The Westbury Hotel, Dublin

The staff at Reception particularly nice , professional and warm and caring Stoping members of public use facilities at busy times !!

Nothing really Late check in , upset my plans but I appreciate it was a busy time of year and 1 of the rooms was 30 mins early

Everyone was so friendly and helpful

Location, staff, food, and room: excellent

Probably taking bookings for breakfast would save standing in a long queue. It would ensure that everyone does not arrive for breakfast at the same time.

SUPERB LOCATION. STAFF WERE EXCELLENT THROUGHOUT THE HOTEL. ONE NICER THAN THE NEXT AND VERY EFFECIENT. WHAT I REALLY LIKED WAS THE HOTEL KEPT SEATS FOR RESIDENTS IN THE BARS WHICH WAS REALLY GREAT, WE HAVE STAAYED IN A 5 STAR HOTEL IN THE PAST AND THEY DID NOT ADOPT THIS POLICY. DEFINITELY WAS FOR US A BIG BONUS THAT THEY PUT RESIDENTS BEFORE THE PUBLIC TO ENSURE SPARE SEATS KEPT IN THE BARS.

FULL IRISH BREAKFAST WAS A BIT MEAN. ONLY 1 SAUSAGE. SAYING THAT THE SERVICE WAS EXCELLENT, SO WAS FOOD AND NO ISSUE FWHEN MY HUSBAND DID REQUEST ANOTHER SAUSAGE

The hotel was beautiful

There was the sound of hammering all night long, it stopped at 8am in the morning and this affected our sleep. No

It is such a fabulous hotel I enjoy sitting in the lounge having a drink and watching everyone having a great time

I wanted to have tea in the lounge before I left it was 11am- a staff member (with a white jacket) said she could not seat us as she had afternoon tea bookings-I was annoyed at this since it was early morning an she didn’t seat us

Ambiance

Prices are v high

All around excellent

Wonderful

No parking Hotel room mini bar inaccessible

Staff was so helpful. Beautiful hotel. Good price

Shower wasn’t the best… hot then cold and not great pressure.

The room was spacious and very comfortable.The location is superb for access to theatres and shops in Dublin. I requested access to my room and got it which was fabulous.

Breakfast wasn’t included in the price.

Location location location

Extremely overpriced for one night €600 Food was average at best and again over priced €200 for two of us and only 2 glasses of wine and one cocktail in that. It’s a bit tired now, needs a makeover for a 5 star

Luxurious surroundings. Very convenient.

A bit impersonal..

Location. Restaurant.

Noisy room

The hotel was beautiful and clean. Christmas decorations just going up added to the ambience. Staff were very friendly.

Absolutely beautiful hotel in a very central location. Staff were so friendly and accommodating. Will definitely stay again.

Great location, warm and welcoming staff! Always around to help and great service! Valet car parking was so handy and the concierge were gentlemen!

Beautiful lounge, always vibrant.

Nothing

Everything about our stay at the Westbury was brilliant.

Nothing everything was perfect

Location so handy but quiet. Staff super friendly. Rooms were really well equipped.

Somewhere away from the bars and restaurants to relax.

Beautiful.

lovely room

The pillows

Hotel bar

Great location Beautiful hotel Highly recommend

It was all great

Brilliant location, very v friendly and helpful staff, particularly Aoife in the Guest Experience Team. It was our second stay there.

Nothing- all good.

It felt very luxurious

Nothing

Beautiful hotel and great location.

We love the location,right beside Grafton street with all the shops and near the Green for a walk also.The car parking is very easy .Room was very confortable and clean .

I had one issue with an over controlling staff member who prevented us from sitting at confortable seat in the bar on the evening of our annivarsary .

Spouse loved breakfast and nearby shopping. Stable is gorgeous shop. I loved walking distance to museums and pubs.

You cannot beat the location. The staff were incredibly friendly and were all super nice to our two children. The beds were really plush and all the extra little touches in the bedroom made it super comfortable.

Myself and my kids are all vegetarian. I ordered a vegetarian omelette and a boiled egg for my kids. My omelette had ham in it, I didn't realise it till i ate some and my kids boiled eggs randomly arrived with bacon. The did take the price of my meal off the bill for breakfast but in reality should have done more. Getting dietary requests wrong is a big deal. Breakfast was 36 per adult and 25 per child (my kids are 3 and 4 and barely ate an egg and some fruit).

The location, amenities and elegance were all first class as expected

The room has two plumbing maintenance issues. The toilet tank takes a long time to refill. Two people cannot use it one right after the other.

The food was delicious the bed was comfy and the shower was easy to figure out.

The television in the room could have had Netflix and other streaming services installed.

Nice size room, clean. Great amenities available in room

Gym needs updating

Location, food, staff at the door and bar staff.

I was charged €40 for parking. I didn't use the car park. Travelled from cork via train. No refund yet.

Very good.

Issues that my friend experienced with her Am Ex package.

Location was excellent Staff were amazing, nothing was too much bother.

Brilliant central location and lovely staff.

Rooms - and bathrooms- are very small for a hotel in this price bracket.

Very nice hotel. Great staff. Perfect, quiet location.

Beautiful hotel, but let down by the rooms... very dated. And not as clean as expected.

The bedrooms.

Loved the hotel. And its surroundings. We ate in wilde for dinner and it was beautiful

Loved everything

My wife and I were in Dublin for our 25th wedding anniversary and the extras that the hotel threw in (e.g. champagne, chocolates, flowers, etc.) for us to enjoy the occasion was outstanding. All of the staff members were outstanding. They were helpful and attentive. I would strongly recommend this hotel.

Excellent hotel... difficult to not like it. I wish the bathroom was slightly bigger, but it was all good.

This is a perfect 5 star hotel in Dublin. The location is amazing, the food is amazing, the staff is amazing, and the rooms are fantastic. We had a great experience in our 4 night stay!

Nothing - it was all fantastic!

Central position and friendly staff

Was disappointed with bathroom for a 5 star hotel with shower over bath difficult to get into and not roomy enough . Taps over bathroom sink were not easy to use at all and were too far away from your standing position .

Lots of space except the hotel room bathrooms are a small

It takes too long for check in It’s a unpleasant experience after traveling

We stayed for the Taylor Swift concert. Location is right off Grafton street, very accessible for dropping off shopping bags, very central. They offer valet parking. The staff were so helpful and friendly. The decor is stunning and the hotel bar has the best cocktails I’ve ever had. They provided a turn down service and even spruced up our room while at breakfast, left chocolate and fresh bottles of water. This place was truly a 5 star experience from start to finish and we will 100% stay again.

Nothing

Wonderful luxury stay, and excellent location. The staff were extremely attentive and accommodating!

Upon our arrival we were greeted with warmth & a heartfelt welcome ! This set the tone beautifully! We enjoyed late afternoon/ early evening cocktails in your stunning lounge; our server was professional, attentive and friendly. The atmosphere is sophisticated and comfortable. We will be returning a year from now for our daughters’s wedding and look forward to our guests enjoying some time at The Westbury!

A longer stay!!!

All good

Nothing

Very elegant decor, the location was excellent and the room very comfortable. The staff were exceptional and very helpful.

Nothing to dislike.

Very good staff at every level!

Didn’t like a broken lift.One functional during our stay. Also need two queen or larger beds in a deluxe room for 3 adults for the price paid! Would like to see a shuttle available for guests .

very comfortable, they did an excellent turn down service

they didn’t mention online, at least not that i saw, that booking through booking.com takes away your complimentary breakfast.