The Godfrey Hotel, Chicago

Rooftop bar was limited in seating spaces and was crazy expensive

The style of the room, the cleanliness of the hotel and the location

Lack of options for breakfast

It was overall too expensive

Location and rooftop bar. Friendly valet

No breakfast

Beautiful

N/A

Location to Miracle Mile

No interior restaurant

I liked the location and it was clean. They held onto our luggage.

I didn't like hearing all the road noise and the lack of priority to be able to sit by the rooftop bar. The brunch was overpriced even for Chicago with a 21% mandatory service charge and lot of added extra fees in general that I would consider "junk". Wish they had a water fountain.

Very fancy and set the aesthetic.

The elevator was kinda loud, and the lady that checked me in seemed a little done with the day.

Location

Street noise at night was really loud - difficult to sleep.

The location was perfect for what I had to do in Chicago. Also the rooftop lounge was a perfect setting to celebrate after my best friend’s wedding. I didn’t make a reservation in advance and luckily they were able to seat us anyway, even on a holiday weekend.

No pool

The check-in was at 4pm but as the room were ready we were able to enter the room around 9am. This was a great surprise as we just arrived from a 10 hour flight and appreciate the bedroom earlier.

The ice available only on the even floors. I was at the 8 floor and the machine wasn't working there, so I need to go 2 floors looking for ice.

Good location, very nice and good size rooms

The elevator situation is a mess. You have to scan your card to get to the floor you need. It was a group of 15 of us and everyone was put on a different floor after we called asking to be put on the same floor. The entire stay felt like we just kept calling each other to come get us and this was really annoying and inconvenient:

Clean and comfortable. Nice view of the city. Location is excellent.

Towels were really rough.

The shower was very odd and leaked all over the floor. The bed was uncomfortable and noisy

Location and cleaning

Customer Service. Awful.

Microwave in the room would have been nice

NA

Location was good. Room was clean and spacious. Security was good.

Could hear the bar on Saturday night until it closed. The spa is a room. It’s misleading to call it a spa.

All

No restaurant

the bed was comfy and room was large. great blackout curtains

super loud from street and hallway. made sleeping difficult. room needed some updates- paint chipped, just looked worn

Restaurant with the view

We missed the breakfast option

no pool Could have had better communication re parking and unloading ability from parking

Bed was comfortable and hotel is relatively quiet. It was close to everything

Front of house staff - no one smiled or greeted us when we came in. Thursday night front dest was ok, but the rest of the weekend it looked like everyone hated their job and didn't want to be there or talk to anyone. I would work on that. I was struggling with my luggage rack (I'm in a boot due to a broken foot) and not one staff member in the lobby asked if I needed help. The "gatekeepers" for the rooftop bar were great as well as our server Miranda. She was outstanding!

Rooms

Rooftop hours

It was in a great location.

I did not like the $100 hold on my account then at checkout you tell me you going to take amenities out of the money. Very disappointed.

Very nice hotel, huge room, friendly staff.

No restaurant.

Love the rooftop even in the cooler months

We had a king bed room. The view was lovely. And the location was great it just down the block from target. The I/O bar on the 4th floor was trendy and cool.

The only think i didn't really care for was the sent of the soaps. The scent is more on the masculine side but the shampoo is delightful.

Not all staff were friendly

Service to order taxi didn't work ,and I was late for the concert that I came to Chicago for.

Professional staff, clean and awesome view from the room.

Broken ice machine on my room floor.

Location

The urban fee. Feels like a way to have a lower rate to book for a fairer price but then you get hit with and addition 25 per night. Not cool.

room size

little details - paint chipping etc

Beautiful room, comfy beds.

We were unable to change the temperature of the room, the thermostat was locked. We woke up overheated in the middle of the night and it affected my sleep.

Rooftop is very elegant and my room view

No microwave in room

Location was very nice (lots of different things around) and within walking distance, we parked with Valet (in and out services- its just better to upgrade to that). Room was nice along with a beautiful view

Staff didnt explain too much when I was checking in- tried to let front desk know about wanting Valet and they told me to handle that with them. Valet for what I paid for- didn't really explain anything as well. I had to ask the next morning at the front desk how to pay- and they said it was already added to my account (which no one mentioned when I was checking in) When checking in, the front desk person didn't say what floor I was on (just handed me my room key along with the room number). Room was nice but weirdly shaped. Bathroom door almost hits toilet so not a lot of room in the bathroom (for two people).

No microwave in the room.

Staff, Room

Additional comment.. the Dj on the rooftop was horrible. No one was dancing and he literally played techno all night long. We requested a birthday song for the person we were there to celebrate and it was techno as well. No one was dancing and all looked completely bored. Please adjust or rotate your dj or tell him to play to his crowd just a little Without the techno music. I felt like I was at a rave party. 😪

Great location, comfortable, lovely rooms.

That the restaurant wasn’t available during our stay.

location was excellent, the hotel had apt of amenities and the bathroom was spacious, bed was comfy. Room came with a coffee bar and a refrigerator and an amazing view!!! I’ll be rebooking here the next time I’m in Chicago.

Everything was great.

This place has nice decor, and the room was spacious!

I didnt like that $52 dollars for self parking and you could not take your car in and out the lot.

Good location

NA

Quiet, comfortable room and hotel was walking distance from all the locations I needed to go to for work. Cleaners were very friendly and the coffee pop-up in the lobby was a welcome touch.

Maybe a pool? Nothing major needed, I was traveling for work and it provided everything I needed.

Location and access to restaurants nearby. Rooftop lounge was amazing.

The lights in my room were difficult to work. Loved the modern features, but if they don’t work, it loses the appeal.

location and staff were friendly.

The fitness room was very limited.

I loved the cleanliness of the rooms and the efficiency of the staff. The ambience is beautiful. Bathroom was a decent size pretty standard. Staff was absolutely AMAZING!

The room was way to basic for the price per night. No fridge no microwave and yes there is a wine cooler but you should check to make sure it works. The paint was chipped only some of the lighting worked and the view was obstructed. Ice machine was broken and so was the elevator button to go to the rooftop in one of the two elevators they provide. Channels were basic no way to use streaming apps. Bed was ok. If you stay on floor 5 prepare to hear the music all night until 2 am pretty much shook the walls.

Room and cleanliness

Great location and nice rooms. Staff was friendly. Would stay again.

The rooftop access was only guaranteed during the daytime to people staying there - would have been good to know that ahead of time. Otherwise you stood in line like anyone else.

The rooftop was amazing!!! The steak tacos! Frose lemonade! How quiet it was regarding people!! The building deco was beautiful!!

The bedding… was awful. No extra blanket… :(

Staff was friendly; location was great

I loved the rooms and rooftop lounge!