The Thompson Hotel, Chicago

We had a big hiccup with our air bnb and last minute had to change locations for our entire family but upon arrival the staff was incredibly professional and so helpful. They made our last couple days in Chicago a dream. We cannot recommend this hotel enough.

Breakfast at the Nico restaurant was sub-par. Food was not the best quality, staff was helpful and kind but for an $18 eggs dish I expected fresher eggs, potatoes, general quality for the price I was paying.

Love the location and vibe of this hotel. Pleasant, cozy in lovely neighborhood.

Front door welcome and help. Either non-existent or disinterested staff.

Staff were very friendly and helpful, check-in & check-out very fast and easy. Beautiful corner room, with enough space.

N/A

Room was beautiful, comfortable bed, beautiful views! Staff was also very kind, courteous, and efficient.

Nothing!

Perfect location, amazing excellent service. I had an easy and confortable stay . .

Location is fantastic. Easy check in and out. Friendly, helpful staff.

Nothing.

Very clean, spacious room. Check in and out was very fast.

The location was absolutely perfect! Everything about our stay was perfect, especially for the cost of the room. We would definitely revisit and recommend this hotel!

We were not expecting to have to pay for the valet parking which was a little upsetting.

Perfect location, nice vibe to the hotel

Bar and restaurant. Location.

N/A

Location, the hotel and the quality Of the room.

Only two days.

The location was fabulous and the vibe was Modern and room clean. All in all...will stay again.

being on the 20th floor, we waited quite a bit for an elevator to take us down to the lobby.

Location, nice room

Breakfast

Everything! It’s perfect, and location is perfect

Can add a water boiler to the rooms to make tea, otherwise everything is perfect

Very nice and very clean

Great location, clean, functional

Since Hyatt bought this boutique hotel, they now charge $50 for early check-in (what??) and they no longer have coffee in the lobby in the morning. That was disappointing as we have stayed here many times. It doesn’t quite feel like a boutique hotel anymore.

The Thompson was recommended by a friend and we were happy we followed his lead. The location was brilliant, one block off Lake Michigan and Mag Mile. Bus stop nearby, Red line two/three blocks away. The room was generous, the interior modern. Really great bathroom. The staff was very friendly.

Location, location, location AND staff

With the price of one nights stay, beds should be minimally Queen size. Over $500 night for two full-size beds.

Aesthetics were great, the was a gentleman at the front desk when I checked in that had fabulous energy that made me feel welcomed, and he continued to have that same energy throughout my stay.

Good location Clean rooms

Hard to drop off luggage parking??

Love it

Location is amazing

The staff was unfailingly kind and helpful.

We have stayed here a number of times! We love the location and the bar is always lively and fun! We will be back!

Unfortunately this stay we didn’t get the most desirable room. We had a view of the rooftop, air conditioner, etc. Since we only stayed for one night, we didn’t bother to ask to be moved. First world problems is how we felt. It is still one of our favorite places to stay in Chicago.

Location, location, location. It’s perfectly placed in the best area. Good service, great room. Everything was excellent.

Maybe a little pricy, but it was ok.

Nice room with cozy sofa. spacious and clean bathroom