The Murray Hotel, Hong Kong

All round excellence. Charming and helpful staff and excellent facilities.

I liked the 24 hour gym and the room was superbly appointed. The view from the room was excellent.

I couldn't order room service. As my custom, I pay for every order whether in a restaurant or in-room dining. In other hotels the service staff brought a card reader with them when they delivered in-room dining items. At the Murray they wanted to talk about this a LOT, which made me feel that they did not know how to make the room service 'service' smooth for a loyal Discovery member...I did not order room service and we went out for breakfast.

Modern, stylish, every amenity and staff just brilliant.

Modern design , staffs are nice and helpful

The room size? A bit small

The hotel was very central and easy to access shops, restaurants and local transportation.

Food at the hotel was a little over priced but lots of local food places to go instead, very short walk.

The Murray is Opulent and Classy. Our stay was an Exclusive Experience, and staff made us feel at home. We celebrated our 20th Anniversary and the Hotel went out of its way with complimentary balloons and delicious cake for our celebration. The rooms are very spacious with lots of amenities and qreat locations.

The staff are very friendly

Sometimes traffic to the way to hotel

Location and spacious rooms. We got the grand deluxe and deluxe room. The cute little things they bring everyday like the bathbombs, skin care and chocolate

Brilliant location. Perfect views. Excellent service.

Nothing!

everything especially staffs. they are very friendly and helpful.

none

Amazing staff!!!

The size of the room and the views

- breakfast was not as expected - the position of the bed near the wardrobe. Difficult to open wardrobe door

Excellent reimagining of a former office building into a top class hotel. Comfortable room, good location. Fantastic rooftop restaurant and bar with great views.

Odd design of swimming pool facilities - no changing rooms beyond individual bathrooms.

The staff is very friendly and upgrade our room for free, the room is big and clean.

The bathtub drain plug is not very convenient to use, it stuck once.

The staff has a great services, they are so thoughtful and provide help before you ask. The room is beautiful, especially the bathroom. The TV also out of expectation, it gives a cinemas vibe there. My partner and I would like to come again.

This property is very well situated within walking distance of Central and Pacific Place. Very friendly and attentive staff.

The artwork is well chosen and the rooms are well thought out.

Fantastic location and very friendly staff

excellent building and rooms with very good service and most pleasant staff

The Murray is a fantastic hotel in the heart of HK Central area. It is beautifully appointed, great location, excellent service and large room by HK standards. Breakfast buffet was great - good selection of western and asian that was just right. Staff was excellent and always ready to assist.

The only complaint I would have is that the bed was not as comfortable as you would expect from a hotel like this. The mattress was hard so perhaps a good quality mattress topper is needed.

The second time I have stayed at The Murray, I love this hotel.

great location

some of the facilities need maintenance. for example lights in the room…

Exceptional level of customer service from all the staff. One of the best hotels I've stayed in.

The quiet and the comfortable room.

The breakfast places were far too small so we ended up canceling our reservation when we saw the long line still at 9:45.

The staffs are helpful; great view from the room; prompt response

great team and service restaurants very comfortable - popinjays is great although the menu is a bit limited great location, view, service

black floors in rooms - a bit draining