The Shelbourne Renaissance Hotel, Dublin

We spent a wonderful weekend at this historic hotel. The service was excellent throughout, and we especially enjoyed the variety of restaurants and bars available on-site. The location is perfect—central, yet peaceful—which made our stay truly memorable. Highly recommended!

The only thing we didn’t like was the rather small size of our room. However, this was a minor issue compared to the overall quality of the experience.

The cleanliness, staff and central location

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Beautiful hotel and excellent service

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Super historical hotel, make sure to ask to see the Constitution room and have a drink in the residents bar

Nothing it’s pricey but you know that before you go

Elegant and comfortable great position with very pleasant and helpful staff

Nothing

Location was perfect. The staff was amazing and so helpful. The history of the property. Had a great stay!

The history, the staff …it was an amazing stay

Fantastic location, beautiful building and excellent service.

Nothing at all

Beautiful hotel in a great location

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We very much enjoyed every aspect of our stay, thank you!

Would not accommodate us checking in early.

Great setting, opposite the park, easy walk to Dublin highlights. Really made to feel welcome and great service.

Beautiful hotel such a luxury for a special occasion.

Location is perfect and I really like the decor.

Nothing

Location, food, staff, bed

I’ve been to much better leisure facilities. A hotel should not be awarded a 5 star if it lacks necessities such as a jacuzzi in their leisure centre

location, room, tea, staff

nothing not to like

Gorgeous

Yet again, The Shelbourne delivered a memorable comforatble stay. When in Dublin it’s our home away from home.

room was great, staff are incredibly friendly and not in a pushy way! breakfast was perfect and the view from the window seat ideal

very costly but great for special occasions

Great hotel, with lovely staff in perfect location.

Beautiful room with a balcony Swimming pool, gym Bar 27: Salad with mixed leaves, beetroot, feta cheese and crunchy hazelnuts and walnuts was truly delicious with a generous amount of leaves. Celery soup was amazing too. We really enjoyed dinner as well, which was served in a private dining room as the Saddle room was closed for refurbishment. Excellent food and a special atmosphere with real candlelight ! It was heartwarming that a few staff remembered us, even though it’s been 4 months since our last stay.

Location comfort beautiful hotel in heart of Dublin

Breakfast was disappointing

Staff were pleasant and helpful. Door staff in particular were very welcoming.

Lots of things! Never been to a hotel where they remove an additional €300 from your card when you arrive - on the off chance that you might spend money on hotel items! Breakfast was a big disappointment - unheated plates and regularly cold food - particularly scrambled egg. €25 for basic breakfast fodder - but if you want a boiled or fried egg. - or toast - that’s €6 extra! And don’t ask for Eggs Benedict (€21) Don’t want my breakfast disturbed by individuals conducting business on their phones or laptops at the next table. I’m not interested in their reports to their bosses. Or sending instructions back to head office. Bedroom temperature fluctuations - asked for help and somebody checked - but no improvement. Orders in the bar confused or neglected on several occasions. OK - only minor irritations. But certainly question the SHELBOURNE 5* claim. Too expensive for the quality of service received. Not enough attention to detail in the right areas. Hotel seems to be living somewhat on its long history. There are better hotels elsewhere. There are better hotels in Dublin! Would we return? No.

Location, ambiance, service

Nothing!

What can you say about The Shelbourne that hasnt already been said ? Excellent location, excellent staff, friendly, helpful. Everybody smiling. We stayed between Christmas and New Year so it did feel a little extra Magic. The bar is one of the best bars in Dublin, and we had food and drinks on our first night which was perfect and highly recommended. The breakfast is amazing ! Our room was luxurious and comfortable. Looking forward to staying again.

Staff were friendly.

Our room wasn’t ready on arrival after check in time on the 23rd, waited in the bar until 4pm for our room. Christmas menu not offered at lunch which was surprising on Christmas day.

Location is perfect, room lovely, staff excellent. We don't normally spend quite so much on hotel accommodation but it was a special occasion, Jackie's birthday and The Shelbourne lived up to expectations. Thirty years ago we visited Dublin for the first time together and walked past The Shelbourne and we said "one day". Four children, twenty five years of marriage and we made it. Hopefully it won't be quite so long for our next visit.

Small criticism the coffee machine in the room was maddening :o

Location

It had a lovely unpretentious atmosphere that was so inclusive and welcoming of everyone. Absolutely outstanding breakfast and great food for dinner. little disappointed in Christmas lunch mains could be better but rest was super. Rooms very comfortable, we had 2 booked. Queen bathroom is far too small in 271 the other room bathroom was big and spacious. Staff are absolutely fantastic in particular we would like to thank Maurice who was just so welcoming helpful and gave us great advice on everything. all staff brilliant and a credit to the hotel. Would definitely go back.

Bathroom for a queen room was way too small.

Billing system could be better

Excellent experience

The Shelbourne is an exceptional hotel. The staff are outstanding, the fixtures and fittings are of the highest quality and the afternoon tea is perfection on a plate. The 1824 bar for residents is a comfortable retreat.

We opted for the small queen room which although beautiful fitted out, is frankly too small - ok for one person - but too small for two, evidenced by room service struggling to set up the table. Also, the bathroom is rather cramped and the sink no bigger than a large saucepan.

the very friendly of all staff and how the guys at the door engaged with us coming and going super.

all was good

Super breakfast. Brilliant location

Everything about this hotel is top

Location

Location and style

Évacuation in bathroom was blocked

Everything

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I had breakfast and lunch at the Saddle Room, and ordered room service for dinner. All meals were excellent. Room was clean. Bed was very comfortable. Temperature controls in the room worked great. Ample storage space in the room. Room was well kept.

The only thing that was not kept that well in the bathroom was the soap holder in the bath. I am not 100% sure but I think they treated rust or something - it wasn’t rusted or anything but you could see that something was treated. Please note that health club does NOT give you a robe if you use the pool without using the spa. I was told to bring my own robe from my room. You can however use towels at the health club. The elevator to the health club was not working the day I stayed there. There were signs to walk over there instead, however the final door to the health club was locked. So the only option was to go outside and walk 3 doors down to the health club. I checked with the reception to confirm this and yes, that was it. So I walked to the health club outside in my flip flops with my robe in my hand. At that point, I had been wandering long enough in the building that I did not want to go back to my room to change into shoes. Thankfully, health spa staff opened the locked door for me on my way back. This is in no way a complaint about the staff on the ground, but a complaint about management not having procedures in place to implement for the ground staff when things like this happen. The pool grout is ready to be cleaned / redone in places. Better temperature control is needed for the pool.

Location and friendly staff

The attentive and friendly staff made me feel welcomed and valued, providing exceptional service throughout my stay. The rooms were spacious, beautifully decorated, and equipped with high-end amenities that added to the overall comfort. The on-site dining options were fantastic, offering a diverse range of delicious cuisines. Additionally, the facilities, such as the spa were top-notch, creating a perfect environment for relaxation and indulgence. Overall, it was an unforgettable experience!

Location. Beautiful hotel.

Food and service was good for breakfast but awful in the bar.

The food choices were limited and not accommodating to special diets. I try to avoid eating too much sugar or overeating.

It made me feel rich because I'm poor. Really loved the stay with you. Thanks very much. Just like to say thank you to the staff, especially one of the lads, he give us a free complimentary drinks after our check out. Thank you

could not fault this place at all, well worth every cent i spent.

nothing to dislike

Breakfast each morning was exceptional.

The rooms need a bit more light.

The Shelbourne is a beautiful opulent hotel. The staff were pleasant friendly and were always on hand to help. Many a five star hotel always makes me feel inferior, but the staff made me feel welcoming and at home .

Location Horseshoe Bar still in a class of its own Breakfast Staff very professional

Room small but booked late

Liked breakfast

You present just a high quality hotel.

Nothing

Everything was wonderful! Large swimming pool and fabulous bars and restaurant, comfortable rooms and beds