Expert reviews
“Despite its bland, modern office block exterior, this trendy HafenCity hotel is full of fun, from guest rooms that resemble designer ship cabins to a chill-out room with retro couches and a record player for guests to use.”
Featured as Fodor’s Choice in Hamburg.
What guests liked
- Excellent breakfast
- Friendly staff
- Top location
- Excellent Wifi
- Boutique style
- Nice design
All you need to know
Stylish rooms with a maritime theme, modern amenities and free Wi-Fi are offered at this design hotel. It is directly on Hamburg Harbour, 200 m from the Hamburg Maritime Museum.
The Heimat Kitchen + Bar offers Hanseatic cuisine and international dishes, and guests can enjoy drinks and live music in the evenings. A breakfast buffet is served daily at 25hours.
The air-conditioned rooms at the 25hours Hotel HafenCity combine modern and retro design. Each is equipped with a flat-screen TV, UE Boom Bluetooth speaker and a minibar.
Guests can enjoy concerts at the Elbe Philharmonic Hall, just a 5-minute walk away. The historic Old Town district is a 15-minute walk from the 25hours Hotel.
Überseequartier Underground Station on the U4 line is a 2-minute walk from 25hours, providing connections to all parts of the city.
HafenCity is a great choice for travelers interested in architecture, food and restaurants.
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Location
Recent guest reviews
30 November 2023
Very happy with stay
Lovely hotel - beautifully clean and well positioned
na
15 November 2023
Enjoyable.
Design was excellent, very friendly staff, free minibar
Shower could have been designed better, lighting at breakfast somewhat dark.
1 November 2023
Fabulous
Nice design
Nothing
16 October 2023
A very pleasant one night stay
The room was very pleasant though a little tight. The bunk beds were large and very comfortable. The inclusion of a minibar (complimentary) was a great touch as was the sauna (also complimentary) Access to the carpark directly to/from the hotel was really useful. The location was central to all we wanted on this trip Great choice for breakfast in a slightly dark but atmospheric restaurant
The carpark was pricey (flat fee for our stay 28euro) The grace period after validating carpark ticket in the hotel was only 15mins - a little tight
12 October 2023
Very good
great location and lively atmosphere
11 October 2023
Very coasy and comfortable hotel.
It is very comfortable location for me. Close to Uberseequartier construction site.
Wider menu in restaurant.
9 October 2023
Very nice.
Good location to access many interesting points and good breakfast.
Need more water pressure and high temperature setting of the shower.
8 October 2023
Somewhat a 3 star hotel experience with a price of 6 star hotel
The bathroom in the room was a good expression. Liked the staff: it was good and polite.
Over €550 for 2 nights is waaaaaay too much for the location and the room given. The windows in the room were not silent enough to “mute” the big construction site over the road.
8 October 2023
I’ll be staying there next time
Very funky and staff super friendly
Pillows
1 October 2023
Fabulous
Very comfortable and stylish room I have stayed 1 night only, but I love it and will back for sure!
All is great. there's a construction site nearby, but it’s not noisy with closed window
27 September 2023
Loved the bunk beds
Katya at reception was absolutely fantastic. She really tried to help us with every request. Food in restaurant was delicious.
No coffee in room and no room service to bring you a coffee if you want to order one.
14 September 2023
Fabulous
Great, modern hotel. Decor was very up to date with lots of nice touches in terms of lighting, books in the room, and a mini bar with free water , soft drinks and beers. Useful things like a portable BT speaker that you could take out if you wanted, and spare power packs free to borrow in reception. Super friendly staff. A very refreshing approach.
Very little. Breakfast was slightly disorganised - I was offered eggs cooked to order only after I'd eaten for instance, but that was a minor omission.
12 August 2023
Fabulous
Good breakfast, they have a good selection of bread, meats and cheeses, eggs of course and vegetarian options. The breakfast was never crowded, no matter at what time we went. Public transport is a short walk away, a supermarket is around the corner.
29 July 2023
Very nice harbor themed modern hotel in Hafencity
Located in the Hafencity very close to many companies, as well as interesting sites of Hamburg (e.g. the International Maritime Museum). The room was quite spacious and very interestingly decorated. Mini bar is complimentary (with a couple of bottles of water, a couple of bottles of local beer, two chocolate bars and a bag of chips).
Perhaps the interior design of the room, although very nice, it’s a bit too busy for a business traveller, who needs to relax after a long day of meetings or concentrate to do some work.
25 July 2023
Fabulous
Love to the details. Free minibar (refill every day). Lager room. Hotel Restaurant "Heimat" is very nice with friendly stuff and tasty food.
25 July 2023
Pleasant
The small room with bunk beds and a ladder on the side is uncomfortable for tall people.
19 July 2023
great place to stay in Hamburg; located close to many of the things worth seeing in town
location, design / outfit, friendly staff
some of the fancy stuff (pinball machine, record player, …) was broken
15 July 2023
Very good
Very nice new hotel. Super friendly staff.
You’re a bit on the edge of the new build area and it’s about a 15 minute walk to town.
27 June 2023
Comfortable
Nice and clean. Bed was cozy.
Room was cold even with AC off. Was not really sure about cleaning hours. Also, missing maybe amenities like conditioner or makeup remover. And it’s not that clear that there are 2 25hours hotels within 50m.
20 June 2023
Very good
Wasn't aware of the bunkbeds, not ideal as I was traveling on business. Excellent for families & kids.
6 June 2023
I would highly reccomend it
The staff was perfect! They were always willing to serve us. They also gave us very good tips and advices about the city The design was very nice and harmonized with the city (urban & maritime) !! Very nice breakfast
26 May 2023
Funky, cool hotel, but rooms need more practical items to make 100% functional.
Funky reception area, nice breakfast room.
No suitcase holder / table. No tea / coffee making facilities in the room. Had to go down to the first floor to get a cuppa. No work table in the room. Steel chair was uncomfortable in the room.
23 May 2023
Fabulous
We had a wonderful stay at your hotel. It was just about the breakfast which we did not enjoy at all. The breakfast buffet and the restaurant area were quite too small. I was bumping into other guests who were annoyed by the narrow access to the buffet. Staff were nice but could have worked more efficient.
21 May 2023
Surprisingly good for kids in the HafenCity
We traveled with our two young children. Unfortunately, there were no adjoining rooms available but we were given neighboring rooms, and we had one adult in the room with each child. We were surprised to find that there is a small playground behind the hotel, enclosed in a courtyard with some high-end apartments. There is a sandbox and two small slides, plus some sand toys left by the neighborhood children. There is also a foosball (Kicker) table on the first floor, and a vintage video game system. The restaurant, Heimat, had excellent food and very kind staff. It gets booked up so it’s best to make a reservation, though we were lucky when walking in early (17:45 for dinner).
We did not try the breakfast because 24€ seemed excessive to me. We had a nice breakfast at the nearby Cafe Gautioes for about half of that - they have terrific local bread, too. And it would have been great to have connecting rooms, but it worked ok without.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Luggage storage
- - Concierge service
Activities
- - Sauna
- - Fitness centre (additional charge)
- - Games room
- - Cycling
- - Foot bath
- - Bicycle rental (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Vending machine (drinks)
- - Shared lounge/TV area
- - Pet basket
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
Parking
- - Parking garage
Miscellaneous
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
3 December 2023
was o.k
city center close to all attractions you could open the windows for air
the working space in room is a decoration element lacking water cooker and nespresso in room next door building work was loud very early in the morning