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St. Regis Hotel, Florence

Piazza Ognissanti, 1, 50123 Firenze FI, Italy (show on map)

The St. Regis Florence is a masterpiece of history, housed within a 15th-century Renaissance palace originally designed by the legendary Filippo Brunelleschi. Located on the banks of the Arno River, it has served as an emblem of Florentine hospitality since it opened as a hotel in 1866. Its interiors are a rich blend of history and luxury, featuring original frescoes, hand-carved details, and antique furnishings that celebrate the city’s Medici heritage.

The heart of the property is undoubtedly the Winter Garden, a stunning space crowned by a 19th-century stained-glass ceiling and a majestic Murano glass chandelier. It serves as a social hub for guests to enjoy the hotel’s signature Bloody Mary, take part in the daily champagne sabrage ritual, or indulge in a curated afternoon tea service.

Luxury here is personal, highlighted by the brand’s iconic 24/7 butler service. For wellness, the hotel offers refined Spa Suites featuring Carrara marble and mosaic accents, providing a tranquil sanctuary after a day of exploring the city’s storied streets.

Its location on the Lungarno puts you just a short, picturesque walk from the iconic Ponte Vecchio and the world-renowned Uffizi Gallery. You are also within easy reach of the Basilica of Santa Maria Novella and the bustling Piazza Ognissanti, which sits right at the hotel’s entrance. Staying here feels less like a hotel visit and more like an immersive step back into the golden age of the Italian Renaissance.

Expert reviews

New York Times review:

“After a head-to-toe renovation, the St. Regis Florence opened in 2011 in a landmark building that was designed in the 15th century by Filippo Brunelleschi (of Duomo fame). The 100 rooms and suites boast centuries-old frescoes, Murano glass chandeliers, beautiful antique furniture, Arno River views and every modern amenity.”

Featured in New York Times’ 36 Hours in Florence.

Forbes review:

“Located along Florence’s Arno River in a 15th-century, Renaissance-era palace designed by Filippo Brunelleschi, The St. Regis Florence holds an impressive spot in the city’s historical center on Piazza Ognissanti.”

Telegraph review:

“A hotel in the grand style, the St. Regis offers a wonderful location on the north bank of the Arno, professional yet very pleasant five-star service and all the luxuries you would expect from the brand. The Michelin-starred restaurant is an added bonus.”

Guest rating

4.7 out of 5.0

Ranked 10th in Florence


This an aggregated guest review rating of St. Regis Hotel, Florence. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

87.97 %

Ranked 12th in Florence


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

3.5
Nina

3 July 2025

overall the hotel is an icon and it oozed the essence of Florence.

The staff were very very welcoming. Overlooking the atrium had a lovely touch. One particular staff member gave us a lovely selection of Italian olive oil as i asked for some.

It was disappointing as it was catering for an American market and there was no Italian touch or food especially for its authentic Florence region of amazing products.

4.0
Paul

19 December 2024

Excellent hotel and location

Fantastic hotel. Not so good for meals. But in Florence there are 2000 restuarants and eating out is a main experience even for breakfast.

No real bar or bistro.

4.5
Mireille

11 November 2024

The staff went out of their way to keep customer happy. Extremely friendly service

Excellent service

Sometimes communication problems with staff

3.0
Ali

29 October 2024

Probably not prefer for my next vacation

Good stuff, warm welcome, thanks to reception crew.

Not close to center, hotel is located on closed street and difficult to get hotel by car. Big differences between same type of rooms.

5.0
Ronald

1 September 2024

Beautiful historic hotel in the heart of the city

Ecellelkent best e ver buffet

Nothing

5.0
Saleh

1 July 2024

From another world, unforgettable

All of the staff is friendly and helpful and the butler team is very helpful and lovely and i loved the chocolate that in our bed everyday and the bottle of water that came to our room twice a day.

That is i could not stay more for the high price.

5.0
Benay

18 March 2024

Definetely worth its price

Very kind staff. Great location. Excellent ambiance.

5.0
Rashid

22 January 2024

Best hotel experience in florance

Location, staff, butlers services and food.

5.0
Kholood

19 December 2023

Nice coming back home to a comfortable room

Amazing service

5.0
Javier

2 December 2023

Can’t wait to return to this beautiful property. The staff is nothing short of Exceptional!

To date, this is truly the best property I have ever stayed in .

Nothing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Spa & wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi (additional charge)
  • - Beauty services
  • - Facial treatments
  • - Waxing services
  • - Make-up services
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Live music/performance
  • - Bicycle rental

Entertainment & family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping (additional charge)

Parking

  • - Parking garage

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 439£390$542¥57452C$422A$422HK$4243S$715SFr509¥3441kr4471kr3273kr4222