The Marlton Hotel, New York

Location

Very small rooms. Common areas full all the time

An earlier era’s charm well preserved and honored. Warmth of the overall environment including welcoming, pleasant and professional staff in all quarters.

We don’t mind the small, but quaint well-appointed and comforts, but having to open and access luggage on the floor??? Not convenient especially as we get older.

Best location! Great security measures! Beautiful room! Staff were all extremely friendly!

Had frittata as part of complimentary breakfast which was dry/overcooked and lacked flavor.

Nice lobby and charming rooms (but small). Staff is first rate and very accommodating. Breakfast is fantastic.

Rooms were small, some had little natural light.

Rooms were a little too tiny for me

Breakfast was good Location was excellent The lobby was great

Construction work outside the hotel unfortunately this is was the view we got and the noise of the builders in the morning. Also lack of surface space in the bathroom and the room was very small

Love the vibe and the coziness.

We've been going to the hotel for three years, but we noticed that it's looking a little tired. Probably needs some freshening up--paint, reupholster the furniture, etc.

Decor and location

Breakfast utensils dirty

Good location. Easy access by public transport. Cosy lobby area with sofas and fireplace.

Rooms are very small. Breakfast is OK but not memorable.

Charming design, cool lobby and vibe

Small room and bed, bathroom needed some cosmetic work

Really nice and cozy hotel with a perfect location. I stayed with my daughter and we loved the bed and the pillows, the room and the bathroom is a little small (I missed floor heating in the bathroom) - but hey, it's NY... the lobby with the fireplace was a favorit hangout and it is nice that it fills up in the evening. Very friendly and helpful staff! All in all - I will definitely come back!

Missed floor heating and shelves in the bathroom.

Great location and friendly staff. Comfortable bed and good shower

The lounge/bar was quite small and busy, many non-residents. There was often nowhere to sit on return from the day out. There were no seats in our bedrooms either.

The Hotel was quaint, bed was comfortable, staff were lovely.

Room was very small and the view was a wall.

I loved the room and the details of the architecture. The lobby was very cozy and the design was well thought of. I loved the options for twin beds, it is perfect for friends traveling together. The location is perfect.

Feedback for the hotel: When I called the staff wasn't sure of the hotel amenities as far as what was available in the room, I didn't see it listed on the website. I called to put my card on file, but when my friend reached the hotel before me, my card was not on file. Nonetheless, the hotel was perfect and I recommend it.

Relaxed, beautiful communal areas , delicious food and drink , comfy beds

Nothing

Nice boutique hotel, good location for downtown New York.

The bedrooms when you are a single person are really small with nowhere to work. The bar and lounge are always super busy and hard to find somewhere to work.

Location

Breakfast started too late…fridge was full of unwanted merchandise so we had very little room

Breakfast excellent. Always a place to sit and prompt service. We liked the cosy, relaxed, retro feel of the lobby communal areas. I loved the original features of the building. Nice shower and toiletries. Great location.

Small room but well fitted considering the size. Enormous overbearing light fixture overhead for such a small room. Not much to complain about.

Excellent location in a relatively quiet street next to a lively area. Lots of great restaurants and bars in easy walking distance and the subway is a short walk away. The Marlton has real character, especially in its lobby, bar/restaurant area. Room was comfortable but, as it's a historic location, a little tight on space. Very friendly and helpful team. Room was cleaned and serviced with care. Good breakfast in seating area with plenty of space - never had to wait for a table.

Room was comfortable but, as it's a historic location, a little tight on space. For example, no in-room desk. More suited to leisure travellers than business travellers.

Great hotel with historical and beautiful interior, good use of the space, convenient location

A little dusty and a little inconsistent cleaning (towels were not changed daily). The rooms are quite small with small beds

Great breakfast, very convenient with easy access to the subway, great location and close to tons of cafes and restaurants. Friendly staff.

Due to building in the next lot, there was a lot of noise early in the morning.

character, location and comfort.

entrance needs polishing without losing character.

Cozy Location

A bit tired, dark. Construction next door during weekdays

Breakfast was a bit disappointing

Great atmosphere

Location Staff

Small rooms , but this par for the course for NY

the location was amazing. close to tons of great places to eat and tour in the Village with good access to the subway. breakfast was delicious and service friendly and efficient. the atmosphere was very quiet calm and old world. a bit too dark in some public rooms.

there was massive building- construction site at the back of the hotel causing lots of noise beginning at 645 a.m. the hotel in anticipation of the building and the noise problem should have asked the builders to subsidize the cost of installing double pane windows in the rooms on the back facade of the hotel to minimize the disturbance to the guests' rest.

Nice staff, great breakfast, excellent locations

Room wasn't big but hey, this is NYC

The rooms, while small, are very pretty, especially if you appreciate an antique-y vibe. All the fittings are brass, the tiles are a beautiful patina-green, and the floors are genuine wood. My room would have been tight for two, but for a solo traveler it was perfect! Hoping to return!

I needed a (small) folding luggage rack. And I would have liked a toast option included in the free breakfast.

I really enjoyed my stay at the Marlton, which was for 5 days. It is a charming, old-world feeling hotel. First, as has already been mentioned, the rooms are small. But as a solo woman traveler, the size was just fine for me. If you're looking for expansive rooms to sprawl, then go elsewhere. I initially booked the Petite Queen but learned (as also mentioned by others) that the Petite Queen rooms face a building that is undergoing construction. And construction starts early and lasts until the evening in the day. And it is really loud. Not the hotel's fault. Even though I planned on sight-seeing, I also wanted to come back to the room to rest and the noise made it impossible. However, as luck would have it, there was another room available, and the hotel staff were so very accommodating and put me in the new room, which was one with a full bed. And again, as a solo traveler, that was just fine. As a matter of fact, I loved the room even more. It felt a little bigger, the bathroom was bigger and had a bathtub. There was also a very nice wardrobe to hang my clothes in, as well as a stocked mini-bar (I took that stuff out and put my own drinks and snacks in). There was also a hallway to the bathroom, giving the room a feeling of being larger. The room was exceptionally clean, the bathroom lovely with a wonderful shower head and very nice toiletries. I found the bed quite comfortable. The pillows are squishy, but I had 4 to choose from and just piled them on and slept just fine. My room faced the street, but there was very little street noise, at least nothing that kept me awake. The continental breakfast included with the room price was just fine. I typically had the oatmeal and a glass of juice, which is really all I needed to kickstart my day. The hotel really is ideally located and easy to get to places either on foot or via the subway, which is a couple blocks away.

Restaurant is very good. It is very spacious and Food is Good

Bath is too small and congested

Room was very stylish but on the small side Bathroom was clean and stylish too Continental breakfast was great with excellent quality produce Bar was busy and buzzing in the evening Staff very helpful Great downtown location

Nothing much without stepping up a price level to include other amenities

Complementary breakfast and staff was great. Funky eclectic vibe!

Water pressure not great. Bed wasn’t the most comfortable. Not able to stream on TV.

Awesome location, one of the main reasons I stayed here. Nice CO bigelow toiletries. Friendly staff. Clean rooms.

A bit loud (doors slamming, noise in the hallway), often had to wait for the elevator. No coffee in the room. Insufficient blinds (lots of light in the AM). Bed wasn’t that comfortable.

I liked the chilled out vibe, the location is excellent and the staff sweet and courteous. The place exudes a calm that I loved coming home too, it felt natural and comfortable most times of the day. I worked in the lobby a lot and that was wonderful as well. Its a stone's throw away from Washington Sq Park which was a lovely addition to the day every time I stepped out. Its far from the madness of the downtown yet surrounded by fun things to do. The room was small but clean and the fixtures were all early 19th century vibe - which felt quite cool!

Water wasn't provided as a given and I went a few nights parched. Its standard to offer a bottle complimentary in other hotels so I wonder why they didn't think of it. The other thing I would have wanted is a clothes rail or a wardrobe for my stuff, but the room was very small and didn't have anything such.

Great location, friendly staff, good breakfast and included

Beds were fabulous! Staff very helpful and friendly and nice. Breakfast pretty good. Location is great.

Rooms were soooooo tiny. Barely space to move. Petite female, 115 lbs

Rooms are tiny but clean and the ac works well. The front desk and bell staff was really nice and the breakfast was great.

Rooms so extremely tiny

Great location.

The sprays used to clean and scent the room were incredibly strong. I don’t personally have a perfume allergy and couldn’t breathe and had to leave the window open at all times.

Location was great, Overall staff was great. Room was clean and maid service was awesome .

Breakfast service was just ok . Server made us feel rushed and never asked what else did we need. Host and hostess were very attentive

Breakfast is good in choice but bad in execution. The only area with so-so service

Breakfast and pillows

Great location, breakfast and friendly staff. The bar/ restaurant are fairly priced and have a great selection.

The common areas of the hotel feel more and more dirty and tired. I have stayed here annually over the past 3 years and it definitely felt like a refresh is needed. There is shabby chic, and then there is shabby. Still a great place to stay! Just don’t want to see it get more run down.

The staff is amazing. The style is also good and the cleanliness is great.

The room size is too small! We just can't find space to open the luggage! We had to do it over the bed. It's almost claustrophobic... Other than that the Hotel is very good.

Hotel location, ambiance, and public spaces are amazing!

Rooms are pleasant, although on the small side.

Charm, comfort, cleanliness and location. Checkout and breakfast until 1200.

Passageway noise but tolerable as this is an old charming hotel. Darkening curtains didn’t completely cover the window, although I was encouraged by staff to approach front desk.

Super location - perfect for exploring New York and easy to get to from JFK (you can get a train direct from the airport to a subway station that's just a short walk from hotel). The hotel is full of character: the rooms are pleasant and clean (if small) and the bar and lobby are full of charm. There's good air con throughout — it kept me cool even in 34 degree heat. A reasonably good breakfast is included in the room price (or at least was when I booked).

Breakfast was served a bit later than I might like - from 8am, which won't suit you if you need to head off to an early meeting. There were no tea/coffee making facilities in my room and bar prices were very high (the minibar prices especially so). Given the cost of my room, it was pretty small, but that's generally the case in NYC. WiFi wasn't password protected, which work users won't necessary like - I ended up tethering a lot.

The Restaurant and coffee bar were excellent.

Very small vanity in the bathroom.

Amazing location in the heart of Greenwich. The staff were very friendly and helped arrange taxis to the airport. The bed was comfortable. We had a great drink at the bar.

We knew in advance but the rooms are very small, which could affect people's stay but we were fine with it. On weekdays there was loud construction work happening from 7am - we were already awake but would be worth considering if you want your sleep!

Certainly the rooms are small, but they are so well appointed. The sheets are high quality, as is the mattress. It feels like a comfortable, clean apartment rather than a hotel. Everything is thought of from the makeup remover wipes to the bathrobe.

If you are going for a work trip, just know that the rooms do not have a desk.

I liked the room - comfortable with nice detailing, great bar area and lobby is comfortable for meeting people and/or doing work.

Bathroom counter is very small