Marktgasse Hotel, Zurich

Great! Good atention

Good location and friendly, helpful staff.

Extremely LOW ceiling in my room and a steep slant of the floor! Always felt like I was going down hill to bathroom and room door and uphill to bed!

Location

The noise in the inner courtyard rooms can be quite overwhelming at times, especially weekend nights.

We had a historic room with a rooftop patio which was awesome.

There was a big convention at the same time and they all stood outside the front door smoking and drinking and I think the bar was closed for that event but not disclosed.

Breakfast is very good. Hotel's location is the best... near to everything... staff is very kind and nice. I would stay here again without any doubt.

An absolutely amazing, beautiful place in the heart of Zurich. It's a historic building, but inside, it's a stylish hotel. We were greeted very warmly, been congratulated on our anniversary, and were given a charming room, exactly what I wanted. The staff was very friendly and very professional. I can't wait to return to this hotel! Thank you for your hospitality!

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Perfect location. Excellent reception staff, very curtious. Spotless room with immaculate linen and bedding. Two Michelin Star restaurant on ground floor, delicious food. and good value. Lively Italian barman.

Internet is inconsistent and drops out frequently.

Luxury in a charming old building which is wonderfully retrofitted with all modern conveniences. Staff was excellent and warm. Room was beautiful and spacious.

Nothing!

Loved the location. The staff were very nice and very helpful. Breakfast was just what we needed:yogurt, coffee, eggs, fruit, delicious breads and cheeses. Shower was hot.

Great location, close to many restaurants.

Great location. Very friendly and helpful staff.

Aircon was noisy. Beds and pillows need a refresh

Location was excellent Staff super friendly Very clean

Nothing

Great location and lovely staff . Lovely bar on site…great cocktails

Ran out of breakfast food very early

Excellent location in the old town of Zurich . Super clean facility and we had a large double room which was very comfortable and spacious.Staff are very friendly , helpful and professional. Highly recommended

Nothing

Our room had a perfect view of the clock tower of St Peter’s Church. We also had a private roof top deck in the Historic Room that had amazing views. The location was perfect for walking to restaurants, shopping, and sightseeing. I would definitely stay here again!

I loved everything but a caution for anyone over six feet. You will have to be careful of the ceilings in some of the areas of the Historic Room. It’s has a slanted ceiling.

Nice one person room, had everything it needed. Location downtown is great. Staff was fantastic, I was helped by an intern, and she did a great job: helpful, accurate and friendly. When I had left I apparently had left a charging cable behind. I got a message about it, in case I wanted it back. Very Swiss ;-) Will go back there for sure!

The hotel was very nice and the location was perfect! They greet you with a beverage of your choice, and there's a nice coffee machine at the reception. The bed was very comfortable and quiet.

Great room. Wonderful location. Lovely bathroom. Comfortable beds. Carafes/glasses of water available on every floor.

Pillows were too soft. I would have preferred the coffee and tea in the room rather than the reception.

Fantastic location! We were in the heart of the old town with access to a lot of the city's highlights but rooms were nice and quiet. Our room was spacious and minimalist, spotlessly clean. I quite liked the separate toilet and bathroom arrangement, useful for sisters both trying to get ready in the morning :o).

Honestly, nothing much comes to mind at all. It was a great hotel.

Very friendly and helpful staff.

ROOM .STAF

It was very clean and very comfortable and the people were very helpful!

The gym is far away. This is listed though.

Good location very clean staff friendly and helpful

Small rooms towels lacking pile

Location and modern feel

No refrigerator or gym on site

Location great, nice comfortable room!

Excellent, central location—a dream base for sightseeing on foot or by tram.

no minibar or in-room fridge and limited storage.

Marktgasse is in an old, historic part of town, with narrow windy hilly roads that are filled with pedestrians. There are a lot of shops and restaurants in this area, and it's within walking distance to the Kunsthaus. The single room which I stayed in was adorable - slanting wooden floors, somewhat small, and the desk is behind the bed which is facing the window. Everything was perfectly designed and comfortable. The bed was fantastic. The breakfast was in the 'Delish' cafe downstairs - if you paid for breakfast then they just checked you off the list. It was great.

The single room (with a double bed) would have been a tight fit with two people. But for a solo traveler it's great.

Absolutely in the middle of the Old town pedestrian area. Really stylish and very friendly.

All lovely

The hotel is in a fantastic location. All the members of staff I encountered were extremely friendly and helpful. I had booked a room aware that it might be small, but it was actually bigger than expected, with a very comfortable bed.

It is on the expensive side, including breakfast at 24 CHF, but everything else in Zurich is quite pricey as well, to be honest.

Simple checkin , very friendly and helpful staff , great rooms and facilities, handy location in old town and close to train station , restaurants and things to see . The coffee bar is a great feature !

The only negative was the quality and availability of the breakfast offering - this was completely unacceptable for the 24 euro charge and frankly the worst of our 6 weeks travelling through Europe ! The hotel representative kindly refunded our first mornings cost and was going to raise this with the attached cafe as this reflected badly on the hotel !

bed is super comfortable!!! place is modern and new inside. very clean and safe too. I like everything about it.

Beautiful Location and breakfast Staff were so friendly and helpful. Lovely experience. Thank you

We booked 2 rooms for our family of 5. Our 3 kids shared a room, they added an extra bed with an additional charge. However, their room has exclusive access to the roof top. The view was beautiful, it was relaxing to enjoy our drinks a small table & chairs

The shower was small and soap bottle in the shower was empty

Internet was unstable

Phenomenal staff. Great coffee choices, incredibly comfortable lodging after a long trip. Would highly recommend over the other nearby options

There actually isn't a thing I didn't like. It's a great place.

Location in the center of the old town was great. Clean and stylish restored historic building.

Pricey for the rest of the world but within the expected scale of Zurich 4 star hotels.

Very clean hotel with friendly helpful staff in a central location

Perfect clean and very helpful and polite staff A pleasant stay

The hotel from the room and staff were amazing! Couldn't recommend it enough, they provided lovely recommendations for places to eat, sightsee. The location of the hotel is great super central with plenty of shops and restaurants in the immediate vicinity. I hope to go back again in the near future.

All good! Nothing to complain about as its what I expected.

Perfect location and very comfortable room. The linen was exceptionally soft and white. The bed very comfortable. Great service by the staff who even posted an item we left behind - thanks! The water fountains and free tea/coffee is a lovely touch.

Convenient location in the old town

Not a too long distance from the train station but it's a stone road, so quite hard to carry drag the luggage over the stone road

A charming hotel with exceptional staff in the centrally located and yet peacefully quiet. The entire experience was wonderful. The cutest room, clean, and super comfortable bed, and friendly staff. I loved the fresh drinking water station on each floor. There are so many nice and thoughtful touches that creates this happy place. I highly recommend this hotel and its staff.

I really liked the location. My room was also great.

My father's room has a weird slope in the floor, which nobody told us about in advance. I also would appreciate some other areas to hang out other than the room itself. The reception area and the 'library' were not very inviting to hang out. I also did not like the breakfast area - mostly high chairs that are not great for older people (my father was 80).

historical building; in the heart of the old town; trendy vibes; clean room and comfy bed! friendly staff.

not applicable

Very pleasant stay in a lovely location. Very helpful staff.

The breakfasts were ok but not exceptional.

Loved the bed, it was on edible comfortable as was the comforters. Super cute and quaint bathroom and nice room. Loved the free coffee/expressos and the kind staff

Very helpful and super nice staff .

Exceptional location, modern place in a historic building.

Expensive, but that’s Zurich for you!

Lovely friendly staff who were so keen to help. A very warm welcome and a welcoming drink! Nice touch. Coffee/tea available in the reception area. Comfortable rooms which were very clean and spacious.

We had booked three single rooms and they have a height restriction which I didn't realise on booking. Those rooms are really only suitable for people 5'5" and under.

Air Conditioning in an unusual heat wave in June in Switzerland. Great reception very comfy bed. great location. Breakfast OK

No coffee or tea in the room but available at reception. Room had an accessible bathroom which was a bit strange. Breakfast included was OK but service was a little abrupt