Pelican Bay Hotel Freeport, Bahamas

clean and spacious room, friendly staff, quiet pool

I love everything about the property the staff always so nice and helpful,it’s always clean and fresh it’s just nice all the time.

Nothing all all everything was at my expectations!

Everyone of the staff was very friendly. The breakfast is great in a nice location. We loved the hotel because of its diversity. The water Taxi to the beach is cool.

It would have been nice to have more shuttle possibilities to activities.

Loved the hotel staff was friendly and the young lady who checked us in was wonderful love her! 😍

I had to leave , lol

The room view was wonderfull from the person who checked me in to the person who served food wonderfull

Everything

No 24 hr bar

Location, friendly staff, up keep of the property

Nothing in particular

Everything was good, the overall ambiance was very pleasant and comfortable due to the villa vibe, my husband and I will 100% visit again.

Loved EVERYTHING ❤️❤️❤️❤️❤️❤️

There was not one thing I didn't like

Beautiful location with very friendly and helpful personnel. Rooms are very spacious, clean and well maintained. Any requests or remarks are dealt with properly.

Breakfast is not what is expected for such a nice hotel. No pastries, very limited cold cuts and even the fruit drinks taste very artificial.

Receptionist was v helpful

Everything is good

Place

GREAT

EVERYTHING

landscape

the maid doesn’t have manners

The staff was amazing and always willing to help. The location is great it's right beside the marina and marketplace.

A false alarm went off in the middle of the night, but that could've happened anywhere. I didn't realize until after I made the reservation that there was no direct beach access. This wasn't an issue because there is a free ferry that takes you to Taino Beach.

Love the pool side. Clean

Ice machine was broken on 2nd floor.

Room location

Bed

nothing

I like the on property restaurants

the location , pools ,

our first room smelt of really bad damp and the fan didn’t work they fixed it but it made a loud noise so we had to change room the second room was better

Great location. Staff were friendly

Hot water availability for showers needs to be improved

very helpful staff, nice modern hotel, comfortable rooms and several pool options and restaurants on site with free ferry ride to beach available

nothing

The staff was very friendly and helpful. The room was clean and bed was very comfortable. The hotel was very peaceful. It was the perfect place to relax and escape from the hectic everyday life. Great location. Close to shopping, restaurants, and beach.

excellent services, team and location

The staff was very friendly, I had an issue with getting the air condition on and front desk sent someone up within 5 minutes to correct the issue with was great. I liked how the property is centrally located with lots of restaurants and activities to keep you busy. Would stay again.

I was disappointed because upon booking the room I had requested a king size bed, which I did not receive, so I called down to the front desk and was told there weren't any more rooms available with the king bed, therefore making my sleep a bit uncomfortable and I didn't get much sleep. The room could've been a bit cleaner, I stayed at the property recently for the year and the room I had then was much better than the one I had on this visit.