Resort Jumeirah Al Qasr Madinat, Dubai

Immaculate, luxurious, amazing staff everywhere. Great amenities. The Indian restaurant was totally amazing. Great concierge. The rooms are so comfortable. We loved every minute.

Didn’t care for the Thai restaurant. It’s a bit of a haul to get to the great sightseeing things.

The location , the view and the free accesses

Some of the staff were very tension all the time

Everything

Nothing

I really liked everything it was fabulous The service was amazing Breakfast was fantastic

Everything is amaaaaaazing

Nothing

Everything

My experience the Jumeirah Al Qasr beyond my expectations, from the first to last minute of my stay was met with superior service and high attention to detail. I want to thank Mircea , he is very talented and helpful

The property had such an inviting feel, the decor, the aroma, cleanliness, the gardens gave the hotel such a luxurious atmosphere.

There wasn’t anything I didn’t like.

Everything - Location, traditional Arabian feel, proximity to souk and beach, wide choice of dining options, friendliness and professionalism of staff. Inclusion of adults only pool a bonus since our last stay

Understandably due to hot weather, but pool temp was hot, so not as refreshing as expected.

At Al Qasr Hotel, all the staff and workers make you feel that you are the owner of the place and take all your requests with attention and seriousness with prompt service.... I very much enjoyed staying with the family.

The lack of a hand sprayer in the bathroom. It was a shock to me that this matter was not made clear in the room information, especially as we Muslims are accustomed to bathrooms being equipped with a hand sprayer...... Please take the issue into consideration and provide all bathrooms with what suits the needs of guests of the Gulf countries.

Everything was exceptional: attentive staff, amazing food,stunning location,attention to details, 7star hospitality

N/a

Love it

Nothing

Arrived early morning and room was ready straight away ( no additional costs) Arabian Club room Palace lounge access was exceptional

faultless....usual exemplary Jumeirah service. Perhaps a little more clarity on the Half board package as to where is included, at supplement or not at all included

Everything was perfect!

Staff, facilities, room ... everything was excellent.

The Pool and Beach opened too late and did not cater for early risers.

Amazing place

Staff were super nice I can mention Irem front office manager. She was super professional and courteous. Said from concierge, super friendly and caring to ensure our luggage and check in is smooth. Rassoul from beach team, super hospitable and attentive to our needs and food orders. Thomas in the breakfast area. Ensured to keep our breakfast table super clean and attended to our drinks. It's people as such that make it our favorite place. Service Facilities Staff cleanliness

Pricing can be revised. Beach Tents are little too many, it could block sea view.

Everything was amazing

Best hotel for a dubai short trip.

The pool is for kids mainly. The adults only pool is small...

Staff were great, hotel is very beautiful

The road to the beach is uncomfortable with small baby. Because of the bridges.

Almost everything is top world class 5 star - lots of good improvements in the last 2 years.

Few bits of feedback. Room service for basic things needs speeding up. Comms boxes on the beach mostly don’t work. The back- lit face mirrors in all bed rooms are way too low ( set for sub 150cm guests) Provide size 46/47 slippers in bedrooms.( not just girls sizes) Provide healthy berries at breakfast it’s what the wealthy expect and want!! Blueberries. Raspberries, blackberries etc in volume. Not just low volume mixed in with strawberries. Provide fried bread at breakfast. (For a world class breakfast look no further than Puente Romano marbella - lower room rate - better breakfast) make sure the cash machines have 20/50 notes for tips. And most of all get rid of the poo/sewerage smell near the circular swimming pool bar!!! ( don’t leave it to the staff to say it’s diesel boats. Finally the lack of live music in favour of nothing or disinterested dj’s is lamentable. Quba bar became Buci and has lost its soul by laying off the amazing Philippino band that was there for years. Stop the penny pinching and cost saving around live music please

one of the greatest 5 star hotels in the world

paying my extra bill

We have stayed at the other hotels on Jumeirah beach but this was our first time in the Al Qasr. We chose a Club Room as being able to have breakfast, afternoon tea and sundowners in the lounge is a great experience. The staff in The Palace Lounge are truly superb. A delightful welcome from Cathy and we were looked after brilliantly all week by Pablo, Max, Anita, Anne to name but a few. They made restaurant recommendations and made sure we had reservations when necessary. The lounge is peaceful and tranquil - away from the more frenetic pace elsewhere. Breakfast is extensive - you can choose from an a la carte menu (eggs, pancakes etc - all cooked to order) and there is a plentiful buffet on top of that. The afternoon tea has delicious hot and cold savouries, beautiful pastries and sublime scones with cream and jam. However, leave enough room for the cocktails and canapés - they too are plentiful and delicious. The restaurants across the hotels are all amazing and the pools are fabulous as well as the fact that it is so close to the beach means that the sea is always accessible.

Nothing to do with the hotel, but some of the guests are ruder than you can imagine - I have never heard anyone speak to staff the way they did. I was shocked at the sheer number of people who thought they could be so entitled and aggressive. Horrible. My heart goes out to what some staff had to put up with. Also remember that you can smoke in the eating area outside the lounge and so the cigar smokers had little regard for those of us trying to enjoy our food around them. Dubai has changed quite a lot - it seems to be a paradise for full-time Instagrammers who film themselves all day and all night - on the beach, in the pools, in the souk, in the malls - even in the loos! It's quite a challenge to fight through the endless posing :-)

Location, breakfast, room style

Spa should be much bigger

The staff is fantastic! The beach is amazing and the food is amazing! You don't need more for the perfect vacation! We were on our honeymoon, and the beautiful surprise that greeted us in our room was amazing. Our room was kept clean by Shuman, who cleaned excellently. The hotel was as if we were in a beautiful village. The gondola and mini golf carts were amazing. The restaurants and the spa were fabulous, but above all I would highlight the extremely kind staff. We will be back soon.