Jumeirah Hotel, Frankfurt

Thurn-und-Taxis-Platz 2, 60313 Frankfurt am Main, Germany (show on map)

Expert reviews

CNN review:

“With its glass tower and shiny saddleback roof, the 28-story Jumeirah holds its own among the architectural icons of downtown. Overlooking the Zeil pedestrian precinct and a seven-minute walk from Goethstrasse, the Jumeirah boasts a best of Frankfurt location for a shopping expedition.”

Telegraph review:

“This centrally located, high-tech skyscraper hotel sets new standards for corporate-luxe hotels, with excellent service that aims to go beyond five star, luxurious decor set alongside bold artworks and an enviable spread of amenities that includes two restaurants, a bar and an attractive spa.”

Guest rating

This an aggregated customer review rating of Jumeirah Hotel, Frankfurt. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 1st in Frankfurt

181£161$224¥23744C$174A$174HK$1753S$295SFr210¥1422kr1848kr1352kr1744

What guests liked

All you need to know

This five-star hotel is located in an excellent location. Situated on 2 Thurn-und-Taxis- Platz in the Frankfurt City Centre, this luxury hotel is the ideal place for tourists and travelers in the city. Offering a wide range of amenities and facilities as well as quality service, guests will surely feel at home within the walls of the hotel. The design and architecture of the hotel are elegant and sleek, while the interior design is luxurious and stylish.

The perfect location of the hotel makes it a short distance away from the commercial and economic hub of the city. The famous shopping street, Zeil, is just a few steps away from the hotel while Romer Square is just 700 m away from the Jumeirah Hotel. Guests can make use of the nearby transportation system; the Hauptwache Underground railway station is just a few 100 m away from the hotel while the S-Bahn Train Station is also 100 m away from the Jumeirah Hotel.

The rooms and suites in the luxury Jumeirah Hotel provide a great view of the beautiful city. The rooms are spacious and well furnished with modern décor and also feature elegant colors. All rooms in the hotel feature a sizeable painting designed by renowned artist Hartwig Ebersbach.

A 42-inch flat-screen TV is showing high-quality pictures, a Nespresso coffee maker, and a climate control system is fitted into the rooms of the Jumeirah Frankfurt.

The hotel restaurant offers guests a chance to experience the best of international and local cuisines served exquisitely in a stylish setting.

 

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Location

Recent guest reviews

5.0
Stephanie

24 May 2024

A great way to spend a weekend

Clean, very close to shops, good quality service

5.0
Gamal

23 May 2024

Couldn’t be better

The genus location & stuff

Nothing

4.5
Abdulaziz

22 May 2024

It was excellent with the help of the receptionist Mr Mahmood and Mr Mustafa. In particular among the rest of the recep

Location

Easy access

5.0
Goran

11 May 2024

Exceptional

Staff at the reception was friendliest I ever had. Very comfortable and very clean room . Best view of Frankfurt Skyline

4.0
Johannes

8 May 2024

Very good

Location Complimentary mini bar

1. Room (corner room) had almost no windows 2. We had a third person but there was no bed linen etc for this person 3. Bar/room service unreasonable expensive (130,- Eur for a bottle of Mumm dry sec)

5.0
Sami

7 May 2024

Nosing around me except Sunday

Clean but noisy. I was in Room 611 and alot of construction building inside 610

I was in Room 611 and alot of construction building inside 610.I did complain in Reception and the lady in reception was not caring. No action was taken

3.5
Mohsen

5 May 2024

Pleasant

Location,front desk very helpful

House keeping

5.0
Abdulazez

5 May 2024

Exceptional

Room size is excellent, easy access to the mall.

5.0
Jamal

4 May 2024

I will come back soooooon ❤️

Every thing and perfect location

Nothing

4.5
Jaisingh

4 May 2024

Fabulous

location

4.0
Slamet

2 May 2024

Very good

Location

None

3.5
Christy

29 April 2024

Nice! Taxi’s are the biggest rip off !

The location was spot on!

What I didn’t like was getting ripped off by a taxi that was ordered by the hotel staff! The staff stated it would be 40 euros and a 20 minute ride to the airport ended with a charged of 75 euros was not cool! Taxis order by the hotel should be a set price before anyone jumps in the taxi! These taxis drivers in Germany are the biggest scammers!

5.0
Yee

27 April 2024

Satisfactory stay

location is centralized, hotel room is bright and cozy, comfortable bedding, good layout, lighting is just right, good security

it is better to have a hot water kettle rather than 2 in 1 coffee machine, and insufficient bottled water for coffee and drinks . would rather have more bottled water than the soft drinks in minibar

3.5
Aaron

21 April 2024

Great location

Great location.

The pillows for the bed were terrible. Worst ever had in a hotel. Access to the pool is not easy to find or locate.

5.0
Mohammed

14 April 2024

Exceptional

Location Size of the room Facilities

The bed wasn't comfortable

4.5
Jones

6 April 2024

JW Marriot Bonvoy Frankfurt is awesome especially the team so professional

Excellent

Basically nothing. Staff very friendly and welcoming

5.0
Euzebiu-ioan

1 April 2024

Excellent

Everything was excellent.It was great.We will definitely come back.Thank you very much

5.0
Turki

24 March 2024

Great stay

The location & the cleaning and the service

There’s no smoking rooms

5.0
April

16 March 2024

Exceptional

Everything 😃♥️😊 I will definitely go back and stay here for longer days ☺️

4.0
Marc

16 March 2024

Nice stay, very good location

Very nice refurbished rooms - friendly staff - very good breakfast - very good location. Excellent concierge services with tips for restaurants etc.

A pity the public parking garage has only 2 chargers for electronic cars. I found the rate rather high - granted all of the above.

4.0
Shameemsha

4 March 2024

breakfast was superb

breakfast and location

nothing

4.5
Ahmed

1 March 2024

Location is very good and staff is helpful spicail Roberta

Location is very good

The rooms are very clean and the staff are very helpful

5.0
John

21 February 2024

I think the best Hotel in town

Room, View (Skyline room) and the location

5.0
Camilo

18 February 2024

Exceptional

The staff was good, breakfast excellent, everything was clean and sorted

5.0
Michael

16 February 2024

Exceptional

The service at the front desk reception was exception exellant. Especially we can recommant mr.mahmud and all other staff.

Room was excellant with very nice views. The automatic elevators are very nice and good idea. Very nice and very good hotel. Centrally located.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Allergy-free room
  • - Air conditioning
  • - Designated smoking area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Facial treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Fitness/spa locker rooms
  • - Tour or class about local culture (additional charge)

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 181£161$224¥23744C$174A$174HK$1753S$295SFr210¥1422kr1848kr1352kr1744