The Royal Hawaiian Hotel Oahu, Hawaii

Beautiful hotel!

Everything….its a stunning property. Situated in the heart of Waikiki… it does not disappoint. The staff are so amazing. Like old Hollywood 🤩🤩🤩🤩

The pool was a bit small but nonetheless gorgeous…

all good old world charm, restaurants were good beach at your doorstep clean sand and safe for kids

Central location but separated from the street by buildings and incredible garden. Architecture and history of the hotel is just amazing, people were coming just to tour it. One of a kind souvenir shops. Room was modern, clean and comfy. Beds were very comfy. View from the ocen view room is just breathtaking. Electronic bidet (more like a Japanese toilet) was a great addition.

Small and shaded pool but still very nice. Long lines for breakfast.

It was a luxury experience- everything was wonderful and relaxing

I did not actually stay at The Royal Hawaiian, it was my daughter who stayed with her husband on their honeymoon which I booked for them and was able to pay with help from the front desk at the hotel which were very helpful friendly to me during the confusion when my daughter and son in law checked in.

That the front desk was able to overcome their understandable policy of the customer paying when they check in and not my assumption that my booking with my credit card was my expectation of payment.

The resort is absolutely gorgeous. It is the oldest resort in Waikiki but it was the most gorgeous. The inside bakery is the very best.

I didn't like you have to register for all of the activities in order to participate on property.

Location. Staff. Amenities. Room.

Price??😃 would go again to stay at Royal Hawaiian.

Great location, real character about the place and lovely staff

Nothing to comment

I love the historic location and have been wanting to stay here for years. The staff are wonderful and accommodating. It’s simply a beautiful place to stay.

Amazing location

The bed was too soft

location- excellent Setting- excellent, beautiful grounds staff- excellent

Location, location, location The building itself is lovely the staff really nice and friendly BUT it is no longer a 5 star hotel nor is it what I class a Luxury, which is how Marriott class it.

So this is NOT a 5 star hotel nor is it luxury. Room service has been available since Covid, that bathrooms are just small The very sad part of this is that the hotel is an absolute gold mine for Marriott because of its location yet they show no sign of investing in its upkeep. A large number of hallway carpets have holes from wear, the beautiful brass panels in the main lifts are never polished and as a result give a bad impression on your way to your room, or maybe it just sets the seen for what you’ll face? I love this hotel because of its location and have stayed here many times and probably will again, which is why Marriott don’t invest in its upkeep. Too sad

We stayed on Oahu, Kauai and Maui and this was our favourite hotel we stayed in Hawaii. The location is iconic, the fact we had sunbeds right on Waikiki beach was a dream. We absolutely loved the look and feel of hotel, respectful of the Hawaiian roots and distinctive versus all the generic luxury hotels you can find in Hawaii that lack any personality. The atmosphere was amazing, the facilities and the restaurants on site were very good. I personally also liked that it was central also to the main bulevard, it was useful for our stay to be walking distance but at the same time easy to get out by car for our trips. We enjoyed the breakfast provided by the hotel. Exceptional services. We will definitely recommend this location!

room was beautiful

NA

The Royal Hawaiian is a beautiful, well maintained and charming hotel with the best location on Waikiki Beach. The gardens are a peaceful, tropical paradise. We loved our five nights in an Ocean Front King in the Mailani Tower.

I liked everything about the property and would stay there again.

Ambience

Room to dark

ok

housekeeping at room some days was not good, breakfast is limited to one order per day.

Love everything about the RHW. Such a beautiful hotel, with rich history. The location is superb and our stay was most enjoyable!

Nothing

I liked every place that I utilized, visited and attended.

The staff was wonderful, always cheerful, always greeted us, always doing their job with care. The room was always clean and inviting. The food was great as well.

Lived the hotel so gorgeous Views amazing Staff lovely

Amazing view, amazing historical room and building.

Air Conditionar is bit noisy.

Staff was so friendly - every single person we encountered. The breakfast was out of this world delicious - between my whole family we tried them all at least once. The pool is a bit small and in the shade, but we all loved the fact that the Mai Tai Bar was separated from the pool area. The views from the porches were amazing and we all thought the more private location of this resort was exceptional. I will highly recommend the Royal Hawaiian to anyone I know who is planning a visit. Located in the heart of the social scene, convenient to all the shopping you could dream of, and the parking was convenient and easily accessible for self-parking. We didn't feel a need to valet at all. We loved the coffee shop. We loved the gardens. We loved the decor. We loved our accessible shower in one of our rooms since we had a need for a roll-in shower. We loved the decor throughout the property. And the interior garden was beautiful. Royal Hawaiian beats any of the other hotels available hands down. And we stopped in quite a few for cocktails. We chose this over another nearby "related" property and we are so glad we did. I couldn't love this place more!!!

There was not one thing we didn't like!

Beautiful groups, first class staff and amenities

Loved everything

Location, atmosphere, presence

Bit tired, small pool

Great location and facilities

Nothing

Location and Luau.

Nothing

Stunning location, comfortable beds, excellent service and delicious food

Nothin

I stayed in an ocean front room for the first five days of my stay which was spectacular. I then returned for two nights and had booked a tower room for the architecture and views. I was extremely disappointed for a range of reasons. The room had a great view however it had not been cleaned properly, the interior was old, tired and substandard. The entire tower needs renovating. The first morning I woke to the nauseating smell of fried breakfasts and ketchup as the tower building is close to the hotel kitchen. I would urge travellers not to stay in this part of the hotel until the entire building is renovated. Steven, the Head of House Keeping was excellent. He moved me to an ocean from suite which was stunning and more to my taste.

Cleanliness and maintenance of the room. See above.

Best location on Waikiki Beach. Beautiful well maintained heritage building. Large size rooms with spectacular views. The lush tropical garden and grounds are a knock out and a welcome respite to the retail madness of the high street. The location is walkable and accessible to everything one needs; whether it shops, restaurants or recreational activities. Wouldn't stay anywhere else! The Royal Hawaiian is the epitome of old world Oahu.

The bakery at the morning coffee station is cute and well serviced but the goods on sale are substandard pastries. Could definitely do better in this area. All the retail in the foyer areas should all open at 9 am. Guests are up early and there is a lost opportunity with erratic retail times.

Great location. Great room service done daily.

Small pool and/or overcrowded

We stayed in the newer annex portion of the Royal Hawaiian and our room had a beautiful view of Waikiki Beach and Diamond Head. The hotel location is very convenient to shopping and other restaurants. The pool associated with the Royal Hawaiin is also shared with The Sheraton Waikiki Resort next door but with no disadvantage. The Royal Hawaiin has a beach area with amenities.

We really can't think of anything that was not to our liking or to our preconceived idea of this resort during our stay. One thing the resort could add to this type of room is some of lighting on the veranda. It's an ideal sitting area.

Excellent beachside location, central to everything. The most beautiful building, room and view. Had everything we needed. Mai tai bar was great very friendly staff and housekeeping very good.

Security could have been better anyone could go up the lift to your floor and there was a lot of tourists wandering around the Royal Hawaiian precinct and no safe in room. Gym was quite small.

Great location close to shops and restaurants. Beautiful beach views and easy access to the beach.

The pools were super crowded and everything is expensive - but that’s Hawaii

Fantastic experience - beautiful hotel, great location, can't wait to go back!

The pool closes at 6pm which seemed REALLY early for this time of year (May) when the sun is up til late! Would be better if it was open til 8pm! Sound proofing between rooms in the Tower is not great - we were woken at 5:30am each morning by young children in the room next door.

This is the loveliest property. We splurged and got a room with a view and didn't regret it. The restaurant Azure is fabulous, and the hotel has great proximity to shopping from low end to upscale. The staff are lovely.

Not a lot to criticize here, but we found the luau held at the property to be a bit "meh" for the price, albeit in a gorgeous setting. I also wish Waikiki beach was a little more "walkable" but there are sea walls and other obstacles that require you to leave the beach to go around them. Not the hotel's fault, just pointing out in case long beach walks are important to future guests.

Staff were excellent.

Staying in such an iconic resort in such a great location. The restaurant and bar and others nearby were all very good. The historic room was a step back in time with enough of the modern touches. Our housekeeper was very friendly - thank you.

We booked a historic ocean view room as we wanted the yesteryear experience but also have an ocean view. The photo of those rooms shows an ocean view out the window. Our window had no such view as the palm trees restricted it. We should have saved significant amount of money if we booked historic garden view. When we discussed with front desk management they confirmed to get an actual ocean view you need to stay in new tower (defeated the purpose of staying here when there are many other resorts nearby with much better facilities and pools) The offered us a $100 credit but that didn’t go very far compared to a garden room. A disappointment as every other part was great - save your money and get a garden view. Compare the photos of the Booking.com site for or room and what we got below.

such a rare and historic place to stay on Waikiki. incredibly beautiful architecture. Staff was exceptional. Always smiling and helpful. When I needed help someone stopped what he or she was doing and immediately gave me their attention. Didn’t know where the ATM was? Someone took me to it! Loved the historic room we had. Food at Mai Tai grill on beach was just so good. I could go on and on. We were treated like royalty at the “Pink Princess.”

Well, it was expensive but we knew that going in. Bed pillows too squishy for me. Bathroom was a tad small but we wanted a room in the historic section of the hotel so we weren’t that surprised by the size. Hard to find much wrong to speak about.

The Royal Hawaiian is everything I imagined it would be. It’s in the perfect location, very luxurious with the most friendly and helpful staff. The attention to detail did not go unnoticed!

The only negative is the price. Don’t get me wrong, it’s 100% worth the money.. I just wish it was a little less so I could have stayed longer!

Great Location

Very outdated rooms with dated furniture and fixtures

We enjoyed the 1920’s feel of the place, the elegance, the peacefulness and quiet. The decor, the pink lighting, the fact that it is off the main road.

The pool was kind of dirty and small and we weren’t informed that we had access to the Sheraton pool until we found out on our last day there v

Excellent!! We stay at the Royal Hawaiian Resort every year, and it never ceases to amaze me! The staff is absolutely wonderful! The grounds are immaculate, and nothing beats the location! The Royal Hawaiian Resort is my happy place!!

Everything was fabulous!

Everything- this is one of the top places I have ever stayed. I will be returning to Hawaii in the near future and I will be staying here every time.

Wish the pool and hot tub stayed open past 6 pm

Amazing place. Excellent service.

Expensive

Truly beautiful

There was nothing to dislike

Beautiful, centrally located, walking distance to everything. Amazing beach front. Very excentric hotel

Washrooms difficult to find

Location, staff and food were all excellent

We loved everything about our stay..the view, location, food, surrounding, etc.