Burj Al Arab Jumeirah Resort, Dubai

iconic building, the beach is great

Rest room and other items is old in the room.

Impeccable attention to detail. Customer service at its best. Very helpful and friendly staff without expecting anything in return. The Hermes’ toiletries are a special treat. Our suit was huge for 2 people.

The price tag , it’s not for the average wage earner .. but I guess this is why they make the experience so special.

- Fantastic design and luxury! - Complimentary cologne, perfume, and lotions you can take home. - luxurious bathrobes. - mirror on the ceiling above bed.

Service, treats, cleaning and love the show to their guests

There service 10/10

The staff and service was over the top

Location

Butler good services and staff are very polite, and also hotel mention every details.

The suite was incredible , food was great , staff cannot fault … amazing stay

With it being such an iconic hotel some clientele can come across as a little brash .. manners cost nothing and the staff work so hard . But other than that I loved everything about the hotel was a real treat and wished I could have stayed longer than our 3 nights .

Absolutely amazing. Although this stay exceeded our budget, we decided to give it a try for one night to see if it was worth the price. We have been in other hotels for a day in similar price range, but Burj Al Arab is the only hotel I felt like I was not overpaying. It is worth every penny and experience, service and memories you receive is unmatched! I swear, this is the best $1500 I have ever spent in my life and this is the only hotel I really want to return in this price range. Thank you a memory of a lifetime!

I loved everything, but there was one time I wished the room had balcony. Also, I noticed there's media control and speaker system throughout the suite and I couldn't make it work but was too busy admiring everything else in the suite and hotel to ask the staff how that system works.

Our stay was absolutely amazing!!! Service was top notch. Room was huge. Pool was gorgeous.

We liked everything!

Everything. This was an amazing hotel that lived up to it’s “seven stars.” The staff, the food and the facilities were fantastic.

Nothing

I don't think this hotel needs my full 5 stars review... 😅But anyway, it's THE BEST hotel I've ever stayed, period.

N/a

Rouda, the staff on our floor was really helpful and a sweetheart. The hotel was overall quiet and had a calming ambience.

Every time I needed a buggy, I'd wait at least 20-30 minutes. Today, after checking out, my sister and I gave our car tickets together. I waited for my car for 45 minutes at least. My sister, who got her car earlier for some reason, reached Sharjah while I was still waiting at the hotel lobby for my car.

The beauty !

Everything is perfect ❤️

Great hotel and service

The best service and cleanest hotel I have ever visited

I loved everything

The royalty

N/A

The room is so big, clean and beautiful.

The breakfast is so so. The food provided by the French restaurant was average.

Amazing 🤩

Everything ❤️

The staff make it more than a hotel. They just make every day count. So helpful and professional. The hotel is not like any other. You will always want to come back.

Luxury

Price is too high

Espetacular

Anything

A very luxury hotel I ever had. Very good service and staff very friendly. You pay what you get and please enjoy the full facilities here if you staying here.

Swimming pool, beach , sauna, jacuzzi, indoor pool, steam room all are best experience

Everything

I liked everything , perfect place , perfect location Absolute decadence Where is want to be

Everything … Stayed here a few times with my husband & children and it’s always a fabulous stay

Nothing … everything was perfect

The staff is amazing

It’s aging now. Beautiful but older.

Everything!!

We stayed here for 3 days and it was a lovely break. Breakfast was amazing, with the most beautiful views over marina and palm skyline, we were served by Dior (think how you spell), he was fantastic and my husband and him bonded over man united. Staff are all fabulous, the rooms and bathrooms are just delicious. Would highly recommend.

There was loud events on the side of the building which disturbed us BUT they sorted us and moved us within an hour to the other side of the Burj and we had no other issues :)

Best service and food

All is good 👍

Staff were fantastic, the team at the front door always efficient and helpful. The butler service was also extremely helpful particularly Jaycee.

The service from anybody we came into contact with was fantastic Alisha on reception checked me in he was absolutely outstanding talked me through my full stay, Aneesh was welcoming to us and took care of the bags and made sure we found our way was also excellent in helping me checkout and leave on time with my taxi, the facilities are unbelievable my highlight was breakfast looking out to sea sitting outside was brilliant and Dior in the Bab al yam restaurant was one of the best in the business .

Nothing to report

Room was great. How much more room do you need than 1700sq feet split level. Location was great, over the causeway, good security. Breakfast was fabulous, but that's the only freebie you get, and you've paid for it.

Hot water was too hot. Seriously you could singe your arse on the bide. The happy hour is a joke. 2 Grade B wines from Chile and a very very average G & T. I suppose if you want a proper G & T you go to the top floor and it costs you £50.00

Every thing was good except the breakfast I had much better in other hotels. Also they are way too strict with the checking late request policy I asked for just an hour and they refused

It was the best time in Dubai

Nothing

A-Z

Leaving the property.

Awesome everything

Not enough charging stations for devices

Room was Amazing, it was such a good size, the location is great as easy access to the beach and surrounding hotels. Breakfast was lovely with all freshly ordered food with a selection of different food to help your self to. They went the extra mile to welcome my one year old baby. The butler on the watts app is also brilliant. Perfect Stay.

NA

Bed room was amazing as was whole living space, staff were very friendly and helpful

Too many staff knocking door through my stay to ask if everything was okay

From the minute we arrived everything was perfect

Nothing could have made our stay any better

Where to begin!! An amazing hotel with world class facilities, food options, pools, spa/sauna, Michelin restaurants. There is something for everyone here from single travellers to couples to families or friends looking to have fun as a group.

No complaints! If anything we just need to stay much longer next time to experience all the facilities on offer.

Just the most amazing experience. The service was almost too good! Unbelievable restaurants, staff couldn’t do enough for you. Would like to mention the staff at Al Muntaha in particular were brilliant. Thankyou :)

There was nothing we didn’t like. Exceptional

Without exception the best hotel we have stayed in anywhere in the world

If I was been picky. We were at the hotel on arrival around 8am and even though the staff and myself knew the hotel wasn't full they still wanted to charge me half a night fee to check into the room early. I have stayed at the Burj 4 or 5 times now and think that we should have checked in early for free.

Excellent from start to finish -- out butler was brilliant and did everything to make our stay superb - the pool area is amazing

There is nothing to dislike

Very nice breakfast.

None.

The atmosphere everything was amazing

Booking.com did not display the correct amount and had to pay extra, which was something I was not planning on spending. It was hidden to make it look cheap to book but ended up paying for it. I was made a fool when I talked to the staff and took the fun out of the experience

Perfect

Nothing!

Spacious room, great amenities. Stunning infinity pool. Comfortable bed and very friendly attentive staff.

Limitations on guests visiting.

Brilliant setting and food service. I’ve never had Karak chai served at breakfast

The living room area was way too cold even after having the air con turned down. I found the large mirror over the bed confronting & I did not like it, a beautiful painting would have been more acceptable. The location of the hairdryer was inconvenient and should be able to use it in the bathroom as well. The water in the shower was not hot enough but was hot when using the vanity.. I didn’t enjoy a “ warm” shower. We also had to move chairs around in the living room to be able to enjoy the views outside. It was also difficult to watch TV unless you re arranged the chairs.