Hotel Electra Palace, Athens

the staff was awesome. the offered services were as described. great experience. the view from the rooftop was jaw dropping.

there was nothing that me and my wife didn't like

Location, friendly staff (except for one person at the spa), beautiful view of the acropolis and a very sumptuous breakfast

Expensive, rooms too small but adequate

Very nice hotel, friendly staff

1) of the 4 meat dishes in their roof top restaurant, the beef was not available? I just cannot imagine that with 5 stars 2) the ladies toilet was out of toilet paper en the toilet paper bin was overflowing, not very sanitary and after giving the heads up nothing changed after 30 minutes?

Great location, staff, and breakfast.

Nothing

We were very happy with the hotel’s location, the staff, and everything in general. Everything was great.

There was nothing we didn’t like.

Excellent hotel. Very high standard. Professional staff that provides the best level of service available. Excellent location and the rooftop with the view of the Acropolis is simply stunning. The rooms are a bit outdated. And the soundproofing of the doors from the hallway noise needs attention.

Excellent location—just a short walk from the metro and major attractions. The breakfast was delicious and impressively varied, served on the rooftop with a stunning direct view of the Acropolis.

Room view to the street.

The staff is extremely helpful and kind. Any request or need of assistance was answered immediately and handled to their best possibility. Food for breakfast and dinner is absolutely delicious and the staff even made sure no allergies interfered with experience. (Best chocolate mousse I ever had and best pumpkin ravioli) Rooms were perfectly clean. The inside pool is cozy and has a perfectly calming atmosphere. The location is perfect to explore the main attractions of Athens. One of my top places I have ever stayed. Exceptional in every way. It was my second stay here and again absolutely amazing. I hope to stay here again soon.

The location was amazing - very walkable to the various areas around Athens. The hotel itself was beautiful - breakfast with a view to the Acropolis was a treat each morning. The staff were so lovey and very helpful. We could not have picked a better place to stay for our first visit to Athens. I personally intend to come back in the near future, I hope and will definitely stay here again.

Incredible breakfast Friendly and helpful staff who went out of their way to make a special birthday cake for my daughter

The staff was exceptional in every aspect. The location was more than perfect. The breakfast was incredibly delicious and provided everything you need. I’ll definitely be returning.

Everything I wanted to share my wonderful experience at the hotel. The location was absolutely incredible, making it so convenient to explore the city. The breakfast provided each morning was quite good and offered a nice variety. Furthermore, the room was kept very clean, which is always a priority for me. I would highly recommend this establishment to anyone visiting the area.

We encountered a minor inconvenience with some bags of garbage on the balcony in the momentwe arrivedto the room. Thankfully, the issue was addressed and cleaned up quite fast by the staff. However, we did notice that the shower drain was not functioning optimally. This resulted in water pooling on the floor after each use. We hope this feedback is helpful for future improvements.

The location in Plaka, walking distance from the Acropolis, restaurants and shopping streets. Roof terrace restaurant serving a generous buffet breakfast with an unbeatable view of the Acropolis. Lovely and relaxing spa (pool, sauna and massages/beauty treatments). The hotel surprised us with a cake and sparkling wine for our wedding anniversary - that really started off our stay in a memorable way. Thank you!!

The pavement outside the front entrance (right above our balcony) was being pressure cleaned very noisily at 7.30 am on a Sunday morning! The walls and doors do not seem to be insulated, so you can hear your neighbours quite loudly.

Price is expensive

Location.

There needs to be instructions on how to use the air con/heating in each room.

When in Athens we always stay at the Electra Palace and we have always loved our stays! The staff are friendly and helpful (it’s like seeing old friends each time we return!) and the food and services are great! This stay we were given a surprise upgrade to a room with balcony and Acropolis views! How wonderful! As far as the works that we were told are going on at the hotel.. we were never disrupted in any way. Thank you for always making our stay with you so special. :)

Everything.

Nothing short of outstanding. Staff was helpful, knowledgeable and professional. The room was clean and comfortable. The breakfast was exceptional. The location was perfect. Would definitely highly recommend.

Location with the Plaka a few minutes walk. The view from the restaurant is exceptional.

Easier instructions for the air con/heating.

All

Nothing

Room view, comfy classic feel, small hotel

First night room temperature was low, and I had let the staff know that we are arriving in the middle of the night. The room was not ready. Bathroom had a smell from old plumbing.

We loved the central location, the friendly staff and the really excellent breakfast. The room was spacious and comfortable and tge Acropolis view from the Rooftop restaurant (where breakfast is served) is spectacular.

The design, the silence, the service, the location... Everything!

Excellent location, helpful staff members and nice breakfast facility.

Location, cleanliness, friendliness of personnel, views on the city from the bar

The hotel is located in the most central part of Athens. It has an exceptional location, within walking distance of most historical sites, as well as the main shopping streets and many restaurants and bars. The breakfast is great and is served in the restaurant on the top floor, with a direct view of the Acropolis. The cleanliness and all the services are impeccable! I can recommend the hotel to all guests of Athens without hesitation!

Great hotel with a great ambience and facilities. Lovely staff. The housekeeping ladies ensured the rooms were super clean at all times. Truly appreciated all the good services rendered by the entire team at the hotel.

Nothing that I can think of

Location is perfect, both at the center and away from all the noise. We could walk everywhere. Breakfast is good and I strongly recommend Zohos restaurant for a lunch or dinner.

Daily cleaning needs improvement.

This hotel was amazing in nearly every aspect. The front desk staff went above and beyond and were so incredibly nice. The location is perfect, you can walk to nearly everything within 15 minutes, we saw everything we wanted to see and didn't have to rely on a taxi or public transport. The rooftop restaurant has an amazing view as well. Looking forward to coming back.

There's very little we didn't like. If I had to nitpick, the elevator can kind of have a mind of its own and often times the stairs were easier/quicker. There'd be times you'd push the down button and both the elevators would stop on your floor with people going up and then never come back down to your floor. Didn't make or break the stay by any means.

Excellent service!!

Old-world elegance, incredibly warm and attentive staff, great breakfast with an unbeatable view, perfect location

Perfect hotel, perfect location, great staff, very clean, food is great. Really really recommended!

Nothing

Great staff and good to see long term employees happy in their work. Convenient location

Signage during work as a wet rug (during cleaning)damaged some of my bags and in turn some important paperwork.

Perfect location, vibe, decoration. The spa and breakfast were enjoyable, too.

The double bed were 2 single beds united which very often were slipping apart.

Absolutely superb! Beautiful hotel, wonderful staff… always welcoming! Have returned here decade after decade and kindly remembered by staff. Would not stay anywhere else in Athens! Thanks for a beautiful stay and being allocated best corner room with a view!

Nothing… stay was perfect

Excellent location, comfortable room of reasonable size. Hotel staff is courteous and welcoming. Unfortunately, we had to cut short for personal reasons. We received a credit for the remaining time on the reservation. For that, we thank you.9

The hotel is located very near to ermou street which is the main shopping street. The hotel is super clean and everyone was really really nice and helpful. The breakfest has a nice view to the acropolis (kinda like all other hotels)

A little pricy but you get what you pay for

Facilities and location

Storage space in rooms

The room, stuff, breakfast, location everything was perfect.

Location is excellent, walking distance to many of the attractions and Plata. Breakfast was excelent and the view of the Accropolis was magnificant!

Room could be a little bigger but it was fine for a downtown hotel.

Excellent location, very nice and helpful staff

Nice clean room Extremely friendly staff Great central location

All great

The view from our balcony

The noise from the lift during the night and from the rooftop restaurant early in the morning

We had a wonderful staying,staff was very kind and welcoming,did their best for us to accomodate as good as possible. Always nice and ready to help. Room was lovely and confortable. Absolutely amazing breakfast,with a breathtaking view of the Acropole from thd rooftop restaurant. I received a surprise for my birthday from the hotel, champagne and cake,and we really enjoyed it,thank you!

We had nothing to dislike,it was wonderful!

The staff is helpful and very kind. Everyone is very charming.

Very good location in Athens, overlooking the Acropolis, best breakfast i have eaten in a hotel in Europe recently, the staff were all amazing.

EVERYTHING WAS JUST BEYOND PERFECT

Beautiful view from the balcony. Breakfast was very nice and the view from the restaurant was gorgeous

The gentleman at reception, who checked us in had the worst attitude possible. Considering that check in is your first impression - he totally ruined it. So unprofessional.

The staff gives excellent service. They all appear to take pride in their work and giving great service.

Since it’s in the center of plaka there was little noise from the street. But once we mentioned that they moved us on higher floor and upgraded us for free.

Great location, amazing views, fantastic breakfast & service. Clean rooms and very comfortable beds!

Nothing

Absolutely stunning view from rooftop. Superb restaurant & bar overlooking the Acropolis. Breakfast was excellent, served on rooftop. Excellent staff all round. Perfect location.

Not hotel’s fault: some people stay at 5* hotels & behave like animals. Our corridor was filled with people shouting & arguing late into the night.