W Hotel, Amsterdam

Spuistraat 175, 1012 VN Amsterdam, The Netherlands (show on map)

Expert reviews

New York Times review:

“Several high-end hotels have recently debuted across the city, among them the W Amsterdam. Opened in 2015 by the central Dam Square, the property offers 238 stylish rooms and suites, plus a rooftop pool with views of the neighboring royal palace.”

Featured in New York Times’ 36 Hours in Amsterdam.

Forbes review:

“W Amsterdam is divided across two structures: the Exchange and Bank buildings. Built in 1924, the former was inspired by Frank Lloyd Wright’s Larkin Building, and it originally housed the telephone switchboard of the Royal Dutch Post. Nowadays, it is home to the vibrant W Lounge, a heated rooftop pool overlooking the Royal Palace.”

Telegraph review:

“Housed in an erstwhile telephone exchange building (from the 1920s), as well as in a 1906 former bank across the road, W boasts space, style and edgy design, while bringing a touch of New York pizzazz and snap-to-it service to Amsterdam. The rooftop lounge bar is hard to beat.”

Guest rating

This an aggregated customer review rating of W Hotel, Amsterdam. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 10th in Amsterdam


What guests liked

All you need to know

This intriguing hotel is split between two unique buildings, with each one having its own style which remarkably works perfectly together as a whole. One of the buildings used to be a telephone exchange building while the other was a bank, creating a perfect mix of contemporary and traditional design.

The style of the 238 rooms in the hotel is innovative, to say the least, and of course luxurious. Also, the hotel has 23 stylish suites, 3 WOW suites and 2 lavish Extreme WOW suites. In these rooms, you can find an LCD TV, an iPod docking station, seating area, air conditioning, modern furniture providing unmatched comfort. The rooms also feature red are rugs creating a welcoming feel for guests, a built-in sofa with throw pillows design to provide unrivaled comfort while watching the 40-inch TV. The rooms have an open-concept with the shower enclosed in frosted glass coupled with Bliss sink-side six-bath that is sure to give you maximum refreshment.

The hotel has a famous rooftop lounge which was put in place to give guests a nice view while relaxing. Guests have an option from any of the three restaurants in the hotel to get delicious and tasty meals.

Located just a kilometer away from the Central Station, 14 km from Schipol Airport and less than a 5-minute walk from the Nine Streets shopping area. This makes it an excellent location for tourists and visitors to the city. Make use of the free Wi-Fi, available in any public area, in the hotel and stay connected to the world. 


Hotel deals & lowest price guarantee

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Recent guest reviews


25 November 2023

Super location for a tourist

Location, cozy room


17 November 2023

A cool place to stay

Decor. Roof terrace bar


14 November 2023

Great hotel but the room was cramped with a poor layout.

Great location, very chill building. Awesome staff

Our room was a let down. Very cramped, we booked a city view which was a very small window facing some air conditioning units. The room layout was bizarre. The shower felt like a cupboard and left me feeling claustrophobic. Was very much looking forward to my stay but the room left me feeling disappointed


6 November 2023


The Spa was excellent

Loud music from the bar on the top floor till early hours of the morning


6 November 2023


Good location, friendly staff

I was overcharged for my stay and I haven't been paid it back just yet, also it wasn't the cleanest hotel for the price being paid!


25 October 2023

Very good

Room and Location was excellent.

Maybe the price was a bit more than expected for that level of hotel. Also because I booked throuhgh Booking.com it was hard to manage any changes to the bookings on site and also as we were traveling as a group by I was paying for everything that became an issue as we booked through Booking.com


29 September 2023

Nice stay, quirky but very acceptable and would stay again

Location and ambience



30 July 2023

Very good

Design Friendly staff


24 July 2023

Very good , didn’t like room as much

Location , restaurants

Room , toilet wc bathroom all separate


3 July 2023

Very good

The location was excellent, the staff at the front desk were friendly, and I would like to specially thank Anastisia, the front desk manager who looked after us during our stay. They even sent us cake and chocolate to the room as it was our anniversary. The restaurant Mr. Porter is amazing, the best steak I ever tasted. The bed was very comfortable as well.

The jacuzzi was not working at the spa


30 June 2023

W Hotel’s nice modern property vibe and interior in a good location, but expected more from staff and quality of the W c

Receptionist staff was very friendly and accommodated an early check in. Rooftop lounge, bar, and restaurant area, vibe, and view was nice. Good location.

Rooms were okay, breakfast staff not friendly or accommodating. Doorman was very rude and unfriendly, don’t rely on him for booking you a taxi to the airport.


27 June 2023

You should improve welcoming service front desk, especially

I came 11 at night no one help me to carry the luggage. No one show me my room and my room is like middle floor so I need to carry my luggage from the stairs which they did not inform


22 June 2023

Wonderful hotel, facilities and location, Staff and Management clearly know this, and can be less customer focussed tha

Excellent location. Fabulous bar. Fabulous restaurants. Fabulous Spa.

We have stayed more than once, but staff and management were quite offhand. Refused to give us our room on time. We waited from 3pm until 9pm to get access because they had “sold an extension to the previous occupant”. Management refused to discuss the matter while we were there or afterwards. Reception staff quite offhand. No alternative facilities offered.


3 June 2023


•bed was very comfortable •location was good •nice size room •staff friendly • location i didn’t check out the spa or pool area unfortunately so I cannot comment.

when I arrived there was an event on at the W’s bar. Although it was clear to security and everyone else I was arriving at the hotel with my two suitcases out of a taxi, they didn’t move or attempt to help me. in fact they stood in the way. so I was just stood there with my two suitcases whilst the two idiot security stood infront of me. to be totally honest I was expecting someone to help me with my bags as what happens in any 5* hotel. anyway, after I pulled my bags in myself and made my way past the two security guards who were on a one in a lifetime power trip I checked in. the check in staff were very nice. however, again I had to take my own luggage to my room. that’s just not something I’m at all familiar with in $500 a night hotels lol.


2 June 2023

Very nice but super expensive hotel

The location is perfect, the atmosphere is great and the food is excellent. The spa treatments are also great and the Duchess restaurant is amazing although both are very expensive

The rooms are very small, the service is not that good and the prices are very very high…


12 May 2023

beautiful stay

perfect location, loved the breakfast! amazing staff ! very clean and comfortable

staff responses were a bit slow but i will definitely stay here again


25 April 2023

Stylish and convenient

Style and view from top restaurant (Mr Porter)

A touch too noisy


24 April 2023

Possibly too cool

Nice canal view room; excellent shower; comfortable bed; cool vibe

Very small room for 2 people - no bathroom as such - a (great) closet shower and wc with one (large) basin in the room; no comfortable place to sit in the room apart from the bed (very comfortable). Always a shame to spend a few days away in a room smaller than my bedroom at home. Would I rush back? No, not least because of indifferent service.


7 April 2023


very nice room and breakfast


6 April 2023

Very good

The location was excellent and spa facilities very good.

The ultra modern styling of the room using dark glossy colours and dim LED lighting was uncomfortable on the eye. Also, I didn't like the fact that there wasn't a hand basin in the WC.


14 March 2023

not worth the money

great location great rooms

the staff seem very inexperienced and lack the professionalism expect from a W chain 180 euro to wash 8 pairs of underwear what a rip off !


1 March 2023

Best place to stay

Best location


1 March 2023


the room was so cool. Mr Porter is an amazing amenity in the hotel.

didn’t realise that the pool was closed for winter, this wasn’t published on website or booking.com. there was no lobby at check in, no where to sit while we waited to check in.


20 February 2023

Very good


Till night we heard music in room from Bar. We are not happy because is not available for us Restorant or breakfast


19 January 2023

good location, nice room and great facilities

facilities and access to the spa and gym

Check in desk seemed understaffed - had to wait for nearly 30m to speak to someone.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service


  • - Sauna (additional charge)
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Indoor pool (additional charge)
  • - Indoor pool (all year) (additional charge)
  • - Nightclub/DJ
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair styling
  • - Body scrub
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Full body massage
  • - Fitness
  • - Fitness/spa locker rooms
  • - Live music/performance


  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping


  • - Parking garage


  • - Wheelchair accessible

Pool and wellness

  • - Rooftop pool
  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
Check availability 179£159$222¥23532C$173A$173HK$1738S$293SFr208¥1409kr1831kr1340kr1729