Hôtel Burdigala, Bordeaux

Kind staffs , and beautiful hotel

Nothing

Everything, room was very large with 2 bathrooms and wonderful. AC was strong and consistent, WiFi was strong and connected, breakfast was great, staff super friendly and helpful. We enjoyed our stay with you more than at the Hotel de Palace in Biarritz

Nothing. But let anyone know who wants to go to a gym outside the hotel, that all are not opened to non members when they say they are. And the coffee cups in the rooms are too small to take the volume of coffee the machine extrudes leaving a huge mess each time used

Nice and comfortable room

Interesting architecture, attentive staff, great location

The breakfast could be improved

The staff were lovely, always friendly and very helpful, especially the concierge who helped us organise a day trip to Biarritz. Everything was high quality, even the toilet paper. The room was a good size and so was the bathroom. The toilet was separate, which was nice.

Nothing really.

There is some city specific no good breakfast places nearby. So, we had breakfasts in hotel and it was good enough. Little bit expensive (we were in Paris previous yer and can compare) but good. The staff was attentive, professional and friendly. There are only 15 minutes walk to the beginning of the city center and 35 minutes to the Opera square. Confortable.

The staff were brilliant, particularly help and advice from the front desk and great help when our plane flight to France were delayed 48 hours. Assistance in getting around Bordeaux and restaurants was very good. It was a really lovely stay and great first stop on our time in France.

not much

Terrific warm welcome from Rodrigues at front desk. Very helpful, warm & made us feel we had picked the right hotel. The restaurant must be pretty fantastic as we were unable to access as the locals & guests had booked it fully each night. Next time.

Nothing comes to mind.

Location. Rooms. Decor fresh. Clean. Wooden floors (carpet never feels clean) complimentary water and fridge items. Nice staff. Thx to the young man who helped us with bags Yeah had soy and almond milk

Breakfast would like more vegetable and some beans. Esp for those who don’t eat Animal or any dairy.

Gorgeous building, room & decor. Modern but very comfortable. Shower and bed were excellent.

Overpriced breakfast that wasn’t included in expensive room price. Didn’t make the same mistake the second morning.

Design in room. Kind Gerrixk young man who helped with luggage. Comfortable bed. Good pillows. Eco !! From the shampoo in big bottles to all the environmental friendly aspects. Thank you Liked chia seeds at breakfast

Breakfast was not great for me as a vegan. But glad they had almond and soy milk. Would have liked. Fresh green juice. Ginger shots. Organic non dairy yogurt.

Nice hotel close to all things, friendly employees

Staff was excellent especially Ottavio. Seamless arrival and departure experiences as well as concierge services. Highly recommend!

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Exceptional service! The hotel staff truly go above and beyond to ensure a pleasant stay. In our case, this was clearly demonstrated when an issue arose: the air conditioner in our room wasn't working, and we had to move to another room. The matter was handled with great care and professionalism, and it was clear that the staff took it seriously. We were also offered appropriate compensation, reflecting the hotel's commitment to high service standards. Special thanks to Mr. Saviot, the Front Office Manager, for his outstanding support.

On the downside, I can only mention the hotel's small gym, which was a bit disappointing. I hope it will be improved in the future.

The Hotel was very clean and cosy at a perfect location. It is nicely decorated. The breakfast was very good. The personnel was very friendly polite and attentive to our requests. Jerome and Ottavio were fantastic. We highly recommend this hotel

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The staff was really nice and helpfull. A special word to Geraldine, who embodied what great service is all about. Thank you! The hotel also has a few living rooms where you can comfortably watch a movie, which was really nice.

The location was good for getting around Bordeaux.

The room was nicely furnished and clean. Bed was very comfortable. Well located and within walking distance to shopping areas and eateries

The view from the room was not too pleasant

Very clean lovely and friendly staff

Very comfortable and modern hotel. Location is great, just a few minutes from the city centre.

Breakfast selection was quite limited, and every morning several food items were already gone, even when we arrived as early as 9 a.m.

The interior and design of the whole hotel is hip and chic!! Although the rooms are on the small side (considering I have chosen the duplex suite). Vincent and Mathilde were standouts and very hospitable!

The hotel didnt feel like a 5 star hotel to me in terms of service. The staff size seemed insufficient for the hotel.

Everything about this place is absolutely amazing

Location excellent .walk out to all restaurants nothing too far away. Parking also available. Super market next door.

We arrived on Sunday and the restaurant is closed Sunday and Monday. Bar facilities are available. Alot of places are closed on these days

Great location. Chic boutique hotel. Lovely staff. Excellent breakfast. Very comfortable.

From the moment we arrived - everything from the warm welcome, the design, the meticulous attention to detail, the service, the rooms, the cleanliness, to how helpful and on point everything was - made it an exceptional experience.

Great hotel. Ticks all the boxes. Room very comfortable. Great location. Staff very helful. Would stay again when in Bordeaux.

New, stylish, spacious room

A bit far from city center, very expensive parking

Service

Douche in bad en de lift.

Really elegant and modern. The food at the hotel restaurant was delicious and all the staff were very friendly and helpful.

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Faultless hotel. One of the nicest med boutique hotels I have stayed in for a long time.

Great room design and hotel facilities. Loved it. Recommend for all.

Nothing to say

Location. Staff. Luxury stay when we travel to Spain via France. Dog friendly

Staff exceptionally warm and welcoming. No traffic noise at all. Location excellent for walking into the city, tram stops Room very clean. Water provided. Spacious well planned bathroom with lovely toiletries Excellent quality towels and linen

Bed was a little soft - personal taste Prefer a more powerful shower

Top location, super friendly staff. Special thanks to Octavian 🙏

The decor was great, very warm and inviting. I particularly liked the bar in the hotel

Nothing, no complaints here. It was a well run hotel, comfortable, I'd stay again!

location, friendliness, cleanliness, quiet, large and comfortable room

Highly recomended! Helpful and nice staff special thanks to thomas!

Nothing !

Amazing attentive staff who were there for us in every way. The rooms are very quiet and the breakfast is worth the charge. Really high quality bath fixtures and modern conveniences. The USB-C port by the bed is definitely a plus.

The decor not quite my taste and heavy on synthetic materials ... I was allergic to something. The location isn't the best, but it's not far from good restaurants and the center of town.

Very clean property Great Friendly Staff & Prompt Service

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Location

The breakfast manager was rude and abrupt

Very clean boutique hotel with excellent service. The staff were very friendly and helpful .

location is nice - not far from the nice area but also quiet. next to a supermarket which is good

breakfast could have more variety.

The interior

Only one toilet n bath in the suite room

Excellent balance to all the needs of the guests and their comfort

we should have had the time to stay there longer

The hotel is modern, clean, cozy and well decorated. The rooms are well appointed and very comfortable. The location is good and very walkable to main attractions. I must commend the staff they are friendly, very helpful and always willing to assist. Special recognition to Ottavio the Concierge. He was so attentive and assisted us with planning tours to St. Emilion chateaus and dining recommendations. Thank you, Ottavio!!

Not applicable

Excellent breakfast

Size pf the rooms Lobby and restaurant Staff & concierge Large king size bed Toilet and shower are different rooms

10-15 minutes walking to the city centre Early check in is not available

Very friendly staff in reception and valet service for car parking was appreciated. Spotlessly clean and comfortable room. Good location with short walk into the main Bordeaux centre.

Whilst appreciating this was a 5* hotel, we thought the breakfast price of 29EUR per person to be excessive, given it was a typical buffet style - even the table arrangement was not ideal in that the bar area was re-purposed rather than having a separate dining room with normal tables. This was not helped by us misinterpreting that the price we had paid included breakfast which we queried with Booking.com customer services. Our room was not overly large given it was an Executive Double and the lack of towel rails was disappointing. Whilst known about in advance, we also thought that being charged 35EUR per night to make use of the car park was pretty expensive. We were also unfortunate that on the last night of our stay we were awoken by the fire alarm which was not handled particularly well by the staff on duty, given on return to our room the alarm went off a second time. No real apology was received for this.

It had all the conveniences and was recently renovated.

The location is a little bit off the beaten path

Brilliant staff, beautiful hotel, great breakfast, and Madam B that is part of the hotel has amazing chef, so dinner is also yummy! Staff.. Just made all great, really. To tell you that we were leaving the hotel before breakfast and lady at reception made us sandwiches and put some cakes for us so we have something on the way to airport. I was just amazed with people working there and how thoughtful they were all the time.

Pressure in the shower is the only thing that was annoying as it drops so much that you can hardly take a shower, but still.. It is brilliant place to stay!