PURO Centrum, Warsaw

The hotel is at a great location! The facilities, the staff and of course the room were amazing. The bar at the rooftop was incredible and also the restaurant at the ground floor.

Nothing to mention here.

Room, bathroom, location, lobby, bar on the rooftop, staff, aesthetic

There is a pillar in the corner king room which is slightly obstructive

I just loved the location, so close to everything. The rooms are super cute as well.

The staff was very accommodating. The bag breakfast was the best we ever had

The iPad lighting feature was not easy to operate

The hotel is beautiful, the beds are comfortable and the breakfast excellent. The location is convenient and the roof top bar has an excellent vibe.

We had an emergency during the stay and the experience with the staff was hit and miss. One person was exceptionally unhelpful and unsympathetic. Another was friendly and kind. But being faced with someone at reception who refused to help or show any empathy was extremely stressful and unnecessary.

The hotel was super clean, very modern and very cosy

Nothing, all was perfect

Very clean and very cozy hotel, hotel in very good place,- lovely stuff...

Everything

Nothing

Best place to stay in Warsaw

The hotel has a great location, is very clean, and features a pleasant design. The shower is spacious with strong water pressure, and the beds are comfortable with super-light duvets. The hotel’s restaurant, Magari, serves really delicious food. The staff are also excellent—friendly and attentive. Keep up the great work!

I have nothing to add here

Very central

Breakfast not included

Tasty breakfast with a big selection of food. Great spa and gym facilities, easy to use. Hotel located in the city center, but in a side street. Room was clean and quiet.

I think reception services could be improved.

Clean and tidy everywhere rooms good size too. Good breakfast.

Shame on surrounding areas next to the hotel there was graffiti. And not nice graffiti.

Nicely decorated

Design and style. Like in all PURO hotels.

Clogged shower drain.

Room was a great size and was decorated very nicely. Sauna was very peaceful. Always nice to have free tea and coffee in the lobby.

All perfect - helpful stuff, delicious breakfast, comfortable bad, clean room with its facilities and great location.

Excellent hotel with an excellent location.

Prices are very high.

Location, breakfast

Small room

Cozy and nice

All was perfect

Design, rooftop when it not overcrowded by people

Stylish hotel, great location and lovely staff. The rooftop bar is a great feature.

There was some noise disturbance from our neighbours who seemed to have a dog in their room.

Top class

Quite a distance from Old Town

Noise travels very easily through the building and you can hear everyone who is closing or opening there doors

Beautiful hotel, friendly staff, free coffee and drinks for guests. Nice restaurants within the hotel. Very clean and great location.

Lack of parking.

Everything

Please add decaf in your complimentary beverage options 😉

The hotel is at the center of Warsaw, 15 minutes walk from the main railway station. The room is very spacious and cosy. The bed is very comfortable. The breakfast is fantastic, everything is fresh and tasty. The staff is professional and always ready to help.

Puro hotels are my favourite hotels. They have identity and style like no other. There is an artful elegance in the rooms and facilities of these hotels. And the Puro Warsaw incorporates these values with aplomb. I love the interior design, the furniture, the art collection and the spirit. I have been to a great many hotels and I can say with certainty that there is nothing like the Puro hotels, not as authentic and with so much commitment. Thanks again for another wonderful stay!

as noted above, nice room, same as all hotel, parking possibility,

preparing and creating invoice just during the leave. I would prefer to give you all details, pay in time of arrival and collect invoice during leave or via email.

Excellent location, great modern room, excellent stuff with great communication and service

Bed is very soft, depends on the personal preference of course

- Puro always has super comfortable beds and bedding. It's my go to brand when traveling in Poland. - Rooms come with robes and slippers. - The restaurant is excellent. Sometimes we eat there every night after leaving the office - it's that good (and easy). - Good roof top bar. Black out shades and windows that open for fresh air.

- I've stayed at this location 3 or 4 times now. Depending on where they put you, the room could be peaceful or disruptive (also depends on the guests around you). You can hear people talking in the hallways and slamming doors if you're in the main hallway. - Room temperature can be tricky. It can be hard to get cold air but the windows open.

Modern design, very comfortable and stylishly done.

Nothing.

Great location, very comfortable and clean room, nice personnel.

Probably would be great if the aircon/heating system is explained better on the control pad.

I had such a great stay! The location is perfect, the room was super comfortable, and it was so nice to have free coffee and tea every day. Thanks again to the front desk for helping me quickly find the pouch I left behind!❤️

Great hotel, great service and great location

Pillows were too soft

Everything

The control tablet automatically turned on when I turned it off, so I had to cover it to make the room dark enough. Please fix this. Otherwise, everything was perfect.

First of all we have appreciated the friendly staff which made us feel like at home! Hotel is very nice & clean, it´s probably one of the best hotels we have ever visited. Breakfasts are exceptional.

Perfect location. Great spa treatments. beautiful designed hotel.

Good breakfast, nice restaurant and bar, free coffee, pretty comfortable bed. Didn't try spa

Not possible to regulate room temperature. Also had a lot of problems with parking elevator but staff communicated it and helped.

Everything

Everything was great!

Great as usual, Puro doesn't disappoint. Warsaw is my stress-free destination because I know that the accommodation will be good and there is nothing to worry about. The things I like about Puro the most: - spotless cleanliness - hypoallergenic bedding and towels option - wooden flooring (and a nice one!) in the rooms instead of carpets - breakfast! it's served beautifully (those le creuset pots with scrambled eggs and sausages!), plenty of options for any dietary restriction and choices and there are different options available to be freshly made for order Last but not least - the staff. Obviously nothing would work without people. Everyone are very nice and welcoming, overall in Puro there always a feeling that every detail is thought-trough. Highly recommend!

Location, breakfast, cleanliness, super comfortable bed and pillows

Everything was great the place, the amenities etc.

2 things stands out the most. 1. Most of the cleaning services do speak English it's impossible to communicate and let them know when it's a good time to clean or not. 2. The breakfast was really good when it comes to the quality but it felt a little mediocre when it comes to the variety personal opinion.

Perfect location, lovely decor and nice staff

Good vibe

Perfect placement. Lovely staff. Exceptional cleaning.

-

Location, design, comfort, BREAKFAST!

-

Very clean, all amenities were at my disposal, very polite and friendly staff, the room is modern and well equipped

Great location, staff is very nice, amenities are new and clean, rooms are modern. Great option to visit Warsaw and enjoy the city!