Expert reviews
“Design hotels can sometimes feel insubstantial. Not so the Palazzo Zichy, a stylish, chic 80-room establishment that opened in 2009 in a restored 19th-century mansion, whose thick walls lend a sense of solidity. The mix of original, neo-Baroque stairwells and modern minimalist décor probably shouldn’t work, but it does.”
Featured in New York Times’ 36 Hours in Budapest.
“The four-star Hotel Palazzo Zichy is a consistent favourite with those seeking characterful, refined accommodation at an affordable price. It occupies an elegant palace built in 1899 by Count Nándor Zichy, a devoutly religious nobleman who was once imprisoned for writing a political article critical of Habsburg rule.”
What guests liked
- Helpful staff
- Great breakfast
- Boutique style
- Comfortable beds
- Excellent Wifi
- Top location
All you need to know
This luxury 4-star hotel offers guests the very best and comfortable accommodation options when visiting the city of Budapest. The hotel is located in the historic Palace Quarter in the city center where it enjoys a certain nearness and close proximity to the most famous attractions in the city. The Great Market Hall is located just 1 km away from the hotel while the Vaci Utca shopping area is just 1 km away from the hotel. Raday Utca, a street famous for its numerous bars and restaurants is just 700 m away from the hotel premises. The popular Hungarian National Museum is just less than 700 m away from the hotel.
The Hotel Palazzo has spacious well-equipped rooms that feature both standard and special amenities that would ensure that guests have the perfect stay in the hotel. The rooms in the hotel come with standard features such as air conditioning, a flat-screen TV with cable channels, a work desk for guests who travel with work and free Wi-Fi to ensure that guests stay connected to the outside world while staying in the room of the hotel.
The hotel provides an American-style breakfast buffet where guests have numerous options on the menu and this is served daily in the beautiful and elegant glass-covered breakfast room. The hotel provides guests with free PCs with printers in the internet corner of the hotel. Refreshments such as coffee and mineral water are offered and provided for free by the hotel.
Enjoy the excitement from the room of the Hotel Palazzo.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
18 November 2024
Fantastic Hotel, would highly reccommend
The Hotel was excellent. The rooms were very clean, warm and were a perfect size. The staff were so friendly and helpful. We arrived early and were able to check-in as our room was available. The breakfast room was lovely and the breakfast was great. The hotel was in a great location perfect to walk to the city Centre
17 November 2024
Elegant and comfortable
Excellent location, beautiful historic building, nice lobby, walkable from bus stops, breakfast included
14 November 2024
loved the hotel. hate the bed
Modern and well maintained
Considering so much excellent style about the place the bedding is poor. A double bed that was clearly two single beds put together is penny pinching of the wrong degree. In addition the bed covers were also for single single bedding and is completely out of kilter with the overall excellence of of the hotel
12 November 2024
Exceptional
Very classy entrance and modern rooms
10 November 2024
Lovely. I would definitely stay again.
It’s my second stay there. I like the fact it’s a historical beautiful building but with smart modern facilities. Staff on the desk were very nice and helpful. Location is near good restaurants and tram links.
My partner found the bed a bit too firm, but I was fine with it!
7 November 2024
Excellent stay. Would definitely recommend this hotel.
Beautiful hotel. Excellent service. Really clean. The staff were so friendly and very helpful especially Guna on reception, she was so lovely and very helpful. Close to all bars and restaurants.
Nothing everything was great.
4 November 2024
Lovely place to stay for a few days, would recommend.
It’s beautiful, clean and in a good location and not too expensive.
No bar.
3 November 2024
Overall, really enjoyed the stay and it was excellent value for money
Breakfast was lovely. A really good mix of hot and cold food - all fresh. Staff: All staff were friendly and approachable Location: Great location with nearby bars and restaurants and a short walk to the main shops/bars/restaurant Decor: Beautiful inside
The rooms were hot and difficult to keep cool as the air con was more of an idea than a practical use The duvets were strange as when we arrived there were 2 single duvets on a double bed which is quite common if you look at the other reviews. We did ask for a double duvet which we got but even that was too small but it might be ok for other people
1 November 2024
Fabulous
Service and location was great.
No toiletbrush in my room.
31 October 2024
Very good priced hotel, good location for those who like to walk
Location was good if you like to walk. We did.
Only issue we had was the room was way too hot and we couldn't cool it down. This was October ! I had read other people had this problem in the summer so glad yhis was October
31 October 2024
Generally a great hotel. Teething problems with the lift, and the breakfast was poor.
Coffee machine, decor, good location
Breakfast was average and not worth 13 euros. Lift call button didn't work on the 6th floor for the first day we were there, so we had to use the stairs.
30 October 2024
Excellent stay
Excellent location, great staff and all round great hotel. Would definitely recommend and would stay there again.
None
30 October 2024
Very pleasant, will return
Excellent breakfast selection.
25 October 2024
Fantastic modern hotel with quiet rooms and good facilities
Gorgeous, modern and quiet rooms, very clean with everything you would need. Breakfast buffet was reasonably priced and had a good selection of continental food. Would highly recommend staying here. Excellent restaurant just across the street and fantastic craft beer bar with over 20 taps just round the corner.
The location was lightly further away from the main activity areas, but still within about a 10-15 minute walk. The elevator doors are very slow to open after you think you've arrived at your floor, but this is such a minor point on what was a fantastic stay!
21 October 2024
Lovely hotel in a great location, perfect for short Budapest visit
I loved visiting Budapest for the first time and the hotel was a part of this. The location is perfect and allows for walking to main sights. Very clean and smart hotel in general. Had everything we needed
Nothing to not like, was a lovely hotel and although we didn't use the breakfast or gym options I imagine they would be as good as the rest of the hotel experience
19 October 2024
Exceptional
The staff is wonderful, every single member! The accommodation is clean and tidy! Highly recommended!
18 October 2024
It could be 10 out of 10, but huge pillows
Soundproofing
Huge pillows
17 October 2024
worth every penny
Amazing hotel. Beautiful historic hotel. well managed. We had a joyful stay there.
6 October 2024
Very good
Friendly staff and nice breakfast - good size room
Lack of tv channels, run down wellness area, slow lift
4 October 2024
Brilliant! Highly recommend
Staff were pleasant and really helpful! The room was clean and it was in an ideal location
Shower was inconsistent with the heat. Unsure if they were all like that or just ours was a little faulty. I would still go back again 👌
3 October 2024
Fabulous
It was a beautiful hotel in a great location with lots of restaurants and bars around. The staff were very helpful and friendly
Nothing I liked it all
29 September 2024
Ideal for business travel
The hotel was very comfortable with a very good breakfast. For business travellers, wifi was very good.
20 September 2024
Great location! And quiet room :)
The Hotel is in an amazing location! Lots of bars, cafes and restaurants around and very central - yet the room was very quiet and the AC very helpful during the hot sumemr days. We enjoyed our stay a lot and can recommend the hotel.
18 September 2024
Great location and nice hotel
Great location and in a beautiful palace, easy to walk to any place in Budapest. The staff is lovely and helpful (thank you Shiela), cannot get any better.
The hotel is nice but it could use some retouch and additional comfort. Beds are hard and bedsheets are not very comfortable. But if you stay a few days it's acceptable.
17 September 2024
Very good
Friendly staff, location
Breakfast was short staffed resulting in uncleared tables. Coffee machines non-functioning
30 August 2024
Very good
Beautiful hotel in prime location.
Air conditioner wasn’t working.
23 August 2024
Exceptional
Great room and a beautiful hotel.
The TV wasn't a smart TV and had no option to watch Netflix or YouTube
21 August 2024
Fabulous
good location, nice staff
there is no restaurant in the hotel but you easily can find some places to eat around
19 August 2024
Very good
The room was really spacious and comfortable, with big windows and the location was great, allowing us to visit any attraction around the city using the Metro, Tram or buses.
The breakfast was ok with a good ambient and quality, but considering the hotel is a 4 star it was lackluster, offering the bare minimum in terms of options. The wifi was also a bit of a let-down, being somewhat slow, having issues to just navigate social media. Watching any kind of video was a tiring.
18 August 2024
Fabulous
Good location, friendly and courteous staff, mini bar available in room.
Cleaning requires some attention to details, but the cleaning staff is very good! Very polite to guests, just a little bit of detail is perfect.
17 August 2024
Exceptional
Amazing staff, clean rooms, comfy beds
15 August 2024
great place, will be back
great location and the place looks great, very highend. except the WIFI guy who didnt help ans solve the problem ) i didnt had WIFI in my room) the rest of my syat was great
maintance guy wasnt helpful
13 August 2024
Beautiful hotel in beautiful Budapest.
Location and comfort. Beautiful mansion well and moderately converted to an hotel.
Breakfast eggs which tasted fake and flavourless.
12 August 2024
Definitely a choice for next trip to Budapest
Very good hotel in city center, excellent breakfast and nice room.
12 August 2024
Fabulous
Location. Building.
10 August 2024
Nothing but OK
Quiet and comfortable. OK location, not far from public transport.
Had to complain immediately on stained bed linnen. The shower faucet was pretty messed up - should've been replaced long time ago.
10 August 2024
Very good
Position was close to relatives we were visiting
We had to extend our stay due to airline cancelling our flight - cost for one night almost as much as total cost for three previous nights
4 August 2024
Exceptional
This hotel is located near the main road, bus station, Pollack Garage, stores, restaurants and even a church. The staff appeared extremely professional. They were really helpful with our inquiries and accomodated us enthusiastically. Thank you so much to all the staff of Eurostarrs Palazzo Zichy!
nothing!
3 August 2024
Sleep like a princess, roam the city as a prince.
Cosy, clean, neat and nicely equipped room, tranquille spaces, beautiful architecture, friendly young staff, excellent location, great bathroom.
No massage in spite of homepage-ad; half-ready morning buffet.
1 August 2024
Very good
All was perfect but not the Wi-Fi.
The Wi-Fi doesn't work in the room. It was a big problem.
29 July 2024
Very good
Very good location.
Breakfast was very simple like for 4*.
28 July 2024
Fabulous
Staff lovely and very helpful and our room was very nice . Loved the location of the hotel. Excellent public transport links.
I personally like to make tea in the room and same not available. Very small negative.
25 July 2024
Very good
Staff were helpful and obliging. Shower was lovely Bed nice Good wardrobes
Small bit of unfinished repair work outside the room following what looked like a leak. Unexplainable dampening of our clothes in one corner of the room
23 July 2024
Fabulous
Room was very modern, spacious and clean. Had all the facilities needed.
Lifts were very slow
21 July 2024
Fabulous
The accommodation is quite close to nice restaurants and good to stay calm.
For a stranger here, you would not easily find the place because it's a bit inside from the main street and there is no clear sign to tell the place out there.
11 July 2024
Fabulous
The staff were so friendly and helpful! They gave great suggestions!
8 July 2024
Pleasant stay comfortable beds included coffee machine with decaf coffee as well
Location was great. Quiet but not far to walk to more action.
The breakfast. Taste food and stale pastries.
7 July 2024
Style and functionality in a great location! A true four star hotel.
Spacey historic building blended with contemporary design.
7 July 2024
Great stay in a good location to city centre. Would recommend locking all valuables in your safe as some visitors belon
Great staff. Room and bathroom were clean and nicely decorated
Breakfast wasn’t great. Not fresh. Hot food was cold.
Hotel facilities
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Luggage storage
- - Concierge service
- - Invoice provided
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Car hire
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
- - Shared lounge/TV area
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Food & Drink
- - Snack bar
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
Accessibility
- - Toilet with grab rails
- - Higher level toilet
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
19 November 2024
Good value hotel which was clean and good location.
Room was large enough for adult and 2 teenage children. 2 single beds and a cot. And large restroom. Good location with local restaurants near by and not too far walk to central shopping and tourist areas.