Hostel The Backpack, Cape Town

Breakfast and room was in a good condition. Great location with easy access to shops, restaurants and transport.

Would be nice if there was a mini fridge and TV in the room.

Well

Nothing

I liked the location It was very cool at night and the breakfast was good for the price I paid. The place is close to lots of entertainment areas.

The staff members were very rude, two African ladies and white lady were very rude and their customer service was very poor. Their names are Samantha, Sesethu and Matilda.After breakfast they chase you out of the dining area by playing very loud music even when they see that you are busy on the laptop trying to concentrate. Their actions were very rude, disrespectful and unprofessional for that kind of a business.The only person I found to be welcoming and friendly was the reception lady. I cannot recommend anyone to go to a place like that where clients are not respected. I was very disappointed.

Breakfast, karaoke, friendly staff

Nothing

Our stay at Villa Viva went very well. The concept allows us to meet people, and the people who work there are very kind. The location was perfect: close to the city, easy access by car to the roads leading to the mountains, etc. Our stay was car-free, and we were able to enjoy it. We will be back (hopefully soon). Thank you to the young people and other people who offer this place a wonderful experience.

The Buffet breakfast was good, rooms are neat and clean , i booked for a 1 night , ended up staying there for 3 night

Nice breakfast and hostel, room is okay with lockers and the staff is friendly.

It's a bit far from the city center but ubers are quite cheap to move around

Breakfast was good, staff was friendly, very warm welcome. We loved it very much. A memorable stay.

Convenient, easy access to City Centre

N/a

Room quality

Location

It is peaceful no noise they do have a dog and cat though. Very friendly stuff the Wi-Fi is good. The water is not really hot hot though but warm so it’s okay.

Everything's was good

Staff is truly amazing!

As I spent few days during winter time, I felt there was no proper heating system or windows with good insulation so the room was cold. The internet connection was not very good either.

Everything about the place and location

That there is no TV in the room

The places is really quiet and reserved and clean.

Not clearly stating that the 6room domery was being shared with other people

• Excellent location — right in the heart of the city • Beautiful mountain view • Pool and friendly community • Tasty breakfast in a cozy setting • Daily bed linen change

Beds were a bit squeaky

I like it is comfortable but no air conditioner . The staff are friendly and helpful. I did like it and I recommended it

No air conditioning

Really great place with lovely staff that make you really feel welcome and create a great atmosphere :) loved the stay

Good location, nicely laid out, breakfast was good.

I booked an additional night the day i arrived but had to cancel it. I had paid for it and requested a refund. I was told it would take a few days, over 3 weeks later, and several emails later, still waiting.

The place is comfortable and convenient

Nothing

The private room was cozy, the common spaces were amazing

The breakfast included was poor quality, the pastries were old, the fruit was finishing quickly and the coffee was poor quality.

Staff were friendly and helpful.

The outside is not presentable and furniture in the breakfast area was not on point. Breakfast is too limited. The fact of having no TV in the room was not ok. But the rooms were very neat. The staff were really amazing.

Very clean, good breakfast and great staff

It is a bit overpriced for a dorm room

Everything

Room exceptional, beds comfortable

No gel in mohlongo room, they didn't change our towels but we requested it. They gave us

Best hostel I've ever been to. The people are amazing and its such a social hstel with amazing ammenities and rooms

All things

Don't have.

Breakfast was lovely. Would have liked coffee to be available without having to pay.

No secure parking available. Room was a neat and clean but could do with a little bit of color to make it more welcoming.

Cute, friendly happy little place. Should have stayed longer. Had a private room and bath. Would stay again

Bathroom in room could be a little cleaner (baseboards) but honestly not a big deal

Breakfast was okay.

Did not know who was working there, needed warm water at breakfast as kettle was cold, did not know who was working and who is guest behind the counter.

Very nice guest house, with a dynamic team, if you want to have a nice time in Cape Town, go there without a doubt :)

Nothing

I went on holiday on my own and it was an excellent choice of location, the hostel is well located, I stayed in a single room which was comfortable, the shared bathroom was always very clean. The staff were all very pleasant and welcoming. The place has a good, well-equipped kitchen. The breakfast was good.

In my room I could hear a lot of noise from the neighboring rooms and the sound of footsteps upstairs

Since my last visit in 2022, the conditions have drastically improved.

The community

I am a mature older traveler and have stayed in hundreds of hostels over the past decades and this hostel is among the best I have ever stayed at....it is exceptional in everyway

Nothing

I like the location, most place in a walking distance. And the vibe with in guesthouse. Most of the employees are.

Garden on the side of saartjie baartman to be cleaned. At least add 1/2 bathrooms. Add dinner/supper as optional when staying there. At least add bar fridges in rooms.

The staff, the location, the facilities, everything is fantastic!

Having to leave

Needed bath fascility in the room Excellent place for my next business day

Awesome location, friendly staff, nice, clean and secure

Location was great, staff were really friendly and the breakfast was good! Loved my stay here

There wasn’t anything that I didn’t like

Great service. I even booked another night.

The room was nice, simple but well decorated, pretty clean I have to say and loved that each room was named after some outstanding personality and you could read about them through the qr code. Loved the project behind, WASH, water for all. It is amazing to support properties that act in favour of the community

Reliably good

Everything else

The coffee

I had so much fun! The hostel is nice and cosy. The garden is perfect to chill and enjoy the sun. Beautiful view on the mountains also! I loved the share kitchen, it is well organized and very convenient! And the staff is lovely and super friendly The area is safe to walk and shops are very close by.

The place is amazing and there is a sense of community among the people who pass through Villa Viva

To be perfect it should have a gym area

Friendly staff. great location.

We did the Cape town Cycle tour. No option for earlier breakfast

Best hostel ever

Modest breakfast cereal, hard boiled eggs, fruits n breads

Noticed small ants in our room

We enjoyed the infrastructure of Villa Viva, the very nice and well decorated spaces, the amazing breakfast and the good service that we received !