Hotel David Whitney, Autograph Collection

Beautiful property with wonderful lobby

Absolutely atrocious service for a facility of this caliber and cost. Our room was not available until after 7p on the day of check in. The front desk staff member - Desmon - was rude and condescending to my friend and I. He refused to accommodate us in any way for the inconvenience - no late check out, free drink, breakfast voucher. I had to speak to a manager to get anywhere. We were comped drinks and breakfast although other promises like Bonvoy points and drinks in the room never came to pass. We were ignored by the front desk staff and the manager for the rest of our stay to the point that it was uncomfortable to be in the lobby.

For the price of the hotel, the rooms were a lot more upscale and fancy. The cleanliness was impeccable, and the bed was amazingly comfy.

For the price, it would have made it more worth it to include breakfast, especially since there wasn't any pool etc. in an already expensive hotel, we weren't interested in spending more at the restaurant, although it did look like it had a nice menu. The only comment on the room was that for a two person booking, they only provided one robe. We thought that may have been a mistake. We had an unfortunate bad experience with valet parking. It's hard to know who is at fault, but we paid for the $48/day valet service overnight parking, and our car came back scratched up. An investigation is on going with our insurances now because it will cost us a lot to get the scratches fixed. The hotel was apologetic and got their valet manager right away. We are still waiting on a copy of their incident report and surveillance report 5 days later which I am not very impressed with, so I will be calling. I understand that it's hard to know if it was a valet driver or someone from the city that caused the damage of course, but I would like it figured out and it's just one of those unfortunate things you wish would never happen! Other than that, the stay was good!

It was in fact a beautiful property.

We checked into our room that totaled over $700 for ONE night and our sliding bathroom door was broken. They came up and looked at it and we didn’t find out until check out that they had to order a part for the sliding door. We had a group of people that couldn’t shut the BATHROOM DOOR to use the restroom or to shower and I was charged the full price nor was I given any sort of comp for the major inconvenience. I felt like that was something that could not be overlooked and needed a review.

Great hotel, great proximity to ford field

Everything was excellent

It’s beautiful. Desmon at the front desk is very helpful and kind. Our room was perfect. The bed was so comfortable, I slept later than usual.

Beautiful historical building and the closeness to the ballpark, the border, and freeways.

There were not many choices of restaurants and bars around the hotel.

Rooms and location

The restaurant

Very clean

The architecture and design was beautiful as well as the location.

The valet blew my tire and refused to take responsibility or compensate in any way

The building is amazing and so is the staff. Perfect location. We went to a concert at the Filmore and the hotel is within walking distance.

Great location and friendly staff

parking was limited to valet only

Staying at the hotel is not just functional or practical - it becomes part of the experience of being on holiday in Detroit. It is the kind of builing you'd want to visit or wander around in when exploring the city, so being able to stay there overnight as part of a city trip is just fantastic. And as a hotel it is top notch. The corner room I had was massive, with high ceilings, and very luxurious. Given that still larger rooms are available., I suspect it would be a great hotel for a family stay. The room was also very quiet - you see the city but do not hear it at all. Check in and check out were a breeze. It is centrally located and close to public transport, so perfect as a base to explore the city.

Nothing. Breakfast is in the on-premises restaurant and per order, rather than included in the room price.

Clean but I didn’t get to stay there I lost my wallet. I asked if I could still check in but I lost my wallet…even though the room was prepaid

Superb experience. Staff was out of this world with accommodations. Very clean, and well kept.

Location Amenities

All good!!!

It’s very beautiful and the room that we had was beautifully restored. It was close to everything in downtown Detroit.

Nothing, it was perfect.

Beautiful rooms

Location was perfect, Area is great. Styling was great. Everything worked how it should

We had a courtyard view which wasn't great but did give us sunlight on the inside room.

It’s unique

No Restaurant, bar under repair ,

The location is really nice. The room is spacious and clean.

The staffs are really nice and friendly except for one guy (I don't remember the name now but he's generally wearing suit and a glass). The guy is so unfriendly and not helpful at all. The bed and the pillow are quite uncomfortable. The hotel doesnt even have umbrellas for guests. When you pay that much money for one night, you would expect these small things are there for you.

Great location, typical clean Aloft rooms, friendly and helpful staff!

Bar/restaurant not open, fire alarm going off at night.

Employees were extremely welcoming and helpful. Great location. Clean and spacious room.

Lots of construction/remodeling happening, so no proper restaurant/bar at this time.

Breakfast was basic and not to my line and type I like to sit down and have a range to select line buffet

The light switch in the coffee/wash room was. Or seperate to the bed area so you had to turn on all lights when using shower which isn’t practical when somone is sleeping

We were not told it was under construction. The pictures online showed a total different hotel. It showed an outdoor space with a fire pit. Plus we paid close to $800 because Beyoncé was in town

Very handy for sports stadium, lovely room, great bar staff

Room wasn't serviced on night 1.

The location is superb. Staff great!

I prefer room service and hotel dining options.

Staff was super helpful. Location in downtown detroit was great.

Value for money.

Very beautiful hotel the rooms are amazing colors and views the location also amazing this city has many things to do ,motor city cause the prands of cars are there Ford Cadillac😎 river edge

Very spacious and comfortable room

Overpriced for the area.

Great location, friendly valet staff, and a clean room.

For the price, there were a few things that were really disappointing. To start, I requested a rollaway bed when I made the reservation, and then confirmed we would get one during check-in. We were planning on having this so someone didn’t have to sleep on the floor. We put our stuff in our room and then headed out to the concert we were in town for. When we returned that night they had not brought us a rollaway and then told us that they were all out of them and there was nothing they could do. For $800 a night I really expected better. Additionally the shower head was broken and wouldn’t stay up, so I had to hold it the whole time. There were also only 2 towels when we made the reservation for 4 people, and what’s even more frustrating is that the phone in our room wasn’t working and you can’t get the front desk via cell phone (it’s all an automated system) so I had to go downstairs to get more. Again, nothing horrible but for the price I paid I expected more.

fantastic location, staff was super amazing considering it was a very very busy weekend in Detroit

Beautiful building with a great location. Easy access to downtown and interstate.

Great location, friendly staff, valet and parking. Room was clean and comfy.

The bar closed at 7pm and that was one of the reasons i chose this hotel over others was before of the bar 😔

Went to a concert and it was close and convenient.

Parking was expensive but we found a metered parking spot so we saved some money.

Quietness and the bed was very comfortable

I didn’t get to stay longer

location and valet

we came to town for a comedy show. we only needed to room to get ready for the show and to sleep….tho the hotel was gorgeous, the lighting was terrible in the room. it was difficult for us to get ready actually, kinda frustrating. the room temperature was inconsistent as well. this made sleeping difficult. the lighting was truly an issue in preparing for our event

We loved the overall appearance and the location was perfect for seeing the concert at the Fillmore. We will book here again. The staff was very warm and welcoming.

location was great for walking to different restaurants and concerts.

it was hard to find due to the minimal signage

Beds are very comfortable. The view of the city that we had was amazing. Very quite rooms, never heard any of the other guest. The lobby is one of the best in Detroit.

All Detroit hotels are overpriced and I will say this about any of them I stay in.

Breakfast was ok, was surprised by how the breakfast package worked and how it was more of a snack than a meal.

Every day we were there I wanted to purchase a soda in the evening from the shop, but unfortunately the same out of date Sodas were still available daily. Although I brought it to the staffs attention on 3 seperate occasions.

The location was perfect to walk around downtown and get to the Little Caesar's Arena. The hotel lobby is really impressive! Very Art Deco. The staff were really helpful.

There was no hot water in the sink of the bathroom but the shower had hot water. Our reservation was for 3 people but the breakfast only accommodated 2 people.

locational way perfect for concert at Fox Theater

our room had a toilet that kept running all night, also with the windows the room got a little cool and would have been great to have a comforter or additional blanket available for the bed

Cool architecture and location.

We could not sleep on the first night due to very loud noise from the lobby that "echoed" within our room into the late night. We placed sofa cushions against the door and pillows over our ears... but could not dampen the sound. I believe that one needs a room above the the fourth floor to avoid the lobby's echo-chamber noise.

Being so close to the stadium

A better breakfast selection

Convenient location and amazing city views.

the barn-door bathroom. Doors don’t close all the way so minimal privacy

I loved the look of the inside, it was very comfortable, the wifi was great. The workers were good to get along with and the coffee was amazing!

The TV keep cutting in and out, and it was really cold, that's really all.

Location

Expensive

All the persons at the Reception were very courteous. On our Check In there was some problem from our end, bur Joenee solved it and was very helpful in solving our Problem.

Rooms are cleaned every alternate day as per Hotel policy. It should be changed to every day. Breakfast options are limited for someone with a long stay.

Very clean hotel, the ladies at the reception were amazing

Nothing

Location was fantastic. Room was nice and contemporary. Great historic building.

No room service option was a little disappointing.