Townhouse Boutique Hotel, Zurich

Property is well situated but decor while pretty feels like they bought cheap furniture and just jam it together in the same room.

I hated the bathtub. It was very high and I was traveling with my 60 year old mother. It could be very dangerous and even I felt I could have fallen.

Wonderful staff

Distance

Poor breakfast.

Location is excellent for transportation, shopping and food

Lift & level 5 has low ceiling & toilet was small

Comfy and clean, perfect for our short stay in Zurich. Great location, very close to the main train station and easy walk around the city.

There was no air-con so it was very warm in the room. There was a fan provided but didn’t help very much.

The location was excellent. The staff were friendly and helpful. The room had good space except for the angled (gable) ceilings.

The angled ceilings & no fridge.

The location is excellent, the breakfasts are good value and the staff are excellent Large rooms , loads of hot water and very clean

Centrally located near train station.

Rooms were very small, hot and noisy

Location- very near the railway station. Supermarket & restaurants nearby. Suite had nice decor & surprise was a microwave & toaster.

We had requested for an early check in as our international flighlt landed early at Zurich . The reply was that they will tell when we reach hotel. On reaching the girl at counter was not aware & very unhelpful. In evening the person at counter told us rooms were ready early. This was neither communicated to us nor did their staff in morning know about it.

Location in central Zurich was perfect.

Top floor access by stairs.

We had a great stay at townhouse … the staff couldn’t have been friendlier our room was clean and comfy and the hotel itself was bang in the middle of everything we wanted to do . Thank you The Townhouse

The room was small yet cozy and had wonderful decor (wall paper, furnishings, bedding). The bathroom was clean and had modern finishes.

The elevator was broken when we arrived so had to take my suitcase up the stairs. It was repaired shortly after.

Close to station and town

Bedroom a bit small and quite warm

Lovely clean and well presented room. In the middle of all the action and walking distance to everywhere.

Shame there wasn’t a small bar fridge.

Loved the location directly across from the HBF and one street up. Rooms were quaint and comfortable, and the staff was exceptional! The one drawback for our visit was that the elevator was non-functional, and we were on the top floor, floor 5, so we had to traipse up the stairs with our luggage both upon arrival and upon departure. They did offer free breakfast for our troubles, however, including free coffee to go. The second time I've stayed here and still wouldn't hesitate to stay again!

Location was excellent within easy reach of train station

No air conditioning and noisy if you opened the windows

Location

No air conditioning, pillows

Mark at reception was fantastic and made some great recommendations

Nothing to dislike

Location just off main shopping street is excellent

Very small bathroom and quite expensive

Just the right location for the train station

We had a room overlooking the street. Too hot to close the windows. It was a Saturday night and the noise went on until we had to get up at 0430. Slept hardly at all.

Locatiom

Locatin, room, staff

Room was on top floor and requires a steep stairs climing.

The hotel is very convenient to the Zurich main station as well as the Bahnhofstrasse tram stop. Our room was quiet, perhaps because it was on the highest floor reachable with the lift. The decor is quaint and classy. The floor was not carpeted. Our room -- to our surprise -- was equipped with a Nespresso machine.

The online check-in process did not work perfectly. An important part of the Nespresso machine in our room -- a small tray to hold a cup and collect excess water -- had been removed, supposedly to accommodate the overly tall coffee cups provided.

The room (no17) was spacious with extra seats, a bench and good size bed. The bathroom was a good size so showering was not a squeeze. A jug and coffee/tea were available. The location is excellent as is the coffee in the Cafe below.

No aircon but a fan that didn't oscillate. TV reception was patchy and the DVD player (with free dvds available at reception) worked intermittently.

closed to train station and good for walking around old town

no air condition, terrible for summer season

location clean

no AC, fan in the room, windows had to be open but there were noise coming from outside (bar, restaurants, construction workers)

Amazing location, lovely staff and gorgeous room. Have already booked for next year...

The location was great, very convenient to the train station and to many transportation options. The staff was friendly.

The room was ok. It was a bit warm and the available fan did not work very well.

Great location and a good sized room. Chilled vibe and quirky hotel. Just what we needed for a night in Zurich.

Air con could have been better but fans were provided so no issue

Excellent location near central train station and old town

Location

Lack of staff at check in

Great location.

Bathroom facilities could have been better.

The hotel room was neat and clean. The bed was comfortable. Fan is provided. But still summertime was a bit warm. There was a kettle and coffee maker. Location was too good. Near to Bahnhofstrasse and Zurich HB. Easy to buy sim as there’s a Sunrise shop nearby as well. There are many eateries nearby.

The bathrobes looked too old. Breakfast was just ok. No much variety. Just the basics.

proximity

carpet

Spacious and clean rooms with great character in a really convenient location - close to everything! Staff were really friendly and helpful also.

Nil

The room was very spacious and clean. Perfect location to the train station and shops

Nothing

Locayion just perfect- closed to main train station and all main attractions. Personnel were very friendly and helpful.

The room was very hot because the portable air conditioner was extremely noisy and couldn’t be used. It wasn’t possible to open the window either, as the street outside remained noisy until late at night, and at 8 a.m., construction workers started working on the building being renovated next door.

Location, staff, decor.

Expensive cost for breakfast so not taken

Good location, amazing fan in the room (it was very warm so this was good), decor was stylish, really comfy pillows and good shower

Rooms could do with a small fridge for warm days to keep water cold

Great staff. Fabulous location. Small room with cool decor. Had all we needed for an overnight stay. Lovely breakfast.

No air con.

Excellent location

Staff were friendly and super helpful. Excellent location. Very comfortable beds for our family of two adults and two kids.

It was hot. Fan helped but we're a bit over used to air conditioning.

Great location 2 minutes walk from main train station

Great location , individual, interesting social areas … nice bedroom Great , friendly staff

Very close to the station. Very good position for cafes, bars, restaurants. A 1 to 15 walk gives you lots of choice depending on what you want to eat or drink.

Great location and helpful staff

Very small room and no air-con

Very nice location, close to the train station within 5 mins walk. Super nice staff, thanks for the recommendation and made me feel super welcomed.

Unfortunately, we arrived at Zurich at the time of heat wave, there’s no air conditioner in the room, only 1 big fan. Also, the mirror in the bathroom is too high for shorter height person, and the lighting is not good for make up purpose.

We like the location, it's in Banhofstrasse, the train station is just across the street, it is very convenient to catch your train to the airport. Plus, the hotel gives you a beer as a welcome drink. Staff are all helpful and friendly. I would stay there again when I'm in zurich.

The price. The room is very dark, we don't have a fridge, instant coffee in the table with kettle, but Starbucks is just around the corner, not a big deal.

Great location and helpful staff

Pillow was very bad, however did see they offer a pillow menu so was our own fault.

Great location just 5 mins walk from the train station and just off the main shopping street in the old town. It was very hot 36c so we asked for an air conditioned room and were given room 52 on the very top floor. A lift up to the 5th floor and a flight of stairs to the top. The room was small but adequate. The controls of the air conditioning unit didn’t work but it was nice and cool for us. There’s a small roof top terrace attached to the room but it really needs doing up. Nice cafe attached to the hotel where the buffet breakfast was served.