Burj Al Arab Jumeirah Resort, Dubai
Expert reviews
“Since rising off Jumeirah Beach in 1999, the Burj has been the symbol for Dubai as much as the Eiffel Tower is for Paris. And despite fierce competition, this homegrown star is still regarded with a mixture of affection and awe.”
Featured in CN Traveler’s 2020 Gold List.
“With the iconic white sail of its exterior billowing over Dubai’s coastline, Burj Al Arab Jumeirah is the ultimate hallmark of bespoke decadence, even as the city around it constantly evolves into a dynamic, innovative and awe-inspiring modern marvel.”
What guests liked
- Infinity pool
- Top location
- Friendly staff
- Excellent Wifi
- Comfortable beds
All you need to know
It is located on an island in a striking structure shape resembling a sail. This lavish hotel is a 3-minute stroll from Wild Wadi Water Park and at a distance of 5 km from the famous Emirates Mall. The main feature of the place is suites facing the ocean with 9 amazing restaurants and a spa.
The Sky View Bar is located 195 m over the ocean level where people can have their evening tea and drinks. The top-notch restaurant of the place is Al Muntaha which has contemporary European food. The Villa Beach is located on the seashore, which is available daily during the time of lunch and dinner.
Visitors may show up at the place by fleets operated by drivers or even by helicopters. The patio has two pools, 30 extravagance cabanas, a cafe and a bar. The suites cover floor to roof windows with the encompassing sight of the Arabian Gulf and offer an iPad, Wi-Fi and LCD television. Additionally, docking station and media center are accessible as well.
Talise Spa provides both women and men spas including a water retreat. The facilities offered are indoor pools, hot tub and treatment rooms alongside saunas and deep basin pools.
Location
Recent guest reviews
8 January 2025
Clean, best service , comfortable beds, everything is the best
The best service and cleanest hotel I have ever visited
I loved everything
7 January 2025
Awesome
The royalty
N/A
29 December 2024
We had a good stay.
The room is so big, clean and beautiful.
The breakfast is so so. The food provided by the French restaurant was average.
29 December 2024
Exceptional
Amazing 🤩
Everything ❤️
29 December 2024
The Burj
The staff make it more than a hotel. They just make every day count. So helpful and professional. The hotel is not like any other. You will always want to come back.
29 December 2024
Excellent view and ambience
Luxury
Price is too high
25 December 2024
It was away more than perfect
Espetacular
Anything
21 December 2024
Very enjoy and loving hotel to stay.
A very luxury hotel I ever had. Very good service and staff very friendly. You pay what you get and please enjoy the full facilities here if you staying here.
Swimming pool, beach , sauna, jacuzzi, indoor pool, steam room all are best experience
20 December 2024
Exceptional
Everything
I liked everything , perfect place , perfect location Absolute decadence Where is want to be
15 December 2024
Absolutely fabulous x
Everything … Stayed here a few times with my husband & children and it’s always a fabulous stay
Nothing … everything was perfect
14 December 2024
Very good
The staff is amazing
It’s aging now. Beautiful but older.
12 December 2024
Breathing!!!
Everything!!
4 December 2024
Memorable Beautiful Burj Stay
We stayed here for 3 days and it was a lovely break. Breakfast was amazing, with the most beautiful views over marina and palm skyline, we were served by Dior (think how you spell), he was fantastic and my husband and him bonded over man united. Staff are all fabulous, the rooms and bathrooms are just delicious. Would highly recommend.
There was loud events on the side of the building which disturbed us BUT they sorted us and moved us within an hour to the other side of the Burj and we had no other issues :)
30 November 2024
Best Hotel in the world
Best service and food
All is good 👍
26 November 2024
Luxury & Amazing Service
Staff were fantastic, the team at the front door always efficient and helpful. The butler service was also extremely helpful particularly Jaycee.
25 November 2024
Exceptional
The service from anybody we came into contact with was fantastic Alisha on reception checked me in he was absolutely outstanding talked me through my full stay, Aneesh was welcoming to us and took care of the bags and made sure we found our way was also excellent in helping me checkout and leave on time with my taxi, the facilities are unbelievable my highlight was breakfast looking out to sea sitting outside was brilliant and Dior in the Bab al yam restaurant was one of the best in the business .
Nothing to report
19 November 2024
lovely. But the rooms are so expensive you would think you might get a little
Room was great. How much more room do you need than 1700sq feet split level. Location was great, over the causeway, good security. Breakfast was fabulous, but that's the only freebie you get, and you've paid for it.
Hot water was too hot. Seriously you could singe your arse on the bide. The happy hour is a joke. 2 Grade B wines from Chile and a very very average G & T. I suppose if you want a proper G & T you go to the top floor and it costs you £50.00
14 November 2024
Very good
Every thing was good except the breakfast I had much better in other hotels. Also they are way too strict with the checking late request policy I asked for just an hour and they refused
10 November 2024
Perfect place, great hotel.
It was the best time in Dubai
Nothing
10 November 2024
It’s beautiful place to stay & very positive environments to be part of it .
A-Z
Leaving the property.
1 November 2024
Worlds best hotel .. royal treatment
Awesome everything
Not enough charging stations for devices
29 October 2024
The hotel is incredible.
Room was Amazing, it was such a good size, the location is great as easy access to the beach and surrounding hotels. Breakfast was lovely with all freshly ordered food with a selection of different food to help your self to. They went the extra mile to welcome my one year old baby. The butler on the watts app is also brilliant. Perfect Stay.
NA
27 October 2024
A paradise place to relax
Bed room was amazing as was whole living space, staff were very friendly and helpful
Too many staff knocking door through my stay to ask if everything was okay
24 October 2024
A truly amazing hotel with excellent customer service
From the minute we arrived everything was perfect
Nothing could have made our stay any better
23 October 2024
A must book hotel at least once in Dubai, very well worth it!
Where to begin!! An amazing hotel with world class facilities, food options, pools, spa/sauna, Michelin restaurants. There is something for everyone here from single travellers to couples to families or friends looking to have fun as a group.
No complaints! If anything we just need to stay much longer next time to experience all the facilities on offer.
10 October 2024
Amazing.
Just the most amazing experience. The service was almost too good! Unbelievable restaurants, staff couldn’t do enough for you. Would like to mention the staff at Al Muntaha in particular were brilliant. Thankyou :)
There was nothing we didn’t like. Exceptional
10 October 2024
Nothing other than pure class
Without exception the best hotel we have stayed in anywhere in the world
If I was been picky. We were at the hotel on arrival around 8am and even though the staff and myself knew the hotel wasn't full they still wanted to charge me half a night fee to check into the room early. I have stayed at the Burj 4 or 5 times now and think that we should have checked in early for free.
8 October 2024
Absolutely fabulous
Excellent from start to finish -- out butler was brilliant and did everything to make our stay superb - the pool area is amazing
There is nothing to dislike
5 October 2024
Met expectations
Very nice breakfast.
None.
4 October 2024
Fabulous
The atmosphere everything was amazing
Booking.com did not display the correct amount and had to pay extra, which was something I was not planning on spending. It was hidden to make it look cheap to book but ended up paying for it. I was made a fool when I talked to the staff and took the fun out of the experience
1 October 2024
The best holiday ever
Perfect
Nothing!
29 September 2024
Amazing hotel with exceptional service
Spacious room, great amenities. Stunning infinity pool. Comfortable bed and very friendly attentive staff.
Limitations on guests visiting.
27 September 2024
Perfect
Brilliant setting and food service. I’ve never had Karak chai served at breakfast
27 September 2024
Overall, it was a lovely suite and a beautiful hotel.
The living room area was way too cold even after having the air con turned down. I found the large mirror over the bed confronting & I did not like it, a beautiful painting would have been more acceptable. The location of the hairdryer was inconvenient and should be able to use it in the bathroom as well. The water in the shower was not hot enough but was hot when using the vanity.. I didn’t enjoy a “ warm” shower. We also had to move chairs around in the living room to be able to enjoy the views outside. It was also difficult to watch TV unless you re arranged the chairs.
26 September 2024
Excellent stay will be back for sure again
Second time staying there really nothing like it out there!
25 September 2024
The most amazing hotel
The most amazing hotel we have ever stayed in. Staff are excellent. Decor is beautiful.
23 September 2024
It’s an amazing experience!
Friendly and professional staff. Great food and services . Beautiful design
Expensive
23 September 2024
Exceptional
the booking.com lies that the council tax is paid. HE IS NOT PAID. I paid him a second time at the hotel..
18 September 2024
Always nice experience
As usual was very good . Although the bathroom carpets starts to look wrinkled and old . Time to change for thicker one that not move
Check out time and how many calls and pressure. Especially first night we check in at 2.30am which means 3/4 of normal rate gone. They could have been flexible instead keep calling every minutes .
15 September 2024
Nice stay
Reasturant ordering
5 September 2024
Very good
3 September 2024
Overall, my stay at the Burj Al Arab was an unforgettable experience that exceeded all expectations. I left with memorie
I recently had the pleasure of staying at the Burj Al Arab for 9 nights, and I can confidently say it was one of the most incredible experiences I have ever had. From the moment I arrived, I was greeted with unparalleled hospitality that set the tone for the entire stay. The hotel's architecture is breathtaking—its sail-shaped structure is a true masterpiece and immediately gives you a sense of being in a unique place. The staff at the Burj Al Arab deserve special praise especially Manilla and our personal concierge. They were extremely responsive and attentive, always ready to go above and beyond to ensure my comfort. Whether it was arranging special dining experiences, providing personalized service, or catering to my specific needs, they were always "à l’écoute de toutes mes demandes." I was particularly impressed when they managed to locate my lost glasses at Atlantis the Royal and bring them back to me in less than an hour . This level of attention to detail and genuine care for guests made me feel valued throughout my stay. A huge thanks for the Hermès gift as well !
30 August 2024
Exceptional Anniversary Stay - A Royal Experience at Burj Al Arab!
Exceptional Anniversary Stay - A Royal Experience at Burj Al Arab! We recently celebrated our 10th wedding anniversary at the Burj Al Arab Hotel, and it was an unforgettable experience. From the moment we arrived, we were treated like royalty. The staff were incredibly attentive and ensured that every detail was perfect. The surprises they had in store for us truly made our stay magical, leaving both us and our kids in awe. The hotel is exceptionally family-friendly, with thoughtful touches and activities tailored for the kids. They were entertained and pampered just as much as we were, making this a perfect getaway for our family. The service was impeccable, and the entire staff team went above and beyond to make our special occasion truly extraordinary. Every interaction was warm, professional, and filled with genuine hospitality. The luxury and attention to detail at Burj Al Arab are unparalleled, and they succeeded in making us feel like we were part of something truly special. We cannot recommend Burj Al Arab highly enough for those looking to celebrate a special occasion in a setting that exudes elegance, comfort, and outstanding service. We are already looking forward to our next stay!
There is no question of what I didn't like it....
29 August 2024
I see why it’s a seven star hotel!! There was a service desk on every floor making easier to get service with a blink of
Oh my world!!! Everything was exceptional!! From the decor, to the service to the amenities!! It was excellent
Nothing
29 August 2024
The hotel is a comprehensive bespoke place
The hotel is a comprehensive bespoke place
Absolutely none
28 August 2024
Very good
Hotel is clean and staff friendly
Weekday breakfast was less than expected. My card was charged twice incorrectly and when I noticed I was told I have to wait for days for it to be corrected
24 August 2024
I was that much excited and felt incredible.
Everything is amazing.
Top quality every and all thing I liked and appreciated.
24 August 2024
Great hotel experience! (avoid skyview bar)
Great room - super quiet, wonderful quality of linen, pillows and duvet, beautiful pool, lovely cold plunge pool!, great amenities, wonderful breakfast, butler service, nice staff
Food and drinks at Skyview bar. Mocktails we had there were very average, you can find better in 90% of places in Dubai. The wagyu beef carpaccio for about $100 plate was definitely not wagyu. This bar is ONLY about the view
20 August 2024
Exceptional
Everything was perfect.
Breakfast room is a bit small and sometimes you need to wait to be seated. However, the service during the breakfast was very nice.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (free)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
- - Lockers
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Private beach area
- - Water sport facilities on site (additional charge)
- - Kids' club
- - Beachfront
- - Evening entertainment
- - Water park
- - Beauty Services
- - Facial treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Beach
- - Temporary art galleries
- - Live music/performance
Outdoors
- - Garden
- - Terrace
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (all year)
- - Outdoor furniture
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Board games/puzzles
- - Indoor play area
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
Pool and wellness
- - Pool with view
- - Sun loungers or beach chairs
- - Sun umbrellas
- - Kids' pool
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
23 January 2025
Great hotel and service