Kempinski Nile Hotel, Cairo

The location is perfect, the staffs very nice, the beautiful room, the breakfast was pharaonic, the chocolate lounge and the menu, the restaurants and of course the rooftop with the pool and his view, no doubt we will be back to the same hotel .

Nothing really to be honest .

My 9 nights stay at Kempinski Nile Hotel Cairo was excellent in every aspect. The reception team was professional and welcoming, the staff were exceptionally friendly and attentive, and the rooms were elegant, clean, and very comfortable.

What truly makes this hotel special is its flexibility and personalized service, always ensuring guests feel valued and cared for.

What also distinguishes this hotel from other Kempinski properties is that the team is fully made up of local nationals, reflecting authentic hospitality, professionalism, and a unique local touch that made the experience even more memorable.

Nothing

Lovely hotel. Staff were so nice and friendly. The breakfast was incredible wow the variety. The pool was nice and views so lovely we wanted to see the Nile and this was a great way to see it.

The whole experience and staff were excellent

The Pool was too small

Perfect Hotel
I loved everything
The service was perfect !

I stayed in the fifth floor, and it was a bit noisy at night.

The location is hard to beat, right on the Nile and perfectly positioned to explore the city. After long days of sightseeing, it was the ideal place to return to and recharge.
The food consistently exceeded expectations… Quality, variety, and execution were all strong. Breakfast was buffet with limitless options and the other dining options and evening meals exceeded our expectations.
What sets this hotel apart, however, is the service. It is not just good, it is proactive, thoughtful, and highly personalized.
A special thank you to Raed our concierge, who flawlessly organized three full days of tours for us. Everything was seamless, from planning to execution, and the ability to have it all coordinated and charged to the room made the experience effortless.
Equally, Sabyr, Elhussein, and Bunduq along with the entire pool team created a perfect environment to unwind after full days out. Attentive without being intrusive, and always one step ahead.
If you are looking for a stay in Cairo that combines location, comfort, and genuinely outstanding service, this is a strong choice.

One area for improvement would be the pool setup. Seating operates on a first-come, first-served basis with no reservation system. Given the limited space, this can make availability challenging at peak times, particularly when larger groups (families with children) occupy multiple areas simultaneously. A more structured approach could improve the overall guest experience.

Location was terrific, facilities and restaurants great, staff helpful and stay very comfortable. Would book here again.

I had an excellent couple of days here,

Probably the warmest welcome and kindest staff I have encountered in my many years of travels around the world. Cairo is an extremely challenging city for Europeans and it is very nice to have a place to retire to- with such helpful people.

As an example, I was a little disappointed when I arrived hot and tired from a work engagement on the Sunday afternoon to find the rooftop pool, with its simply amazing view, was quite small and unfortunately all the chairs and beds were unavailable. Potentially my problem, with a busy time wanting some relaxation- definitely a first world problem! I mentioned this at the front desk. They insisted on summoning the Hotel manager who solved the problem! I returned to the rooftop intermittently for the next couple of days enjoying the sensational views, more of a plunge rather than a Long pool and if there wasn't a Sunlounger available immediately, read my book on the chair for a short period and then one always came up.

In terms of room decision it's either Nile or city view. The former really spectacular, but of course with a lot of traffic on the Riverside Road beneath........ The latter without the drama, but nevertheless cheaper and with a really interesting city building behind as its next to the historic part of Cairo with embassies et cetera, I think next time I might opt for the city with a little economy and a change

Breakfast and light lunch by the pool were excellent

In terms of the hotel nothing… However, Cairo is an exceptional city in terms of crazy traffic everywhere and in particular no pedestrian crossings whatsoever. Although it's possible to walk to Tahrir Square in around five minutes, anything more than that take an Uber… Which works extremely efficiently, is amazingly cheap – nb cash only.

Comfortable suite (upgraded). Very attentive and friendly staff. Rooftop pool overlooking Nile.

It’s located the other side of a busy road so dangerous to cross if you want to walk along the Nile.

Good location, lovely room and very friendly staff.

Sometimes the music at the pool was too loud-particularly when people want to chill out after a day of sightseeing. However, the staff turned it down when asked.

Everything .. the food taste was amazing, the view is brilliant.. I loved it . Special thanks the Mrs Maryam in the reception, she was so cute and helpful.

Nothing

It’s a really nice location with beautiful Nile view.

Nothing!

Really well positioned hotel with a superb team looking after their guests. Abeer in Guest Relations was incredible and so helpful when we had an issue. The breakfast buffet was outstanding and all the team went out of their way to help. Would highly recommend.

Lovely hotel. Fantastic helpful staff and spotlessly clean. Rooftop pool is fabulous and the location is perfect.

The gym could do with more equipment

I thoroughly enjoyed my experience at Kempinski. The hospitality was impeccable (all the staff are amazing!) and I was impressed with the standard of my suite. I would like to give a shout out to Abeer and Ragab as they both added to my experience at Kempinski Nile memorable

I honestly can't complain - I had an amazing experience

I appreciated the more intimate size as compared to the other5 Star hotels in Cairo. The location was superb, especially with respect to the Nile. Watching the activities on the Nile added a connection to the area. The staff were vibrant and attentive.Super accommodating. I highly recommend this property. I also appreciated having an ATM in the hotel.

I have no comments or complaints.

Beautiful, well appointed and comfortable room. Wonderful buffet meals and a la carte Chocolate Room

A bit pricey for a room overlooking the river

It was spotless and front of house staff were friendly, welcoming and helpful. The bed was extremely comfortable and minibar was great. Particularly like the jazz bar! I felt very safe, comfortable and relaxed.

The wait staff weren't very attentive...we needed to ask to be served.

Everything. Beautiful rooms. Really excellent breakfast and the Turkish restaurant is highly recommended. Staff were so helpful especially Raneem from the ladies in red team. The location beside the Nile is just perfect.

Nothing.

La escala del hotel es perfecta.

I had a very relaxing experience...the staff was there to really make my stay comfortable. Any question we had was immediately resolved. It really takes away the burden of being in a unfamiliar city.

Small criticism is that the diner we had in the hotel could have been better, but then no chef can cook to everybody's taste.

The cleanliness and hospitality

Raneem from guest relations she was extremely professional and excellent in her dealings. Her communication with the guests was very pleasant and courteous. I would like to commend the hotel for having such high-caliber staff.

Raneem from guest relations she was extremely professional and excellent in her dealings. Her communication with the guests was very pleasant and courteous. I would like to commend the hotel for having such high-caliber staff.