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25hours Hotel HafenCity, Hamburg

Überseeallee 5, 20457 Hamburg, Germany (show on map)

Expert reviews

Fodors review:

“Despite its bland, modern office block exterior, this trendy HafenCity hotel is full of fun, from guest rooms that resemble designer ship cabins to a chill-out room with retro couches and a record player for guests to use.”

Featured as Fodor’s Choice in Hamburg.

Guest rating

This an aggregated customer review rating of 25hours Hotel HafenCity, Hamburg. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 7th in Hamburg

87£77$108¥11448C$84A$84HK$845S$142SFr101¥685kr891kr652kr841

What guests liked

All you need to know

Stylish rooms with a maritime theme, modern amenities and free Wi-Fi are offered at this design hotel. It is directly on Hamburg Harbour, 200 m from the Hamburg Maritime Museum.

The Heimat Kitchen + Bar offers Hanseatic cuisine and international dishes, and guests can enjoy drinks and live music in the evenings. A breakfast buffet is served daily at 25hours.

The air-conditioned rooms at the 25hours Hotel HafenCity combine modern and retro design. Each is equipped with a flat-screen TV, UE Boom Bluetooth speaker and a minibar.

Guests can enjoy concerts at the Elbe Philharmonic Hall, just a 5-minute walk away. The historic Old Town district is a 15-minute walk from the 25hours Hotel.

Überseequartier Underground Station on the U4 line is a 2-minute walk from 25hours, providing connections to all parts of the city.

HafenCity is a great choice for travelers interested in architecturefood and restaurants.

 

Lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

4.0
Tobias

10 April 2025

Very good

the location is nice, staff were very friendly.

The interior is so gimmicky and unaesthetic, but I could have seen that on the photos so it’s not the hotel’s fault.

5.0
Sophia

29 March 2025

Great stay, with many sweet surprises!

25hours was great as always, super kind staff and great easter eggs all over the place

5.0
Daniel

18 March 2025

A very cool base to explore the sights of Hamburg

The location was excellent, the room was cosy and stylish. Breakfast was perfect and in the evening the bar was beautiful, great drinks with a lovely laid back atmosphere to round off a day of visiting local attractions

Nothing

4.0
Darya

14 March 2025

I recommend the hotel!

Friendly personnel, amazing breakfast, comfortable bed, wonderful sight from the room window to the harbour.

Light concept, it was too dark as well as the mirror in the bathroom was too far away so I could not see properly while making up.

5.0
Katrin

13 March 2025

Perfect hotel for a city trip

Stylish and extraordinary look and feel! Many nice things to discover inside the hotel. Great staff, very friendly and hospitable.

4.0
Catherine

25 February 2025

Very good

Well located good breakfast

4.5
Sam

11 February 2025

Fabulous

Clean, modern hotel with quirky decor, good amenities and friendly, helpful staff!

A bit of a walk to the centre of Hamburg (although very close to a U-bahn stop)

5.0
Sudaay

11 February 2025

Exceptional

It’s very close to the center and room is like a home. Very cozy!

5.0
Syareena

9 February 2025

Amazing stay

I like the room!

Only the sink water is a bit slow to drained

5.0
Yara

24 January 2025

Feels like home!

Attention to detail and friendliness of the staff! My absolute favorite hotel.

5.0
Shirin

29 December 2024

Exceptional

I fully recommend the hotel. I have spent 2 amazing nights and had wonderful time in Hamburg. The perfect location of the hotel allows reaching all sightseeing points easily and quickly. I liked most of all the unique interior design of the facilities and their cleanness.

N/a

5.0
Jennifer

27 December 2024

Great unique hotel close to everything in Hamburg. Fantastic staff

The staff The uniqueness of the hotel and rooms Attention to detail Cleanliness

Nothing!

5.0
Thomas

17 December 2024

Exceptional

The Heimat Restaurant was really good

5.0
Barbora

16 December 2024

Exceptional

The staff was helpful and nice! Enjoyed the sauna facilities as well.

Everything was good!

4.5
Michael

15 November 2024

I would stay here again, the facilities and location were perfect for my trip to Hamburg

The room and all the facilities were perfect for my needs. The location for the event I was attending was perfect. I would recommend this to others visiting the area

5.0
Jolanta

25 October 2024

Exceptional

Perfect location to visit Hamburg and feel this new city district

Maybe hot drinks in the room would be nice.

5.0
Rachel

23 October 2024

Exceptional

Its stylish decoration impressed me on my first arrival. The location is great. Uberseetier Station (U4 line) is just a few minutes' walk. Tourist attractions like Elbharmonie, Maritime Museum and warehouse blocks are close by. Neighboring large-scale property development is seen near completion stage. It will become more lively and prosperous.

5.0
Cristina

22 October 2024

So goooood !

Amazing location, staff super friendly. In general, super nice experience ! Perfect for business solo traveler ! And the overall concept is so much fun !

4.0
Ian

22 October 2024

Great location in Hamburg. Well worth a stay.

Great location close to the Hafencity dock area. Plenty to see and do. Nice restaurants close by and many of the city's attractions within easy walking distance. 15 minutes to the centre of town. Unusually decorated hotel room - quite quirky and nautical. Didn't have the breakfast or try the restaurant. Plenty of options just around the corner.

Room looked out over 3-4 levels of apartments so not much to see and we felt like we were spying on everyone.

4.0
Sherri

19 October 2024

Very good

Comfortable bed, nice shower, fun decor. Free mini bar items.

Lack of proper shelving or luggage rack on which to set 2 suitcases. Only one chair - would have been nice to have 2 chairs. Big construction project across the street.

4.0
Anni

22 September 2024

Very good

Nice and maritime

Clean and cool

5.0
Fearn

19 September 2024

We will always choose a 25 Hours hotel if available, in future. Loved it!

A hotel well thought out and really cool. Rooms are well set up, spacious and comfortable. All staff are friendly and helpful. Restaurant served extremely delicious high quality meals

-

5.0
Leona

14 July 2024

Great value for your money

Friendly staff members and perfect location

5.0
Anthony

11 July 2024

Good value.

Genuinely friendly staff, very helpful. Nice quiet room, comfortable bed. Great restaurant in hotel, which is well located in our favourite part of Hamburg, close to underground, bus, & close to central Hamburg

Nothing

5.0
Stephen

9 July 2024

Modern friendly hotel in a vibrant part of the city.

It was a lovely surprise to find we had been upgraded to a huge room with a free minibar! Breakfast was good, including vegan options and English breakfast tea!

Finding the right entrance to the hotel was not easy, and the bar was in a different building. This was not ideal if you arrive late in the rain!

5.0
Ebba

9 July 2024

Exceptional

Great location, VERY clean, quiet and great decor. Breakfast was also good!

Nothing!

4.5
Sina

8 July 2024

Fabulous

Construction work in front of Hotel

5.0
Dominic

7 July 2024

Would definitely come back

Awesome style and cool people

A bit dark ish

4.5
Ilya

6 July 2024

Fabulous

My favorite european network- this time i discovered Hamburg. A bit confusing when two hotels of the same name (but different room-capacity and format, although concept stays recognizable in whatever 25H) are 200m from each other, but still both are peals of Hafencity: Hafencity has more rooms and facilities within, while the other one has Neni-restaurant, bar that works till 2am (not an easy thing to find) and is a but more “boutique”).

4.5
Mark

30 June 2024

Fabulous

Excellent Hotel

Only issue was kept hitting head on wooden overhang above bed.

5.0
Harm-jan

28 June 2024

Perfect stay for a win :)

Great atmosphere, friendly people

Building site outside, which started early making Noise

4.5
Alejandro

22 June 2024

Nice Modern Hotel

Modern rooms and trendy lobby Good location

The carpet of the rooms and the parking was very difficult

5.0
Thomas

16 June 2024

Gorgeous Decor

Loved the decor. Really nice stay. Very comfortable

My only complaint, the design means there is an overhang of the wall above the bed which I can’t imagine how many people must bang their head on (I did - twice)

4.5
Bronwyn

22 May 2024

Apart from the ‘if onlys’ I really enjoyed my stay here and the staff were exceptionally helpful and friendly.

Quirky and interesting hotel with a nautical theme and friendly staff.

Some ‘if onlys’ would’ve made it even more comfortable- If only the wifi worked for me on the 6th floor. If only there was a functional luggage rack. If only the music on the 1st floor wasn’t so loud. If only the chair was not a hard metal one. But I still loved the hotel.

4.0
Cornelia

21 May 2024

The location was fairly Central and easy accessible to many beautiful sites.

The Style was fun and inviting.The Hotel was a good vibe.

Construction unfortunately direct across the street . Sleeping with an open window was not an option. A night cap with kool Music was missing to end the day. The Restaurant was ok.

4.5
Margaret

19 May 2024

Would defo recommend

Fun decor, friendly staff, nice touches like free beer

The area was nice but a little quiet

4.5
Parium

13 May 2024

A trip I enjoy.

location is perfect, style is cosyThe location of the hotel is amazing, very easy to access from the airport and train station. It is in a much more stylish and safe place than other neighborhoods of the city. The design of the hotel, the size and cleanliness of the rooms are flawless. The staff is friendly.

The hotel's entertainment facilities are less than other 25hours locations, but the record room is a great idea. I wish a little more attention was paid to the records

4.5
Thiruthuvadoss

12 May 2024

Fabulous

Location, nice hotel, clean

4.5
Anastasia

5 May 2024

Fabulous

The staff is super friendly and the team made our stay super pleasant.

4.5
Maasminds

22 April 2024

Beautiful designed hotel in the harbour district

Beautiful, well designed hotel in the nice harbour district. Good place to start your journey in Hamburg. Very nice restaurants in the direct neighbourhood. Parking just under the hotel.

There are two locations of 25h hotels in the same street, so be aware.

4.5
Sebastian

10 April 2024

Beautiful hotel in a central location

Beautiful hotel, nice room. I love the sauna on the rooftop.

Nothing to mention this time.

4.5
David

8 April 2024

Great boutique hotel

Friendly and helpful staff, quirky, fascinating decor. Excellent restaurant (Heimat), interesting local area convenient for Hauptbahnhof and Elbphilharmonie concert hall. Strongly recommended

4.0
Patrice

6 April 2024

Very good

Receptionist were very helpful Full marks

I would have preferred tea making facilities in the bed room

4.0
Achiel

6 April 2024

Very good

good location, in a trendy neighbourhood

lots of construction works going on in the street of the hotel the rooms are nice, but rather basic for the price no bar

4.0
Marcela

2 April 2024

Reccomended!

Good location, nice spacious rooms, clean.

Not filling the minibar with new water bottles during our stay.

4.5
Kelly

30 March 2024

Highly recommend. Great hotel and base to explore Hamburg

Perfect size room for short stay. Clean modern / quirky room with great shower and toiletries. Fresh tasty breakfast with good selection. Great location for exploring. Friendly and helpful staff.

Opposite building site work. No English speaking channels on tv.

5.0
Rene

26 March 2024

Exceptional

25h Hafencity truly is my home away from home

5.0
Rosalinda

18 March 2024

Great hotel, new and interesting area

Hotel with sailors and fishing theme very nice and fun. Attention to detail. Friendly staff. Large and well organized room.

5.0
Jan

17 March 2024

Super good hotel, great F&B, for me checks all the boxes!

Great rooms and design

X

4.0
Butrous

10 March 2024

Very nice place

The whole thing was really good

The pillows were very uncomfortable and they have square shape which is unusual and uncomfortable

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service

Activities

  • - Sauna
  • - Fitness centre (additional charge)
  • - Games room
  • - Cycling
  • - Fitness
  • - Bicycle rental (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor furniture

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Vending machine (drinks)
  • - Shared lounge/TV area
  • - Pet basket
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)

Parking

  • - Parking garage
  • - Electric vehicle charging station

Miscellaneous

  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 87£77$108¥11448C$84A$84HK$845S$142SFr101¥685kr891kr652kr841