Megaron Historical Monument Hotel, Crete

Amazing building easy to find small but cool roof top pool with amazing view over the ocean

Car park was a bit of a squeeze but in all honesty the hotel is beautiful and staff super helpful

Location 10mn walk to ferry perfect to catch an early boat, comfortable room, easy walkable access to old city and museum, rooftop view and pool a plus

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Our room had a nice view of port and shoreline. Clean and great shower pressure. It's close to fort, old town, and shopping/restaurants. Big buffet, pool and rooftop bar was very nice. Front desk was extremely helpful.

I think the location despite being extremely close to everything, is not the prettiest. The key cards had to be replaced a lot as they are sensitive to phones.

Ours was a brief 2 night stop in Heraklion to visit the Temple of Knossos and walk along the walls of the old town fortifications. The hotel is an oasis of calm, especially when 3-4 large cruise ships begin disgorging their thousand of passengers each morning. Location is excellent, across the road from the ferry terminal, and within walking distance of the retail and dining heart of the city. Our two Junior suites (for 4) were modest in size and well appointed. The beds were super comfortable. Both suites included a spa bath (not used); also included is a desk and chair, and sofa. The balcony opened to a view of the harbour and the old Venetian Port. The water in the plunge pool on the top floor was cold and a refreshing antidote to the heat of the day. The breakfast spread (buffet doesn’t do the selection any justice) was incredible. The staff are wonderfully engaging. Being able to take a 5 minute walk to the ferry on day 3 was the icing on the cake.

Walking through the restaurant to enter the pool deck is a little odd. Maybe I missed the more direct means of access?

The receptionist and the waitresses of the breakfast Location is ok, about 7 minutes walk from the main area of old town Very clean

The house keeping woke me up at 7 PM to ask if I need anything, which was so weird and unusual There is a window in the bathroom (ground to sealing) that you cant cover completely Overall, its overpriced for what they offer

Clean and great location

room was nice size with view , hospitality very good & as was the break

All the staff were very happy and smiley. They were really helpful and could not have been nicer. The hotel is well situated near the sea. The swimming pool area and bar is lovely with great views.

Planes taking off fly quite close and are a bit noisy.

The room is very spacious. The matress is very comfortable. Even if the hotel is very close to aeroport and to port, the rooms are vers quite. The personnel are very nice and helpful, and all the time smiling. The food in the rooftop restaurant is very tasty as well.

Our room was very nicely decorated and a good size, with comfortable beds, and an expansive view of the harbor and Venetian wall. Breakfast was EXCEPTIONAL with more options than anyone could possibly dream of, and ALL of it was incredibly delicious; lots of interesting local farm-fresh items to try. There is also a very nice rooftop restaurant and bar where you can sit from afternoon into late evening with the same great view. A small but very nice pool and seating area are also on the roof. The fitness room had good quality, modern and adequate equipment. The staff was exceptionally friendly and warm at all times (Effie is THE BEST!!), and also helped us book whatever we needed, from taxi's that came quickly to excursions (e.g., Knossos and fabulous museums) and good advice about what to do and maps for how to get around. The hotel is conveniently located at the main port (we arrived by ferry and walked easily to the hotel) and is a short walk into the heart of the lively city, with many great places to eat and nightlife, TONS of shops, pretty town squares, buildings, fountains, etc. The Venetian wall is right across the street on the harbor too. We had a very pleasant and memorable stay and highly recommend it.

Everything was excellent!

Very nice breakfast with local produce. The smell of carnation and cinnamon was amazing

Excellent hotel

Fantastic

Very nice hotel, close to the city center. Nice staff, very good breakfast. Good room, good pool.

Excellent location, very friendly staff and a lovely room.

Great staff Very helpful Beautiful breakfast buffet Restaurant was very good

Pool a bit small

Great location, friendly reception team and roof bar staff. Very good service around the pool anf cool towels when it was hot. Rooms very comfortable and beds huge. Gym opened up early for me which was great as an early riser I could work out when I wanted. Rooftop pool and terrace lovely to relax after a day sightseeing.

Amazing breakfast great location

The location is one of the best in my opinion, the staff and breakfast are wonderful. The roof terrace is also lovely with great views of the Harbor, Venetian Fortress and has a lovely restaurant /bar service. Easy walking distance to city centre.

I think the rooms are a little dated and the bathrooms could definitely use an update. The deep narrow tubs are awkward to get into. The parking although nice is sometimes full with limited other options.

Great 5 star hotel in Heraklion. Perfect location and super helpful staff.

The staff were extremely nice and helpful. They were so kind that I felt overwhelmed! They made sure that every need we had was promptly addressed in the best shape possible :) The pool (rooftop) has an amazing view. You can always find many free sun beds with umbrellas to relax.

I honestly liked every thing!

The staff was very accommodating, facilities and breakfast were great.

Excellent staff, impressive breakfast buffet, clean and well maintained.

Nothing

Location, roof top bar/pool, views of the harbour and Staff are really great.

Very small issue but no black tea…

Clean. The staff were friendly.

Everything. This was my second time at GDM Megaron. The location is great, the pool and restaurant are lovely with a great view of the harbor. The breakfast was OUTSTANDING! The selection of savory dishes along with exquisite desserts will always remain in my memory. Superb!!!

There was nothing I disliked.

Fantastic

Very comfortable bed

The rooms were a little drab, they need some sprucing up.

A high class hotel with amazing rooms and location. The hotel lobby area was amazing along with the Megaron room on the first floor. Outstanding rooms and bathrooms. We were upgraded to a port view and loved it. Nice rooftop restaurant and pool area as well. If needed, they have a nice fitness area. The receptionist at the hotel at check in and check out were ok but I wasn’t really impressed as other hotels. Maybe it is just me but I would not hold It against this property. We also appreciated the daily evening quotes slipped under our door. Also, the location from the ferry port and the bus station is perfect. It’s also a few blocks away from the city center. We would stay here again!

The only thing I can think of was the receptionist. Usually, you’re given some maps or recommendations and such but this wasn’t the case. Honestly though, it wasn’t a major issue.

Location, parking, views, profi staff, bar and restaurant at 5th floor, breakfast, 5star urban hotel in 100 year history building, Suita Junior.

Only 1 week

Friendly stuff, ready to help with anything.

very n e and clean good breakfast Dimitri and Effy in front desk were very friendly and helpful roof top bar was nice the pool is ok. very close to the port 7 min walk to the port if you want to use the ferry.

N/A no iron in the rooms we didn't ask the front though, they might have it upon request.

Very comfortable room, excellent and varied breakfast, close to the center.

Our rooms were overlooking another building

Great central location and comfortable rooms

Comfortable spacious rooms , mine had a view of the port which was really great. The location was ideal for travelling with the car and also walking distance from some of the key places to visit The breakfast was amazingly good. Lots to choose from and very tasty.

Límited car parking space

Hotel rooms were excellent supported with the excellent service from staff.

Excellent location Beautiful views from the property Luxurious, clean, and well-maintained rooms with housekeeping twice a day On-site restaurant serving delicious food at reasonable prices

Too many pigeons around the pool, often drinking from the water, which was unpleasant

Everything's perfect 👌

Massive room very comfortable bed smart tv and a pool

Clean, comfortable bed and close to the harbour

Nothing

Location staff and building &interior

Bathtub..can be modern shower

Rooms were large with balcony and great bedding. location with amazing view to the sea and walking distance from everything!... good parking!... excellent roof top pool and restaurant... it was a good surprise...staff was great too

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Absolutely fabulous, chic and modern hotel in a historic building, a few minutes walk from the port and close to all downtown restaurants. Free parking right next to the hotel was SO helpful! Room was spacious, clean and comfortable. Nice touches like cookies and a little chocolate desert on our arrival. Front desk staff was so kind and helpful. Breakfast was out of this world, best we’ve had in Greece! Rooftop pool and lounge area had amazing sunset views. Can’t wait to return here!

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The staff was amazing and so was the location. The kindness and attention to detail to make you feel welcomed and appreciated was given by every staff member. I would absolutely return to this hotel for another stay.

It would have wonderful to have chairs available to sit on the balcony.

The welcoming, the room, the location the facilities

Price of the rooftop compared to the city

First of all the reception ladies, Effy and Vicky are so so kind, friendly, polite and helpful! They helped us with everything we needed, amazing! The team in the breakfasts is very friendly and always happy to help. Breakfast is just a dream, a huge selection of homemade traditional plates and cakes. You really feel you are eating a food as it was prepared at someone’s home. The rooms itself is very comfortable and bright. Parking in front of the hotel very convenient. Amazing location close to everything but calm at the same time. The clean service is wow everywhere, also taking care of the room twice per day if needed. They also have towels for the pool and beach, so you do not need to think about it. We would be more than happy to come back!

The only thing I can point out for improvement are the gels and shampoos to be non disposable and more environmental friendly.

Very close to the port Beautiful luxury hotel Walkable to all the sites Very friendly and helpful staff

Excellent location , service and amenities

Everything was perfect, this is the best hotel in the city by far 🙌 with an excellent value for money

A small table with a chair on the balcony would have been appreciated to watch the beautiful sunset.

Very clean, great staff and ideal location.

No dislikes.

As usual, the GDM is a stunning hotel. I love the rooftop, the pool, the service, and the workout space.

In comparison to several other places I have stayed in Heraklion, the room is in need of updates. I would expect a five star hotel to be in this process.