Marktgasse Hotel, Zurich

Very spacious and clean

Cool design but also comfortable.

No coffee in the room.

Beautiful, charming renovated old building, friendly staff, excellent location in the heart of Niederdorf.

excellent breakfast

Historic and very clean, outstanding staff team!

Air con was not working on our first evening but they moved us the following day and gave us a free breakfast

Great location. Staff friendly. Good bed and pillows.

Cost was a little high.

The room was nice and comfortable, quiet. Location is perfect to visit Zürich old town.

nothing

Excellent location, friendly and accommodating staff - moved things around so I didn’t have to switch rooms as I had made two separate bookings.

Missed the fact that there was no coffee machine in the room - they do make one available at reception. My single occupancy room was quite tight - I kept bashing my leg on the bed when going to the bathroom. Mattress was too soft for me.

Great location, nice rooms

Nothing

Clean, sleek and comfortable beds. We are parents to three children and came away for our 10th wedding anniversary. Slept the best nights sleep that we’ve had in years. Room was quiet and comfortable. Staff were friendly and accommodating. Free coffee at reception. Welcome drink on arrival. Water on each floor to help ourselves. Location was great.

Nothing

The location is really central, very comofrtable walking to everything

The room it self is reclined, so it is a very weird feeling

Went out of the way to be welcoming and attend to every need

Very clean and trendy, wonderful staff, and excellent location!

Hotel is located at center of old town historical area. We arrived before 11am and our room was ready. We requested a quiet room on high floor during reservations and was given a room on the 4th floor (top floor) at the end of the hallway. It had partial views of the Zurich skyline (the clock tower a couple of blocks away and much more). Our room next door was labeled "historical room" and we suspected it would have views of landmarks across of river. There are numerous restaurants and shops within a few blocks. A small coffee shop with excellent pastries and a gelatos shop both within 50 feet. The Rathaus tram stop is only a couple hundred feets away. This hotel is absolutely an awesome find. The facilities were Northern European - clean, green, functional, practical with no thrills. The air conditioner in the room worked great (best temp control in our entire trip) and was perfect for the summer heat. The restaurant/bar downstairs was rated 2 Michelin stars. Impressive, though we did not eat there $$$$. Everything in Zurich except public transportation seems expensive, but Switzerland is beautiful. If you have not visited this country, highly recommended to add this to your bucket list.

Only a few English speaking news channels were available on TV in room. No refrigerator was available in room, but free coffee and tea were offered at lobby. Water tap with drinkable water is available on each floor.

This was our 3rd 5-star stay at the Marktgasse Hotel. With a superb location, friendly and helpful staff, air conditioning, elevator, large historic room, restaurants, shopping, sites, tram just steps away, it won't be our last.

This hotel was in a fantastic location with good-sized, clean rooms. There were some lovely little touches that made the stay extra enjoyable - free coffee, lollies, and welcome drinks in the common area, plus the option to borrow a Swiss adapter with a refundable deposit. Overall, a great experience - I’d definitely recommend it to a friend!

The only downside was that our room faced the street, and on a Saturday night it was quite noisy until the early hours. If you're a light sleeper, you might want to request a room away from the street.

Excellent excellent ! The room and washroom were super spacious and right at the lake in the middle of oldtown. Plenty of shops and restaurants. Must try their igniv restaurants which has been awarded Michelin star. Super friendly staff -always ready to help. They are a delight and I plan to come back

More options for breakfast and the cleaning staff can do a better job . Our room table had glass stains

Location in pedestrian zone perfect, lovely room, friendly staff

Location, AC, the staff, free coffee, English speaking TV channels

A mini refrigerator would have been nice

great location and staff Comfortable bed and clean

Room bit sparse and bathroom not great. Small shower with flimsy curtain

The great location. The perfect cleanness. The good breakfast. Very nice reception and friendly staff. The air condition is working very good.

The room was very small. The claimed 20 sq. meters is just with outer walls and including shower space, The ceilings are also very low.

Location was fantastic, right in the middle of the historic area, near the river and lake. Room was comfortable and there was a heat spell in Zurich do the AC was perfect.

The breakfast offering could have been better.

Good location. Comfortable bed. Air conditioning. Some well thought out features like blackout curtains that actually work properly. Staff were helpful - not only did they hold luggage for me before checkin but they took it up to my room for me while I was out. They had lots of thoughtful features, offering to loan me an umbrella and loaned another couple a free museum pass and noted they could loan an international charger.

Hot water didn't get very hot. The shower had no door... I've never seen such a terrible design of a shower and the roof overhang with a coat hanger was just bizarre. AC had a relatively high cutoff - it claimed to go to 18C but it seemed to shut off at at around 22-23C. This was the most expensive and probably lowest value overall of my trip.

Wonderful staff

The location : So central The service: Very helpful staff The Interior: Nice decor throughout

Wifi was frustrating. My husband and I could not be on wifi at the same time. We kept getting bumped off and had to sign back in repeatedly.

Spacious Clean room with basis stuffs you needed. No fridge, no kettle for tea/coffee but it was Great that you can make coffee or tea anytime day and night at reception level 1. Location in old town which makes it convenient to explore. Very quiet area. Staffs are very welcoming and friendly.

None

Location was fantastic. Rooms were really clear. Reception was quite helpful.

Location, people

Modern

Location

Nothing

Hotel is in a awsome location, staff is very very helpful, rooms are big and clean

It was a king size bed which is awsome, but the mattress was lumpy

Staff! The location. The most comfortable beds ever.

Lighting

Very good location, in the main area Very clean and njce staff They even organized a surprise for us since we are on our honeymoon

There was an issue with the hot water that night we spent

The hotel is renovated and beautifully designed — clean, pleasant, and very comfortable. The staff was friendly and highly attentive. Our rooms were modern and nicely decorated. The hotel is located on Marktgasse, a central street in the Old Town filled with shops, restaurants, and cafés, yet the hotel itself remained quiet. There was also a coffee corner at the reception available for guests throughout the day.

We booked two single rooms. One was spacious and convenient, while the other had a different layout and felt a bit cramped, with very narrow space around the bed. There was no coffee machine in the room. The streets around the hotel were under construction, so no taxi was able to reach the hotel — despite the reception assuring us otherwise. As a result, my 80-year-old mother had to walk all the way to Limmatquai Street, through a narrow passage, including both a descent and an uphill walk.

Room service would be great

Great location right in the middle of the old city of Zurich. Clean and comfortable room with a big shower room. The stuff was friendly and happy to assist.

Hotel location is excellent! Staff was very friendly and accommodating.

Everything was perfect

Beautiful hotel - stylish, loved the decor and room style. Also fantastic central location.

Perfect location, very central with tram stop nearby. Lots of bars and restaurants. The hotel was an oasis of calm. Very comfortable compact room with an excellent bathroom. Staff were very polite and helpful.

Nothing

Nice quiet rooms, fantastic location & a decent breakfast. Above all the location, you can walk everywhere.

No view from the room.

Staff were excellent.

Centrally Located in Old Town

Air conditioning was loud - thankfully during our stay was not necessary- able to turn off

We did not have breakfast. The staff are super friendly, and the room was a nice size. Great location. I would have appreciated some in room facilities like coffee or tea.

No parking

Great room and amenities. Superb location. Friendly service.

Breakfast at the adjacent bakery was not as accessible as inside the hotel.

Excellent short stay in a lovely central hotel with friendly helpful staff

Very nice, clean and comfortable in a good location. Bathroom was the largest and nicest in our two weeks travels around Switzerland.

Lobby was on the second floor, but that’s due to building structure.

Great location, clean room and water tap on floor. Helpful staff

Small room and beds were too soft

It was manned 24/7

Everything: clean and comfortable room, very kind staff and perfect location!

Very central position. A good vibe hotel. Staff were very welcoming and accommodating. Good amenities. Close to several great restaurants and easy walking distance to main train station.

Na

Super nice room - felt like a mini loft Minimalist and modern with mid century furniture- v nice! Aircon was excellent Drinking water station in each corridor

I had double room single occupancy - 2 single beds together which really dipped/sagged in the middle so not the most comfortable. The pillows were almost too soft.