The Newbury Hotel, Boston

Amazing. Walk into the lobby and the air has a captivating scent—fresh, clean cologne-like. The property was immaculate, the staff was attentive, reception was welcoming, elevators were quiet and smooth.

The lobby was non-existent. Nowhere to sit or wait for a friend. Cost of the hotel was steep, so I guess you get what you pay for. Location is exceptional.

Licatikn was excellent and rooms were very comfortable

Wait at reception to check in

Beautiful and new room, clean bathroom, excellent breakfast

Wow, the staff at this hotel are just amazing. From the concierge, reception, cleaning as well as the bar staff in the bar downstairs, the service is impeccable and nothing is too much. We stayed for Boston Marathon and you couldn't have had a better location!! Even better, the hotel put on an amazing runners breakfast including bagels, porridge and gu gels! Then after the marathon they put on a finishers party which included lots of great food and drinks. The bar downstairs is great, but the restaurant at the top is bad. The staff are rude and the food is poor, but this restaurant is not run by the same owners as the hotel.

Nothing

Location, room

Breakfast arrangements

Wonderful hotel, top notch in Boston

Best location best staff!

From the moment we stepped in the hotel, service was excellent! We stayed there for the Boston Marathon weekend and it was the perfect location!!! Our room overlooked the Boston Public Garden and we could watch the BAA 5k from our window. Easy to catch Ubers and walking distance to many great sights! Rooms were nice and beds super comfy. It was quiet too. The hotel did some nice extras for the Boston runners on race day that were much appreciated!

Nothing

The service provided by staff was very personal and the gym was very good. Large enough with a wide range of machines and equipment. The room was a good size with a great view of Boston Common. The hotel has an excellent location. We walked everywhere as it's very central in a lovely district of Boston.

As it was cold in Boston, the windows were ill fitting which created a draft in the room, and the heating system was very noise. We kept it off most of the time. Bar drinks felt expensive which ultimately stopped us going. That said, something to be expected for this type/standard of hotel.

Modern and comfortable, spacious room, view on the park.

Nothing in particular

Size, elegance, friendliness and competence of all the staff

Hvac system moans a bit

Excellent location on the park, beautiful area, great for walks, coffee shops, restaurants and shopping. Staff are superb with a wonderful attitude and very welcoming and helpful. The room was beautiful. Excellent gym.

The only criticism is that the restaurant at the rooftop, Contessa serves as a breakfast venue, and it’s gorgeous but the hostess staff are not the friendliest or most polite. Both times we ate there, they made us feel a little less welcome. The restaurant also has a limited menu. I would recommend trying it once, but then go elsewhere and try something else.

High quality standard of accommodation and helpful staff

Room service was a bit slow

Everything

Nothing

Amazing hotel

Perfect location

Location and professionalism of staff

Location and service

I liked everything on the hotel

Rooms, rooftop restaurant , bar , location , staff

Quite pricey

Excellent overall and not expensive for what it offers. Very exclusive / discreet hotel, it does not shout at you like some of the fancy chains. Excellent gymf, in front of the park.

Stayed in a suite. Excellent size. Shower in the toilet seat (not usual in US standards - excellent option). Only thing negative was the view (into the hotel - not to the park).

The bed wasn’t so comfortable

Great location, great bar and breakfast.

Our room was little bit shabby.

Very good location, very clean, staff helpful and kind

The one on the firs floor is more a bar rather than a coffe/restaurant

Excellent location, close to restaurants, shops and parks. Lovely room including coffee machine. It felt very comfortable!

Staff at the reception is not friendly, breakfast at the top roof restaurant was a bit busy and uncomfortable for hotel guests after 11 am

Location and very clean.

Had a slight issue with the heater in the room.

The staff was professional and extremely accomodating

Nothing negative

Excellent location and great spacious rooms. Staff accommodated all requests.