The 25hours Hotel HafenCity is a standout in Hamburg, capturing the rugged, maritime soul of its location. Designed by British architect Stephen Williams, the hotel draws deep inspiration from seafaring life, turning the guest experience into a journey through port history. Every room functions like a cozy cabin, complete with unique logbooks featuring true stories from sailors around the world.
The design is intentionally industrial, featuring clever details like a lobby check-in desk made from plywood boxes, telephone booths crafted from driftwood for private calls, and a printer housed inside a rusty metal cage. The hotel’s “HafenSauna” is a particular highlight—a Finnish-style sauna built inside a weathered freight container on the roof, offering panoramic views of the industrial harbour.
Social spaces are just as unconventional. The “Radio Room” serves as a quirky business centre, and the ground floor “HEIMAT” restaurant acts as the living room for the surrounding HafenCity district. Guests are also encouraged to explore the city like locals, with the hotel offering complimentary bike and even Volvo rentals.
Location-wise, it sits at the heart of the Überseequartier, perfectly positioned for culture seekers. You are just steps away from the International Maritime Museum and a short stroll from the iconic Elbphilharmonie concert hall. The famous Miniatur Wunderland, the world’s largest model railway, is also nearby, making this hotel an ideal base for diving into Hamburg’s most fascinating attractions.
Expert reviews
“Despite its bland, modern office block exterior, this trendy HafenCity hotel is full of fun, from guest rooms that resemble designer ship cabins to a chill-out room with retro couches and a record player for guests to use.”
Featured as Fodor’s Choice in Hamburg.
What guests liked
- Excellent breakfast
- Friendly staff
- Top location
- Excellent Wifi
- Boutique style
- Nice design
Location
Recent guest reviews
6 July 2025
Perfect hotel to stay
Lovely, clean, modern
Nothing
11 June 2025
My go-to place when I’m staying in Hamburg.
Very homely feeling.
Super friendly staff.
One of the best hotel breakfasts.
The pillows in the room could be a bit harder.
4 June 2025
Always an experience to stay at the 25hrs
Great location, atmosphere and style. Nice to have water and beer in the room.
Would have loved to have a kettle to cook water in the room.
30 May 2025
Stylish and cozy at the same time
Very lovely design, cozy, comfortable, clean.
Lovely staff and local recommendations.
The sauna is amazing!
4 May 2025
Great hotel and loved the complimentary mini bar!
Loved the room decor.
Nothing
30 April 2025
Great location to visit Hamburg.
Great location in the HafenCity area, only 25 minutes walking distance from the Central Station. Really nice features in the room as well in the entire hotel. Great communal areas and sauna overlooking the city.
It was all good.
11 April 2025
The staff were animated and helpful, the hotel
The location was perfect, just a 20 minute walk from the train-station, and so much to see nearby.
The hotel has many quirky, creative, and enjoyable design elements, and was a great base from which to explore Hamburg.
1. Shower water pressure was quite weak.
2. Shower was quite small.
3. Bathroom sink did not drain properly, even after I mentioned this problem to the maid and the front-desk.
29 March 2025
Great stay, with many sweet surprises!
25hours was great as always, super kind staff and great easter eggs all over the place
18 March 2025
A very cool base to explore the sights of Hamburg
The location was excellent, the room was cosy and stylish. Breakfast was perfect and in the evening the bar was beautiful, great drinks with a lovely laid back atmosphere to round off a day of visiting local attractions
Nothing
14 March 2025
I recommend the hotel!
Friendly personnel, amazing breakfast, comfortable bed, wonderful sight from the room window to the harbour.
Light concept, it was too dark as well as the mirror in the bathroom was too far away so I could not see properly while making up.
13 March 2025
Perfect hotel for a city trip
Stylish and extraordinary look and feel! Many nice things to discover inside the hotel. Great staff, very friendly and hospitable.
24 January 2025
Feels like home!
Attention to detail and friendliness of the staff! My absolute favorite hotel.
27 December 2024
Great unique hotel close to everything in Hamburg. Fantastic staff
The staff
The uniqueness of the hotel and rooms
Attention to detail
Cleanliness
Nothing!
15 November 2024
I would stay here again, the facilities and location were perfect for my trip to Hamburg
The room and all the facilities were perfect for my needs. The location for the event I was attending was perfect. I would recommend this to others visiting the area
22 October 2024
Great location in Hamburg. Well worth a stay.
Great location close to the Hafencity dock area. Plenty to see and do. Nice restaurants close by and many of the city's attractions within easy walking distance. 15 minutes to the centre of town. Unusually decorated hotel room - quite quirky and nautical. Didn't have the breakfast or try the restaurant. Plenty of options just around the corner.
Room looked out over 3-4 levels of apartments so not much to see and we felt like we were spying on everyone.
19 September 2024
We will always choose a 25 Hours hotel if available, in future. Loved it!
A hotel well thought out and really cool. Rooms are well set up, spacious and comfortable. All staff are friendly and helpful. Restaurant served extremely delicious high quality meals
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14 July 2024
Great value for your money
Friendly staff members and perfect location
9 July 2024
Modern friendly hotel in a vibrant part of the city.
It was a lovely surprise to find we had been upgraded to a huge room with a free minibar! Breakfast was good, including vegan options and English breakfast tea!
Finding the right entrance to the hotel was not easy, and the bar was in a different building. This was not ideal if you arrive late in the rain!
7 July 2024
Would definitely come back
Awesome style and cool people
A bit dark ish
28 June 2024
Perfect stay for a win :)
Great atmosphere, friendly people
Building site outside, which started early making Noise
22 June 2024
Nice Modern Hotel
Modern rooms and trendy lobby
Good location
The carpet of the rooms and the parking was very difficult
22 May 2024
Apart from the ‘if onlys’ I really enjoyed my stay here and the staff were exceptionally helpful and friendly.
Quirky and interesting hotel with a nautical theme and friendly staff.
Some ‘if onlys’ would’ve made it even more comfortable-
If only the wifi worked for me on the 6th floor.
If only there was a functional luggage rack.
If only the music on the 1st floor wasn’t so loud.
If only the chair was not a hard metal one.
But I still loved the hotel.
21 May 2024
The location was fairly Central and easy accessible to many beautiful sites.
The Style was fun and inviting.The Hotel was a good vibe.
Construction unfortunately direct across the street . Sleeping with an open window was not an option. A night cap with kool Music was missing to end the day. The Restaurant was ok.
19 May 2024
Would defo recommend
Fun decor, friendly staff, nice touches like free beer
The area was nice but a little quiet
13 May 2024
A trip I enjoy.
location is perfect, style is cosyThe location of the hotel is amazing, very easy to access from the airport and train station. It is in a much more stylish and safe place than other neighborhoods of the city. The design of the hotel, the size and cleanliness of the rooms are flawless. The staff is friendly.
The hotel's entertainment facilities are less than other 25hours locations, but the record room is a great idea. I wish a little more attention was paid to the records
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Special diet menus (on request)
- - Kids' meals (additional charge)
- - Wine/champagne (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Luggage storage
- - Concierge service
Activities
- - Sauna
- - Fitness centre (additional charge)
- - Games room
- - Cycling
- - Fitness
- - Bicycle rental (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Vending machine (drinks)
- - Shared lounge/TV area
- - Pet basket
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
Parking
- - Parking garage
- - Electric vehicle charging station
Miscellaneous
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available

More photos

20 July 2025
Cool decor concept hotel in convenient spot