Hotel ZaZa, Dallas
More photosExpert reviews
“Some hotels fill common areas with high-priced art in an attempt to impress well-heeled clientele. But few hoteliers have the vision to pick pieces that stop you dead in your tracks. That’s one of the things that makes Zsa Zsa as glamorous as the Gabor I like to imagine this hotel is named for.”
Featured as Frommer’s Exceptional Choice in Dallas.
What guests liked
- Top location
- Comfortable beds
- Excellent Wifi
- Great staff
- Spacious rooms
All you need to know
Hotel Zaza is a gorgeous spot that can really elevate your stay to the next level. There is a bit of French style sprinkled into the Texan area, so you are being transported away when retreating back to the hotel.
There are a total of 167 rooms, so if you do not want as much traffic, you may need to go with something smaller. However, boutique hotels at this size can often afford to bring some great perks. Some of the Zaza’s perks include a delicious restaurant, social bar, a swimming pool, and even more.
More specifically, the poolside bar is an awesome spot to relax. Even people who do not stay in the hotel want access to this spot. This is coupled with the Dragonfly restaurant that has a renowned chef creating meals on a daily basis. Dallas has a ton of great food options, but sometimes the in-house spot gives some great value.
Needless to say, staying at the Hotel Zaza brings some great features that some of the competition cannot. Although Dallas itself is the real attraction, you can come back to a comfortable, welcoming place.
Location
Recent guest reviews
3 August 2023
Beautiful hotel. Small pool.
The staff were so friendly and helpful. The room was large and clean.
We loved the pool area but there was never enough seating to enjoy it. People were literally rushing in front of us to reserve beds and then not use them. Quite frustrating.
30 July 2023
It was okay.
The hotel is beautiful. I have stopped many times for drinks and appetizers. This was my first time to stay at the hotel. Having the coffee stations is a good idea, but why can't you have regular cream (not half/half) or milk. Soy and oat milks?? It was nice to have slippers and a robe. And they turned down my bed. The valet guys were courteous and prompt to retrieve your car. I was disappointed because on the room service menu it doesn't state there is a $5 delivery fee nor an automatic 3% room charge. Why didn't they have music Friday night to party at the pool? It was so dead at night over the weekend. What is the Metropolitan Club?
The loud rock music at the pool at 11 am. They should have played that loud music Friday night by the pool. I left the pool, didn't care for loud rock music, Smooth jazz my style. NO music over the weekend at night. I don't like soy or oat milk. Need to get rid of room service charges. BTW I did tip the delivery man $6 cash. Open the pool earlier. How about offering a cool drink and a cold towel at check in since it's so hot. I expected more from ZAZA.
28 July 2023
One of the best hotels I’ve stayed in. Felt like a mini vacation
Everything
The prices on the drinks that come with the room
23 July 2023
Exceptional
The location, decor and hospitality
19 July 2023
The Zaza is always a wonderful place to stay
We were attending a burial at the Greenwood Cemetery which was 3 blocks away so it was very convenient. Also we had flowers for the burial and because of the heat, we were unable to store then overnight in our car... the hotel gladly stored them in an air conditioned room.
Nothing to not like. We had 2 teenagers with us and so spent time in the pool which had floating flamingos! and pink beach balls. We were the only ones in the pool, so the kids had a wonderful time.
26 June 2023
It was just terrific.
It was the first hotel I stayed in for a long time where you genuinely seemed to like your guests. I travel a lot for work and always the hotels seem to hate their guests - this was extremely pleasant.
25 June 2023
Easy to get to location. Restaurant was good and valet was excellent. Rooms were tastefully decorated and larger than mo
Convenient to uptown and staff was fantastic. Valet personnel was excellent and most helpful
All was great
9 June 2023
Everything was Great as expected! Customer Service was Awesome in the Valet & Housekeeping services!
We dined for dinner and had an Awesome time. Great Service
29 May 2023
Exceptional
The location was fantastic
21 May 2023
Very enjoyable
Great location and walkable to lots of different restaurants even at night. Very quirky and the staff are outstanding.
Room service very late sometimes in the early evening
17 May 2023
Fabulous
convenient
pool hours
16 May 2023
Best Uptown Stay
Solid choice in uptown Dallas. You'll be hard pressed to find better comfort and service at another hotel for the price.
16 May 2023
Excellent Stay and Service
First-rate customer service and clean, well-designed rooms with comfortable beds. Always great showers with plenty of hot water.. Dragonfly Restaurant is known for good food, especially the breakfast. Lovely fountain-style pool area for relaxation but still big enough for kids to swim around. Usually a mix of couples and families.. Of all the ZaZa's in Texas, this is my favorite.
Wish pool and food service to pool stayed open an hour longer. Also every time we've stayed here there have been some late night revelers. If they end up next door to you there will be some spillover noise. Rooms are pretty well insulated though.
1 May 2023
Exceptional
the staff was welcoming and the facility was both spotless and inviting. Operations were smooth start to finish (valet guys were the best!!)
1 May 2023
Exceptional
location
The parking $55
30 April 2023
Wonderful place to stay in uptown! Above and beyond
The staff is fantastic. So friendly, helpful and welcoming. All of the valet workers are so nice and fun. Its the little things like putting cold water in your car when they bring the car to you. Beds are so comfortable. Rooms are huge and so clean. Coffee service on each floor by the elevator so you don't have to go all the way downstairs to get it
Wish they had free water in the rooms. $5 is ridiculous.
30 April 2023
Best in hospitality!
location, decor and especially the staff
n/a
4 April 2023
Enjoyable
Location, friendliness of your staff. Especially the valet
I like warm milk with my coffee
27 March 2023
Exceptional
Everythjng
Nothing
22 March 2023
very nice hotel. No disappointments
nice accommodations and nice drivers
inconvenient location
14 March 2023
Great stay for a weekend trip with friends
Location was great for getting to American Airlines Arena
Nothing
13 March 2023
Excellence at its best!
Everyone was so friendly! The food at Dragonfly was amazing and the lady that helped my Husband and I was so great. Also, Manuel from room service was fantastic and made us feel like royalty! Overall our stay was perfect. The valet service was also exceptional. This was perfect for our anniversary trip
13 March 2023
Exceptional
The staff was amazing, the food delicious, the room comfortable and the decor beautiful!
6 March 2023
Exceptional
The location was great, in the heart of uptown around great restaurants and bars
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Wine/champagne (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
Business facilities
- - Meeting/banquet facilities
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Spa facilities
- - Bicycle rental
Outdoors
- - Terrace
- - Outdoor pool
- - Outdoor pool (seasonal)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping (additional charge)
Parking
- - Electric vehicle charging station
- - Accessible parking
Pool and wellness
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
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