Atheneum Suite Hotel, Detroit

Very friendly and helpful staff. Very close to get to Ford Field and there is a shuttle available within 5 miles radius. Beautiful rooms with plenty of space We were a group of 4 and appreciated the separate sitting area! Would definitely stay again.

Very clean

Some of the staff were a bit rude

Soo beautiful and close to the Ford Field venue!! Our suite was great…my husband said “this is an apartment!” The staff were exceptional, kind and hospitable!! I would stay here again ❤️

The tub in the bathroom was a little difficult to get in and out of. No hand rails. If knee mobility is an issue, ask for a handi-capable option

I like the property it was pretty

I didn’t like that there was no microwave in the suite

Good food at the restaurant. Large rooms. Close location to Greektown and the casino

Perfect location

Updates to rooms needed. A suite should at least have a microwave. There are no water fountains or vending machines, so the only option for water is $5 bottled water. There was a pin or something in the sofa cushion that pierced my skin.

The hotel was aesthetically beautiful and the room was very nice. I liked that the staff was very professional and friendly. Darnell and Corey were very helpful and personable. I could that they enjoy what they do and it was evident in their service which made our stay more enjoyable.

N/A

Location, we liked the shuttle as well.

Those kinda weird shower/tub combos. They seem like an accident waiting to happen. Very awkward and not user friendly.

The location, the staff and hotel itself.

Jacuzzi

Wish room service was 24 hours

It was big and beautiful

Very friendly and clean

Nothin

That it’s in the center of everything and everything/everywhere is only about 5 mins tops to walk to.

The air quality was pretty bad in the rooms, I almost choked on nothing in the middle of the night in my sleep. Terrible.

Wonderful place to stay Staff was awesome and took great care of us

Clean great location

You have to pay for parking.

Room was spacious and location was great.

Bed was a little hard for my taste. Hardest I've ever had at a hotel. It was clean though.

Room was beautiful and the staff was amazing 👏

Everything

Nothing

Large unique rooms

The room was nice and clean. The bathtub was AMAZING!!! Valet was very friendly. Overall it was a very nice stay.

The bed is very very uncomfortable. My husband prefers a firm mattress and it was even difficult to sleep for him. The pillows are also very firm. That is our only complaint though, and it might just be personal preference.

The staff was amazing, comfortable, and affordable prices.

Room was spacious and clean! Probably needs a decor update at some point but nothing serious. Staff was LOVELY from the late night check in to the mid day parking valets to the bartender on a busy Friday night.

I wish I'd had a few less expensive options but only suites were available.

Great location and the free shuttle service is very handy

Rooms are spacious and clean valet/shuttle staff are friendly.

Bar staff and inside staff not so friendly.

I love the hospitality and the Corey the bellman. He is very attentive. I love the whole hotel, it’s spacious. I would love to see the penthouse one visit.

This hotel was absolutely magnificent! I was so surprised at the size of my room! Apartments in New York would be quite envious. Absolutely beautiful decor.

The ONLY thing that is dicey is the actual location because of the tremendous amount of construction being done in Downtown Detroit. A lot of streets are blocked off so the GPS got turned around. But it is a hidden gem when you find it!

It felt different than other hotels I’ve been to.

I can’t think of much.

Huge rooms. True suites with separate living room and sunken bedroom. Big bathroom with a huge soaking tub. Cool, funky decor. Slightly dated but still fun.

Great location, comfortable accomodations, quiet

Bar staff in lobby during the hours of 9-10pm on Friday were dismissive of my husbands presence when he went to the lobby bar to order a drink. Initially my husband got us two beers at the lobby bar. After 20 minutes, he went up to get us two more. I was sitting in the lobby chair waiting for him. After 10 minutes, I looked over and he was still standing at the corner of the bar waiting. I got up to go to him and I asked him why it was taking so long to get two beers. He reported that a tall bartender asked him if he needed anything and that he said “ yes, I’d like to order,” then the bartender walked away (there was another bar attendant there but he was counting his till and had his back to us). As I witnessed the scene, the tall bartender proceeded to attend to and have conversations with those seated at the bar and those seated at tables nearby never looking our way ; very poor customer service to not fulfill my husbands order or provide eye contact to us . Frustrated, I waved down this same bartender and vocalized that we needed to pay our bill. I feel that this staff member needs customer service and sensitivity training. I felt he was an ageists because we were not young like him and not sitting at the bar. After 5/6 minute’s, We finally got our bill, never our second beer and finally left the lobby at 945/10. Please provide a solution. This is unacceptable.

Clean and friendly

Room was spacious. Liked shuttle to piston game, very convenient. Very clean.

Could use more towels in the room. The room is for 4 but there are only 2 towels. We were on 9th floor so it's a pain to have to ask for more. Wish there was continental breakfast for price. Very expensive to park cars.

Clean facilities friendly staff great location

I can’t say there was anything I didn’t like

What i liked about my stay was it was a super convenient location to downtown. Super comfy stay😌 no loud noise

What I didnt like about the location is that all the construction was making it impossible for me to kno exactly where I was turning. The mini train on the rails was right by our room. It was noisy at times. Heads up wouldn't been ok but it wasn't to bad. Room doesnt come with a microwave.

We stay here every year when we go to Supercross at Ford Field. Staff are always super nice and accommodating also a short walk to Ford Field.

The only thing that could improve are, the beds are kind of uncomfortable

everything! this place is amazing

that i couldn't stay longer

Everything

Parking

Location and convenience

Location is really convenient and the bed is extremely comfortable. Extremely spacious room size and price is really good.

Its a bit dated.

The hotel staff was great and very helpful.

The valet took from my car and rummaged through it.

Staff was super friendly made me and my family feel like were at home forsure hotels rooms where amazing i got to room the king and queen both where amazing my kids loved them.. you'll definitely be my #1 place to stay when I come to town!!!

The elevators!!! Super slow only 2 where available..

The property was really nice, Very comfortable beds and close to everything.

No microwave to warm up your food was my only complaint.

The whole hotel felt very fancy, service was phenomenal and the room service was amazing. The staff took great care of my luggage and helped my son through the revolving door.

A microwave in my room would have been nice, but not necessary.

Comfort

Refrigerator didn’t work

The distance from what I was doing

Nothing really

It was centrally located to where we needed to be

I never received my deposit back after we left the room clean and organized

The atmosphere was so high end and professional. Everyone was very helpful and kind. The room was gorgeous and very clean. The bed was so comfortable and it was very nice having a tv there and a tv in front of the couch area.

The only thing I can think of is that the toilet paper was super thin and cheap but I loved everything else.

Staff was great

Would have been nice to know you were getting charged for valet

Luxury of the room and hotel location.

Cleanliness.

Location was great, room was huge, everyone was really nice, especially the afternoon valet

Property was on the sky rail witch is nice. Clean and and worth the value!

Staff was a little blunt at the main reception but everyone else was fantastic.