Hotel Mandarin Oriental, Bangkok

Everything was simply amazing, from the staff that allowed us to do an early checkin (no charge), all the amenities…and the best fruit at breakfast (my Brazilian wife even admitted the mango tasted better than in Brazil!). We will come back!

Everything!

Nothing to complain about

We love everything 😊

All was perfect

Everything

Nothing

everything you can think of was amazing, service, food, rooms, hotel amenities…

nothing

Everything was exceptional

Great rooms and pool. Some of the best staff in the world

difficult to get back from town to hotel

It was the second time and it was lovely.

Still hv to find out

The view is superb and the room is big and comfortable.　The breakfast is very good in quality and variety. The atmosphere around common facilities are very good surrounded by plants.　Room service is also good. Staff are kind and the response is very fast.

One thing I am concerned about is the lack of explanation on Bose speaker in the room. Of course, if we asked the butler, he would be willing to explain, but at least, some explanation should be given.

Lovely room and amazing staff. Brilliant food and beverage options.

Nothing at all.

The staff are amazing. Very friendly and helpful.

Nothing needs improvement.

The place, the people, the perfection!

It was all perfect. Just wish we could live there :)

Our room was exceptional with a gorgeous view of the river. The service was extremely attentive and helpful and the team went above and beyond at every point - the lobby, the butler on our floor, room service, The Verandah restaurant (right on the river) and the pool team all made such effort to make us feel special. We will definitely return.

The attention to detail

Nothing

Outstanding hotel

Position

Perfect location, clean hotel, beds divinely comfortable and rooms large and spacious. Made our stay in Bangkok. Staff lovely.

Everything

Nothing

Location, complimentary boat service, responsiveness of staff and just the whole atmosphere.

Can’t think of anything

Everything was great. Facilities, spa, the staff, the location, the view from the room

Everything brilliant, service, location, restaurants, view, pool. Best hotel ever

the ventilation of bathroom was need to be improved, especially at the toilet part

amazing hotel, great pool and spa. Fantastic set of restaurants (including the fun one of crossing the river in a boat!). Room had an amazing view - would 100% go back

There is no hiding this is one of the best (the best?) hotel in Bangkok so is priced accordingly. Can image not easy for everyone!

Excellent 5 star hotel with quality, service and charisma on the banks of the river. Amazing food beautiful rooms and friendly helpful staff. Would thoroughly recommend. I personally love the boat ride to the second part of the hotel facilities 2 restaurants, gym and tennis courts across the river, but if that is too far there are plenty of restaurants on the main entrance side of the river - great choice and great food.

Nothing

I like how the staff treat you as a guest, most of key personell know you ny your name . Breakfest is fantastic with a fabulous view from the a tion on the river. Christmas eve was the most entertaining I ever had, all these happy people and staff.

That Christmas lasted longer at the Mandarin Oriental.

The attention to detail in everything is exceptional. We had a wonderful anniversary stay.

Service is outstanding - quite possibly the best in the world. The rooms are excellent, extremely well appointed and designed to a high standard. A lot of thought and attention to detail has been given.

Foyer area looking slightly dated.

Most amazing hotel I’ve ever been ! Attention to every detail.

The Sala Rim Ram restaurant was disappointing in terms of food….very loud music during dinner…

Everything

Nothing was wrong with anything

All staff was excellent. Especially the guy behind the information desk who gave great tips! Breakfast is beyond great!

I WAITED FOR A PLATE OF PASTA FOR 45 MINUTES A LITTLE TOO MUCH SERVICE TO IMPROVE AT THE VERANDAH RESTAURANT

Everything

Nothing

All the staff particularly those in charge of my 9th floor were very well trained and have a high degree of courtesy to valued guests. The room is very clean and serviced very well

Porter service could have been better. The response to guest's request was rather slow. Probably there are not enough porters during the peak time of checking out at 12 noon.

Location and Service are just outstanding.

Breakfast too crowded

The property was conveniently located by the riverside with frequent boat shuttle to Iconsiam. Room was comfortable

It is a very good hotel

Almost everything

Location and cleanliness

Nothing

I had a wonderfull small holiday at Mandarin. It was a first experience for us at this hotel group and for sure we will try the Mandarin in other cities from now on. We had a deluxe premier room and it was very spacious, very clean, large bathroom. I appreciated the treats we received when we entered the room (fruits and candies), a personalized hand-written note, the butler’s 24h service, the sound system, the beach/pool bag… We asked for a specific higher-floor room with view towards the Icon Siam Mall and we received just that! It felt that we were trully taken care of! The pool was a good retreat after visiting the city with a perfect blend of private and nature. The ice-cream “on the house” offered at noon was a cool bonus. We could use the facilities and pool untill afternoon when we left for the airport and it was a great rest before the flight. We rented a car with deuver for Ayutthaya and it was great. The driver Kid always offered us cooling cold napkins with great smell when we finished visiting temples. He was a good guide and we had the most one could do in this 7 hour tour. Breakfast is delicious and with a variety of foods. Omlette was delicious! The boat to cross to the mall is a big plus! … and it is very nice to just take a ride. Loved everything!

Nothing

Everything was wonderful at this hotel - staff went above and beyond to be helpful and kind, the facilities are wonderful, our room was divine.

I love what you are doing.

Exceptional hotel, over expectation

Everything

Amazing place beautiful, really luxury

Everything outstanding The only little note was breakfast not included in the accommodation fee and cost of it at the hotel absolutely out of the market.

Just a brilliant hotel

A real sense of occasion- as you walk in - you know this is a special place

No faults any where

Everything is truly exceptional and up to standards since it is the Mandarin Oriental.

I liked everything.

Beautiful, classic property with great history but understanding of modern needs

Great as to be expected for the price

We took a corner room. I thought it would face the river but it faced a parking garage Room was nice. The view was not.

The service is outstanding

Nothing

We finished up 3 weeks of travel through Southeast Asia with a few, much needed, pampered days at the Mandarin. Everything we impeccable; the food, the drinks, the pool, the jazz club and all the staff. They went above and beyond when they gave us a very late check-out for our very late flight. It was well worth the expense.

Everything

Zero

Top notch service, great food and overall amazing facilities

Everything (activities & restaurants) were really pricey. The location is very central but that means more noise, construction work all around, smaller pool area, gym & restaurants not convenient to access