Hotel Excelsior, Venice

Despite being the cheapest option, our rooms were incredibly spacious and offered ample wardrobe space. The hotel's food was consistently excellent, and the staff, particularly Vanessa at the pool bar/restaurant, were friendly and accommodating. It was extremely convenient to travel to and from Venice, as there was a boat available every 30 minutes.

There is no direct path from the pool to the beach or the kids club, and there is also no designated area to rinse off feet when returning from the beach. Although there are showers available, they are not conveniently located near the hotel entrance.

The hotel has a uniquely Venetian atmosphere and combines the beaches of the Adriatic Sea with the proximity to the centre of Venice. We have visited the hotel several times and we really like it. The size of the rooms is appropriate to the time the hotel was built and assumes you are living in them, not just staying overnight.

Although one can accept the fact that the price of the hotel is really high, especially in the summer months, it is a bit disappointing that the interior of some of the rooms is a bit dilapidated. However, the lack of service in the more remote tents on the beach at a price of approx. 400 EUR per day is definitely disappointing. Similarly, the pricing policy for drinks and lunches could be their unpretentiousness and also adapted to the simplicity of the food. The truth is that the quality of dinner in particular is reputedly excellent.

The location and the shuttle boat 🚤 service is excellent.

Old furniture and sometimes a bit of old smell, but this is part of the unique experience of Lido.

The absolute magical location, just beautiful with the personal boat to and from Venice a brilliant touch

The WiFi - really poor considering a 5 star hotel - we had no access to be able to work and we lost out

Fantastic breakfast and the boat transfers to and from Venice were amazing

Slippery in bath taking showers quite dangerous for people of our age with no plastic bath mat

The staf was very friendly an proffessional Location was excellent we loved the hotel Breakfest was good Bar could be better and cocktail bar too

Only cocktail bar STAFF was not proffessional enough Hotel Need more a beautifull bar with Music It is not a Nice bar Old fashion Needs to changement

The location, the pool and the courtesy boat to St. Marks square

The room we upgraded to a sea view but felt the room was pretty shabby. The shower leaked. We had 4 hangers, no dressing gowns. There was a warning not to go on to the balcony. If we were in when the maids came in the evening getting ready to go out it meant we got no water. Room really was not worth the extra money to upgrade. It didn’t even have very comfy chairs to sit it. Upright dining chairs! Be prepared it’s expensive we found a place down the road Bagno Marco for dinner if we didn’t go into Venice.

Everything

Having no coffee in the room in the morning. Being charged 15 euros for some coffee pods that tasted horrible. Was going to stay another night but didn’t because this annoyed me so much. For what I paid it is mean , pathetic, petite and self destructive!!!

Presidential suite was lovely. Concierge Allesandro was extremely helpful and pleasant

Beach, breakfast, pool all excellent. Staff, accommodation very good

Venice itself dirty, rundown the police do very little to help tourist probably the worst city in italy

Excellent service

Can of lemon soda was €9. Food and drink overpriced.

Beautiful hotel fabulous location

Nothing

Breakfast fantastic. Swimming pool lovely. Friendly staff

Minimal gluten free breakfast Pushy Semelier. Trying to sell us wine we hadn’t agreed to.

Location, staff, shuttle water taxi , decoration, room

Needs a spa services

Presidential Suite was excellent and our children enjoyed visiting (they were staying in a separate room overlooking the Venice view) Our sea view was lovely

location, pool, gym, breakfast room, old world charm

poorly trained staff, tired interior of building

location and beautiful architecture

the swimming pool was closed and the piles of sand in front of the sea

Great breakfast and very nice pool.

Beach was under construction and the price appeared to high given the beach was not ready. In summer beach chairs should be available on the beach and the beach houses front of the breakfast case and the hotel are HORRIBLE and OLD School - would expect a modern beach club style!

Lovely location and beautiful room.We stayed in late September so it was quiet on the Lido. It was a trip to celebrate our 30th anniversary and we got a lovely keepsake tin of cookies and wine as a surprise gift.

Staff in general were very nice but we found the girl who checked us in aloof and unfriendly. Lunch was very expensive for what we got.

Atmospheric, prestigious hotel with wide, safe and clean private beach. Generally polite, courteous and helpful staff. The hotel's private free boat shuttle to San Marco is very quick and convenient.

Unfortunately, the hotel hosted a conference during our stay and the sheer number of guests one morning overwhelmed the breakfast staff, some of whom became stressed and less helpful - I hadn't expected this drop in service. We were probably just unlucky.

Very nice, iconic location. Quiet beach. Comfortable bed. Breakfast was superb!

We expected more of our dinner. We made a reservation for the Adriatico Terrace, but the location was closed and dinner was downstairs with a live musician. (piano) Our meals were ok, but with flaws (overcooking of the risotto for example)

Everything was just perfect from arrival to departure thanks to an amazing hotel, we will definitely be back.

Great location, facilities and and our seaview room was lovely. (classic were a bit small).

food very disappointing/mediocre for price and standard of hotel - pool bar and blue bar ok/standard but expensive restaurant was very poor - our worst meal in venice. Lots of decor and displays very old fashioned - the whole place needs a refresh.

the location is superb

it’s not that long since the whole place was refurbished. I believe around 13 years but feels like it could all do with a good clean/ revamp

The old world splendour and charm of the hotel. The large room

The shower floor flooding from badly designed shower stall. Some of the staff were snooty. One staff chided me for unknowingly walking through an empty outdoor restaurant to get to the pool. They charge for everything even drinking water by the pool. Ridiculously expensive to rent a beach cabana. Not included in the already exorbitant room rate