Hotel Casa Fuster G.L Monumento, Barcelona

the AC wasn't that cold

Everything, location , room , food and drink

Nothing

Beautiful property, wonderful cafe, very nice staff and excellent location

Nothing

Perfectly located. Beautiful building but capped off by the wonderful staff

Very little

The staffs are extremely friendly and well-trained. The location is close to Casa Mila and Casa Batllo, which makes it easy to walk to these attractions

It was really hard to flush the toilet. As a 5-star hotel, it would be hard to accept

Great hotel fantastic staff

everything was amazing

the restaurant no service, we left after waiting 15min

We celebrated our wedding anniversary and couldn't have chosen a better 5star hotel. We were given a selection of fruits and chocolates and a bottle of champagne as a gift - it was a great surprise. We also got a beautiful room with a view of the Sagrada Familia. Spacious room, comfortable bed, luxury quality bedding, bathrobes, towels. The bathroom had everything we needed, of the best quality. A great sauna was available for private booking, it was the highlight of our day every evening. The cleanliness everywhere was spotless, the staff at the reception, the concierge, the cleaners were very nice, they always looked after us. I highly recommend this hotel, we would be happy to return anytime.

Everything was perfect.

We had amaIng man by name Micko who was alwaya willing to help.

Close proximity to shopping areas Not too crowded Safe surrounding Great amazing, courteous, helpful staff Special mention to Omar!

Our room air conditioning was not too strong.

The hotel staff were the most amazing we have ever dealt with... The staff weren't being friendly and helpful because it was their job, they actually cared personally for each and every customer to make their stay a pleasure. If you value awesome, respectful & compentant hotel staff, visit and see for yourself... Hotel Casa Fuster, your staff are your greatest asseset.

Staff was extremely friendly and polite, hotel was beautiful

Nothing

Best location, luxury and friendly

Breakfast choices could be more improved

One word.....FABULOUS

VERY LITTLE

The staff demonstrated utmost professionalism, provided valuable assistance, and exhibited a commendable level of attentiveness to our requirements. The location proved to be exceptionally advantageous. Our expectations were not only met but also surpassed.

the location was great. The room was comfortable.All of thesraff was helpful.

The resturant was not good the quinoa was undercooked

Character

Beautiful property in an excellent location. Great facilities and wonderful services. I loved everything during my stay. Very happy that I had chosen this hotel for my time in Barcelona.

Location & styiling

Great location, very attentive staff!

The tiny rooftop pool, it was more like a bathtub 🤣

We absolutely loved everything about our stay at the hotel, from the moment we walked in, the lovely smell, the exceptional staff, the facilities, location, all was fantastic!

I think the b'fast could be improved!

Location excellent, room was in a quiet location and the bed was very comfortable.

The shower in the bath tub was a challenge to use. You had to climb over a high bath tub side to get access to using the shower. Not practical for anyone over 60 and could be health and safety issue.

The breakfast was fabulous. The staff outstanding

Can’t think of anything g

Location, staff great service

Room wear not confortable

The hotel was clean and the people were friendly. It was very comfortable.

Location and staff

Room was a bit tired and had a musty smell

The location is perfectly close to every attraction! We walked everywhere’

Bathtub was a bit difficult to get in an out of ..

Really nice personnel. They kindly gave us a late checkout. Accommodated all of our requests. Great breakfast. We really enjoyed our stay. Would love to come back.

The lobby is a little dark and as you’d expect from outside.

The property was gorgeous, very clean and the staff was amazingly friendly and so helpful! The location is also fantastic.

Location was wonderful. Staff was superb. Room was beautiful. Overall, exceeded my expectation. Highly recommend staying at this hotel.

My trip was too short.

Incredible breakfast. Staff was beyond amazing. The bathroom was exceptionally beautiful and made you feel totally pampered. The hotel is stunning and I loved everything about it.

The bed was firm, not uncomfortable but firm.

Amazingly central located & walking distance!

Not a thing

The room, friendliness of staff and dinner at Aleia restaurant are exceptional

We found everything to our liking.

The shower is terrible and the check in process isn’t ideal for a 5 star hotel

Location excellent. All staff very helpful and kind. Room was spacious and comfortable. Amenities good

Fridge could have been a little bigger. Bath amenities Could have been better quality. Curtains were hard To open and close. Not enough casual restaurants Where one can go for casual dining and not fine Dining always

Excellent location would absolutely use it each time I go to Barcelona

There’s nothing I didn’t like about the property. It is fantastic.

The property was well presented in a good location with friendly and helpful staff for the most part.

I was disappointed with the attitude of one member of staff at check out. She initially tried to charge full adult taxes for both my clearly young 11 and 13 year old children for the whole 6 days saying she thought they were over 18 and being somewhat rude about it. Another member of staff had to step in at her refusal and tirade in Spanish even though I said I did not understand Spanish. Also after 6 days of having a family suite of 2 rooms I asked for a late checkout to which I was informed by the same member of staff was not going to be possible at all as there was a check in a few hours after our checkout. The request was accommodated by another member of staff but only for one room for an hour and on going back to collect my luggage several hours later both rooms were still empty and hadn’t yet been cleaned showing there was no check in. I found this disappointing after having spent 6 nights there and paying good money with rooms and bars for what was otherwise a very good experience.

Stunning, amazing & absolutely gorgeous! All of the employees were excellent & the service!

Not a thing!

The location was superb and the entire staff was a friendly as you can get.

Nothing I can think of

Staying in a building designed by Lluís Domènech i Montaner is a treat on its own, but this hotel is an epitome of personalised luxury. First and foremost, the hotel personnel are wonderful - all of them - efficient and helpful, not in a formal way, but rather friendly and personal. Hotel public areas - lobby, breakfast hall, Cafe Vienes, rooftop terrace are visually impressive. Our deluxe room was perfectly appointed, featuring separate bedroom, living room and spacious bathroom. Our balcony was overlooking the quieter part of Passeig de Gracia. Hotel's location is unbeatable if you want to explore Barcelona's cultural treasures and best restaurants. Sagrada Familia and Plaza Catalunya are 20 min walk away, Casa Mila is under 10 and Casa Battlo/ Casa Amatller is under 15. And you will be spoilt by a choice of restaurants and shops in the neighbourhood. We already start planning our next stay at Casa Fuster

Rooftop terrace was excellent. Omar, the waiter, was exceptional.

Everything

Nothing we didnt like

The location , the building , the facilities

Price too high for a quick snack on rooftop . Pool too small.

It was so welcoming aspecially the door bell gentleman in front Wasn’t happy though with coming back to the hotel around 200pm our room was not clean that’s very late for a5 star hotel

No breakfast facilities to offer with the accomodation

My husband and I stayed for one night in August 2024. We appreciated the friendly and helpful staff at the 24 hour reception desk. We also appreciated that we were able to have an early check in as we arrived quite early in the morning. We liked the location, the comfortable bed, air conditioning which worked, cleanliness of our room room amenities and the quiet room ( we stayed in Room 222). Breakfast was included in our rate and was a buffet, with a decent assortment of hot and cold European and Spanish style offerings. There was also a chef who prepared omelettes and crepes to order. The staff in the breakfast room were also friendly and helpful. The hotel is old-worldly and has a lovely history. Whilst our room did not have a view the view from the rooftop is great.

Quite expensive

Breakfast in the cellar is a strange idea

Location , staff, cleanliness, everything

Nothing

Location was good, doorman and desk staff were very friendly.

A lot of interruptions from cleaning people. Noisy outside and cleaning noise late at night.

Staff and hotel is incredible!