The Shelbourne Renaissance Hotel, Dublin

Location Horseshoe Bar still in a class of its own Breakfast Staff very professional

Room small but booked late

Liked breakfast

You present just a high quality hotel.

Nothing

Everything was wonderful! Large swimming pool and fabulous bars and restaurant, comfortable rooms and beds

Polite, professional and courteous staff throughout the hotel. Recommend breakfast at the hotel. Have the lamb for dinner. The Guiness is as good as it gets. This was my second stay at The Shelbourne. Looking forward to my next reservation. I loved the oysters at the bar.

Drinks at the bar are pricey. However, the service is exceptional.

Attentive staff and food was good.

Nothing

Everything

The price

It is an old style grand hotel. Very luxurious. Lovely selection of bars and restaurants

Friendly experienced professional staff. Beautiful rooms. All details are considered for you. Excellent room facilities, complimentary products are high quality. Excellent minibar and tea/coffee options. A turn down service in the eventing was a real treat! Excellent selection at breakfast. Excellent location. We look forward to coming back soon.

Absolutely nothing. It was perfect.

Location!! And service.

Beautiful hotel fantastic staff

Surprised breakfast wasn’t included, given the price. We were on the 1st floor and the music from a function was quite loud, but room was very comfortable so we slept well.

Ive always wanted to stay in The Shelbourne it lived up to my high expections.

1st floor residents bar was closed shame!

The beds were super comfortable! And the dressing gowns were great quality, so plush! Super comfy stay overall and a nice turn down service!

The entertainment facilities within the room could be modernised. For example, they did not have chromecast, access to sites such as Netflix for example, and the TVs are quite small for the size of the room. When you want to chill in the room and watch some TV, this could be improve. Personally, I do not like having the shower within the bath which was what our room had.

I liked the decor, ambiance, food, friendliness of staff.

The view (not a good aspect).

It’s my favourite stay and I love the building the history and everything it beholds

I didn’t think the breakfast was as outstanding as it has been in the past. . It was fine but not to the same standard, I had to continually ask for coffee, and even though I did ask for a pot of coffee it was never facilitated, the staff were fantastic and I would say they did everything they could

Location and modern

Late check in

Absolutely everything!!

Having to leave it!!

The nods to its history all over the building

Nothing at all

Our suite was beautiful, great location, staff are very friendly

Breakfast was lovely, great variety... but very expensive & not worth it

Love the hotel, think it's the best place to stay in Dublin

Stayed in room 535 - John McCormack suite. I was disappointed with the layout of the suite, ensuite not being ensuite, but more the aspect/it being overlooked.

The decor and atmosphere. I just love everything about it

Nothing

It was great. We loved it.

Nothing. We had a great time.

High quality Luxury

N/A

We came for racing at Naas and we had a most enjoyable stay at the Shelbourne, unfortunately immediately after the first race racing was cancelled due to the course being enveloped by fog.

We enjoyed everything.

Beautiful hotel situated in a lovely area

N/a

Consistent quality. Professional and yet, most welcoming atmosphere.

staff and cleanliness was 100%

Dinner in the restaurant was very tasty but would have liked if it was hotter.

Location, food.

Central and very attentive polite staff

Bed was extremely firm and pillows extremely soft. I guess everyone has differing preferences for bed and pillows but my partner had a poor sleep with the pillow type

Everything! Hot steam room!

Bars too full… but it’s to be expected at new year, plus weddings.

Lovely central location with an incredible lobby and beautiful atmosphere during my stay just prior to Christmas. Staff are very attentive and anticipate how to assist you before you even know what you need.

Room was fairly basic and could be somewhat modernised.

Central location, historical elements, style decor, facilities available. I could not fault it.

My one issue was the room being so warm during the night even when you turned the air conditioner down as low as it could go

The ambiance of the hotel is fabulous and the location is great

Nothing

Everything

The room had no bath, just a shower.

It was elegant, comfortable and well run with very efficient staff.

Nothing.

Excellent location, great bar and restaurant.

Residence bar upstairs

Spa could be bit more modern

The fine dining restaurant was probably the worst service Iv had, it was fractionally better than a toby carvery. The food was good, service far from that . The rest of the hotel is fabulous.

Beautifully decorated for Christmas, good Breakfast excellent choice. Housekeeping staff very efficent great location. Lovely big room and very quite

Reception check in a bit slow waiting awhile for our room, but i understand its a very busy time could be a bit more friendly if im being over critial. Breakfast the first morning was slow and when i asked for butter was told by the waiter they had none left i repeated the request incase he didnt understand me but was told no we dont have any , i left it a few mins and asked a different staff member and got it promptly. Never got fresh toast when asked for it, waited a good 15mins to get my coffee few minor things and on the second morning service was very good . All small things but need more attention to detail for a good 5 star hotel. But had a lovely stay over all.

Staff knocking on bedroom door around 10am each morning

Everything the place is just amazing

All of the above

The residents bar closed at around 11.30 and we were told to go to one of the other bars however the hotel was extremely busy and there were no seats to be had. I do think that the residents bar should have stayed open for residents

Great place to stay historic

Bartender need to stop putting his hands on ice when he makes drinks

the staff could not have been more helpful, welcoming and accommodating. it was a fabulous stay from start to finish and would highly recommend.

there was no coffee machine - there should have been

A wonderful experience for me n my family great location easy to walk around the city love the members room was great for a late dinner the rooms and bathroom were beautiful loved going for breakfast with the Buffett

Not one thing!! The staff is amazing and so welcoming The food in all the restaurants and cocktails were top of the line. An amazing hotel

Staff were really excellent , Reception Spa and Salon staff wonderful

Room service food was average for the price paid. everything else was fabulous

Perfection. From the location to the amenities, I almost felt like I didn’t even need to leave the hotel To have the Dublin experience!

This hotel is a gem. Worth the trip. How hotels should be, alive, glamorous, ethernal, elegant. One of the nicest hotels I have ever experienced. The staff is genuinely friendly. Everybody. We had a beautiful room with a beautiful bathroom. All bars and restaurants were charming. I want to go back!

The gym only opened at 8 on Saturday. Choice of TV channels limited. Both things not important.

Location, staff & view were fantastic! Hotel was very clean and well organised. There was always a member of staff to hand when required.

I couldn't get the temperature of the room right. It was either too hot or too cold. Pillows were too soft/thin (just personal preference though). Shower water pressure could of been better. Quality of the breakfast could of been better for the money even making an allowance that it was a buffet service. Whiskey bar upstairs was very brightly lit even late at night.