The PuXuan Hotel & Spa, Beijing

The staff are very friendly and helpful. The most memorable one: The Puxuan hotel staff's dedication shines as they rush to Daxing International Airport, going above and beyond to deliver a forgotten box of cookies. Their commitment to customer satisfaction is truly heartwarming! Thank you!

Spent one night over there. Clean convenient and nice view from the room. The staff are very nice and helpful. They took my luggage and walk me to the room with patient and introduced me their property. Special thanks to Archey and Tiff for being so helpful and nice to me.

Pillow doesn’t work too well for me, too soft.

Cleanliness, Cozy, Strategic Location. Walking distant to many tourist attractions like Forbidden City, Schichahai, Beihai Park, Wang Fu Jing .... etc. The staffs are friendly. Ashley is amazing, she is very friendly and always ready to offer to help. Cervine and Ron are also very helpful. They teach us how to use the Apps to call taxis and recommend us places to visits.

Wifi needed to improve.

The rooms are near perfect.

The TV inside the room hardly works. Very confusing

Gorgeous space and very luxury services

A swimming pool would make this my favourite hotel

All great from door man

No

Design, new, cleanness

We thought spa including a pool or sauna, but not.

It was really a secluded gem in the heart of the city. Very tranquil and well designed.

Still had smell of cigarette smoke in a non smoking room.

This is one of the best hotel in the world. All here is iconic: architecture, service, location, facilities. Will come back 100%! AnaIng view on historical landmarks.

Deposit is 100% from accommodation, and refund is about 5 week days. This not convenient.

Great boutique hotel in the centre of Beijing. Located very close to the historical sites and right next to an underground station. Very modern design and fit out, rooms were excellent

WiFi was difficult to hook up to, gave up in the end.

I like the bed and the bathroom big and comfy.

The room have abit of Sewer smell from the sink and sometimes it gets quite smelly. The breakfast taste is just so so even though they got a lot of choice

Especially the focus on details and the incredible staff - restaurants and Spa all top

Location is excellent and staff are very helpful

Nothing

Staffs are professional and friendly

There will be noise coming from the windows frame due to expansion and contraction. It’s very difficult to sleep well at night as it’s occurred every few minutes and can be quite loud. Was told by the manager that is the same for every rooms in the hotel.

Comfy beds, good view out of the windows. Great toilet and bathroom facilities. Great location.

Considering the cost and prestige of the hotel, we were very disappointed by: 1. No swimming pool or hot tub 2. Very small and poorly equipped gym 3. Small room size 4. Sauna not working 5. Room service telephone not working 6. Not being told breakfast to the room was not included in our breakfast that we’d payed for then having to negotiate when checking out 7. Some staff were unfriendly 8. Room service dinner was wrong in some ways (burger cooked well done and asked for medium rare) my wife’s fries were not delivered Considering this is a ‘spa’ hotel we were expecting a good gym and facilities to accompany it. There is a major focus on style and look, but we found many standard things to be a let down. Furthermore, our check out process was very unfriendly and we left with a bad impression. The woman on the concierge desk was fantastic and helpful, but sadly everyone else was not.

Service was outstanding

Loads of small issues that displayed a lack of attention to detail compared to a usual 5 star hotel - The Aircon would randomly not work which made the room hot - you could only turn all lights off or none via dinner which meant annoying beacon reading lights over the bed or darkness all the time - There wasn't anywhere to store bags or clothes so despite it being a nice large appointed room we had to strew items about - nowhere to hang bathrobes or towels in the bathroom - bad lighting for having a shave in the bathroom - bed was oddly short so me as 6 foot has feet dangling off the end Spa was expensive but completely average in skill and execution relative to other stays in China. Focused on expensive oils not on having actual experience massaging - do not recommend The breakfast was extraordinarily basic and lacking variety for a very high cost. Actual cooking of dishes were more about presentation for social media - for example french toast and pancakes were like cardboard, small domain were cooked from frozen to hard We ended up dining at a hotel next door after a while. We paid well in excess of USD $100 per day for breakfast for two expecting better