Kempinski Nile Hotel, Cairo

Hospitality

Perfect stay Clean and all staf where friendly.

Fantastic service and great location. Hotel is super clean and comfy. And the service was excellent.

Rooftop Pool/Bar were excellent with a magnificent view

Security and front desk

Nothing

Lovely clean room, comfy bed. Staff super friendly and attentive. Breakfast choice was amazing. Having the swimming pool was great.

Not enough loungers or even umbrellas at the poolside.

Excellent and clean especially the reception staff

None

Clean

Nothing

Excellent location, great atmosphere and amenities, amazing service

Enjoyed the rooftop pool, Jazz bar, and Friendly staff.

The rooms were dated.

Location and services

Small rooms

Great stay

Staff, especially Ziad and Mahmood were too helpful and gave a lot of their time to us, the hotel is clean and quiet, very comfortable place to stay

No beauty center in the hotel and the breakfast area is small reason to the old building design

Staff was very friendly, everyone was helpful and polite. The location was good and walkable distance to many things. The rooms were clean, cozy and comfortable.

Only the pool deck seating area/cafe has very limited seating capacity

The Kempinski Hotel in Egypt offers a luxurious experience with stunning architecture and exquisite dining options. The staff is attentive and genuinely committed to ensuring a memorable stay, providing top-notch service that makes you feel special. The rooms are beautifully appointed, featuring elegant furnishings and breathtaking views.

one aspect to consider is the pool area, it can feel a bit small, especially during peak times. Additionally, there were instances where available sunbeds by the pool were limited, which didn’t quite match the images online that showcase a more spacious and accommodating setting. Despite this, the overall ambiance and service at the hotel make it a wonderful place to relax and enjoy the beauty of Egypt.

Thank u Mr.Mohamed Nabil for the exceptional service and support

Thank u Mr.Mohamed Nabil for the exceptional service and support

Great old world ambience and very friendly staff.

Excellent staff. Good breakfast.

The Junior Suite we were in was a great size with a separate lounge room

We expected a “Kempinski” hotel to be more elegant than what this was. It was disappointing compared to the ones we have stayed at in Nusa Dua and Bangkok

The location was superb- sitting on the rooftop and watching the city lights and Nile River will be a life memory. The staff throughout were excellent, their courtesy was without compare.

It was clean and comfortable

The staff and the pool/gym facilities were great!!

Location

Traffic in downtown

Good proximity for tourist itinerary.

I am a non-smoker and although in a non-smoking room all the corridors smelt of smoke. We ate at the restaurant one night and the staff provided very good service however the main chicken dish was not edible( extremely dry in texture and grey in colour) . We provided feedback and the chef addressed this removed item from our bill however I would hope that the standard of food would be higher. The menu online which we had looked at and chosen items we would like to eat, was not available as they told us in the restaurant they had changed the menu a couple of months ago. It is important that online reflects current menu.

It was in a wonderful location, elegant and comfortable.

The breakfast was superb, highly recommended with a great selection to choose from. The staff were great and the location was perfect. Great views of the river. The Osmanly restaurant was also superb as was the service and choice at the Roof Top area.

Nothing

Everything was on top! Rooms very clean and facilities modern. Hotel location was mid town close to everything and with stunning view at river nile. The best thing was the staff, they were the most professional, kind hearted staff that will always have you’re back for everything i can guarantee you 24/7, and the security was on top. I’ll come back again to that hotel in the future definitely, Recommend it to everybody.

Thanks to all the staff Especially Christina and Raneem. Hussian and Ziad for the great work

Great stay we enjoyed

Very friendly staff

Everything was fine

Very comfortable hotel with lovely staff, nicely positioned only a short taxi ride away from many of the main sights in the centre of Cairo. Both restaurants are great, with excellent understanding of gluten free and food allergy requirements.

N/A

Its clean and calm and its very nice for family stay

Every thing was nice

Satff

All was good

The view was amazing, the restaurants and roof top was just perfect.

Everything was perfect

The food

Nothing

Every everything was perfect. Many thanks to Ms. ABEER for her service and great smile not to forget the rest of the staff. Breakfast is excellent and staff are very friendly spatial thanks to the nice Baking Lady

Location and staff

Entrance very narrow

very excellent hospitality specially Ms.Abeer the guest relation manager . i always recommend this hotel and i will always be your guest.

The stafff are very friendly and efficient

Rooms were good, food was good

Location wasn’t ideal if you wanted to walk around but had nice views

location is amazing and smaller size of hotel give a boutique hotel feel. We enjoyed the jazz bar on the 10th floor very much

Beat view so happy with the service best location thank u

Staff is amazing

The location, hotel and staff were amazing. A special thank you to Mahmoud and Raneem at the reception, Abeer the Guest Relations Manager and Emad the bell-man. You all made this an exceptional stay and we felt right at home. The room was spacious and the team made sure to make the guests feel at home. Will surely be staying there more often.

The AC's could be colder - Some furniture can be updated - There was no hair salon.

Food Cleanliness Staff Location Security Food Diversity ATM service Storage service

Small pool

It's amazing hotel

Nice / friendly staff who were very professional.

The hotel is older and slightly dated. Still nice though.

Quietness, cleanness, staff dealing, location