Elysium Hotel Paphos, Cyprus

We like everything, extended checkout, complementary cakes for the birthday that we celebrate.

Excellent Friendly staff

Room far from elevator

Staff were exceptional very friendly and never intrusive

Nothing comes to mind

Overall, the hotel is nice and well located. The rooms are exceptionally clean, very cozy, and comfortable to stay in - cleanliness is definitely one of the strongest points. The general service is good, and room service was excellent: very tasty food, reasonable prices, and high-quality service. The massage (including pregnancy massage) was excellent

For a 5-star hotel, several aspects were disappointing. Communication before arrival was poor. I emailed the hotel days in advance and never received a reply, and the reservations phone was never answered. On Booking, messages showed an automatic reply saying the person was on vacation, which made it unclear whether the message was delivered. Eventually, all questions were handled by reception. Misleading information about half board. When booking, dinner was described as a buffet (with shorter winter hours). In reality, it was a limited set menu, which was not communicated in advance. At the restaurant entrance, we were first told the price was €45 per person, despite having half board, and were only allowed in after our booking was checked. The explanation given was low winter occupancy and food waste, but this should be clearly communicated before booking. At minimum, basic drinks should be included. In hindsight, it would have been much better to book a room with breakfast only (around €100 cheaper) and simply order room service if needed. The set menu was very limited and largely duplicated the room service menu. Drinks were not included, even water. Considering the price, the value for money was poor. In hindsight, booking breakfast only and using room service would have been a much better option.

Every single thing

Nothing

Clean and spacious hotel, all the staff we met were courteous, very luxurious room, wonderful breakfast, varied, fresh and delicious ingredients. We had dinner at the Italian and Asian restaurants, both of which were wonderful - it was delicious and of a very high standard.

The hotel is a little far from everything, but it didn't bother us.

Amazing breakfast. The service as always is fabulous.

Nothing,

The staff were so welcoming and kind. Treated me to 2 birthday cakes

Nothing. I loved everything

Really gorgeous hotel. We had a room with a porch facing the pool and the sea. T was a fabulous view.

Grand in style but friendly. Superbly maintained indoors and attractive outdoor areas. Breakfast and bar food were both very good quality and involved a wide range of choice. Room was delightful, well-equipped and very clean. Large comfortable bed. Special mention must go to the charming and extraordinarily helpful Fonser (?) who did the meeting and greeting. Lovely chap!

Nothing. Not often I give 5 stars. This deserved it!

Awesome decoration for the New Year, very friendly staff, good buffet and lovely breakfast.

Birthday cake wasn’t delivered as promised ahead of time.

Large, impressive selection of beautiful food ,

The staff was very friendly and nice.

Very good hotel, great staff, great rooms, good food.

One of the best hotels in Cyprus. I've been before, and I visited it again. Sure it will be next time. All was fabulous.

Nothing

It is like a kindom. Clean beautiful

The spa has kids in it which is not good. The pool is too cold

Everything was excellent

Interior and design of the hotel was really impressive. Bed was big and very comfortable. Room was new and modern. Breakfast was really delicious and sufficient options to choose from. Service staff were very friendly.

Main course in the Cafe and one of the restaurant were very poor. Especially compared to the price, we expected much better meal. It would have been nice to have more festivities or activities during Christmas and New Year other than Gala dinner.

Room,hotel,spa

Nothing

The event was New Years Eve and my birthday New Years Day. The restaurant was superb, the staff and food were exceptional

We found everything to our liking

Luxury, vibrant atmosphere, you want to be there

One hour to take us to the room. Limited disabilities attention: parking, shower, room distance. TV not working. No hot water in the shower at night. I called reception, they said they will call me back, but no response. In the morning water was hot. But attitude at breakfast when we asked for a particular table and not the one the waitress wanted to give us. The waiter grabbed (and the word is important here as it hides negative attitude) my wife's bag from the chair of the next table and moved it to the table we asked without asking permission to do so.

Well maintained property. Location is quite good. Staff is very professional and polite.

An annual visit to celebrate our anniversary. Surprised to find a complimentary bottle of wine in our room as returning guests. Ate in Oshins restaurant which was fabulous- both food and service outstanding. Spa treatment also highly recommended

Nothing

The room was always clean and tidy

The location

Wonderful staff everywhere in the hotel. Lovely food. The intimate alacarte restaurants were exceptional. Our 4th floor seafront room was perfect, great view and comfortable bed.

Gala Dinner and Breakfast selection

Incredible hotel with nice Christmas arrangements, great facilities- indoor pool, jacuzzi, nice wet & dry sauna with lovely mint smell. Fantastic service, great and friendly staff, huge variety of tasty meals.

Everything was perfect! One nice day… I’ll be back, definitely!

The dinner and breakfast were amazing!

Beautiful hotel. Great team.

I liked the maintenance of the hotel, the service of the staff, the cleanliness of the rooms.

I didn't like the view from the balcony, the shower, which was small and had a bathtub and not a shower.

Great hotel, best in Paphos! The facilities, the service, the food, everything!

All perfect

Exceptional hotel, the Italian restaurant was out of this world, never had service like it before, all the staff in the hotel couldn't do enough for us. Will come back for sure

Nothing

Beautiful and spacious layout.

Nothing, it was a wonderful vacation spot.

Best and most beautiful hotel in Paphos. The view, interior, the sea-side walks, the friendly staff.

Was outstanding unique

Excellent

Perfect facilities, perfect organisation, architecture, decor.

Food is ok but not worth the insane price they ask (40eur for buffet dinner)

Honestly everything was perfect. 10/10. Location,food and of course staff. Thank you very much guys! I will come back soon😉

מלון טוב מאוד

Nice location, big rooms, nice service. The breakfast is nice. The SPA is awesome.

The staff were amazing, lovely location, great food, awesome facilities- everything i was looking for.

The decor the style the quality of the furnishings The way the staff treat you like royalty ✨️

The indoor pool was very cold - I expected it to be warmer

very nice garden

spa it's old and small ,poor breakfast for 5 stars hotels

Very nice ! Hotel with a soul))

A little bit old bathroom but still very clean!

Spacious. Extremely clean. Food excellent. Staff very friendly and attentive.

Very friendly stuff Clean and comfortable rooms

Food could be better in my opinion

execillent poolside location, sumptuous breakfast

I suggest that a clear distinction between sea view rooms, and side looking rooms will be obvious in the booking system

Everything.

The very friendly staff. Brilliant pool area and big towels.

Shower over the bath very high to get in and out, prefer walk in shower. Everything else wonderful . Will return.

Very clean. Excellent service. We had an amazing time.

Service was phenomenal. The hotel was beautiful.

We booked a suite with a private pool, but we were not informed that this pool faces away from the sun all day. The pool is not heated which means it is not usable. There were also parties/weddings every night which can get a bit noisy until 11pm.