Expert reviews
“Though not in the most picturesque part of Brussels, JAM gets good grades for its stylish raw design, alluring public spaces, cheerful Italian staff, cool nearby hangouts, abundant on-demand extras and a very reasonable price tag.”
What guests liked
- Rooftop bar
- Games room
- Friendly staff
- Boutique style
- Excellent Wifi
- Top location
All you need to know
Located in the stylish district of Saint-Gilles, this hotel offers a life-changing experience for its guests. With a tasteful location, stylish design and modern amenities, the JAM Hotel is the perfect place to stay when visiting the city. The hotel is not just luxurious, it also offers guests nearness to some of the most famous attractions in the city. The popular Horta Museum is only 300 m away from the hotel while the famous Avenue Louise is just 700 m away from the hotel. The closest airport to the hotel is Brussels Airport which is 12 km away.
The hotel offers guests a delightful design and exquisite room options fitted to suit their every need. All rooms in the hotel have standard features such as free Wi-Fi, air conditioning, a flat-screen TV with several cable channels and a minibar. The rooms also have a private bathroom that comes with thoughtful additions such as bathrobes, bathroom slippers, and a bathtub. Guests can also have a commanding view of the beautiful neighborhood from their rooms.
Guests are expected to enjoy the hotel’s lounge bar where various drinks and cocktails are offered to guests to provide the needed relaxation and refreshment. The hotel has a 24-hour front desk that offers a solution to any problem encountered and assists with tickets/tours. Free Wi-Fi is also available throughout the whole property ensuring that guests stay connected to the outside world.
Jam by Vini Divini is the on-site restaurant where guests can enjoy varieties of food options. Other amenities available are a games room, fitness center, and a seasonal heated outdoor pool.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
14 December 2023
Was great, we really enjoyed our first vacation as a couple
Nice atmosphere, free coffee, tea & biscuits, comfortable bed, bedsize, nice bathroom, luggage room, cute Christmas tree in the lobby
No free water, no slippers for cold floor, swimming pool was not warm enough
14 December 2023
Would stay again!
Great facilities, clean rooms and lovely restaurant down below!
Small room but can get by for a short trip. We didn’t realise but the hotel isn’t in a central location which made commuting a bit longer.
8 December 2023
Excellent
Tres bel hotel et piscine top !
28 November 2023
It was good experience.
The facilities of room and hotel were good. we enjoyed our stay in this hotel.
overall, it was good
27 November 2023
I enjoyed my stay here although it was a bit noisier than I would have liked.
This hotel is in a great location- really liked the St Gilles neighbourhood. Well connected with public transport- nearby tram will take you to midi, tram or walk to Louise for the underground. the room was cute. Bed comfortable. The standard of cleaning was high. Staff helpful. Enjoyed the heated pool.
Sound insulation between rooms is poor- could hear the people in the rooms to the sides and above me often. the utility piping that runs through each room constantly made noises. Noise from the bar on the 7th floor could be heard pretty late most nights. I had earplugs so it was fine but maybe something to consider if you’re looking for somewhere more peaceful. It would have been cool if the room had had a mini fridge and a few more plug sockets. The central heating was often on, which occasionally made the room a bit stuffy. There was an aircon unit but it didn’t seem to do much. At least I was able to open the windows though.
26 November 2023
Fabulous
Location.
Room was facing the street and was noisy due to the tram, they have a huge pot of sound blockers at the reception but is no pleasant to sleep with these. Other than that, all was perf, will definitely recommend.
24 November 2023
I appreciated the well-lit and spacious rooms, along with the convenience of a restaurant on the fir
I enjoyed the well-lit and spacious rooms with large windows, creating a pleasant and inviting atmosphere. The convenience of having a restaurant on the first floor and a rooftop bar added to the overall positive experience, complemented by the friendly and attentive staff.
The only downside was the elevator experience, which was either slow or inconvenient, impacting the overall ease of movement within the hotel.
6 November 2023
Fabulous
Loved stylish decorations in the entire hotel, the breakfast was great with various options
6 November 2023
Funky hotel for families
The lady on the desk when we arrived was super friendly and helpful, let us check in early, even though that was not our intention, just trying to find out about parking and gave the kids some sweets. We stayed in room 209. The kids loved the top bunk, it became their little den. The drain smell from the bathroom was strong but its not something we complained about, just got on with and got used to! The whole building is super modern and funky. The location was great, we pretty much walked everywhere (we did hit 28k steps one day though) but there is a tram stop right outside. We loved it, would stay again!!!!
Some of the other members of staff on the desk, although helpful in the end could be a bit abrupt and verging on rude
5 November 2023
Not the hospitality we would appreciate, in a beautiful building on the right location
The architecture of the building! And the atmosphere that goes with it. Very pleasant. The familyroom, we took the luxery of using that room with the two of us, was really nice, big enough for us. And the cosy built in beds.... Window open for some fresh air. Bathroom on point, rather big. Car parking! Neighbourhood, St Gilles was great. All the Art Nouveau houses! Also a kind warm area. And close to the centre. We walked everything for 3 days.
There was only one double bed entirely clean. My daughter and I wanted to sleep in 2 different beds, aspecially while I cought a cold. The other 2 double beds where nog clean. The sheets were dirty, We asked for new sheets, so we could make the bed ourselves, than we got a not fitting cover.... The shower didn't have a thermostatic tap. All together not easy to get what you want: a clean bed, not an extraordinary which for a Hotel. We tried one morning the breakfast: the breakfastroom was cold and not cosy. The breakfast soso.
5 November 2023
Very good time in the hotel with beautiful lady
Hip Nice location Friendly staff Yummy food and drinks on the rooftop terrace
Not many sockets in the room Pool closes early
4 November 2023
Nice hotel perfect for families.
Centrally located - easy walking distance to old town. Clean, modern hotel, great restaurant on site. Friendly staff.
Very limited parking that must be reserved in advance. Street parking was difficult to find.
3 November 2023
Lovely central position with a great vibe!
Lovely property, great staff very helpful. Only had two nights would have liked more. Air conditioning not working so a little stuffy at times but otherwise very pleasant stay!
The walls are paper thin so you do hear neighbours especially when they are having a fight late at night!
31 October 2023
Pleasant
This hotel gives you a very retro feeling,rooms are very small,if you are looking for a different hotel experience then you should go for it,very helpful and courteous staff.decent breakfast.tram stop located next to the hotel,just Mike away from grand place.
Rooms
26 October 2023
great location and unique hotel.
great location with a beautiful restaurant, rooftop bar with stunning views over Brussels and good beer and wine . there was an open air pool but we didn’t get a chance to use it but it looked nice .
7 October 2023
We would do it again!
Nice place in a lovely quarter of Brussels. Pool on the roof is cool!
A bit loud. The air in the aisles.
3 October 2023
The hotel is lovely and is located not too far from the town center. There are so many beautiful and tasty cafes close b
The property was very retro! The staff were absolutely lovely and the hotel was clean. The hotel is pretty close to the centre. The views from the rooftop bar were beautiful and the pool was warm even on cool evenings.
The only think I didn’t like was the pillows. I know it’s only minor but the pillows were very hard and the pillows on the bunk bed had very rough and scratchy pillow cases on them that were extremely uncomfortable to sleep on. Apart from the pillows however, I have no complaints at All! Will definitely consider this hotel if I return to Brussels again.
3 October 2023
perfect stay in beautiful Brussels
clean, modern, quirky
we had a problem, and it was dealt with immediately
29 September 2023
A good experience.
Generally a good experience.
The window to our room was faulty and did not close properly. Lucky it was not winter, but this king of things need to be addressed as quick as possible. The parking bay was alocated was ocupied when we arrived. Luckily tehre were empty spaces, but still, not a good approach.
27 September 2023
Very good
Funky little place in heart of Brussells that is very different in a sort of steam punk way. Breakfast was awesome.
Nothing.
21 September 2023
Pleasant
location
air conditioner didnt work
20 September 2023
Fabulous
Good breakfast. Great and helpful staff. Really cool and artistic design, even in the rooms. Very industrial.
Nothing. All good.
20 September 2023
We enjoyed our stay in the hotel as whole family.
The room was very clean and comfortable
nothing
11 September 2023
Great place to stay in Brussels
Really nice place to stay, breakfast is nice and the hotel is located in a cool quarter of Brussels
Eggs and veggies were a bit cold :)
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Services
- - 24-hour front desk
- - Dry cleaning (additional charge)
- - Express check-in/check-out
- - Fax/photocopying
- - Luggage storage
- - Private check-in/check-out
- - Daily housekeeping
Activities
- - Sauna (additional charge)
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot spring bath (additional charge)
- - Spa facilities
- - Back massage
- - Foot massage
- - Hand massage
- - Full body massage
- - Fitness
Outdoors
- - Terrace
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (all year)
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
Parking
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Lower bathroom sink
Pool and wellness
- - Rooftop pool
- - Heated pool
- - Plunge pool
- - Shallow end
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
Reception services
- - Invoice provided
15 December 2023
Fabulous
Could have 5 people in one room
Nothing