Townhouse Boutique Hotel, Zurich
Expert reviews
“With a cracking location only steps from the train station and the shops of Bahnhofstrasse, this stylish five-storey hotel offers friendly service and a host of welcoming touches. The 26 rooms come in an assortment of sizes (from 15 to 35 sq metres), with luxurious wallpaper, wall hangings, parquet floors, retro furniture, DVD players and iPod docking stations.”
What guests liked
- Top location
- Friendly staff
- Comfortable beds
- Bar
- Restaurant
All you need to know
Boasting a mere 23 guest chambers and a trio of suites, the Townhouse Boutique Hotel in Zurich offers a quaint and enchanting retreat for your upcoming Zurich excursion. As the name suggests, this boutique accommodation is fashioned after an English townhouse.
The guest rooms are adorned with vintage wallpaper from Designer’s Guild, occasionally mirroring the antiquated furnishings scattered around the room. The hotel’s European allure and sophistication are further enhanced with distinctive artwork, fresh blooms, and elaborate chandeliers.
Guests can enjoy breakfast, available at an additional cost, in the hotel’s fashionable lounge, while a relaxed cafe is also situated within the facility. The hotel’s on-site eatery, Restaurant Pallete, offers a range of breakfast choices, caffeinated beverages, salads, and sandwiches.
Ideally located in the coveted Bahnhofstrasse district, the Townhouse Boutique Hotel’s location could not be more convenient. Just a minute’s stroll from Zurich’s main railway station, the rest of the city is easily accessible within minutes.
If you appreciate a blend of old-world charm and modern comforts within a cozy setting, the Townhouse Boutique Hotel in Zurich is likely to be your perfect match.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
19 December 2025
Great visit to Zurich and liked the hotel
A quirky little hotel located just a short stroll from the train station. Just off the main street and around a 10 minute walk to the old town. Ticks all the boxes for location. On arrival a small reception area greeted by a lovely lady who also gave us some information about the town and a map. The room itself on first impressions does look a bit dated with some old furniture and wallpaper but it was clean and comfortable, bed was comfy and a kettle/ coffee & tea provided. Bathroom was a bit small but functional, couldn’t complain. All up was good value as accommodation can be quite expensive in Zurich. I would say the big thing is its location and even though it is in a busy area didn’t hear any noise.
Nothing in particular
18 December 2025
Fabulous
Location
Quite expensive
18 December 2025
Pleasant
Location
No mini fridge or A/C. Older building very noisy inside and out.
17 December 2025
Perfect location to travel in Zurich
Location
Bathtub is too high
17 December 2025
Enjoyed our stay and staff was very helpful friendly and location was great
Great location Located near train station and major shopping street
Room was small
14 December 2025
Great stay, would definitely return
Great location Gave us an upgraded room to a suite which was lovely and big Staff very friendly Cute place to stay
Nothing
8 December 2025
Was perfect for a one night stopover in Zurich.we had a quiet comfortable sleep and close to the train station and Chris
Proximity to the train station and exploring the Christmas markets.
Nothing.
7 December 2025
Pleasant
Love the bar in hotel
Nothing
7 December 2025
I would recommend this hotel if you want a comfortable stay and value for money close to the train station, with plenty
The Townhouse is only a 2–3 minute walk from the train station, making it extremely convenient for travelling to and from Zurich Airport and other parts of the city
The room itself feels old. The shower area is cramped, and although I stayed in a junior suite with a small kitchen, it was not practical for cooking since there was only a small round coffee table with 2 seats for eating. The hair dryer was also outdated and even had a melted tip, which should definitely be replaced. Overall, the location is fantastic with restaurants right below, but the facilities could use some updating.
5 December 2025
Good location, friendly staff.
Great location just a short walk away from the station. Nice friendly staff and a reasonable continental breakfast. Great for a short stay.
Location
4 December 2025
Clean and near by the station.
Property is well situated but decor while pretty feels like they bought cheap furniture and just jam it together in the same room.
I hated the bathtub. It was very high and I was traveling with my 60 year old mother. It could be very dangerous and even I felt I could have fallen.
6 November 2025
Pleasant
Wonderful staff
1 November 2025
Really poor breakfast.
Distance
Poor breakfast.
24 October 2025
Very good
Location is excellent for transportation, shopping and food
Lift & level 5 has low ceiling & toilet was small
19 October 2025
Very good
Comfy and clean, perfect for our short stay in Zurich. Great location, very close to the main train station and easy walk around the city.
There was no air-con so it was very warm in the room. There was a fan provided but didn’t help very much.
18 October 2025
We enjoyed our stay at Townhouse Boutique Hotel. Thank you.
The location was excellent. The staff were friendly and helpful. The room had good space except for the angled (gable) ceilings.
The angled ceilings & no fridge.
16 October 2025
Fabulous
The location is excellent, the breakfasts are good value and the staff are excellent Large rooms , loads of hot water and very clean
8 October 2025
Good location but noisy and small rooms.
Centrally located near train station.
Rooms were very small, hot and noisy
8 October 2025
Fabulous
Location- very near the railway station. Supermarket & restaurants nearby. Suite had nice decor & surprise was a microwave & toaster.
We had requested for an early check in as our international flighlt landed early at Zurich . The reply was that they will tell when we reach hotel. On reaching the girl at counter was not aware & very unhelpful. In evening the person at counter told us rooms were ready early. This was neither communicated to us nor did their staff in morning know about it.
3 October 2025
Wonderful stay in Zurich
Location in central Zurich was perfect.
Top floor access by stairs.
30 September 2025
Fabulous
We had a great stay at townhouse … the staff couldn’t have been friendlier our room was clean and comfy and the hotel itself was bang in the middle of everything we wanted to do . Thank you The Townhouse
29 September 2025
I loved this hotel. The location was close to main train station. The furnishings were beautiful.
The room was small yet cozy and had wonderful decor (wall paper, furnishings, bedding). The bathroom was clean and had modern finishes.
The elevator was broken when we arrived so had to take my suitcase up the stairs. It was repaired shortly after.
29 September 2025
Very good
Close to station and town
Bedroom a bit small and quite warm
26 September 2025
Stylish hotel with everything at your doorstep.
Lovely clean and well presented room. In the middle of all the action and walking distance to everywhere.
Shame there wasn’t a small bar fridge.
24 September 2025
Very good
Loved the location directly across from the HBF and one street up. Rooms were quaint and comfortable, and the staff was exceptional! The one drawback for our visit was that the elevator was non-functional, and we were on the top floor, floor 5, so we had to traipse up the stairs with our luggage both upon arrival and upon departure. They did offer free breakfast for our troubles, however, including free coffee to go. The second time I've stayed here and still wouldn't hesitate to stay again!
23 September 2025
Pleasant
Location was excellent within easy reach of train station
No air conditioning and noisy if you opened the windows
17 September 2025
Pleasant
Location
No air conditioning, pillows
16 September 2025
Very good
Mark at reception was fantastic and made some great recommendations
Nothing to dislike
16 September 2025
Great location but pricey
Location just off main shopping street is excellent
Very small bathroom and quite expensive
15 September 2025
Fair hotel marred by the room position
Just the right location for the train station
We had a room overlooking the street. Too hot to close the windows. It was a Saturday night and the noise went on until we had to get up at 0430. Slept hardly at all.
12 September 2025
Best staff ; very welcoming and friendly
Locatiom
10 September 2025
Fabulous
Locatin, room, staff
Room was on top floor and requires a steep stairs climing.
9 September 2025
Very convenient location in the heart of Zurich
The hotel is very convenient to the Zurich main station as well as the Bahnhofstrasse tram stop. Our room was quiet, perhaps because it was on the highest floor reachable with the lift. The decor is quaint and classy. The floor was not carpeted. Our room -- to our surprise -- was equipped with a Nespresso machine.
The online check-in process did not work perfectly. An important part of the Nespresso machine in our room -- a small tray to hold a cup and collect excess water -- had been removed, supposedly to accommodate the overly tall coffee cups provided.
9 September 2025
Great location and big room.
The room (no17) was spacious with extra seats, a bench and good size bed. The bathroom was a good size so showering was not a squeeze. A jug and coffee/tea were available. The location is excellent as is the coffee in the Cafe below.
No aircon but a fan that didn't oscillate. TV reception was patchy and the DVD player (with free dvds available at reception) worked intermittently.
27 August 2025
Pleasant
closed to train station and good for walking around old town
no air condition, terrible for summer season
14 August 2025
Great location
location clean
no AC, fan in the room, windows had to be open but there were noise coming from outside (bar, restaurants, construction workers)
11 August 2025
Great location, lovely staff and a gorgeous room...
Amazing location, lovely staff and gorgeous room. Have already booked for next year...
8 August 2025
We were in Zurich only one night and the location was very convenient to the train station.
The location was great, very convenient to the train station and to many transportation options. The staff was friendly.
The room was ok. It was a bit warm and the available fan did not work very well.
8 August 2025
Very good
Great location and a good sized room. Chilled vibe and quirky hotel. Just what we needed for a night in Zurich.
Air con could have been better but fans were provided so no issue
8 August 2025
Fabulous
Excellent location near central train station and old town
1 August 2025
Very good
Location
Lack of staff at check in
28 July 2025
Pleasant
Great location.
Bathroom facilities could have been better.
27 July 2025
Good stay. Location is superb. Breakfast is average
The hotel room was neat and clean. The bed was comfortable. Fan is provided. But still summertime was a bit warm. There was a kettle and coffee maker. Location was too good. Near to Bahnhofstrasse and Zurich HB. Easy to buy sim as there’s a Sunrise shop nearby as well. There are many eateries nearby.
The bathrobes looked too old. Breakfast was just ok. No much variety. Just the basics.
26 July 2025
accessibility
proximity
carpet
24 July 2025
Fabulous
Spacious and clean rooms with great character in a really convenient location - close to everything! Staff were really friendly and helpful also.
Nil
23 July 2025
The staff at the townhouse were amazing
The room was very spacious and clean. Perfect location to the train station and shops
Nothing
19 July 2025
Small hotel in very good location
Locayion just perfect- closed to main train station and all main attractions. Personnel were very friendly and helpful.
The room was very hot because the portable air conditioner was extremely noisy and couldn’t be used. It wasn’t possible to open the window either, as the street outside remained noisy until late at night, and at 8 a.m., construction workers started working on the building being renovated next door.
18 July 2025
Excellent location and stay close to trams and station
Location, staff, decor.
Expensive cost for breakfast so not taken
14 July 2025
Central, stylish, friendly
Good location, amazing fan in the room (it was very warm so this was good), decor was stylish, really comfy pillows and good shower
Rooms could do with a small fridge for warm days to keep water cold
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Outdoors
- - Terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Designated smoking area
- - Shared lounge/TV area
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Reception services
- - Express check-in/check-out
- - Tour desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Business facilities
- - Fax/photocopying (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers

More photos

21 December 2025
Fabulous