St Regis Hotel, Vancouver

Staff were excellent, food was good.

Curtains in room didn’t shut properly

Location was excellent. Near to the airport Skytrain which made getting into the city and the St. Regis very easy. Staff were friendly . The room in this heritage building was great.

The breakfast was less than memorable. I did enjoy the mixed berry smoothie.

Proximity to the city and tourist attractions.

One staff member named Keith was very rude to us when we arrived at around 2 am 26th of March.

Great location close to restaurants and Canada Place
Very comfortable facilities and helpful, friendly staff

Great location, lovely ambiance, room was very comfortable, great bathroom. The hotel gas character with very good service- couldn’t ask for more

Nothing it met and exceeded all of my expectations

Location was extremely convenient… breakfast was delicious… all staff were exceptional (friendly, professional, helpful). Hotel and room were very clean and comfortable. I wouldn’t want to stay at any other hotel when I visit Vancouver!

There is nothing I would change

This is a very attractive, remodeled traditional hotel with really elegant rooms, luxurious bathrooms, bathrobes, and top quality products, along with a very helpful, pleasant staff. They went out of their way at several points to accommodate me. The breakfast was excellent and they packed one to go for me the last day. The hotel is conveniently situated near bus and subway lines and under 10 minutes from the main train station. The art museum is a short walk and the Pacific center a block away. It was under 30 minutes to the airport. An excellent deal especially with the breakfast promotion!

I enjoyed the property fully. It has a room in the lobby with computers and a printer. The breakfast room is large with paintings everywhere. It does not have a fitness room. They might consider setting up a reciprocal arrangement with a local gym for visitors at a discount. It has excellent coffee in the room—mine had no fridge or minibar but there is room service. A bar restaurant in the hotel, which was a local favorite, closed recently but an excellent French patisserie/coffee shop is located inside the building and is quite popular. One of the nicest hotels I’ve stayed in over the last few years.

Breakfast, room and shower. Breakfast was great. The room was quiet even though it is next to a busy street. Bathroom floor was heated and the shower head was excellent. The place was in the middle of the town with easy access to bus and tram service.

The floor carpet was not cleaned as I expeected.

Good price, quiet, good breakfast

Neighborhood feels a little sketchy after dark

Overall a great stay with friendly and informative staff.

Nothing I am able to think of at present.

The location was excellent. The hotel was clean and staff was helpful .

Wonderful location. Heart of the city and everything is at a walkable distance. Breakfast was really nice and the bathroom had heated floors. Even the other posh hotels we’ve stayed at doesn’t have that feature! 10/10 highly recommended

Since it is in the heart of the city, often the traffic noises may come at night and early hours of the morning.

Location was great for accessing everything we wanted to visit. The room was very comfortable, quiet and private. The cleanliness was exceptional. All staff were very friendly and respectful

Need greater choice for breakfasts

Breakfast (included) was excellent -- not a buffet! Location was great and staff were superb. We would likely stay here again.

The variable room pricing was odd. I inquired and apparently most (all?) Vancouver hotels are doing this.

The breakfast provided was excellent. The wait staff courteous and accommodating!

No negatives in regard to this property!

Excellent breakfast. All of the hotel staff were great!!

Nothing

Location is walking distance to Canada Place.
Beds and pillows super comfortable.
Breakfast was excellent. 3 choices.
Bathroom essentials all from L’occitane brand.
Room carpet looks very new. Room we had was spotlessly clean.

Travelling companion stayed in room facing street complain of noise from streets.
Smoky smell detected late night probably from vaping or smoking not sure.

The staff was pleasant and responsive.

Great Location and good breakfast.

No refrigerator in room.

The most comfortable bed, had a great nights sleep. Staff were very helpful. Breakfast was delicious and included.

The bar lounge was very dark and the clientele was mostly non guests. Because its not associated with the hotel and another entire establishment it was a little off putting.

Didn't realize Vancouver was so rough! I am not sure if it was the location of the hotel or the city in general. The homelessness was high! I felt safe at the hotel. Thank you!

The smoothie at breakfast was like a cup of sugar! I would have liked that described a bit differently.

The rooms are comfortable and luxurious. The bathroom had a heated floor. The breakfast is first-rate.

I wish they still had a gym

Clean room, nice hotel, very central. Breakfast was good. Staff very friendly.

The breakfast was good and the staff friendly though the menu options were limited. The bed was comfy and the bathroom was spacious and well appointed - the shower was excellent. The nespresso coffee machine was good. The location was great for downtown, minutes away from Gastown and close to bus routes to get across the city.

Our room was at the back of the hotel with large beige wall view and below the window, a mass of AC units which was noisy all the time and did impact our sleep.