The Central Station Hotel, Memphis

Most things.

The room felt a bit neglected and could do with a bit of TLC

The location

Peeling paint. Somewhat uncomfortable bed.

Superb location- all the best Memphis spots are within walking distance. The check in staff, security, and cleaning team were all extremely friendly and helpful. Our room was spotless and the bed was super comfy. Seriously no complaints from us. 10/10 experience. We’ll be back!

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Nice room.
Large stylish hotel
Staff were very helpful and friendly,especially in the bar area

Air conditioning so cold in the bar/eating area. Made it difficult to hang around. Even the staff said it was too cold.
Not a nice area to walk to Beale street. Better to get a taxi

Good location for Beale Street and a clean room. Nice decor in hotel. Bar area was nice too.

Room was a little snug - not much room to manoeuvre around the bed.

The rooms were a good size and the bathrooms were spacious. The staff was friendly and the check in and out process were very easy.

Property in need of sprucing up and repair. Multiple elements not working like a confusing TV shut up lamps not affects to the wall properly, etc..

Facilities were good. Building was nicer than most newer hotels.

The Bartender on Sunday, should not have a job working with the public. Had the most I don’t care, attitude I’ve seen in years. The only turnoff of the whole stay. Front desk was awesome (really) dj on Sunday night was fantastic as well.

Right at train station. Only about a 15 minute walk to Beale Street. Beds were good.

Room is small if you have quite a bit of luggage. Having the tv on the side wall was annoying if you like to watch tv from bed. First room we tried the heat wouldn’t come on plus we noticed the tv configuration so we switched to another room but the tv configuration was the same plus it was quite a bit smaller. Broken reading lamp but that may have just happened. All in all, I expected a little bit better considering this is a Hilton. It’s the most expensive hotel we’re staying at on this trip and we did get it because of an early train we had to catch, but I wouldn’t stay here again for that price.

Staff are golden. Very friendly & just brilliant.

Breakfast once morning took too long. Second day no complaints.

The room was modern, staff were friendly and the bar was really cool for a couple cocktails in the evening!

Nothing!!

The room was modern, spacious, clean and quiet. The location was good following a 7 hour train journey from New Orleans and easy to get to the Centre. The staff were very helpful- they arranged a taxi to take us downtown. Jay from DwnTwn Express (taxi) was great and very reliable

Unfortunately, the bar was very busy and loud with a live disco

I liked the breakfast and the hotel.

It was all good.

Great location, safe and walkable

TV didn't work very well

It was a very nice facility with updated amenities.

The rooms are extremely tiny. You couldn’t open the bar fridge door because it hit the bed. But it did have nice high ceilings so you don’t feel closed in. Just very cramped.

Stayed overnight at the hotel since our train got in late. The rooms were comfortable enough for a good night's rest. Right across street from places to eat.

The thermostat wouldn't stay at selected temperature. We would adjust it a couple degrees and after about 30 minutes it would reset.

Interesting and cool history of Memphis music/train station. It has a nice bar and the restaurant Bishop was outstanding. Nothing was wrong with the actual hotel or location.

The toilet ran intermittently all night and there was Kroger Keurig cups in our room. For over $300/night I expected a littler nicer coffee! Food at Bishop was so good, service was slow.

Room was nicely styled.

Bar was very loud when we arrived, couldn't actually hear the reception. Coffee machine was broken and wasn't replaced with a working one. Staff weren't great, not very friendly.

The atmosphere was good. The in room music was a nice touch.

The fridge in our room was broken. The lack of tub or microwave was a bit of a downer. Would have liked to have a vending machine somewhere in the building rather than having to order delivery.

Room and beds were beautiful and comfortable. Amazing location. Helpful staff. The curated playlist was a nice touch.

Parking was expensive and the price was not clearly stated in advance, that I could see.

Intriguing use of a train station. Modern classy. Felt high class. Nice staff, cool bar. Great location on South Main. Trolley stop.

Liked the atmosphere and the bar
Good bar snacks and drinks - happy hour is fun
Love the music in the room that plays whenever the dj is playing
Beautiful and interesting building with great history
Parking plentiful
Helpful staff
Comfy bed
Great having laundry room
Great location in the arts district, we walked downtown and to Beale St etc most days and easy to get the trolly all the way down Main street if you don't want to walk

View from room was limited but that didn't really matter

The beds were so comfortable- the whole place was just funky and cool

Staff was very friendly. The hotel was clean and quiet. Historical touches made you embrace pass times. Great location!

I DID NOT like paying for parking on hotel property. That was horrible to me. I couldn’t tell that paying provided any benefit to my family and I!