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25hours Hotel HafenCity, Hamburg

Überseeallee 5, 20457 Hamburg, Germany (show on map)

The 25hours Hotel HafenCity is a standout in Hamburg, capturing the rugged, maritime soul of its location. Designed by British architect Stephen Williams, the hotel draws deep inspiration from seafaring life, turning the guest experience into a journey through port history. Every room functions like a cozy cabin, complete with unique logbooks featuring true stories from sailors around the world.

The design is intentionally industrial, featuring clever details like a lobby check-in desk made from plywood boxes, telephone booths crafted from driftwood for private calls, and a printer housed inside a rusty metal cage. The hotel’s “HafenSauna” is a particular highlight—a Finnish-style sauna built inside a weathered freight container on the roof, offering panoramic views of the industrial harbour.

Social spaces are just as unconventional. The “Radio Room” serves as a quirky business centre, and the ground floor “HEIMAT” restaurant acts as the living room for the surrounding HafenCity district. Guests are also encouraged to explore the city like locals, with the hotel offering complimentary bike and even Volvo rentals.

Location-wise, it sits at the heart of the Überseequartier, perfectly positioned for culture seekers. You are just steps away from the International Maritime Museum and a short stroll from the iconic Elbphilharmonie concert hall. The famous Miniatur Wunderland, the world’s largest model railway, is also nearby, making this hotel an ideal base for diving into Hamburg’s most fascinating attractions.

Expert reviews

Fodors review:

“Despite its bland, modern office block exterior, this trendy HafenCity hotel is full of fun, from guest rooms that resemble designer ship cabins to a chill-out room with retro couches and a record player for guests to use.”

Featured as Fodor’s Choice in Hamburg.

Guest rating

4.4 out of 5.0

Ranked 7th in Hamburg


This an aggregated guest review rating of 25hours Hotel HafenCity, Hamburg. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

88.96 %

Ranked 7th in Hamburg


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

4.0
Lydia

20 July 2025

Cool decor concept hotel in convenient spot

Excellent room with fantastic decor, including a custom-designed wallpaper that had its own catalogue to show you the cultural significance of its features. There was a vinyl room where you could play music, hangout spaces including vintage typewriters and old skool Nintendo 64. The breakfast was good. The elevator decor was like the inside of the cargo hold of a ship. Fascinating attention to detail if you know your ship history.

I was confused about how to use the sauna and the changing space etc. was not separated by gender; I didn't feel clear on the norms when I checked in or through the ample literature in the hotel room. Our hotel room was next door to the not-sound-insulated elevators which began running with customers from 6 am and it was REALLY NOISY.

5.0
Craig

6 July 2025

Perfect hotel to stay

Lovely, clean, modern

Nothing

4.5
Niels

11 June 2025

My go-to place when I’m staying in Hamburg.

Very homely feeling.
Super friendly staff.
One of the best hotel breakfasts.

The pillows in the room could be a bit harder.

5.0
Elin

4 June 2025

Always an experience to stay at the 25hrs

Great location, atmosphere and style. Nice to have water and beer in the room.

Would have loved to have a kettle to cook water in the room.

5.0
Sönke

30 May 2025

Stylish and cozy at the same time

Very lovely design, cozy, comfortable, clean.
Lovely staff and local recommendations.
The sauna is amazing!

4.5
Cameron

4 May 2025

Great hotel and loved the complimentary mini bar!

Loved the room decor.

Nothing

4.5
David

30 April 2025

Great location to visit Hamburg.

Great location in the HafenCity area, only 25 minutes walking distance from the Central Station. Really nice features in the room as well in the entire hotel. Great communal areas and sauna overlooking the city.

It was all good.

5.0
C

11 April 2025

The staff were animated and helpful, the hotel

The location was perfect, just a 20 minute walk from the train-station, and so much to see nearby.
The hotel has many quirky, creative, and enjoyable design elements, and was a great base from which to explore Hamburg.

1. Shower water pressure was quite weak.
2. Shower was quite small.
3. Bathroom sink did not drain properly, even after I mentioned this problem to the maid and the front-desk.

5.0
Sophia

29 March 2025

Great stay, with many sweet surprises!

25hours was great as always, super kind staff and great easter eggs all over the place

5.0
Daniel

18 March 2025

A very cool base to explore the sights of Hamburg

The location was excellent, the room was cosy and stylish. Breakfast was perfect and in the evening the bar was beautiful, great drinks with a lovely laid back atmosphere to round off a day of visiting local attractions

Nothing

4.0
Darya

14 March 2025

I recommend the hotel!

Friendly personnel, amazing breakfast, comfortable bed, wonderful sight from the room window to the harbour.

Light concept, it was too dark as well as the mirror in the bathroom was too far away so I could not see properly while making up.

5.0
Katrin

13 March 2025

Perfect hotel for a city trip

Stylish and extraordinary look and feel! Many nice things to discover inside the hotel. Great staff, very friendly and hospitable.

5.0
Yara

24 January 2025

Feels like home!

Attention to detail and friendliness of the staff! My absolute favorite hotel.

5.0
Jennifer

27 December 2024

Great unique hotel close to everything in Hamburg. Fantastic staff

The staff
The uniqueness of the hotel and rooms
Attention to detail
Cleanliness

Nothing!

4.5
Michael

15 November 2024

I would stay here again, the facilities and location were perfect for my trip to Hamburg

The room and all the facilities were perfect for my needs. The location for the event I was attending was perfect. I would recommend this to others visiting the area

4.0
Ian

22 October 2024

Great location in Hamburg. Well worth a stay.

Great location close to the Hafencity dock area. Plenty to see and do. Nice restaurants close by and many of the city's attractions within easy walking distance. 15 minutes to the centre of town. Unusually decorated hotel room - quite quirky and nautical. Didn't have the breakfast or try the restaurant. Plenty of options just around the corner.

Room looked out over 3-4 levels of apartments so not much to see and we felt like we were spying on everyone.

5.0
Fearn

19 September 2024

We will always choose a 25 Hours hotel if available, in future. Loved it!

A hotel well thought out and really cool. Rooms are well set up, spacious and comfortable. All staff are friendly and helpful. Restaurant served extremely delicious high quality meals

-

5.0
Leona

14 July 2024

Great value for your money

Friendly staff members and perfect location

5.0
Stephen

9 July 2024

Modern friendly hotel in a vibrant part of the city.

It was a lovely surprise to find we had been upgraded to a huge room with a free minibar! Breakfast was good, including vegan options and English breakfast tea!

Finding the right entrance to the hotel was not easy, and the bar was in a different building. This was not ideal if you arrive late in the rain!

5.0
Dominic

7 July 2024

Would definitely come back

Awesome style and cool people

A bit dark ish

5.0
Harm-jan

28 June 2024

Perfect stay for a win :)

Great atmosphere, friendly people

Building site outside, which started early making Noise

4.5
Alejandro

22 June 2024

Nice Modern Hotel

Modern rooms and trendy lobby

Good location

The carpet of the rooms and the parking was very difficult

4.5
Bronwyn

22 May 2024

Apart from the ‘if onlys’ I really enjoyed my stay here and the staff were exceptionally helpful and friendly.

Quirky and interesting hotel with a nautical theme and friendly staff.

Some ‘if onlys’ would’ve made it even more comfortable-
If only the wifi worked for me on the 6th floor.
If only there was a functional luggage rack.
If only the music on the 1st floor wasn’t so loud.
If only the chair was not a hard metal one.
But I still loved the hotel.

4.0
Cornelia

21 May 2024

The location was fairly Central and easy accessible to many beautiful sites.

The Style was fun and inviting.The Hotel was a good vibe.

Construction unfortunately direct across the street . Sleeping with an open window was not an option. A night cap with kool Music was missing to end the day. The Restaurant was ok.

4.5
Margaret

19 May 2024

Would defo recommend

Fun decor, friendly staff, nice touches like free beer

The area was nice but a little quiet

4.5
Parium

13 May 2024

A trip I enjoy.

location is perfect, style is cosyThe location of the hotel is amazing, very easy to access from the airport and train station. It is in a much more stylish and safe place than other neighborhoods of the city. The design of the hotel, the size and cleanliness of the rooms are flawless. The staff is friendly.

The hotel's entertainment facilities are less than other 25hours locations, but the record room is a great idea. I wish a little more attention was paid to the records

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Wine/champagne (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service

Activities

  • - Sauna
  • - Fitness centre (additional charge)
  • - Games room
  • - Cycling
  • - Fitness
  • - Bicycle rental (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor furniture

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Vending machine (drinks)
  • - Shared lounge/TV area
  • - Pet basket
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)

Parking

  • - Parking garage
  • - Electric vehicle charging station

Miscellaneous

  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 87£77$108¥11448C$84A$84HK$845S$142SFr101¥685kr891kr652kr841