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Hotel Orto de’ Medici, Florence

Via S. Gallo, 30, 50129 Firenze FI, Italy (show on map)

Expert reviews

Lonely Planet review:

“This three-star hotel in San Marco redefines elegance with its majestic ceilings, chic oyster-grey colour scheme and contemporary furnishings, offset to perfection by the historic palazzo in which it languishes.”

Guest rating

This an aggregated customer review rating of Hotel Orto de’ Medici, Florence. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 12th in Florence

69£61$86¥9116C$67A$67HK$673S$113SFr80¥546kr709kr519kr669

What guests liked

All you need to know

This fine four-star hospitality haven is located on 30 San Marco Via San Gallo in the famous Santissima Annunziata district of the city. The hotel offers posh and lush accommodation options for visitors in the city while the excellent location of the hotel premises makes it the perfect departure spot for tourists looking to get the best Florence adventure. Famous and notable places of interest such as the Ponte Vecchio are located within a 20-minute walk away from the hotel. The famous Duomo is located a 10-minute walk away from the hotel.

The hotel is also located close to some of the city’s busiest transportation system; the widely used Santa Maria Novella Train Station is just 1 km away from the hotel’s front door.

The hotel rooms are spacious and well-ventilated and provided with adequate lighting necessary for a comfortable stay. The Hotel Orto de’ Medici guarantees a satisfying stay within the hotel with its elegant rooms and latest hospitality facilities.

The rooms feature modern amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with cable channels and air conditioning. The private bathroom includes conveniences such as a hairdryer, bathroom slippers, and bathrobes. Some of the rooms in the hotel offer a view of medieval roofs or the beautiful garden.  The hotel rooms come with a well-stocked minibar which has the best drinks and cocktails available to guests.

Guests can make use of the lounge which has antique furniture that is both exquisite and relaxing.

 

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Location

Recent guest reviews

5.0
Vitaly

8 January 2026

Highly recommend

Location, beds, breakfast

Nothing

4.0
Christina

6 January 2026

Would highly recommend this boutique hotel to families for a nice stay in Florence.

The hotel was very welcoming and a great location for our stay in Florence. We appreciated the included breakfast which was a nice assortment of American fare and italian specialties. The location was good for taxi access and close to where we had day tours to the Uffizi and Accademia. The room was small but quaint and had all the amenities that we needed for the trip.

Everything was to order. Hotel staff was friendly enough and we appreciated that they held our luggage while we were at a cooking class before our train reservation. Everything about the stay was wonderful.

4.5
Jenifer

3 January 2026

Wonderful 🙂

The location, the cleanliness, the staff everyone at the hotel is wonderful.

4.0
Angeline

1 January 2026

Good location

Beautiful building with a nice garden.

Staff (esp during breakfast time) were a little too dismissive and service could be more thoughtful.

5.0
Sheetal

29 December 2025

Friendly abd helpful staff. The location is great.

It’s centrally located and easy to walk around. The staff was very friendly and helpful.

Na

5.0
Sorin

28 December 2025

Exceptional

Everything was very good: cleaning everyday, breakfeast, location.

Nothing to comment.

5.0
Douglas

22 December 2025

Beautiful and historical hotel. Kudos to the owners!

The Hotel staff went beyond our expectations, an especial mention to Alazne, Judith & Francesco from the front desk, to the wonderful breakfast staff as well! We had a wonderful stay. We will come back when we return to Florence.

Great stay

5.0
Tracey

14 December 2025

Exceptional

Location was great. Walking distance to all the major sites and 2 minutes away from the tram that goes to the main station and airport. The staff were very friendly and gave great recommendations for authentic cuisine and a rooftop bar that we never would have found otherwise. We had a room with a balcony that had amazing views of the city

5.0
Louyn

7 December 2025

Beautiful hotel in Florence! Will stay again when we return

Beautiful property! We stayed in 3 cities in our visit to Italy and this hotel is our favorite! There is so much counter space and the view from the balcony is gorgeous! We also enjoyed the breakfast! Food was really good and staff was attentive!

5.0
Daneshvar

4 December 2025

It was one the best 4 star hotels i have stayed in italy.

Staff were so nice and very clean place ,location is very good and they gave us a very nice big room free of charge although was not booked with same size. Amazing hotel and nice fresh breakfast Reception desk staff are great people.thanks to all of them.

Nothing

5.0
Mohammad

3 December 2025

Exceptional

Location is excellent Property was very clean Staff very friendly and cooperative

Room was nice and clean and comfortable

5.0
Katarzyna

3 December 2025

Exceptional

Our stay at the hotel was perfect. The staff were exceptionally nice and incredibly helpful throughout the visit. Highly recommended!

5.0
Kezia

29 November 2025

Exceptional

Fantastic staff, from the front desk to the bar man. Excellent rooms, great breakfast and wonderful service. The location is also very good. The best hotel I've ever stayed in, will be booking again when I next visit Florence!

5.0
Felix

27 November 2025

Amazing experience.

Amazing breakfast selection. Close to the centre, lovely staff and hotel. Would visit again!

N/A

5.0
Piatz

24 November 2025

Exceptional

The breakfast was amazing and in such a beautiful room

4.5
Romy

16 November 2025

Lovely luxurious hotel near main sights in Florence

Beautiful building, clean, nice garden and dining room, good location - quiet but close to main sites, lovely staff, very helpful and friendly, nice to have a welcome drink on arrival, room clean and well maintained

The bed was quite hard but we asked for mattress toppers which helped, breakfast could have had more savoury options, there was a lot of cake but it was a bit dry

5.0
Ioanna

15 November 2025

Definetely recommended!

Excellent location, renovated, clean, the room was large for family the walking closet was a life saver, the breakfast was good,

-

5.0
Robert

14 November 2025

Hotel Orto de' yMedici

A really good hotel with a strong historical background.

4.0
Konstantin

12 November 2025

Very good

A very convenient location for arriving from the airport and visiting the city’s sights.

The room window faced a closed courtyard, specifically an emergency staircase, which constantly emitted an unpleasant odor, including through the ventilation. The pillows in the room were uncomfortable.

4.5
Desmond

10 November 2025

An ideal, comfortable base for exploring Florence

The staff were very friendly and helpful; the breakfast is superb - if you've overdone it the night before, you can help yourself to a Bloody Mary; if you want to prolong the party, why not put prosecco on your cornflakes?

We could not find a spare blanket

4.5
Christina

5 November 2025

Wonderful location a beautiful Florence hotel

Great location delicious breakfast lovely facilities

5.0
Yue-jinning

28 October 2025

Spacious and comfortable

Room keepers did a great job in keeping our hotel room tidy and replenishing amenities. The room is spacious and its convenient layout made the stay comfortable. Breakfast service staff and bartender were attentive and courteous.

5.0
Ceara

28 October 2025

Wonderful stay

Staff were amazing

Nothing

5.0
Lori

27 October 2025

It was restful and very comfortable

It was clean and beautiful!

Nothing

5.0
Joanne

20 October 2025

Exceptional

Wonderful hotel. Fabulous staff. Gorgeous balcony room with a beautiful view of the duomo. Walking distance of all the sights. Breakfast was sensational and plentiful, your coffee made the way you prefer. We definitely will be returning. Highly recommend Hotel Orto de Medici

N/A

5.0
Betsy

17 October 2025

Excellent hotel! Book without any concerns.

The room was very large. It overlooked a beautiful, small garden. The bathroom, closet, and entire room was so much larger than expected. I would highly recommend this hotel to anyone coming to Florence.

There’s nothing that could have been better. The location was excellent. I was impressed by how close it was to everything but how quiet it was. We would certainly stay here again.

4.5
Greg

17 October 2025

Great location!

The hotel was in a great location. We did pick the most economical room, but it was a bit small. I love that the breakfast was on the 6th floor and it offered everything! Staff was amazing!

5.0
Robert

16 October 2025

Great location and terrific service

breakfast and bar.

5.0
William

12 October 2025

Great hotel, great location, great staff experience.

Great hotel, befitting the four stars level, would stay again.

Friendly staff, great location in the city centre, but secluded and gluten free breakfast options were varied.

4.5
Metropolit

5 October 2025

Love the history, hospitality and breakfast service.

Excellent location

Had to ask for softer pillows 😊

5.0
Igal

30 September 2025

Exceptional

Spacious room. Comfortable bed. Perfect location ( no more than 15 minutes to each main attraction). Excellent breakfast. Professional and helpful staff.

5.0
Lorna

30 September 2025

Exceptional boutique hotel in central Florence close to all amenities!! Highly recommend.

The breakfast was above average for Europe. Excellent room and services.

5.0
Shanaz

29 September 2025

Best hotel I stayed at in Florence

The rooms were really spacious and bathrooms were great. Staff made you feel welcome and went out of their way to make your stay special

Nothing

5.0
Peter

27 September 2025

Nice hotel and the front desk staff were lovely and very helpful

The front desk Staff

Nothing

5.0
Patrick

26 September 2025

Excellent option for Florence

Great staff, clean rooms.

Nothing.

5.0
John

21 September 2025

The entire experience was wonderful!!

The staff at the front desk were excellent and friendly and very helpful!

Nothing!

5.0
Elizabeth

17 September 2025

Luxurious stay in central Florence

Extremely comfortable luxurious hotel located near Museo di San Marco and other historic sites. Friendly staff, and free popsicles on arrival which were very welcome in the heat! Very good breakfast spread. Room well appointed and comfortable.

5.0
Stefanel

14 September 2025

Exceptional

Bathroom window looked out onto qnother room's balcony

4.5
Sarah

8 September 2025

A calm, elegant oasis in Florence

Beautiful and glamorous rooms to eat and relax with tall windows and drapes. Our room was in the courtyard with a view of the lovely plants through the large high window. Places to relax awhile after breakfast and a short walk into the central squares. Breakfast was fabulous, so much choice.

4.5
Veronika

6 September 2025

Enjoyed my stay

Breakfast was very well served, and you can find many options available. I’ve stayed in 3 different hotels in Florence, and the best breakfast I had was in Orto dei Medici. Also, I liked the location - not so far from the historical center, but far enough from the noise. The staff is helpful. In general I had a nice experience staying in this hotel.

The rooms are a bit small, especially for 2 people. I’d recommend you to choose bigger rooms if you travel with someone. Unfortunately, I didn’t find a bathrobe in the room, you have to go to the reception to ask for one. And there is no blanket in the room, only a very thin cover (you can ask for a blanket but it’s better to leave one in the room I think)

5.0
Deamicis

5 September 2025

Exceptional

Breakfast was delicious and had so many options. It was a beautiful spread.

Nothing!

5.0
Justin

2 September 2025

Wonderful stay in Florence

Beautiful property and hotel. Well located, great staff, clean and great breakfast too. Highly recommend and will be back

5.0
Randall

2 September 2025

Great locarion service and property

Everything

Nothing

4.0
Ziva

2 September 2025

Very good

It was good. Nice location. Breakfast was good. Friendly and helpful staff.

Room was very small. View could have been better.

4.5
Gail

1 September 2025

Fabulous

Friendly reception staff, very clean room and great location.

5.0
Patrick

27 August 2025

Everything lived up to our expectations from the details receive before booking.

Perfect

Everything was simple and clean.

4.5
Killeen

25 August 2025

Wedding in Firenze

Location, excellent staff and great breakfast

Difficult to regulate air conditioning and room ended up being very cold at night

4.5
Killeen

23 August 2025

Wedding 2025

Location and excellent staff and breakfast

Room temperature Air conditioning difficulty to regulate

5.0
Daniel

21 August 2025

Exceptional

Location and architecture

Nothing

5.0
Henrik

19 August 2025

Excellen! I'd stay there next time in Florence.

Clean, friendly staff, Very central location but on a "quiet" street. Fantastic breakfast buffee.

No sure.

Hotel facilities

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - Concierge service

Outdoors

  • - Garden
  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Shared lounge/TV area

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service
  • - Daily housekeeping

Food & Drink

  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

Parking

  • - Parking garage

Accessibility

  • - Wheelchair accessible

Activities

  • - Walking tours (additional charge)
  • - Bike tours (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)
  • - Bicycle rental (additional charge)

Miscellaneous

  • - Key access
  • - Security alarm
  • - Smoke alarms
  • - Fire extinguishers
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 69£61$86¥9116C$67A$67HK$673S$113SFr80¥546kr709kr519kr669