Hotel The Pure, Frankfurt

The breakfast buffet area is small, but so special and sweetly presented with all you need for a boutique breakfast. It is not overly crowded, and adjacent to a very lovely outdoor rear garden courtyard, which you can use to sit with a drink, snacks or coffee. The location to Frankfurt train station is excellent, walking distance. The reception/check-in area doubles as a bar which is a quirky and welcoming suggestion! The Hotel Team are excellent, I felt really welcomed and they are so helpful for a new person to the city, they will do as much as they can for you. The property is clean, freshly decorated with a lot of white and cool design.

I couldn't score 100% for the facilities as the mention of a 'gym' is a little ambiguous when they have a bench, a set of dumbbells and a few cardio machines in a corner, in an area too small to work out in really. This section of the property needs developing. Secondly, it is true what some folk are saying about the area, around the hotel it can be extremely seedy if you go down the wrong street/s. There are one or two streets you should just avoid, for your experience of Frankfurt. There are people openly doing drugs in the street and calling out to you, or staring, as a solo female traveler. I would suggest coming to the hotel if you like it for location to the train station, but plan your activities in central Frankfurt away from the hotel, and get a taxi around.

I loved the room set up and especially the balcony

No parking very close to the hotel but it wasn't that bad, just a little inconvenient

Environment around hotel is quite poor, a bit dangerous in the evening

The room nice and clean, everything is as described , very friendly staff

Friendly, helpful staff Very convenient to the train station

Few electrical outlets available for charging phones, laptops. Room was somewhat small

Fantastic breakfast, really nice selection and good quality. Proper coffee served

The staff is very friendly and willing to assist. Overall, the hotel was very quiet and clean. There was a very good choice of breakfast options.

Clean , good value for money

The area , felt unsafe

Warm staff at reception at all times. Cosy sauna downstairs. Apples and candies at reception with welcome drink. Fine mattresses. Handy fridge. Shampoo was of good quality. No noise from other rooms. Proximity to supermarket and shops. Luggage was kept before and after check-in. All fine apart from the 2 bathroom issues we faced and the missing chair or stool in the room.

Bathroom had issues with flooding sink and leakage from showerhead. One more seating item was missing as only chair wasnt enough for the two of us. We both disliked seating on the fine beds.

Friendly & helpful staff.

Location but I think it looks as though it’s on the up

The location

breakfast is good. I like their balcony and stereo speaker.

the streets out there looks dangerous in night time.

I really liked the creative furniture

I was allowed to check in earlier and check out later than the standard time. The receptionist was very friendly. The speaker was a great addition.

The design of the hotel didn't really correspond to the pictures online. The WiFi connection was incredibly slow. The hotel is extremely close to the station, which is convenient, but that area is just not nice.

Closeness to train station and mainly the kindness of the staff at the reception

Large room

Breakfast few choices

Comfortable and Cozy room with a nice bathroom.

In a seedy area and difficult to find until you are right on their front door step. We walked with our luggage in the dark from the main train station.

Quiet and clean.

Do not have USB

At a complicated neighborhood, feeling not safe when going out in the evening.

Christian, the reception staff, was especially friendly and welcoming when i checked in. He was helpful with providing a kettle when i asked for one. The location is pretty convenient, being near the main train station.

While being near the train station is a positive, the area is quite seedy and there are guys who hung around Niddastrase. It is advisable to walk to the hotel via Poststrase and Ottostrase

Convenient location. Great staff. Very clean.

Very nice, great variety - even made me porridge on request!

Nothing really - darker blinds for the room

Great friendly and helpful staff, convenient location, even tho it's near dodgy railway station area. Nice room...balcony with view on 5F, was really nice. Sauna area was also great.

Dedicated Parking is in another building 150m away, but it's safe and good. Some minor soundproofing issues and just 1 slow elevator, but also okay for an old 5 story building. Thanks for a great stay.

location and friendly staff

nothing

Near hauptbahnhof

neighbourhhood

We did not have breakfast in the hotel.

Room service and cleaning was on point

Parking was a hassle. You will be charged for parking within certain hours. Although I was never charged. I guess the cops missed my car.

location right near the train station. Breakfast really good. Very comfortable place to stay.

Location was great very close to the station and the staff was very nice, helpful and welcoming. They recommended an excellent restaurant to go in the evening. All great! Even balcony view.

We did not get the breakfast but for what I've saw is included, it seems to be over priced. Breakfast for two in the hotel comes close to €40 and an excellent dinner outside with drinks comes just over €50 for comparison.

Central location close to the main station with pub/restaurants hanged-out from tourists in the surrounding area. Comfortable with sauna and fitness area. Kind staff. Clean. Good ratio value/price. I have read some other not good reviews about the surrounding area. In my opinion that is safe, well that is not the downtown, but I think you can walk safely. Close to the station there is a district with sad people, but is some hundred meters far away.

Just only two minor issue: there were steins on the curtains. I did not received the 2nd copy of the invoice by email (but it is not so important)

Very clean and surprisingly quiet room facing the courtyard as the streets were lively on a Saturday night. Great soaps and lotions! Staff were all courteous.

Frankfurt should have a better policy in the areas around the main train station as this was the only thing that cannot be overseen walking back to the nice hotel. The hotel felt very safe and clean, and it’s literally a threshold away!

I loved the white style of the hotel. Also the view from the window with the skyscrapers on the left was very nice. Beds were really soft and comfy. I loved that my room had a bathtub that I enjoyed after a long day ;) Breakfast was also very nice and fulfilling, great in choice ;) Also the location was really comfortable for me as I was travelling by train and it was fast and easy to then get on foot from the railway station to the hotel and back ;)

The shower handle was a bit broken so the water could go from where it's connecting, that was the only one small issue. All in all - great room and I enjoyed my stay very much!

Great design and layout. Wonderful facilities and staff. Unusual and interesting hotel.

A bit noisy. The room was very hot for sleeping as you had to climb a staircase to a mezzanine floor. The roof was low. Had to have windows open and so heard noises all night.

Friendly staff and close to the station and centre

The rooms were a little warm (July) and pillows not firm enough so got a crook neck.

all fine

The location near the HBF should not put visitors off - it is an interesting and vibrant part of the city with no danger.

The location was very convenient to explore the city. The room with the terrace was spacious. The air condition was exceptional! The breakfast was of an amazing variety. Loved the candy bar at reception and also the complimentary drink on arrival.Very friendly staff.

Some parts of the interior decorations of the room need to be updated to live up to the white theme; e.g. brownish spots on the white curtains, the lampshade colour.

Location is easy to find and within walking distance from the train station. There are quite a few food options nearby the hotel. Staff are friendly and they even serve a welcome drink upon check-in.

Pillow too soft for our liking, other than that, everything is good.

well positioned in an up and coming area. funky charming place, lovely staff

the area around the hotel, while up and coming, is still a but dodgy

Staff was very friendly and helpful. Very good Wi-Fi connection.

Nothing really. The room wasn’t wonderful, but it was very functional and comfortable enough.

Location - 5 min walk to the main train station. Staff. Complimentary drink on arrival. Quiet.

Pillows - so incredibly soft that there was no point to having a pillow. We asked for extra pillows and it made absolutely no difference. Shower - constantly had to keep adjusting the water as it would fluctuate from hot to cold.

The room is not so clean as picture show But very good location

Clean, good staff.

Access roads to the property were shady. Not located in best of the neighbourhoods in Frankfurt.

It was bright and friendly with good options to exercise. Lots of walkable coffee shops etc.

Breakfast was a little too pricey to commit to.

The room was tidy and just what we needed. The staff was very friendly and helpful. The location is very central in the city, with many things in walking distance. The value for money was very much given.

The beds and pillows were a bit soft for our liking, but other than that not much to complain. The road outside can get a bit noisy with traffic occasionally. Many people object to the situation out on the street, but this is the case for any hotel in the wider area of the train station in Frankfurt and not a fault of the hotel. Furthermore we felt the presence of certain groups of people was more unseemly rather than a threat. So if one is ready to overlook that, one should be fine.

Nice Boutique Hotel , clean rooms and welcoming staff .

We were happy to stay at PURE and no complaints with this hotel , However rates were quite expensive.I am not sure the 4 * is the correct classification

friendly staff, very good location, nice design-oriented lobby and breakfast area

small rooms, very small bathroom (really inconvenient), narrow beds (twin room) with really uncomfortable pillows.

The place is quite nice in general but not outstanding

Airconditioner not heating the room- i was freezing in the night. During the check out i brought this topic and was informed that there is additional heater somewhere which i should use instead airconditioner which is only for cooling...

gave us beer/prosecco for welcome drinks, clean

Sauna was a fun treat! Room was clean, wood floors and balcony were a bonus. Fun diverse breakfast buffet.

Shower heads leaked but could be fixed. Neighborhood a little bit sketchy, but that's what you get around the train station.

its happy staff at reception candies and drinks at check-in comfortable environment

nothing really