Megaron Historical Monument Hotel, Crete

Great location, close to everything. Staff is wonderful and breakfast is 10 Stars out of 5.

The bathroom in my suite was outdated with a bathtub. I would have preferred a rain shower.

Their service is very professional, their manners are excellent, and the cleanliness is good. The address is good; overall, it's a good hotel with good prices.

Lovely staff. Beautiful rooms. Peaceful common areas. Fantastic breakfast.

This hotel is amazing, it’s central, beautiful views, beautiful rooms with everything you need, free parking right at the property, it’s our all time favorite for years. We’ve stay here many times and when my mother fell ill last year this property became our home for a long while. The staff became our family, they went above and beyond to help us with everything we needed. This hotel is what it is because of the staff, they truly care, they truly ARE the heart and soul of this property. We can’t praise the staff enough, we’re truly grateful, thankful and blessed we had Efie, Vicky, Argiri and the rest of this phenomenal team with us at our time of need. This time we went back to see this super team and we had exactly the same phenomenal care from them as before. Thank you for everything you did for us last year and last weekend. We will be back always.

There is absolutely NOTHING we don’t live about this property, we absolutely LOVE it!

Good location and comfortable clean roomd

Nothing to ads

The best breakfast I could have asked for. The homemade specialties of Crete were great.

Amazing Breakfast

Ship with running engines in the port

We stayed at the GDM Megaron for two days, and we also had our wedding reception dinner there at the 5th restaurant. The room and the facilities overall were exceptional. The breakfast was the best I have ever had at a hotel. It had everything you could think of, and everything was delicious.

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The room has the view of the harbor and it was super nice! The breakfast is good.

Everything

Excellent breakfast, friendly staff, nice rooms

It could be a little more convenient in terms of handling luggage.

Vicky at reception was particularly gracious and helpful. She upgraded our room (we did not ask for this) and helped accommodate us when we arrived early (from the 6:30am ferry), well before check in. She also called our rental car agency and had them deliver the car to the hotel, which was extraordinarily helpful. I have never had a better experience with front of house help at any hotel. The rooms were lovely and pristine. The breakfast buffet was also the best I have ever had (and we have stayed at some excellent hotels); the week we were there was between Christmas and New Year's and the food was local, traditional, delicious--and there was a huge amount of choice. The kids ate more at one sitting than anywhere else we stayed.

Breakfast is exceptional, with authentic Cretan cousine and the staff do the best to accommondate the guests. The hotel smells perfectly of cinammon and citrus. The location is extra-ordinare and the welcoming is exceptional.

Some minor things. The room heating is done by air-conditioning, which has its drawbacks. Regarding breakfast, staffing is low in numbers, which results for the people working there to literally overload in order to be able to accommondate the guests. Some odd things also, like that the fridge is housed in a wooden closet at the bottom of the bed, as well as TV size and placement (too small for the room size and it's location).

Great location, great team and great breakfast

A magical hotel! Every detail is taken care of, the food is excellent and varied, the cleanliness, the location is fantastic, the staff are very kind! Everything is made easy for the guest!

Amazing breakfast

Everything about this hotel is great, the place, the staff, the breakfast, cleanliness and the location. The sea view is wonderful too and can’t forget to thank the restaurant staff too for the great service ! I booked this place for the birthday of my mum and the staff were so intentional about giving her special treatment from seeing to our absolute comfort to details like birthday cake even with the late birthday notice, snapping us both to immortalise our trip and showing flexibility. My mum enjoyed the spa and she absolutely loved the massage. A special thanks to all the staff for making my mum’s birthday special!

There’s nothing to say here.

The location, the size and room facilities, the fitness room (small but with everything you need), the staff, the terrace with the swimming pool and the excellent (!!!) breakfast

Perfectly placed to walk into town but away from noise. All of the staff are really fantastic. Very Clean and with a really great breakfast

Beautiful hotel and AMAZING FOOD Perfect central location easy walking distance and also easy drive to airport

Nothing

A wonderful stay-central location with friendly and helpful staff. Breakfast was outstanding-great variety with many local specialties to sample.

Location, beds, staff helpfulness, BreakFast

Nothing

Fantastic breakfast, the best ever. Amazing sea view.

The bathroom is smaller than expected.

The hotel has a (small) and free on-site parking lot, which was extremely convenient after driving across Crete and into the City, which is a chaotic and difficult experience for visitors! The hotel was walkable to the archaeological museum and only a 15-minute drive to Knossos Palace and Heraklion Airport. The hotel staff was fantastic! They held our bags and called taxis for us. We also had a great room service experience.

The fumes from the cruise port were intense when we opened the door to the balcony. Also, the location does not have many restaurants around.

This is a perfect hotel with amazing service, very friendly staff, excellent food, cost, view, everything was superb. Nothing better could be asked.

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Everything was perfect, really ! We received an extremely good welcome and everyone was so helpful. Thank You so so much.

Super friendly kind hearted reception at arrival. Our rooms were spacious, superior furnishings with all the amenities one could ask for in the bathroom and in the kitchen nook. In all our years of travel we have never experienced a combination of warm heartedness coupled with professionalism and genuine friendliness in one. From the reception to the staff at breakfast we were met with happiness. The cleaning staff we’re especially forthcoming and kind. Our views from our room facing the harbour was outer worldly. Panoramic views of the Harbour, the Port, the Ocean and the ancient walls kept us in awe. We watched the sun set and each morning we were filled with excited anticipation of the new ships in the harbour. And this all with never hearing a sound from outside unless we opened the terraces doors and windows. Totally soundproof. We thoroughly enjoyed five star treatment in this hotel.

We loved everything

It was clean, friendly staff, decor was beautiful, 5th floor restaurant server was friendly, held my luggage, close to shopping

When I wanted to take a jacuzzi bath water went everywhere

Our best stay in Crete! From room to comfortable beds, to friendly staff and to even amazing breakfast. Nothing more we could have asked for to end our trip in Crete.

Really everything was great. Nothing to complain about

Staff were super friendly and kind. Location heart of downtown and close to ferry (good for short term stay).

The gym is a joke. Pool was also very small - more like a large bathtub. Restaurant overpriced. Bathroom needs renovation

The property was very clean, well maintained and the view spectacular.

Nothing

Best breakfast I ever had. Many possibilities to try greek dishes

Did not understand the coffeemashine in the room - although good to have one

Great quality Good location Convenient parking Lovely bedrooms Best breakfast!

Nothing

Great location and nice staff

Breakfast not as good as last stay.Chaotic service staff flustered and a little over fussy,

The view on the vénitien port and the ferries. Swimming in the rooftop pool enjoying the view was amazing . The breakfast was a feast.

Impossible to have a decent cappuccino before 11 o’clock, so I had to go out, walk up hill for 10 minutes to find a coffee house. The pavements around the hotel are very bad and going central town was a bit hazardous. Not impressed by the restaurant.

Nice rooms, polite and helpful staff

Welcoming reception team. Fantastic room

Breakfast was disappointing

Beautiful property. Friendly and professional staff. We thoroughly enjoyed our stay. Absolutely fabulous breakfast buffet!

Somewhat limited menu in the restaurant.

Exceptional breakfast

GDM Megaron is a great hotel! It is comfortable, clean and in a great location overlooking the harbor. The staff was helpful and friendly, giving us great suggestions for our stay.

Nothing

Nice hotel. They were happy to put in a rollaway bed for our daughter. We were only there one night as we had an early ferry. Very comfortable room with balcony.

Nothing. All was as expected.

Our receptionist - Effie, was amazing - very friendly, very efficient and with great tips about restaurants in Heraklio. The hotel provides an amazing breakfast. Overall a great place to stay.

It was conveniently located on the harbour with easy access to restaurants, supermarkets, ATMs, and souvenir shops. Staff were efficient and attentive.

Breakfast items were not all hot and it took away some of the pleasure of the local foods that were offered.

Location was very close to sea front, city center and airport. Reception staff was wonderfully welcoming and informative. Bed was literally heaven, so comfortable. Shower had great water pressure. Free parking was a bonus. Also!! The food!! It was spectacular. Both the bar where you could sit on the roof and the breakfast buffet with local delicacies. Stunning.

Because of the convenient location, was quite noisy, especially airplanes overhead. Bathtub was a jacuzzi and was quite a perilous climb to get in to shower. Wouldn't recommend for those without great balance or with mobility issues. Would also have liked information about how to access parking prior to check in, as we had to go back and move car since we didn't know how to get into the lot.

"Effie" at the front desk was very helpful. Her recommendations were spot on and very appreciated. The room size was excellent. The location is perfect for walking to the Heraklion Archaeological Museum and the Central Market. The hotel is walkable from the ferry and bus terminals, and close to the airport. The room and property were very clean and well cared for.

The amazing convenience of this location comes at a price, port and airport noise. However, I would stay at the Megaron again.

Perfect location from ferry

Excellent hotel, excellent staff, excellent food. Reception staff very helpful and informative.

Outlook from room.

Fantastic breakfast and friendly staff. Roof terrace is excellent and the food we had there (large mezze- The Dish) was superb.

Wine list in the roof terrace was surprisingly expensive. This was very disappointing as there are so many good Greek wines available at modest prices. Chairs in the breakfast cafe are very uncomfortable. Some are so low that the table is almost on a level with your chin and in most other cases it is impossible to draw the chair up close to the table - either because the chair is too high for the table or because of the square base on the floor that prevents chair and feet from getting close.

The rooftop swimmingpool

The breakfast room

Great location and well kept property

Heraklion does not clean up antisemitic graffiti all around town