Palazzo Zichy Hotel, Budapest

Everything was great, beautiful hotel, nice cozy room, good breakfast, location in a quiet neigborhhood.

Nothing

Staff very efficient and very kind. The location is very good, walking distances from most attractions. Very quiet neighborhood.

The room we got did not match the photos corresponding to the room. There is no bar nor restaurant.

Clean, good staff

Was a double room but it was two single beds pushed together with two single quilts for me and my partner

Clean and comfortable room, good location

Very hot water in the shower

Very clean, very willing to help with any questions you may have, nice breakfast, totally recommend it!

Nothing! All perfect

The staff was very good and welcoming, they helped us with every question we had. A nice room that was cleaned every day.The bed was comfortable.The hotel lobby was very fancy and pretty. Overall it was a good experience.

The location was not as central as we thought, but there is a bus station nearby. The bathroom door wasn't sealed, so it didn't feel private enough and we had to turn the TV on. One of the elevators didn't work so we had to take the other one (that was very slow) and take a detour to our room.

Quit rooms and very good breakfast. The staff was also kind and responsive.

The bathroom door ... sounds a bit strange, but it was not actually a proper door. It was a swing glass door providing very little privacy. If you are close enough with your roommate it is OK, but it is definitely not for everyone.

It was a great hotel, nice location, clean and with good amenities like a sauna. The customer service and hosting from Emily was especially great, we were made to feel welcome, great suggestions for things to do in Budapest.

Very clean, very helpful staff, quiet area

Great location, makes you feel very "spoiled", especially with the view to the quaint little square. Very quiet area even though you are downtown, did not hear a single car pass by. Friendly staff, there was nothing I asked that they didnt help with. A comfortable bed with quality linen and great breakfast options. The availability of sauna upon request was also a nice way to unwind at the end of the day.

Problematic wi-fi login interface. This in itself wouldn't be so bad, except for the fact that if I tried to work from the breakfast area, which is at -1 level, I couldn't get a GSM signal. So it was either do breakfast downstairs or take calls in the reception area, not both. Luckily, the staff figured out i had to work and let my plate on the table well after the 10:30 a.m. mark when they had cleared the area of food.

We were welcomed with pleasure by the host. Everything we requested was immediately resolved. The staff was very helpful towards each questions or issues we had. Thumbs up for the location, the bathroom was great and free coffee and tea at your disposal.

We booked for 3 people, but one bed didn't have a blanket. The bed coverings had a certain smell. We requested to change the bed coverings and the towels but they didn't, even though they were clearly messy.

Eurostar Palazzo Zichy could not have been in a better location absolutely charming building, Staff v attentive and willing to help with anything big Thankyou to all and Assel. Absolutely value for money and look forward to coming back soon

So well located, staff v helpful and beautiful building inside.

Room was good size for 1 adult and 2 teenage children, with 2 single beds and a cot. We did not pay for breakfast option for the 3 days but did have breakfast on last day and it was good value. There are good restaurants locally and the central shopping/tourist areas are not too far of a walk.

All was fine.

The hotel is in a great location to explore Budapest. There are many nice restaurants/bars/coffee shops within a short walk yet it is quiet and feels local rather than touristy. The reception staff were fantastic, very responsive and helpful. The rooms are comfortable with a good sized bathroom and plenty of space.

Room was large enough for adult and 2 teenage children. 2 single beds and a cot. And large restroom. Good location with local restaurants near by and not too far walk to central shopping and tourist areas.

The Hotel was excellent. The rooms were very clean, warm and were a perfect size. The staff were so friendly and helpful. We arrived early and were able to check-in as our room was available. The breakfast room was lovely and the breakfast was great. The hotel was in a great location perfect to walk to the city Centre

Excellent location, beautiful historic building, nice lobby, walkable from bus stops, breakfast included

Modern and well maintained

Considering so much excellent style about the place the bedding is poor. A double bed that was clearly two single beds put together is penny pinching of the wrong degree. In addition the bed covers were also for single single bedding and is completely out of kilter with the overall excellence of of the hotel

Very classy entrance and modern rooms

It’s my second stay there. I like the fact it’s a historical beautiful building but with smart modern facilities. Staff on the desk were very nice and helpful. Location is near good restaurants and tram links.

My partner found the bed a bit too firm, but I was fine with it!

Beautiful hotel. Excellent service. Really clean. The staff were so friendly and very helpful especially Guna on reception, she was so lovely and very helpful. Close to all bars and restaurants.

Nothing everything was great.

It’s beautiful, clean and in a good location and not too expensive.

No bar.

Breakfast was lovely. A really good mix of hot and cold food - all fresh. Staff: All staff were friendly and approachable Location: Great location with nearby bars and restaurants and a short walk to the main shops/bars/restaurant Decor: Beautiful inside

The rooms were hot and difficult to keep cool as the air con was more of an idea than a practical use The duvets were strange as when we arrived there were 2 single duvets on a double bed which is quite common if you look at the other reviews. We did ask for a double duvet which we got but even that was too small but it might be ok for other people

Service and location was great.

No toiletbrush in my room.

Location was good if you like to walk. We did.

Only issue we had was the room was way too hot and we couldn't cool it down. This was October ! I had read other people had this problem in the summer so glad yhis was October

Coffee machine, decor, good location

Breakfast was average and not worth 13 euros. Lift call button didn't work on the 6th floor for the first day we were there, so we had to use the stairs.

Excellent location, great staff and all round great hotel. Would definitely recommend and would stay there again.

None

Excellent breakfast selection.

Gorgeous, modern and quiet rooms, very clean with everything you would need. Breakfast buffet was reasonably priced and had a good selection of continental food. Would highly recommend staying here. Excellent restaurant just across the street and fantastic craft beer bar with over 20 taps just round the corner.

The location was lightly further away from the main activity areas, but still within about a 10-15 minute walk. The elevator doors are very slow to open after you think you've arrived at your floor, but this is such a minor point on what was a fantastic stay!

I loved visiting Budapest for the first time and the hotel was a part of this. The location is perfect and allows for walking to main sights. Very clean and smart hotel in general. Had everything we needed

Nothing to not like, was a lovely hotel and although we didn't use the breakfast or gym options I imagine they would be as good as the rest of the hotel experience

The staff is wonderful, every single member! The accommodation is clean and tidy! Highly recommended!

Soundproofing

Huge pillows

Amazing hotel. Beautiful historic hotel. well managed. We had a joyful stay there.

Friendly staff and nice breakfast - good size room

Lack of tv channels, run down wellness area, slow lift

Staff were pleasant and really helpful! The room was clean and it was in an ideal location

Shower was inconsistent with the heat. Unsure if they were all like that or just ours was a little faulty. I would still go back again 👌

It was a beautiful hotel in a great location with lots of restaurants and bars around. The staff were very helpful and friendly

Nothing I liked it all

The hotel was very comfortable with a very good breakfast. For business travellers, wifi was very good.

The Hotel is in an amazing location! Lots of bars, cafes and restaurants around and very central - yet the room was very quiet and the AC very helpful during the hot sumemr days. We enjoyed our stay a lot and can recommend the hotel.

Great location and in a beautiful palace, easy to walk to any place in Budapest. The staff is lovely and helpful (thank you Shiela), cannot get any better.

The hotel is nice but it could use some retouch and additional comfort. Beds are hard and bedsheets are not very comfortable. But if you stay a few days it's acceptable.

Friendly staff, location

Breakfast was short staffed resulting in uncleared tables. Coffee machines non-functioning

Beautiful hotel in prime location.

Air conditioner wasn’t working.

Great room and a beautiful hotel.

The TV wasn't a smart TV and had no option to watch Netflix or YouTube

good location, nice staff

there is no restaurant in the hotel but you easily can find some places to eat around

The room was really spacious and comfortable, with big windows and the location was great, allowing us to visit any attraction around the city using the Metro, Tram or buses.

The breakfast was ok with a good ambient and quality, but considering the hotel is a 4 star it was lackluster, offering the bare minimum in terms of options. The wifi was also a bit of a let-down, being somewhat slow, having issues to just navigate social media. Watching any kind of video was a tiring.

Good location, friendly and courteous staff, mini bar available in room.

Cleaning requires some attention to details, but the cleaning staff is very good! Very polite to guests, just a little bit of detail is perfect.

Amazing staff, clean rooms, comfy beds

great location and the place looks great, very highend. except the WIFI guy who didnt help ans solve the problem ) i didnt had WIFI in my room) the rest of my syat was great

maintance guy wasnt helpful

Location and comfort. Beautiful mansion well and moderately converted to an hotel.

Breakfast eggs which tasted fake and flavourless.

Very good hotel in city center, excellent breakfast and nice room.