Claris GL Hotel & Spa, Barcelona

Great hotel & staff and in a fairly good location. The roof top restaurant was really nice and the food great too and I think it was very reasonable. The rooms were very clean. Lots of nice places to eat nearby. Didn't have breakfast included. The hotel smelled wonderful, I guess it came from the spa.

Room was quite dark, although your not in your room all day it became a little frustrating Room 301. Also, if you need a rest during the day ( my husband recently had a new hip and needs to elevate his leg for a few hours a day) forget it. The house keeping staff made lots of noise, scrapping chairs, loud banging sounds, trolleys rolling up and down. This went on from 9am to 6pm. Other than that we loved the place.

Staff was very nice, location and room was great

The gym was extra small, the price is too high

Perfect location to explore Barcelona, very warm welcome from all staff at reception and concierge. Lovely room with a window that opened to let in fresh air, clean rooms and splendid linen. Lovely terrace on the roof and a small but serviceable gym.

Sadly our room didn’t receive the turn down service. I had booked a double room and I was checked into a room with two singles, the lovely lady on reception indicated that they would change to the double during turn down to avoid any wait immediately. However as turn down didn’t happen, I was left with two singles, and also was disappointed with no turn down. Booking a 5 star, the turn down is something that makes a stay a little extra special. This was very disappointing as I love the idea of the art hotels and had considered staying in another of the chain elsewhere, but I won’t given this omission. No reply to my email to indicate this error, and then when attempting to discuss on reception in the morning they seemed a little helpless and just gave me a card of someone to contact. A few hours after check out I received a mail to say that turn down was refused, which is simply not true. This guest service is not what’s expected in a 5 star place - super disappointing!

Comfortable beds

Internet was bad and limited

Spacious rooms / duplex. Modern fittings.

Open plan bathroom means sleep is disturbed whenever anyone goes to use it. Stairs were also not safe for a toddler. Walls are quite thin and we could hear quite a bit of noise

Food was excellent

Front of house staff and also had to pay upfront for 3 night stay which I never expirenced before at a hotel

Very good location

Cleaning staff kept trolleys infront of my room. Very noisy at times

Great location! The Japanese restaurant is amazing! Our room was good but smelt of fried food, not dirty but perhaps a vent making the smell.

The hotel was really lovely less the smell that I noticed house keeping opened windows

an interesting hotel with individually styled rooms and a lovely roof terrace.

beds were rather hard and the rooms, while quirky, were not as user friendly as they could be. another bin would be helpful! some useful flat surfaces are needed…the upstairs was pretty but we didn’t use it at all. There are minimal English tv channels, so we weren’t using it as a living room. we used the stairs for storage as a birdcage took up a large proportion of our downstairs space.

Slick design, great rooftop pool, superb service

Nothing

Was standard

NA

The location was great! The staff was very helpful especially the bellman. More table for rooftop bar.

Cool Barca hotel.

It was tired.

Clean rooms, comfy beds, central location.

Nice rooftop terrace with bar / restaurant, comfortable and quite luxurious overall

Quite old-fashioned and dark decoration with antiques everywhere (inc. in the bedrooms), very slow staff at the front desk for our check-in. Breakfast was very expensive and served in the basement, with no daylight, and a very sad atmosphere.

location is excellent. clean modern facility

Rooms are small and not well lit

The hotel had great staff.. nothing was too much trouble for them.We enjoyed the smaller size of the hotel..no waiting.

nothing

Great looking hotel with really nice features.

Took a long time to checking. The bed was moving around. And the heat was heating the ceiling and not the bed. I suggest to improve the informatic system, to fix th3 bed and to have a fan in the room to move the air around.

Perfect location for Passeig de Gracia boutiques

My room overlooked the street and was very noisy They could provide earplugs for those rooms

beautiful art & museum pieces

restaurant never asked about allergies and when they brought our lobster ravioli, the sauce had mussels in it - my wife is allergic to mussels! when asked, the response from the waiter was just don’t have the sauce! disappointed

Excellent location near sites and shopping. Large rooms with great art, decor, and amenities - very clean and always smelled wonderful! The staff were outstanding and helped us with directions, suggestions, and booking a train. The service was truly amazing!

clean and spacious room, beautiful location very close to the center but on a quiet street, perfect breakfast and very friendly staff.

The location was great, and quite central to everything. The staff were also super friendly and helpful with everything

Maybe a bit picky but the main shower had a problem with the temperature and upon arrival, the sinks didn't drain properly ( but that was later resolved). Also, our room didnt have the greatest view, which meant we always felt like we were in a cave.

The hotel is stunning. The rooms are unique and beautifully decorated. The grand suite duplex is one of the nicest hotel rooms i have stayed in. With a stunning bathroom. The in shower steam room was an excellent bonus along with the stand alone bathtub. The rooftop bar was by the far the best one we visited while in barcelona with beautiful views and fabulous atmosphere. The staff in the spa/ bar/ housekeeping/ reception were all so pleasent and helpful. I would highly recommend the Maysan secret Massage, it is one of the only massages i have ever received which left me completely tension free. The beds are also incredibly comfortable.

The only issue i had was there was maintenance work occurring which meant there was no hot water one morning with little pressure. My partner unfortunately had a shower where brown rusty water came down on top of him. However, it was only for a second and was due to maintenance work.

I loved the air conditioning which worked really well and the mattress was perfect especially because I was pregnant. The water pressure was very good and the cleaning staff were very attentive. I also enjoyed the complimentary water

The rooftop was full and we were disappointed that as hotel guests we weren’t able to find a seat on the Saturday afternoon. The staff on the rooftop restaurant were not very attentive and should have maybe tried to accommodate us.