The Ruthland Hotel, Edinburgh

Great location, clean and comfortable apartment, very helpful and friendly staff

We were upgraded to a large luxurious apartment. It was nicely furnished with high ceilings and the apartment had a bath with separate tub and shower with great water pressure. The staff was helpful and friendly, and the hotel was very well situated. We were able to store our bags after check out (we had a later going). Room decoration was fun, despite being incongruous to the building’s Edwardian era. Attached & affiliated restaurant (The Huxley) had a good Scottish breakfast at a discount for Rutland guests.

Perfect location. Close to everything.

Our room was amazing overlooking Edinburgh Castle. Loved the hand made chocolates in the room and the furnishings were amazing. Ease of access via the lift a bonus. As we were a arriving a young couple was walking into the hotel unbeknownst to us they were employees of the hotel and immediately they helped us up the small flight of outside stairs by taking our luggage off us. A lovely first impression!

Our room was not ready as we were early by 1 hour. We were invited to have a drink in the bar at a discount price until it was available at 3pm and the American receptionist said she would get us when the room was ready. 3:10pm came and I went to the reception to see if the room was ready and no it wasn't. The original receptionist was not at the desk and so we waited a while longer.

It was clean and tastefully decorated. Very comfortable and a lovely outlook. We plan to rebook for when we return from the Highlands

I liked everything

Location is perfect, room was very nice great size and had everything even an iron. Staff are really friendly and extremely helpful. Breakfast delicious with good choice.

The only tiny thing that needs to be looked at is a slight rattling noise, due to my room being on the corner close to Princess st. Trams and busses passing by vibrate what i think could be the chandelier, although it didn’t affect my sleep.

A gem of an apartment. Fantastic staff at check in, beautiful rooms and facilities and very central to everything.

Gorgeous apartment and great location

Location and quality

Spacious and beautiful rooms and well equipped. We also loved our meals at the Huxley.

Nothing

A lovely apartment, which was very clean and spacious. It felt private and quiet. The kitchen had all the amenities for us to cook up a quick meal after a long day out.

There was no elevator unfortunately so we had to make the walk up to the 3rd floor, but the hotel staff helped bring up our luggages beforehand so it wasn’t too much trouble

We stayed in a one bedroom apartment and it was GORGEOUS. High ceilings, decadent decor, and great facilities. A single curving flight of stairs to get to the apartment but the staff brought our bags up for us so not really a bother! Great restaurant for breakfast on the corner and the architecture of the building was STUNNING. Lots of shops, restaurants and bars nearby.

Maybe a little far away from the Royal Mile if that's where your stay is focused, it's a bit tricky to walk there if you're not super fit as you have to go around the Castle (but oh, the Castle!)

Room and service

the room was large with a beautiful view of the Edinburgh Castle

Fantastic location and view of the castle. Great spot to walk for food, attractions, etc. and just be in the general downtown vibe. Public transit access seemed excellent as well though I did not use it. Discounting parking in the city owned garage was excellent and close.

Super friendly, helpful and kind staff. Nice room, spacious and well equipped Loved the discount at their restaurants. Great a la carte breakfast.

Only minor detail is that i missed a kettle and some tea in the room

Very comfortable room with good bathroom and comfortable bed. The staff were all extremely friendly and remarkably helpful with great advice. The Kyloe Restaurant is fantastic with a remarkably good wine list - worth at least one visit.

The Huxley, excluding breakfast, was comparatively disappointing when it came to having a casual drink. It was a bit impersonal and the choice of beer was poor. What about a few good local beers on tap or even some local guest beers? Clientelle in the afternoon was largely young, maybe not the place for us oldies.

Room / Bathroom/ all very clean / Room view great / All Staff excellent. Breakfast fantastic good Value

only thing that could be better is lift and staircase need just a bit more cleaning

I just really liked the vibe of the room, and their breakfast was in the next door restaurant, which was so much better than most hotel breakfasts.

Gorgeous room. Cozy bed. Super friendly staff.

Beautiful boutique hotel, gorgeous rooms and helpful staff. We were given an executive room on check in which was excellent. Lovely room amenities - including GHD hair appliances. The location is perfect for attractions - right on Princes Street for shopping, just a short walk up to the castle, and also in between two tram stops meaning easy access to the airport.

With the good location comes traffic and tram noise, but with the windows closed this is very much minimised. The air conditioning in the room keeps it cool enough.

Clear view of Edinburgh Castle. Spacious room.

Elevator only goes up to the second floor while the room was on the third floor. However, the staff were very helpful with my suitcase

I stayed in an apartment that far exceeded my expectations. In our case, it was on the third floor, which was tough with luggage. They'll take the bags up for you, though. Don't be stubborn, like me. Once in the apartment, OMG! I never slept so well and I didn't want to leave.

Lots of steps to the 3rd floor apartment. Two flights but a little much for my 54 yo knees.

Great location and breakfast

Nothing

Hotel is tucked away behind a nondescript entrance opposite a much a bigger hotel. You'd miss it if you were looking. Lobby is tiny. But once inside, it's quite a stylish space and very comfortably equipped. Room was up on the third floor and offered a nice view Princes Street looking north to the Firth.

The apartment was excellent - very comfortable, beautifully furnished and with the nice bonus of a small courtyard for breakfast and early evening drinks. Despite a fantastic central location it was really quiet. Tunnocks teacakes on arrival went down very well too! The Huxley is brilliant for breakfast or cocktails and all the staff are great.

Leaving!

We got upgraded to an apartment, so bear in mind, my review is about that. - Great location - Huge space, 1 bathroom with bath, toilet and shower, 1 with toilet - Highly equipped with every amenities you can think of (really, even hair straightener) - Nicely decorated - Breakfast was at The Huxley, which was superb - Friendly and helpful staff

- Cleanness could have been better - We got a great deal on Booking, full priced rooms would have been steep in my opinion

Excellent staff, lovely rooms, and right in the heart of Old Town.

The location was great . Good restaurant in the hotel area. Very good location

The location is fantastic! The Huxley for breakfast and dinner at Kyloe (both connect to the property were very good!

The only negative- our flat was one level done a curved exterior stairwell- a little tricky to navigate

Very modern and stylish facility with super clean room and bathroom. Every detail you could think of was there. Extremely kind staff, helped us with the parking. Great breakfast selection. Best hotel we stayed in during our trip.

Good, clean, cozy

Did not have an approach to the restaurant

From the first minute we checked in Leah was friendly, professional and our best experience and stay ever. Leah had upgraded our room to a luxury apartment-so grateful. Our apartment was amazing, great location and beyond expectations! Comfortable bed, beautiful relaxing soaking tub, Art work and updated kitchen was incredible!

Everything perfect

Nice and central enjoyed the two restaurants

Clean, spacious, great accomodation. Location perfect!

Nothing

We had a very nice luxury apartment in the basement. It had a very contemperary style

The staff were excellent and recognised us each time we went to reception. The rooms were very spacious, location fantastic and the apartment block itself very beautiful. Kitchen was very high spec and beds very comfortable

As I own a B&B I am aware of how to do things well with this kind of provision. All was excellent although I would suggest you need to have maintenance go round once a month touching up the walls as properties like this can get scuffed walls - it looked like it hadn't been done for some time. Also there's a largeish crack in the second bedroom that you'd want to know about. I didn't love some of the furniture and think genuinely old furniture would be better than the metal dressing table and the rope mirror for example. I am fussy tho!! Also the bin didn't work. Needs changing as everything else was such incredibly high quality in the kitchen (which I LOVED!).

Cleanliness, location, proximity to attractions, restaurants, shopping, bars, transport hubs. I also liked that it was in a townhouse. I also really appreciate that the staff helped us with our bags up the stairs as there were no lifts in the building.

The sinks in the toilet are really small - there is not enough space to place your toiletries on. Was also given an apartment smaller than what I had booked - but this was rectified when I raised this to the staff. I was also disappointed that one of the staff members refused to let us store our bags with them for 4 days while we toured the Isle of Skye. We had checked with 2 different staff members who told us it would be ok, despite the small storage size of the room. However, whe we were checking out, a 3rd staff member insisted it was not possible - and that the other staff members were not clear. Also, since we were not staying with them after the Isle of Skye, they refused to take the bags. Storing bags at the bus station lockers can be costly - 10£ for 6 hours. This could have cost us close to 200£ for the entire 4 days, so we were really disappointed that the hotel was rigid about this.

Location, facilities, staff

Rutland was large luxurious apartment, nicely furnished with high ceilings and a bath with separate tub and shower with great water pressure. Staff was helpful and friendly, and the apartment was very well situated. Room decoration was fun, despite being incongruous to the building’s Edwardian era. Attached restaurant The Huxley had a good Scottish breakfast at a discount for Rutland guests. 

Good value and service very smart restaurant could have had baked beans though

Nothing

The staff was most helpful in every way.

No lift available to the 3rd floor. Though the staff handled our luggage for us, which we appreciated.

If you are trying to choose where to stay in Edinburgh do yourself a favour and book the Rutland hotel. If you arrive by plane take the tram which stops around the corner from The Rutland a mere 5 min walk. When you exit the hotel you are looking at the spectacular view of the castle and are in an excellent location from which to tour the city. The staff are fantastic. Welcoming, friendly, helpful , informative, they are wonderful. We have to say a huge thanks to everyone at the Rutland as we were upgraded to a 1 bed apartment which was simply stunning. Every comfort that you could think of , warm , spacious, extremely comfortable, spotlessly clean, fantastic mini bar, luxurious bathroom amenities. Breakfast at the Huxley was delicious.There was a great menu and the huge windows allow for a great view of city life. We had a wonderful stay and could not recommend the Rutland hotel highly enough.

we were give a free upgrade as it was my 21st birthday. suite was amazing

Exactly as the photos on line. Beautiful.

The property was in easy walking distance between old town and new town which was very helpful in accessing what we wanted to see.

Nothing! It was great!

Fire exit light on in the bedroom all night. Had to cover with a towel

Location and friendliness of staff Huxley was good value and really nice place

Tram noise

The apartment was amazing!

We feel like lottery winners after having had the most incredible experience at The Rutland. We were joyfully greeted by the amazing Charlotte on our arrival and were informed we had been upgraded. This isn’t something we’ve ever had before and we were delighted. Charlotte upgraded us to one of their best luxury apartments for the weekend. She walked us just up the road and showed us into the apartment. I was speechless. This was the most luxurious, gorgeous and huge apartment I’ve ever stayed in. Every detail was so carefully chosen, the decor, the amenities, the linens. We could have lived there happily! We have no idea how we got so lucky to receive such an upgrade but we are truly grateful and can see why an apartment like that would make a longer stay in Edinburgh so fantastic. We hope to return again and book this incredible apartment. Charlotte was also able to recommend the hotel’s restaurant and an underground ‘speakeasy’ style bar nearby. So after seeing a show at the Usher Hall (just a stones throw from the hotel and apartments) we went for a drink in Heads And Tales - it was a fantastic underground bar with fab staff too, so a great recommendation - thank you! Back to our apartment- The enormous bed and heavy, black-out curtains provided the most excellent deep sleep. So much so, we woke up only 15 minutes before our checkout time! Totally worth it for the best sleep of my life. We were thrilled to see Charlotte at reception again for our check out, to be able to express our gratitude for her kindness and warmth of our truly incredible experience. Thank you so much for the best weekend, we hope to revisit again soon!

A grand double room apartment with superb en suite. Fantastic location that is very hard to beat. No dedicated parking but could part outside on street or at car park nearby (£18 per 24 hours). Had a kitchen and a lovely living room but did not get to make the most of these features owing to a busy itinerary.