Hotel The Adolphus Autograph Collection, Dallas

The room was beautiful and the location was perfect.

The shower door wouldn’t stay close. Also, it was a 20 minute delay for the water to heat up.

Beautifully decorated and outfitted, a perfect blend of heritage, history, and modern conveniences and amenities.

food & location

the housekeeper banged on our door multiple times super early in morning . they slammed doors all morning both nights we stayed :(

Beautiful and has so much character with super friendly staff, especially Ryan at the front desk!

The French Room being closed on Sunday and Monday 🥹

The bed was a little firm for me and pillows weren’t great. I woke up with a headache/neck ache but other than that I loved the overall hotel experience. The coffee place made me the wrong size coffee and my friend’s coffee was cold and the offered to make us new ones. We told them we were in a hurry to get somewhere and so they made us knew ones when we got back.

I love that it was in the heart of downtown Dallas. Everything was so accessible.

Outdoor and inside design

“I was not satisfied with the service quality and hygiene at the hotel I stayed in.”“I requested towels and slippers for two days, but they didn’t send them.”

The Adolphus is fabulous. This is an annual trip to The State Fair of Texas and the Red River Shootout and look forward to it every year!

$58 overnight valet parking price for hotel guests is unfair. It goes up every year. $40 per night is plenty and would be a fair hotel guest price.

The heritage and history was what attracted us. We did not mind the high cost of staying if it means preserving that. Also the staff were very attentive and courteous as would befit a classy hotel such as this.

We had extremely noisy neighbors, kept awake our entire second night due to the party and loud TV next door. Poor sound insulation is to blame here. It is an older hotel, but it seems that more could have been done to help insulate the rooms.

Very beautiful

I loved everything about it! Great property, great staff, above & beyond excellent service. Attentive to every need.

Nothing I disliked

I enjoyed the room and cleanliness. I enjoyed the stay but could have been better. I enjoyed how large the hotel was with different rooms and event rooms.

I didn't like how the valet treated me or my wife. My car was pulled up but not in front and staff hurriedly gave me my keys without another word from them. Other guest doors were open for them but I felt like they wanted to get rid of us quickly. I didn't enjoy the breakfast because my steak said "breakfast potatoes" but we were given dam French fries. YeS French fries... The Rodeo bar lied to us and told us we had to pay our tab and the hotel would take it off our bill, THAT WAS A BOLD LIE! HONESTLY- I felt like this was not a hotel for African American people... 😕 sad but true. My money spends just as well but they made it feel like we didn't belong there. Would not recommend anyone nor my travelers from my agency.

Friendly staff

Charged for items that were from a different room but I called and was removed

The Adolphus is beautiful. Our room was spacious and clean. We enjoyed our nights stay and also enjoyed a lovely tea in the French Room. The staff were very helpful and friendly.

Loved the room and front desk

I didn't like that Valet lost our car. My husband had to find it. When he did, he came and got me. Then we all went inside the parking garage. I slipped in the parking garage and broke my knee cap. I have to wear a brace for 8 weeks.

Excellent Service and Breakfast Jonathan - Bell boy was very helpful.

Nothing

This hotel is absolutely gorgeous! Definitely something I wouldn’t expect to see in the middle of Dallas. The feel of the hotel makes you feel far away from home and enjoying a nice relaxing trip.

The location was good and lunch at the pool was fabulous!

Valet for car pick up was very congested, had to walk out in the rain, down the street to get our car.

They gave away our booking after reassure of us that a midnight check in following a concert in Dallas was absolutely fine. Even told us to “enjoy the concert and we will see you when you get here”. Arrived and was informed no rooms were available. Even worse, there was another couple that they did the same thing to. A young bride and groom arriving from their wedding and excited to spend their honeymoon night at The Adolphus that they had booked back in January!! As a wedding venue owner, this one really hit me HARD! Horrible customer service, horrible business ethics and horrible experience!!

See above

Great location! The staff was amazing!! Beautigul building..Girls trip here was a blast. Right across the street from ATT tower (tons of restaurant options) & close to AAC. Will definitely stay again!!

Gorgeous property with history

Nothing.

Ate breakfast at a different restaurant downtown

The whole hotel is amazing! Historic, "haunted", beautiful, perfect!

Pillows weren't good. There were so many homless people out the area. It's a great, clean, historic area but the homeless/druggies were all around.

Incredibly beautiful and clean.

Nothing! It was perfect.

Beautiful hotel!

I was Staying overnight dealing with a two day delay to get home back to Atlanta. I checked in around 2 AM and checked out around 8 AM Unfortunately, the guest above me was making a tremendous amount of noise all night long as well as I was woken up by housekeeping very early in the morning, thinking the room was unoccupied.