Brown Palace Hotel, Denver

Old world beauty

We didn't have breakfast, but the coffee shop in the hotel is excellent. Great coffee and great selection of milks. The lady who worked there was very knowledgeable and most friendly.

The room was small for two people. Not a lot of room to have two pieces of luggage and two people. Bathroom is very small and no ventalation.

We stayed here for our wedding night and just had the absolute best time. The staff at the tavern made us feel truly celebrated and left us with huge smiles.

Always a wonderful stay, love the ambience and live music.

Nice breakfast room, poor quality food and service. No concierge

The bathrooms are small and the shower pressure is poor. The room furnishings are dated.

very clean and nice staff

some outlits didnt work

The history of the hotel is amazing.

The room we received looked nothing like the pictures. The pictures show an updated room, and ours was not. There were holes in the walls in the bathroom where a towel rack used to be. The tub was half full of water from the leaking shower. I googled best beds in Denver, and I hate to say this, but by far, the worst bed I have ever slept in.

Iconic hotel. Seeing people at high tea was great. I will have to book next time.

Everyone was so polite, attention to detail, and helped me surprise my Fiance as well!! If we didn’t want to leave we wouldn’t have had to, they have everything!

There was nothing I didn’t like about the property

Great room service breakfast!!

First room didn’t have electricity or heat and the staff didn’t alert us; the spa wasn’t accessible on the day we wanted to go

Great food and staff. That atmosphere was great. So much history.

We ate breakfast one morning at the hotel restaurant and it was fabulous. The staff was exceptionally nice. It was a small issue but happened none the less - the wrong cheese was put on my Denver Omlette - the waiter said he would talk to the kitchen. The hotel main areas are beautiful and I loved the piano playing in the evening. Was nice to have an up to date fitness facility to use across the sky bridge. The location is good if you are not going to rent a car - lots of things in walking distance.

This hotel is over priced (maybe it's the location you pay for). The bed was not comfortable. The wi-fi was not free (free to bonvoy members but for what you pay it should be free anyway). The rooms are very small - we stayed in a room for 2 with a king bed - it was a small king. I will not stay here again and will not recommend - I would recommend staying somewhere else and visiting the hotel.

OK. Beautiful hotel. Staff helpful, but do not always seem fully informed.

The location was good and the hotel was magnificent

Elegant.

Historic. Great location. Lovely

it was relaxed and enjoyable experience and met my expectations.

nothing it was all good.

it’s a beautiful historic property

A/C cooling unit had gone out for entire floors in days previous to our stay. we were not informed either ahead of time nor at checkin. It was unlivable and we chose not to stay. we were lucky we were local and had the choice. to be fair we were not charged

The history of the place. It’s location was nice and within walking distance of places we wanted to go.

The bathroom was too small but understandable for the age of the hotel.

didnt have breakfast, but love the lobby and high tea. TOUR WAS GREAT!!!

response from front desk lacking. ice machines were not working and asked for some ice to be sent to my room. never came. Phone didn't work (no battery in handset) but speaker ok.

It is a beautiful building and the interior lobby is just gorgeous.

I would have like a few more outlets in the room. I could find the thermostat either so had to sleep in a hotter room than I would have liked.

I was very disappointed in the breakfast. I thought my biscuits and gravy would be amazing and it was just ok. Biscuits were very overcooked and the gravy was greasy and almost inedible. Pancakes were just ok.

Service was very slow and seemed flustered

history and location

The room wasn’t as expected. There were a few things not up to expectations. the bathroom vanity needed maintenance, the box springs on the bed were just exposed instead of covered. We felt the small maintenance items and things that make a room look a step above we’re not done. We had made reservations to come and do brunch and found out the morning of our stay that brunch wasn’t in the restaurant AND doesn’t have good reviews since it was moved. We canceled that but would have liked that email prior to the day of.

Exquisite historical building, fabulous decor, fantastic spa, and elegant afternoon tea service (one of the best I’ve experienced )! Fun Cigar and Whiskey bar was like stepping back in time! The room was well equipped and the bed was very comfortable.