Hotel du Vin One Devonshire Gardens, Glasgow

All excellent, Dinner was first class.

nothing really

The Hotel building ...... lovely interior decor with grand staircases and stained class windows. Service and Breakfast very good.

Room was the same Class/Standard as that booked by friends that I was travelling with. Friends paid a lot less for their room which also included Breakfast. Rooms were booked about the same time. Why did my room rate not include breakfast ?? Breakfast was good and but cost 29gbp.

The room was much bigger than standard and staff so lovey.

Fantastic stay with the most comfortable beds. Amazing staff and excellent bar.

Very warm although able to turn down the thermostat in the bedroom.

Everything staff, room, facilities location it was perfect

Absolutely nothing

Location is excellent Staff very friendly Comfortable room

Great location for visiting family

The restaurant areas were a bit dark, a change in decor would help. The parking charges are extortionate

Nice Big Room

Location was a bit further out than I thought

The whole stay was excellent. The hotel is stunning, the welcome was warm and the location was excellent.

We had a great stay -- the hotel is rather unique in that it's actually several townhouses that are connected and then redone as rooms. Our room was delightfully decorated fitting of the boutique hotel status, with a huge bathroom and large, comfortable bed. The hotel staff were communicative and helpful, both before our stay, messaging over booking.com, at reception, and while there. We were celebrating a special occasion, and had a nice surprise welcoming us in the room, which we appreciated. We also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit the spot -- there was good variety, the food was high quality, and the ambiance and experience quickly made us feel at home. Lastly, it was our first time in Glasgow and as travelers without a car, we weren't quite sure where to stay. This spot worked out quite well -- the area is nice, and the university area (around Byres road), with more shops and cafes and such, is just a 10 minute walk, or a shorter bus ride. The bus stop is also right outside and very convenient, and that or the train provide quick transit access through the city. Overall, this worked out very well for us -- we had comfortable accommodations, tasty food, and great service. Would recommend to others.

Excellent suite.

Love it - perfect every time !

Nothing

Very cosy and spotlessly clean

Nothing

Well appointed, extremely comfortable rooms. Very pleasant and helpful staff. Great food and drink.

- Gym was a little small and limited in function, ie no treadmill. - Iron burn on the bedroom carpet.

Nice room, great shower

Heated towel rail wasn't working

Excellent stay loved it

Liked everything

Fabulous

Vanity around the sink

Junior suite had everything and more for a relaxing nights stay.

Excellent location, very welcoming, fabulous food and overall a wonderful stay.

We both liked the whole experience

parking

Its staff and elegant style

Nothing

Everything g about the hotel is quality from the room , meals. Staff are friendly

Beautiful hotel and very kind with upgrade to a suite.

Nothing

We love this hotel. Staff are great and Olga in the bar is the best. This stay makes our Xmas special!

Fabulous comfortable rooms

Nippy female in the bar controls the whole place. Dreadful attitude doesn’t turn round to talk to you. Had 4 stays there recently and she is always there. We were told there was no cream for cocktails , which don’t expect in 5 star hotel. Very hostile , so much so we chose to sit in the lounge and have drinks in there . We ordered a drink and were told it would be 20 minutes costing 28 pounds . We waited 35 minutes. Oxana I think her name is from Latvia . People in lounge were asking me to ask the bar staff to attend to them . It’s a shame as we love the hotel and staff apart from the bar area, would not go in the bar if she is there.

The staff were very friendly and helpful throughout. The location is ideal for the west end of Glasgow. The rooms are all different, each with their own unique features. We were able to get something to eat in the bar at 9.30pm which helped us greatly as we had other commitments earlier in the evening.

Nothing

Breakfast was excellent

Nothing

Room and meals both fine

The lack of a ramp at any of the front doors' We had a friend who uses a walking frame join us for dinner and the only way she could get in was through a back entrance by the toilets, which was very undignified.

Lovely hotel

Fantastic hotel, staff were brilliant the deluxe room was amazing, loved the rolltop bath and the breakfast was delicious.

Cannot fault the hotel

Superb hotel with exceptional staff and customer service. Bar staff were great and even remembered my drink of choice. Such personal attention. Breakfasts were great.

Couldn’t fault the hotel and team at all. Although I’m unsure of having a roll top bath in the bedroom but that’s just me!

Timeless and elegant decor. Excellent breakfast and overall ambience.

Front door doorman to assist guest with bags up the stairs. Breakfast staff could be 'more on the ball'....bringing a coffee but not taking away the cups already on the table, not clearing plates once finished, not asking if another coffee was needed.....nothing major but details that make a difference

Everything

Zero

Convenient ambient lighting and friendly staff

Everything was excellent, the staff in particular were superb without exception.

A little drafty in my room, but not an issue really as I prefer it to be cool.

Booking .com

Nothing

The hotel is immaculate. Very professional staff.

nothing

Full Scottish breakfast

Fruit juice jugs almost empty at 9.30.....took several minutes to be replenished....ordered brown bread toast.....advised brown bread finished?..at 9.30 on a Monday morning!!

Loved the hotel in the trendy West End. Oozed original features and in my room furniture to match.

The only thing I felt was missing was a complimentary biscuit to go with the tea/coffee/water.

All you would expect of a five star hotel.

No bottled water free or otherwise.

Loved reception staff. Loved their welcoming attitude to our dog. Loved the building and decor and loved our enormous bedroom. We had dinner and bfast, both were gorgeous, particularly loved bfast

... all perfect. Would have liked more pressure in the shower water... what a first world problem!

Staff were wonderful, the location is absolutely perfect and the ambience was spot on. Very beautiful.

The room was too hot with only a Dyson fan to cool - would be better having a way to regulate the temperature.

Incredible suite.

Staff were so friendly and helpful! 😊 Bed and bath were great, my favourite! 😍 Amazing building, i absolutely love these kinds of buildings, so big, impressive, historic! So many doors, halls, and staircases to explore. It was almost a pleasure not finding my room half of the time, lol 😃 I think this is the most warm and welcoming hotel staff I've ever encountered, and thank you! 🥰💙

Only wee things were the room was a little too hot for me, even when the lovely staff turned it off for me, and couldn't keep windows open a bit during the night because of the road traffic noise outside, but thats more my personal temperature thing i think, and i really need quite to sleep! There's renervations going on, which is why it was higgldy piggldy to find your way around the hotel too. But again, the staff were happy to help as much as they could! 😊

Breakfast was lovely great choices And a great location

The parking is a bit of a nightmare

Room was excellent as was the bar and restaurant.

Parking was ok as it was a Sunday but could have been tricky on another day.

Great location, Good value, very Comfortable

Staff were excellent, comfortable room if perhaps a bit too warm. Comfy bed, good breakfast if a bit pricey.

More coat hangers needed and this is Scotland so somewhere to hang wet coats would’ve been ideal.

Beautiful architecture allows for spacious rooms and large beds. Hotel is in a great location for accessing West End. Easily walkable but car parking available in area. Worth noting parking is free in other side of Great Western Road. A warm welcome and beautiful reception rooms.

The room is very spacious but felt layout could be better designed. Lighting is either dim or very bright. Windows are huge and look onto street but are dressed with blinds and curtains. Windows would benefit from sheer fabrics to allow natural light but offer some privacy. En suite bathroom has no door( a slider would be great) and the toilet area is behind a glass wall which looks like a shower but offers no acoustic protection! This was a very strange design. Bathroom privacy is a must! Furniture looks good but is missing surface space to allow for dressing area, space for tea making, and hair drying close to mirror and electrical sockets. The room missed the finesse of being a great hotel due to lack of practical finishing touches.

Beautifully decorated building, warm welcome from Reception staff and guided to my room.which was extremely tastefully decorated. A wonderful experience from start to finish.

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