Resort Jumeirah Al Qasr Madinat, Dubai

Everything

Beautiful hotel that has fantastic restaurants and beautiful grounds. Rooms are brilliant. The Palace lounge and staff are brilliant.

The pool needs some maintenance. Missing tiles in the pool do not reflect the quality of this hotel. This needs to be fixed. For some reason the body wash in the shower is watered down. Have stayed here many times and the first time I have experienced this. Although we appreciate that maintenance needs to be done, 5.30 at Bar Bucci which was below our room is a little early for noisy work to start. Really disappointed that we can no longer use the Adult pool at Al Naseem.

Everything was top notch

Respectfully

Nothing Everything it was amazing

All was amazing as always. We keep coming back. Kids club, pool, buggy and boat rides.

We always stay at this hotel. Everything is as always at the highest level. Top, excellent. High level. Meeting, service, maintenance, breakfasts, lunches, dinners, everything is super! Always stay at such a high level. Thank you very much. In sha Allah, see you again soon!

There are so many things to enjoy within the resort including an accessible WildWadi water park. Very welcoming and attentive staffs, various options of restaurants/bars and superb service.

Nothing

Service, food, just everything!

Everything was stunning, and we were so pleased that Ms. Jina from the reception was very supportive.

A couple of time we had to wait under the sun so long for the buggy and abra to arrive.

Amazing kids club, pool and the beach 🤩🤩

We loved everything

We have travelled the world to some amazing resorts but this one tops them all as far as service and facilities and beauty. The four Jumeirah hotels are all connected by a river system so you travel by gondola or buggy to one of the many beautiful restaurants beaches or shops there. You never need to leave the resort and nothing is too much to ask for here. They work very hard to please you. beds very comfortable and restaurants food exceptional.

there wasn’t a single thing we didn’t like here

Very well decorated and felt very luxurious. The property was very clean all the time and smelled amazing. The facilities were great for families including young families like ours plus it is a huge shared resort with so much to do.

Nothing

Amazing hotel!!! Room service and restaurants are perfect. Will definitely highly recommend the hotel.

The valet parking team is the main pain point of Al Qasr Hotel. I was very disappointed(

Hospitality and support throughout our stay was exceptional, I highly recommend Jumeirah Al Qasr and Jumeirah Resort

Location is great. Having the Suek next door is fantastic. Rooms are good. Could do with a freshen up though. Pool area is good. Staff are lovely.

Breakfast isn’t great. Lots of the food sits out and loses quality. Coffee standard is not very good at all. We usually stay at the Mina Salam and would be inclined to go back to the Mina Salam next time we go.

Everything. We’ve done 5 hotels in Dubai including Atlantis, but we found the location of this hotel and the facilities is so much better for children and more affordable to

Nothing!

Nice rooms Amazing staff Very helpful with everything

Impecable todo

The staff were very nice and polite. This hotel didn’t give us the feeling that everything is about money. They truly valued their guest.

Nothing

Excelent confort , amenities , restaurants , services

Everything

Nothing

Everything was perfect from the bottom to the top

Be aware to make appointments for dinner at the restaurants in advance!

wonderful hotel, friendly staff (especially Jiao at the reception), a wonderful vacation

Great location, amazing territory Perfect beach Cozy rooms, tasty breakfast Almost ideal

No issues, all good

Great hotel with kids

Very convenient, good food and good staff.

We were 3 rooms with small kids. They could not make all 3 rooms close to each other.

The best cleaning ever. Thank you so much to the person who was always cleaning my room.

This was my second visit to the property . The property is simply stunning and the views to the Burg Al Arab and beach just beautiful . Lots of dining options and my favourite is The Hide steakhouse . First class food and hospitality by all the staff . My room rate included breakfast on this visit and simply amazing . Everything you could possibly require and excellent quality , just divine . Rooms are huge with every amenity you could want. All in all a very good stay , the only draw back is the price , it’s incredibly expensive to stay here .

There was a major problem with birds and seagulls around the main pool . The pool is incredible , but the experience was ruined by the squawking crows in every tree and the dive bombing of the numerous seagulls dropping poop on a constant basis . There appear to have taken residence here and sit in multiple numbers on the pavilion roof . The life guards are constantly walking round scooping it out . You really could not have a decent swim at all, it was really frustrating. I raised this problem on numerous occasions and management are aware . There is a guy that walks round with a falcon , presumably to ward them off , but for the last 2 days of my holiday he was no where to be seen . I just hope they get to grips with it , because it is truly awful .

Everything

Nothing

amazing gardens and other facilities, beautiful clean and tidy. welcoming staff.

Amazing property, variety of options for the beach&pool set up, long walkways for morning run or walk, great breakfast, spacious rooms, nice abra boat rides, beautiful lush landscape all around

Restaurant kitchen closes early. We have arrived at 11pm and there were no place for quick bite and drink. Since with kid we were not allowed at the bar. Restaurant children policy to strict, even the beach bar doesn’t allow for kids less than 7yo.

La lenteur du check out

Clean rooms, extreme attention and attitude of personnel

-

Service, team, location, people

Beautiful and clean and friendly - I feel like the price we paid was high for this resort.

Food quality by the pool was poor

The location and view from my room was exceptional. The restaurant and the food choices were very good. The staff was helpful, professional and very welcoming.

It was all good, clean, no hassle breakfast and dinner were excellent.

Incredible resort Great sections

Didn’t allow us to eat at jumeirah al qasr for brekkie and the other hotel

Everything needed was in one place

Strange that half board package didn’t include either drinking water or a cup of coffee

Everything is perfect from the food the staff and the services!!

I loved everything

The staff were amazing specially Zarina who worked hard to make us feel comfortable. Saeed was great as well and helped us a lot. Sandu the room service guy was just amazing and so helpful and polite. Such a great team and great place!

Everything

Nothing

The stay was wonderful… Choosing the Jumeirah Al Qasr hotel played the biggest role in adding a high level of enjoyment and happiness.

The lush green spaces, the quick response of the staff to resolve any issue, the cleanliness, the prime location, and the excellent facilities.

What I loved most about Jumeirah Al Qasr was, first and foremost, the people. The staff were truly exceptional—it’s amazing how everyone is always smiling, welcoming, and making you feel so cared for. It really sets the tone for the whole experience. The attention to detail is something else. From the beautifully arranged rooms to the personalized touches that make every moment feel special, it’s clear that nothing is overlooked. Every aspect, from the perfectly prepared amenities to the seamless service, reflects a deep commitment to excellence. The facilities were outstanding, especially Talise Spa. The comfort of the property was unparalleled—I genuinely felt at home during my stay. I stayed to celebrate the New Year, and it was the perfect way to start fresh. Everything about the experience felt thoughtfully curated and special. Thank you for making it so memorable.

Booking and people living in Dubai

Everything was perfect and the staff super helpful If I have to say something is the seagulls on the pool made it hard to eat…

The beach and the rooms

The food at the beach could be more varied

10/10 service facilities and cleanliness!!!

Very helpful staff throughout especially the lads out front and Saeed from the Lobby - very pleasant and friendly person

More variety in Breakfast

Fabulous beach. There are so many restaurants!

Very small breakfast area and exactly the same dishes every day. Next time, I will book a room with no breakfast and use the restaurants instead.

Breakfast is excellent

Nothing