Hotel Lancaster, Bangkok

Staffs were lovely. Easy checkin. We were upgraded to the suite.

Room is a little bit dated but well maintained

Beautiful hotel, one of my favourites in Bangkok! The sauna, steam room and gym are amazing and the rooms are stunning. Staff are so helpful and friendly

Everything about this hotel is amazing. Beautiful, great pool, view, room, and smells amazing. The staff were so friendly and accommodating. It may be a little further way from the bigger attractions. But for the value and caliber I feel it was worth every penny.

Beautiful hotel , staff were great & very attentive, Northing too much trouble !!

Nothing

Lovely old school kind of 5 star hotel. The service was outstanding, the staff were amazing and the facilities were great.

Nothing much to dislike, my only comment would be for any smokers, the smoking facilities didn’t fit the 5 star standard.

Well kept and clean. Beautiful design.

Nothing.

It was amazing

Just the location is far from things

Gorgeous hotel, excellent service throughout. near public transport.

No other restaurants near by.

The hotel had great staff and amenities, with the restaurants being great with a fair price.

The location is further away from the things you want to do. There is a public transit line, but it wasn't safe to walk for my family of kids, so we need to take a cab everywhere. If you don't have young kids or disabilities you would be ok with public transport.

Clean, good size room, friendly staff, great gym

Pool area - just prefer a sunny pool

We love the facade of the hotel and facilities. We love how close the walk is to the train lines. Staffs are very pleasant. Welcome drinks’ refreshing and great. We love the design of the room and structure of the room. Kids and adults - we love our space with a common living area for some chats and some fun. Toilet and shower space is very comfortable.

Temperature of the shower is inconsistent. Cold and hot water switches every now and then causing concerns for shower, especially for my young kids.

Sauna and steam room Staff helpful Room

Having to check out of a nice hotel

Cleanliness in Rooms and Materials used in Rooms are above the league

Breakfast has variety but could be better

Room size and bathroom size was great.

A little dated room. Lights in bathroom a little bright especially as it shone through to the main room. Could have had a dim light for the night if anyone needed to go

Rooms , staff very good

Breakfast was limited

Absolutely beautiful inside and out, staff were extremely accomodating and helpful

No faults

The welcome tea, staff, and premium Suite is amazing.

First class customer service

Nothing

The executive suite room was huge and very well equipped with a kitchen and washing machine. Also had club lounge access which was great for drinks and light snacks and also made the check in and check out experience a lot smoother.

Clean and good choice of breakfast and stuff are friendly. The hotel also close to MRT and also link to BTS train.

Inside the bedroom have smoking alarm and flashing green lights all the time. At night when you turn off the light that is affecting sleep big time.

Al a carte breakfast each morning is wonderful Cocktails are fantastic both pool bar and Lancaster bar. Food is extremely good and hygiene is superb. Mr Bam and Mr Art are very friendly and welcoming. Rooms are spacious and comfortable.

Lack of decent music in public areas, literally no Thai music Didn't like connecting door or lots of young people knocking early in morning for football training.

Everything was perfect.

Its a hidden gem. Room Hygiene Excellent. Staff Courtesy Excellent. Comfort Excellent.

Breakfast could be better.

Spacious rooms with amazing shower and the best breakfast

Little but far from the main sights but it was so easy to get a taxi

All good

The Club Lounge staff were very helpful. The same for everyone else from the Sky Bar, room service, cleaners and door staff. All very lovely and professional.

The location is not ideal if you like to walk to nearby places as there are limited footpaths around the area.

The staff in the Club Lounge were lovely and took care of every request with such professionalism.

Breakfast was amazing. They had a variety of great choices. The staff was exceptionally attentive.

Everything . Room and view was amazing!-

I took a bath every night. Once the bathtub was not cleaned.

Very professional staff. Very clean and well maintained property. There were many facilities on hand. The roof top bar was excellent.

Great hotel.

Communication in a gym was not pleasant.

Family room size and set up very good with separate bedrooms and living space. Great location within walking distance of the MRT.

Location

Staff are not friendly at all .. i came here for the 3rd time. 2 times i booked the premium room. But the staff are not friendly. In all bkk all the hotels welcoming us with drinks and they are welcoming with big smiles but here no!!

Beautiful, spacious hotel with excellent service. The staff were exceptionally friendly and efficient throughout my stay. I stayed in a one-bedroom suite, which was superb — comfortable, well-appointed, and very relaxing. The ground-floor bar and restaurant served delicious food, though the prices were on the higher side. The hotel is situated on a main road; while there’s an MRT station within walking distance, the immediate area doesn’t offer much else in terms of attractions or amenities. Overall, a wonderful stay with great service and facilities — ideal if you value comfort and don’t mind being a little removed from the city’s livelier neighborhoods.

Nice breakfast. Nice clean and comfortable rooms

Location. Around the hotel is not much to do

The staff are very helpful

Swimming pool Too small and too shallow

staff and hotel overall very good

For vegetarians, food options are extremely limited, almost non-existent

Good breakfast, good swimming pool, super nice and attentive staff

Restaurant overpriced, location is surrounded with heavy traffic which you cannot know beforehand. Longer waiting for more expensive grab

Pure luxury

Nothing

Very nice environment. Very clean and very well organised. They are fast, food and drinks are amazing. Chambers are really good.

Nothing to complain about

I had visited the hotel at various times previously, and was always impressed with everything about the hotel & its staff.

Nothing to mention.

Staff were helpful, big snd clean rooms, house keeping were great, guite,

Location a little far bcs of traffic.

Nice room

Very clean and lovely staff. Pool and gym facilities were top notch.

The cost of breakfast which wasn’t included in the cost was extortionist. The location was also not perfect but ok.

The hotel is clean and kindly staff. The design of the hotel is nice. It is surrounded by many facilities.

The breakfast needs to have Halal food in a clear way and contains more varieties.

It’s in a good location. Lots of little places to discover around the area. I didn’t get to use the facilities this time round but I’d stay here again.

Quiet and cozy. Away from crowds. 7-11 is across the street. The pool is amazing.

To clean the room is slow.

Breakfast in the Lancaster bar was fantastic. Pang was a great server as was Art. Aziz was great for sorting out the taxi to the airport.

great, everything

breakfast rule for the family room, but they didn't enforce it, so all good

Everything was good

Little bit noisy in the morning because of the main road traffic