Marktgasse Hotel, Zurich

ROOM .STAF

It was very clean and very comfortable and the people were very helpful!

The gym is far away. This is listed though.

Good location very clean staff friendly and helpful

Small rooms towels lacking pile

Location and modern feel

No refrigerator or gym on site

Location great, nice comfortable room!

Excellent, central location—a dream base for sightseeing on foot or by tram.

no minibar or in-room fridge and limited storage.

Marktgasse is in an old, historic part of town, with narrow windy hilly roads that are filled with pedestrians. There are a lot of shops and restaurants in this area, and it's within walking distance to the Kunsthaus. The single room which I stayed in was adorable - slanting wooden floors, somewhat small, and the desk is behind the bed which is facing the window. Everything was perfectly designed and comfortable. The bed was fantastic. The breakfast was in the 'Delish' cafe downstairs - if you paid for breakfast then they just checked you off the list. It was great.

The single room (with a double bed) would have been a tight fit with two people. But for a solo traveler it's great.

Absolutely in the middle of the Old town pedestrian area. Really stylish and very friendly.

All lovely

The hotel is in a fantastic location. All the members of staff I encountered were extremely friendly and helpful. I had booked a room aware that it might be small, but it was actually bigger than expected, with a very comfortable bed.

It is on the expensive side, including breakfast at 24 CHF, but everything else in Zurich is quite pricey as well, to be honest.

Simple checkin , very friendly and helpful staff , great rooms and facilities, handy location in old town and close to train station , restaurants and things to see . The coffee bar is a great feature !

The only negative was the quality and availability of the breakfast offering - this was completely unacceptable for the 24 euro charge and frankly the worst of our 6 weeks travelling through Europe ! The hotel representative kindly refunded our first mornings cost and was going to raise this with the attached cafe as this reflected badly on the hotel !

bed is super comfortable!!! place is modern and new inside. very clean and safe too. I like everything about it.

Beautiful Location and breakfast Staff were so friendly and helpful. Lovely experience. Thank you

We booked 2 rooms for our family of 5. Our 3 kids shared a room, they added an extra bed with an additional charge. However, their room has exclusive access to the roof top. The view was beautiful, it was relaxing to enjoy our drinks a small table & chairs

The shower was small and soap bottle in the shower was empty

Internet was unstable

Phenomenal staff. Great coffee choices, incredibly comfortable lodging after a long trip. Would highly recommend over the other nearby options

There actually isn't a thing I didn't like. It's a great place.

Location in the center of the old town was great. Clean and stylish restored historic building.

Pricey for the rest of the world but within the expected scale of Zurich 4 star hotels.

Very clean hotel with friendly helpful staff in a central location

Perfect clean and very helpful and polite staff A pleasant stay

The hotel from the room and staff were amazing! Couldn't recommend it enough, they provided lovely recommendations for places to eat, sightsee. The location of the hotel is great super central with plenty of shops and restaurants in the immediate vicinity. I hope to go back again in the near future.

All good! Nothing to complain about as its what I expected.

Perfect location and very comfortable room. The linen was exceptionally soft and white. The bed very comfortable. Great service by the staff who even posted an item we left behind - thanks! The water fountains and free tea/coffee is a lovely touch.

Convenient location in the old town

Not a too long distance from the train station but it's a stone road, so quite hard to carry drag the luggage over the stone road

A charming hotel with exceptional staff in the centrally located and yet peacefully quiet. The entire experience was wonderful. The cutest room, clean, and super comfortable bed, and friendly staff. I loved the fresh drinking water station on each floor. There are so many nice and thoughtful touches that creates this happy place. I highly recommend this hotel and its staff.

I really liked the location. My room was also great.

My father's room has a weird slope in the floor, which nobody told us about in advance. I also would appreciate some other areas to hang out other than the room itself. The reception area and the 'library' were not very inviting to hang out. I also did not like the breakfast area - mostly high chairs that are not great for older people (my father was 80).

historical building; in the heart of the old town; trendy vibes; clean room and comfy bed! friendly staff.

not applicable

Very pleasant stay in a lovely location. Very helpful staff.

The breakfasts were ok but not exceptional.

Loved the bed, it was on edible comfortable as was the comforters. Super cute and quaint bathroom and nice room. Loved the free coffee/expressos and the kind staff

Very helpful and super nice staff .

Exceptional location, modern place in a historic building.

Expensive, but that’s Zurich for you!

Lovely friendly staff who were so keen to help. A very warm welcome and a welcoming drink! Nice touch. Coffee/tea available in the reception area. Comfortable rooms which were very clean and spacious.

We had booked three single rooms and they have a height restriction which I didn't realise on booking. Those rooms are really only suitable for people 5'5" and under.

Air Conditioning in an unusual heat wave in June in Switzerland. Great reception very comfy bed. great location. Breakfast OK

No coffee or tea in the room but available at reception. Room had an accessible bathroom which was a bit strange. Breakfast included was OK but service was a little abrupt

Loved location

Its location was second to none right in the middle of Old Town. The staff were superb, and so friendly and helpful. We were offered a glass of sparkling wine upon arrival and there was a little Swiss cookie on our pillows in our room which was very large and clean and had big windows. The windows shut out all the noise at night and there was ac so no problem. The bathroom was very cool in black and white and had all the mod cons. Also a big window which was nice. The wooden floors were quirky and sloping….my suitcase rolled to the other side of the room. 😆 There was free tea and coffee at a machine in reception. Excellent strong European coffee.

The only small fly in the ointment for us was having neighbors who came back late at night and thundered back and forth on the wooden floors above us. That was really annoying. But the rest of the time I could not fault the hotel.

Very spacious rooms

Common Mini bar and microwave missing

Yes great location, great service, great coffee!

Clean, good design, furniture pieces well curated, location was perfect, comfortable beds. The rooms are spacious.

Location in terms of being very central and access to most popular locations within walking distance. Friendly staff and room size/features. Coffee machine and mini lounge area next to reception open 24/7

Location in terms of carrying luggage. You have to keep in mind that you have to carry your luggage up a mini hill and a bit of pebble rock street.

Nice room, good breakfast

All very good

Spacious room, great locations, great staff

Air conditioning was out of service while we stayed

A beautifully renovated, historic inn in the heart of Zurich's old town. A beautiful room, tons of shopping, restaurants, and history within blocks!

Very spacious and clean

Cool design but also comfortable.

No coffee in the room.

Beautiful, charming renovated old building, friendly staff, excellent location in the heart of Niederdorf.

excellent breakfast

Historic and very clean, outstanding staff team!

Air con was not working on our first evening but they moved us the following day and gave us a free breakfast

Great location. Staff friendly. Good bed and pillows.

Cost was a little high.

The room was nice and comfortable, quiet. Location is perfect to visit Zürich old town.

nothing

Excellent location, friendly and accommodating staff - moved things around so I didn’t have to switch rooms as I had made two separate bookings.

Missed the fact that there was no coffee machine in the room - they do make one available at reception. My single occupancy room was quite tight - I kept bashing my leg on the bed when going to the bathroom. Mattress was too soft for me.

Great location, nice rooms

Nothing

Clean, sleek and comfortable beds. We are parents to three children and came away for our 10th wedding anniversary. Slept the best nights sleep that we’ve had in years. Room was quiet and comfortable. Staff were friendly and accommodating. Free coffee at reception. Welcome drink on arrival. Water on each floor to help ourselves. Location was great.

Nothing

The location is really central, very comofrtable walking to everything

The room it self is reclined, so it is a very weird feeling

Went out of the way to be welcoming and attend to every need