The Charles Hotel Harvard Square, Boston

Convenient location

Heightened - and unexplained - security presence with Dept of homeland Security, Secret Service, etc all over the place. Price gouging - certainly not worth $ 955. My weekend stay is the equivalent to one week in Sicily - and Harvard ain’t Sicily.

Location was great for Harvard and not too far from Boston central. Staff were very helpful and the restaurant was a lovely place for breakfast and dinner on the night we arrived. We also enjoyed the outside space for a drink in the evening just outside the bar and the servers in both the restaurant and the bar were delightful. The beds were so comfy with gorgeous linen and it was lovely to have a bath as well as a shower. Everything was spotlessly clean.

Superb location in Harvard Square. Sophisticated peaceful ambience. Beautiful facilities, including 3 wonderful restaurants on site. Very welcoming and responsive staff.

This is a really great hotel right on Harvards campus. We were able to walk to multiple restaurants and stores in Harvrd Square.

The Charles had a lovely mix of old world charm meets modern conveniences. Our room was spacious and well appointed. I appreciated the “Harvard chairs,” Nespresso machine, robes, and slippers provided. The location can’t be beat - I recommend it if you’re visiting Cambridge.

The only thing they missed was refilling our Nespresso pods when they cleaned our room - everything else was flawless!

Location

Expensive

The staff was extremely welcoming and attentive. The hotel itself is well decorated and extremely clean.

I genuinely have no complaints outside of no mini fridge in the room!

Breakfast at Henrietta's Kitchen was good

There was no staff support for loading/unloading luggage

I was impressed by the staff from lobby to kitchen to cleaning very friendly and courteous 👍👍. Area is walkable with lithe of things to do and eat.

For the value of the room it was too expensive and no complementary breakfast which is an added expense a good simple breakfast buffet would have been lovely specially for people from out of town traveling with kids.

Location

NA

Room was quiet, great view to the square in front of hotel and very clean. Wonderful linen and clean bathroom with ample towels.

Front desk person at checkin was some " visiting" student from India who could not even answer simple questions about the hotel- such as how much the breakfast would cost. Doorman did not even offer to open the door- any time we walked through.

Convenience

No do it yourself laundry

Comfortable bed & luxurious bed linen / pillows. Great in-room dining. Location was excellent.

There was an adjoining room (locked door to room next door) from my room & the sound proofing between the rooms was not as good as expected. This only impacted me the first night/morning of my 5-night stay.

Great gym and breakfast

It is an attractive hotel, conveniently located, with a nice view of Harvard Square. We arrived early and yet they accommodated us by providing an alternative room.

No complaints.

Everything was great. Staff was extremely helpful and friendly!!!

Price was a little steep. Comparable to NYC pricing. More than Chicago pricing. Think it should be more comparable to Chicago.

check in and out

No book in room that explained services or location of amenities, etc. Consequently, I used none of them. Only one comfy chair for two guests. Restaurant was unwilling to make a reservation for 8 people.

It’s a great hotel nice location

The rates of the stay was rather insane. It was more than I make a week which was ridiculous.

Excellent location. Comfortable rooms and great restaurant.

Excellent location and top gym

Dining facilities and coffee options

The staff was very helpful, and the location was perfect for us. Our double room was super comfortable and spotless - also very charmingly decorated. The whole hotel is well set up with good options for meeting others, food and just taking a break in the lobby areas.

Not a thing - this was a perfect stay for us.

the location and the conformtable of the hotel is very nice. But I could not book the breakfast included with my stay, so I have to pay separetly.

the wealth in this time is no too good to take a walk down the river. And the furniture some time should fix the broken one or you can change the new updated.

Room service Valet service Breakfast menu

Some of the Henrietta's Table staff were not very professional. Undersized/over-priced pain meds at the :"boutique". No way to make tea or coffee in the room.

Clean, cozy, classic. LOVE the location right in Harvard Square!

Lovely environment. The mini- fridge in the room didn’t work, but they delivered a new one.

The room is wide and spacey. It has two stands for luggages. It does not have electric kettle nor coffee machine, but upon request the hotel provided us with electric kettle.

No electric kettle nor coffee machine. But, upon request, the hotel provided us with electric kettle. It would be nice if the bathroom has installed bidet at WC, either handheld or as part of WC.

Loved this charming hotel. Close to Harvard, the red line taking to downtown Boston and all amenities close by.

Friendly staff, great dining options within the Hotel, comfortable beds and central location.

No access to tea/coffee in the room.

The staff were fantastic, very clean, beautiful decor, quiet, incredibly comfortable bedding. High quality refreshments in Noir. Loved it! Recommend 100%

Excellent

Great location, extremely comfortable bed and great restaurant

Price

The staff from the front desk to the valets to housekeeping were attentive and friendly, and overall as amazing as ever. Our Great Dane felt especially welcomed. It’s also the perfect place to be for a regatta and to see our kid who goes to the local college just a few steps away. :)

Love it all.

Very accommodating staff. Great restaurants - lovely jazz bar. Beautiful rooms. Everything very comfortable. Easy parking with electric charging.

Room, breakfast, cleanliness are the best.

Upon check in I found that the young lady that attended us at first said we did not have a reservatiion - but then I showed her our Booking.com reservation number and she accepted it. There were no apologies. The rest of the staff was very attentive, especially Mr. Jamil.

Room was very comfortable… Excellent service!

If you are looking to Go around Harvard it ia just a block away!

All day dining is only Til 10pm Hmm quite misleading if it says “all day”” right?

Best value hotel for price.

none

Breakfast was wonderful! The waitress were all very kind!

The welcoming to the hotel. I didn’t feel they were happy to see us 😕

Very nicely designed and kept up; feels like a nice country house, not just another hotel.

Nothing to not like

Perfect location.

The price!

The room was comfortable. The hotel was very quiet.

Complimentary bottled water in the room rather than having to pay $9 for a bottle of Smart Water.

Best location in Harvard Square

Superb

Loved Henrietta’s Table Great location

Reservation got lost Would love an electric kettle in the room

I enjoyed the location so much! the rooms are great!

the breakfast and the restaurants are very expensive! way too high, had to walk around to find cheaper places! I would also rate the receptionists 7 out of 10. I felt like I am annoying them each time I come to ask a questions!😅 also by mistake they charged my room service for water, which I did not use. yes, they returned my money, but had bad feelings about it.

I liked the choice of restaurants at the hotel.

location is great and rooms are comfortable

The shower has no water pressure and water lukewarm

location is fantastic

No in-room dining

We ordered breakfast and dinner from Henrietta’s Table (and brought it up to our room as there is currently no room service) and it was outstanding.

My only disappointment was that there was no place to refill a water bottle. Plastic bottles of water were complimentary but a dedicated water cooler to refill one’s own water bottle would have been ideal

location

loved everything

perfeita

sala gym pequena