Fairmont Nile City, Cairo

Location is excellent. Breakfast to be improved room is excellent

breakfast

It was amazing

Nothing

Incredible staff! So friendly and helpful!!

The windows do not open.

Excellent hotel and staff. I couldn’t imagine staying anywhere else. The staff was so accommodating and gracious. My room was stunning.

Nothing!

The room was spacious, had a great view, clean and the bed was extremely comfortable!

The room was a bit dark, specially the bathroom. Need better lighting options.

Sometimes one person can transform the entire experience of a destination. The pyramids had been disappointing for me because I had used the earlier gate and had fallen prey to the local guides, the horse carriages, camels etc. The concierge at the hotel, Yasser, patiently listened to my rant and helped me book my tickets online, and arranged an excellent driver, Waheed. He went beyond the call of duty and constantly checked with Waheed to ensure that my trip went off well. As I stare at the photographs of the enchanting, mystical Pyramids which are now a part of me, I.think of Yaseer and thank him from the bottom of my heart.

There should have been more fruit in the breakfast buffet selection. Also, the buffet had very limited variety.

Staff and service was incredible. Had a friends birthday and they arranged a cake free of charge. We bought the cake to one of their restaurants and they even arranged a celebration for him.

One small complaint is that upon check in I was told that breakfast was complimentary but ended up having to pay.

had a ver nice stay in the hotel. Nice building , clean, happy staff, helpful. Nice location on the Nile. Defenately if i was staying in the same lociation i would stay there.

Staff always asking us if we have enough drinking water. There was a much needed repair in another room and they did their best so we won’t be affected. They even offered to help us transfer to another so we won’t be disturbed but we chose to stay in our room. They sent fruits instead to our room which we appreciate very much. Hotel was also connected to a mall which was very convenient. The doorman also lent us an umbrella when the weather forecast that day was rain the afternoon.Lobby is beautiful. A money changer machine is also at the lobby. Front desk was accommodating. We felt secured while in the hotel.

Aircon temp can be set but temp remained the same.

Great location. Great service. Very elegant and luxurious suit. Loved the variety of the food. Definitely well recommend that to my friends.

Location staff, facilities. I wished cost was a little pit better.

Nothing

Loved the level of service you received at this hotel. It never disappoints

Noisy cant sleep early , you shall stay awake until 3am sometimes due to music outside and its Not suitable for families

The gym and spa are both perfect.

Pleasant staff and facilities

NA

Outstanding staff and hotel

Everything was PERFECT - staff, location, BREAKFAST, dinner (Saigon), front dest, cleaning staff. Everyone were very kind, helpful and accommodating! Excellent experience! Will definitely go back!!

Prices are extortionate, you could pay 4 x the price of a drink at a neighbouring hotel. And service charge is applied to everything, even if you take a drink out of the mini-bar you get charged service. And the cleaners for the rooms often left the room door open while they went away to get provisions and cleaning materials. This meant that the door to your room would be left wide open for several minutes with no one inside it. And I know this because I came back to the room twice to find it like this.

The location. The view. The services. The staff.

Everything was great 😁

The staff is super friendly and the place is amazing, but what made it exceptional is the staff

Beautiful hotel. Everything was so clean and luxurious. We really enjoyed our stay great value for money.

Excellent breakfast (quality & choice), a few restaurants and bars to choose from (our favorite was saigon's cuisine and bar. Beautiful and comfy room /beds, stunning bathroom! We absolutely loved the staff, the concierge team is beyond amazing and genuinely care about helping you (Ahmed, Sarah and hussein?). The spa area is great, and the gym is a proper highly equipped and maintained gym. The swimming pool area and food is excellent and the staff there is really lovely 🙏🏼 thank you for everything

Beautiful property w black marble tiles floor and walks, high end glam decor. Bedrooms very comfortable. Bed excellent , sheets and towels lovely and super luxurious. Bathroom very nice. Pool at the top of the hotel. Staff excellent especially Youssef ( reception) & Christen & Sarah ( concierge ). The pool area , though nice could be windy, smallish and definitely not enough sun umbrellas and those they had were crochet so though looked good didn’t protect you from the sun. There was no outdoor dining or bar ( other than pool area ) in use so everything was indoors. No casual dining area though the hotel had a new mall attached and there is a nice bistro there. Though the hotel is opposite the Nile ( across a busy road ) there is nothing really walkable so had to catch taxis everywhere.

Wonderful stay. Only one negative point is that they are extreme on alcohol price.

Perfect place 👌

The room is super tidy and clean, and the location is really convenient. And the breakfast is pretty decent compared to other hotels.

Hot water is very unstable, fluctuating between hot and cold. Moreover, the shower head faucet is too tight and difficult to operate.

All good

Nothing

Everything The hotel attached to what you can called mall which you could find everything from groceries to restaurants to other stores

The location, the Omos here and everything

None

All was good, the location, including the atmosphere

None

Everything was excellent, probably the nicest hotel I’ve ever stayed in

Everything was exceptional. 10/10 would recommend to anybody

خطير

تحفه

Very nice people, very nice room.

They overcharge on personal drivers (150$ when it was 6€ by uber).

The building is pretty impressive, well located and very safe (security outside and inside the building) High quality restaurant, gym, sauna. I couldn’t enjoy the rooftop bar and swimming pool because it was winter. Breakfast sooo good and delicious. Room very very large and comfortable.

Need a hot swimming pool for winter time.

it was nice the bed hosting ........

nothing

Very luxurious, great service as you would expect in Egypt.. the staff really are lovely. Very comfortable rooms with great amenities

A little pricey

The swimming pool and the kindness of employee. If you walk around there are typical places. Don t forget to walk on the Nile and to take a boat. You just have to cross the street.

Nothing

The hotel has good security outside and excellent staff within. It is a fairly big hotel but the staff all seemed to know my name, which was lovely. My wife loved that she never needed to open a door as there was always someone only too keen to do it for us.

The room was spacious and clean, the location was very good and the staff was friendly and helpful The breakfast was great

I didn't like the smell of cigarettes everywhere Even we had a non smoking room the entire floor was smell of cigarettes Also the food into the restaurants was mediocre

Location, restaurants, breakfast, spa, cafe and connected mall

Words can’t explain how satisfied I was

Nothing

It is about the location ; it is in the heart of Cairo ; very close to everywhere and have easy access

Smoking rooms smells very bad ; I don’t like smoking

Location, staff, atmosphere

Nothing

Friendly staff and excellent location

The location and the atmosphere

The staff in the front door

I like everything the location, the Nile view, clean, spa , the stuff, security.

Nothing everything is great

Everything was perfect , staff , ristorante, hotel

Too much smoker's, too much easy ladies. Smoking everywhere.

Room

Taxi drop off

The experience was totally worth it. The Suite has tremendous view ,super clean and comfy feels like home 😅 it’s just perfect Thanks to all the team for the amazing hospitality, behavior and the wonderful welcoming every time I visit the Gold Lounge