Dakota, Glasgow

I love the Dakota hotels! A night of luxury in the Glasgow Dakota for my partner’s birthday. The reception staff were wonderful and the room was absolutely spotless. Such high standards. We would definitely return!

I can’t fault this hotel. Every detail has been thought about. Everything was perfect.

Efficient, friendly, knowledgeable staff. The lady on reception on Monday 5th May around d .I'd day,I think m her name was Senna?, was outstanding 👏

The hotel is excellent in the heart of the city. Easy to walk throughout the City Center. The bar and restaurant are great, and the staff is fantastic. Highly recommend

I have zero complaints

Friendly and helpful staff at reception

We expected robes and slippers in our room but there wasn’t any at check in

Breakfast was excellent, as is the location.

We found nothing notably lacking at The Dakota.

Location great, hotel and staff excellent. Dinner fantastic and value for money.

Breakfast too expensive for what was available and speed of service

The staff at Jack's bar were amazing and we were made to feel well looked after. Cocktails were great. The reception staff lovely too. Room was nice, decor simple but elegant. no noise from other guests. Would definitely stay again.

The bar staff where amazing and set the bar high for attentiveness and were very professional. Unfortunately the same cannot be said for the server in the grill. The woman who served us made us feel a little uncomfortable. Almost that we were a bother being there. I'm not entirely sure what the issue was but it was definitely noticed. I understand it was quite late and maybe the end of her shift so maybe tiredness was involved. There was definitely a noticeable difference between the service though.

The decor and atmosphere is fabulous, it gives a very relaxing vibe. The bedroom is great with a very comfy bed. The shower is wonderful. The restaurant food is delicious with a good wine selection and the breakfast is excellent. I would definitely stay again and would highly recommend to friends and family.

Nothing

Beautiful hotel - staff were excellent and very attentive. Room was very comfortable and clean - will definitely stay again.

N/A

Fantastic staff, lovely decor, comfortable bed

Nothing

Clean location good

Clean and well run

No gym

As usual, everything was exceptional and just the best staff who are so attentive

Nothing

Upgraded to a suite which was lovely.

Breakfast was not up to the quality of everything else.

Staff at reception were magnificent, very friendly, polite and very helpful in resolving problems.

Bar area could be more lively,the Friday afternoon we arrived was very quiet with no atmosphere. The bar staff could be more welcoming

The hotel is beautifully presented and the staff are warm and attentive, the location is excellent with good access to the best Glasgow has to offer. Check-in was seamless and the room was spacious and spotless. The bar has a wide selection of locally inspired and classic cocktails all masterfully prepaid by the charming staff.

After a terrible experience at another hotel we booked in here last minute and the staff at reception were amazing and bar staff were exceptional all in all an amazing stay and would highly recommend and will be back

The Hotel as a whole had an excellent vibe - more like a boutique hotel than your normal hotels. Plus the reception staff were very welcoming and extremely helpful. Loved the curly DOG at receotion.

There was nothing we didn't like. Perhaps it would have been good if there had been some SPA facilities - even a room or two so that my wfe could have enjoyed a nice massage or facial.

Very modern and comfortable

Breakfast cooked portion great but buffet very substandard. Not worth the money

staff were incredibly friendly and helpful throughout. Lovely bar, good breakfast.

Great hotel. Very fresh, clean and modern.

The room was amazing and the staff were all so helpful

The meal in the evening was not upto expectation

Really enjoyed the style and ambience of the hotel. Lovely appointed room and it was nice and quiet too!. Friendly staff who checked us in. Thanks!!

Only one thing. We popped to the hotel bar after dining out elsewhere. I headed to the bar to confirm whether it was table service and this was confirmed by the person behind the bar. After waiting for over 20 minutes for someone to pop over to take our order we gave up. The bar area was very quiet and we do not know if there was anything going on that evening which might have taken the team members attention away from us.

Excellent service, friendly approachable staff, right from check, bar, restaurant and check out.

Excellent hotel - we hope to return

Rooms lovely

Nothing

We had a brilliant stay and would 100% stay here again. The staff were wonderful and friendly and the hotel was great value for money. The room was also very decently sized and had a great bed and shower. The staff in the bar were also fantastic!

Staff are great beautiful hotel

Good location. Excellent staff. Clean and modern.

Quite noisy since the opening of student accommodation close by.

The building to the decoration. Everything was amazing

Nothing

So clean and the staff were incredibly helpful and kind

Nothing to add at this time

All went well. The only criticism was a full Scottish breakfast had to be returned as it had cooled down significantly before it reached the table. My porridge was delicious but not particularly warm either but I opted not to return it. The replacement full Scottish breakfast was hot & the staff were very helpful with this issue from the initial complaint.

Lovely room. Friendly staff. Great facilities.

Around 11pm we had a knock at the door from a staff member to inform us our bath was leaking into the floor below. We were unfortunately unable to use the bath after this which was a bit of a disappointment.

The rooms are so spacious and the sky tv, the decor we love it all

Nothing

Great room sky in room which was a bonus

Location of it

The Executive King Room was cozy, comfortable and clean. The staff were very warm and helpful and nothing was too much trouble. Very professional. Very chilled, spa-like atmosphere with dimmed lighting. I relaxed the moment I entered the lobby. I wasn't expecting my room to be ready so early but it was available for me to check right in before 11am. That was perfect.

An alternative to the synthetic duvet and pillows would have been a good option if possible as I really overheated both nights with those. The bed was incredibly comfortable though. I just don't like sleeping under a synthetic duvet. I did have the a/c down to 19, too, but still too hot. I felt the prices for food in the Grill were a little steep. £23 for broccoli gnocchi, however delicious, was too expensive. Especially as the (delicious) crab linguine the second night was only £18 in Jack's Bar upstairs. Didn't deter me though and I had delicious meals both nights.

First class hotel in everyway. Staff excellent & very friendly.

Quiet, modern well appointed room. Bathroom modern and in excellent condition

No real complaints , tv remote a bit worse for wear, one button was goosed

Staff, rooms, cleanliness and general ambiance are alway wonderful , hence we come back time and again

Nothing

I was very sick on our last night and had to stay an extra night. The staff were excellent ensuring that my partner was able to extend our stay and helping her through the day by keeping us supplied with water and toilet paper (!) finding pharmacies open on a Sunday to get medication. Top marks.

The hotel was outstanding, staff were amazing made us so welcome and made us feel special.

Nothing amazing hotel will defo be going again

Excellent staff, beautiful food and a very comfortable room

Couldn't pick anything

Spacious room,very comfortable bed,provided everything you needed,fabulous staff

NA

The relaxed ambience. The dark and moody hues throughout hotel. Very pleasant staff. Size of hotel not too big.

Loved the feel of the place and the friendliness of everyone

Nothing

Cool and relaxed atmosphere!

The design and decor - there were real candle lit in the foyer and Jacks and the restaurant which gave it a great feel The staff - The front desk staff were super friendly The food was incredible and the Jacks Bar staff and cocktails were exceptional! Bed was super comfortable and the room decor was very stylish

All good 👍 👌

Room was clean and comfortable. Not dated or worn.

Gym on site would've been welcome. We didn't need to use it this time because we were both under the weather, but would definitely want to use a gym at the hotel in future