Staypineapple at The Alise Hotel, Chicago

The bedding and the room were amazing. I love the whimsical nature of the hotel. That naked feeling... It's fun :)

Great location, nice decor, comfy beds

Location was amazing! Service as well

Hygiene was good but could be a tiny bit better

Location, solid and beautiful building, water policy.

Street noise. Staff not overly helpful.

Great location and comfortable beds!

A little pricey, but nice so I can deal with it!

The bed was the comfiest bed I've ever slept in!! Also, the location was good to walk around/sight see. The front desk people were super nice as well & the elevators were really cool!

Didn't realize you had to pay for overnight parking either there or somewhere else (75$ vallet or 60$ in self parking) & the shampoo and conditioner was not good. I also wish there would have been a plastic bag in the trash can.

Very friendly staff. Ideal central location. Good facilities.

Nothing

We've stayed here several times. The location is terrific and we love the building. The rooms are quite comfortable and the views of the city are great.

The hotel seems to be struggling a bit. The restaurant was largely empty, even during a holiday weekend. The room was only cleaned once in four nights and the towels were never replaced. The "resort fee" include unlimited (!) water and coffee. Yet we had to ask at the front desk for coffee pods - twice. Please stock your rooms adequately.

Everything was perfect

We loved everything

Old world charm

Nothing

Central located hotel. Well positioned with walking access to park, lake and all interesting parts of the city. It is also stylish as it is a bit old school - which feels very personal. The staff is particularly friendly and helpful.

We booked a red eye flight and got to the hotel before check in and their staff was able to get us a room much earlier. Darnell is amazing staff, very friendly, and gave us we needed for our stay. Also we had a great view from our room which overlooked the chicago theater sign. Thank you very much

The water in the bathroom/shower kind of felt unhealthy. I think it could be from the old pipes in the building that the water tasted like rust or iron substance. I hope they can check these pipes out or even the shower lines.

Friendly staff, great location with easy access to Chicago sites and CTA + Metro. Loved the architectural and design details of the property.

Nothing!!

Loved the pineapple theme, very comfortable bedding and the added touch of the bathrobes. Location was super convenient to the theatre, Millennium Park, and right across the street from Macy's which I think was the original Marshall Fields store.

I spent more at this hotel than I normally would...after fees and taxes I paid over $1000 for two nights. I don't really think any amenities make a hotel worth that much per night...but this was a fairly last minute booking and I couldn't beat the location.

Dining, resting, location all wonderful. Breakfast was a particular treat

Really lovely amenities and excellent staff.

N/A

Perfect location and great bed. The bikes were awesome. Loved the water refill station and the afternoon coffee. Very friendly staff!

Nothing to not like

The best location. Super nice rooms and extremely friendly staff (special thanks to Michelle!!)

Nice and clean rooms with European style duvets

Personal was not so friendly

Great location. Bed was very comfortable.

Room was small but normal size for a city.

The staff were so wonderful.

It was just one night. We would have enjoyed staying longer.

Location was good

Shower was outdated

Very interesting old building. Had been renovated in a way that effectively mixed the old structure and materials with new. The staff was excellent. They helped us so much. Location was fantastic.

Room was very small. Too many pillows and nowhere to put them. No place to put luggage to unpack. Price was high (but so were all prices in Chicago). Didn't like $50 per day charge for WiFi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items. Those should either have been free or charged only if used.

Great location, was easy to find. The beautiful lobby was very welcoming. My rom was huge and so comfortable. I slept wonderfully. Very friendly staff who were willing to help with bags while I explored the city even after I checked out.

My room's view was a brick wall but for a last-minute booking was fine!

The staff are absolutely amazing!

Perfect location in downtown chicago close to the theatre district. Had a free drink at the hotel in the evening. Room was a good size and bed very comfortable. Woke up to the sunrise over green grass on the building next door. Walked to a great cafe a couple blocks away, passing the Picasso sculpture. Staff is great. I’d stay again.

Loved the architecture and deco of the hotel, a real quirky but wonderful building. The rooms were big, yet cosy, with great amenities. The bed was super comfy!

No thing, if really picky, then check-in area felt slightly cramped.

convenient location, nice lobby/bar and room was perfect, also like the decor staff were super friendly

I loved the cute aesthetic of the place! They had really strong drinks at the bar, the staff was friendly, there’s valet for parking, the duvets in our room were EVERYTHING!!! Best bed and sleeping items I’ve ever had in a hotel.

The room was a bit small for a couple, but we made it work.

What a gem! Comfortable, stylish and quirky. Fab location.

I can't think of anything.

Location, quirky theme, free drinks at the restaurant downstairs, historic building, coffee and tea. Staff were nice. Restaurant downstairs is really good, great coffee. Very popular though so best to make a reservation.

No daily housekeeping which was advertised as included on Booking.com. Housekeeping is only every other day so they need to update the description. No sheer curtains in our room, little privacy, gaps in blinds so sun comes in.

Central location. Comfortable bedding kit & robe!

Wish there’s more bicycle to provide.

The best thing about this hotel are the location, so close to the L and the waterfront, and the very friendly staff. The cute pineapple theme and the complimentary drink and water are a plus.

Some of the furnishings have seen better days, which is a bit out of line with the hotel rate. Also, the double beds are smaller than a full bed. It was manageable for two nights because my husband and I are small, but if you're taller you may not be comfortable sharing the double bed.

Everything

Nothing

It is charming and very comfortable.

The location was perfect! It's a block from the blue line, which we took from O'Hare, and mere blocks from Millenium Park, the Art Institute, the Chicago Cultural Center, etc. The historic building was charming and the rooms had huge windows with amazing views. We also enjoyed the thoughtful extras like a welcome drink, coffee and cookies in the afternoon, and we even got a birthday treat! The staff were friendly, helpful, and easy-going.

The furniture in the room was a little tired, but the beds were very comfortable.

The size, the location, the beds, the amenities like bath robe, recyclable water bottle, complimentary drink, the restaurant

Nothing!

Location , room and staff are excellent..

75 dollar fee for car

A real value for the location if you have a dog. No doorman or bell hops, so getting luggage in the door and to your room is a bit hard. It is an important historic building. Renovated, not completely gutted, so doesn't sparkle like a 5 star, but clean and comfortable. Big windows.

Absolutely rot-gut keurig coffee. Undrinkable. And restaurant does not open early. Walked to 24-hour Dunkin Donuts in the dark cold.

Classic bldg., SO WELL appointed, fun vibe

All was great

We had a really welcoming reception from Cassandra Marshay after a very long journey. It is a really nice experience to be greeted by a warm and friendly smile. Thank you Cassandra. From Mr and Mrs Gray from Spain x The water bottle is a fantastic idea and as we stayed twice we got two!

Not convinced about the 2 quilts. We like to snuggle but got too hot 🔥🥵 The second room we had was quite narrow and we both caught our knees on the edge of the bed.

Very friendly staff all throughout. The water bar in the lobby was great. Welcome drinks were really nice.

The hotel was advertised with parking possibilities, which was not the case. There was only a valet service. Hotel restaurant and bar were fully packed and we had to find some other place for dinner.

Location! Staff! Room! Vibe! Sorry, I'll stop with the exclamation marks now. Seriously, this place is a gem. It's really close to two subway/CTA stations, it's in the heart of downtown Chicago, the staff were just lovely, and the whole atmosphere was friendly and relaxed. I loved all the little touches that made the stay a little bit extra; the free reusable water bottle, the water station in the lobby, Dash, the Pineapples Pup, the individual duvets etc. I would recommend Staypineapple to anyone. On a side note, as a solo traveller, I felt very safe in this hotel.

I can't think of anything I didn't like!

We had a room on the third floor and the view wasn’t great, but the room was fine, great shower, a fridge. Breakfast was excellent (paid for separately). The location is incredible, close to everything.

Would’ve liked a top floor room for the view.

Location was great Water in lobby was nice

Room could have been cleaner. There were crumbs on the floor and dust in some areas that was very visible.

Facility, comfort of beds, beautiful hotel. Great perks like free water and coffee.

Nothing.

The staff was very professional and attentive. The front desk clerk ( Cassandra) was outstanding. The location was perfect. We were right in the heart of everything. The whole experience was amazing. This was our first time in Chicago and the city was fabulous. Thank you to the entire staff.

Everything was great.

It was clean

Great location, super cozy and cute! The staff was amazing.

Everything was excellent.

The staff was incredably nice and helpful, the room was very nice it had everything we needed and more. The Bed was the best !! It was so comfortable ,made me wanna cuddle in bed all day. The location was superb, we were in walking distance of almost everything and it was not to busy.

The restaurant was a little expansive but very nice staff and good food. The lighting in the room could have been a little better, we only had the night lights in the main area in our room. The shower was a little powerless took forever to wash my hair.