PURO Centrum, Warsaw

All great, the staff at the front desk is exceptionally kind and tries their very best to help with any request.

Puro is my usual and favorite place to stay in Warsaw and it never disappoints. The things that I personally really love about the setup are wooden floors in the rooms and an option to directly choose hypoallergenic bedding. Tablet-controlled lightning and blinds in the rooms are also very convenient. But what is really the best is the staff. All are always so kind and helpful, really 11 out of 5. Will definitely be back :)

Amazing hotel, wonderful staff, great breakfast, location, cleaness - everything just perfect!

Everything is on top! And restaurant was amazing

Boring snacks and high prices in the roof top bar.

Loved the amenities, and decor

Gym was a quite small

Right in the city center of Warsaw, very nice, clean, great restaurants downstairs and bar on the rooftop floor.

chocolate and coffee

One of the best hotels I’ve ever stayed in! The staff was incredibly welcoming, friendly, and always ready to help with anything needed. The room was spotless, cleaned daily, and fully equipped with everything you could possibly need. The bed was extremely comfortable, and the hotel itself was very private and quiet — perfect for a relaxing stay. The breakfast was simply amazing — everything freshly cooked, delicious, and hard to resist! I highly recommend this hotel to anyone visiting Warsaw — it’s an absolute must!

My favourite hotel in Warsaw. I keep returning to the Puro and I have enjoyed each stay. I like the clean and contemporary design and the urban atmosphere. The room was comfortable as always and the breakfast buffet inspired and inviting. This place is a gem for aesthetes.

Prior to my stay I was invited to provide my credentials electronically in order to speed up the check-in process. To my surprise, though, I had to provide the exact same information once more at check-in. No big deal but it should be improved.

This was my second stay, so I knew what to expect. I had a room with a wonderful view. At first there was a problem with the curtain but the staff fixed it so smoothly. Perfect size room, perfect working corner and perfect location between the business district and the old town. Best part is the breakfast, everything delicious and optimal variety. I'll definitely stay again.

Bathroom is a little small, I got everywhere wet while washing my face. Would love to have a close up mirror for putting make up, also with good light.

Good location. Good stuff

Great hotel in very good city location! Very nice staff, friendly and helpful.

Nothing! Everything was great!

Best hotel

Very good hotel, excellent breakfast and wellness, large rooms.

Very comfortable clean and well managed

Nothing

Excellent location. The hotel is located in the heart of Warsaw. Clean and cozy rooms. A coffee machine in the lobby is a great perk of this hotel. Nice staff.

During breakfast, there was a long delay in refilling hot dishes, e.g., scrambled eggs, and we did not even get until the end of our breakfast (we were there around an hour or so). Very little SPA area. Tourists from other parts of Europe are not necessarily comfortable using the sauna naked (without any swimwear), which is encouraged and really common in Poland, as we understood. We felt really awkward. There are no bathrobes in the rooms. The price for parking per night is way too expensive.

The atmosphere, polite staff, comfortable rooms, big bathroom, modern interior design, services provided, dinning-breakfast room, location all perfect 👌

Everything was fantastic

close to the city center, well maintained, professional front desk stuff. comfortable bed, very clean room.

everything: every cent was paid off! I felt fancy there and I was grateful for that

My fav hotel ever!! Everything is just perfect

Their flexibility is the keys why I select this hotel time after time. My travel times are exceptional but the stuff tries to adjust with those. Facilities are modern, stylish and very cosy, the food is very good. I simply think this is the best hotel for me in Warsaw and I have tested quite a few of those in there, so it is easy to compare.

Very smart hotel with polite and helpful staff. Great breakfast restaurant with lots of choice.

Nothing.

great location, walking distance to the Old Town, very clean hotel, friendly staff, espresso coffee maker available in the lobby, so we were able to have a coffee at any time during our stay; very nice lounge with good drinks and snacks

nothing

This is a great hotel with a perfect location (close to old town but also new part of the city), very nice staff and all the amenities that you could wish for. I would highly recommend it for a short or longer trip to Warsaw.

Excellent location, design and service

Great location. Great spa - with lovely staff. The most comfortable bed. All in all, pretty perfect.

All was perfect

Everything Everyone

Not much

Honestly, I love everything about Puro, but the biggest highlights of the hotel that come to mind right now are: the interior design, high-quality toiletries that create an olfactory experience, central locations, polite staff, abundant and diverse breakfasts, unlimited access to hot beverages, the option for late check-out (depending on availability) – the list could go on and on. Puro is simply my favorite hotel chain in Poland.

There's nothing I dislike about this hotel. However, if someone from the hotel is reading my review, I think it would be great to add a body lotion to the room amenities.

Great location, nice rooms, good price and very stylish design

No netflix on TV, this could be changed maybe update of TV?

Amazing hotel, everything is new. In room you control everythin with a tablet. Amazing staff, very helpful and polite. Our car was to long to fit to the parking lift and the street was crowded with cars, yet administrator found a place by the hotel for us to park the car. Best breakfast i've ever seen in a hotel. I would rate the hotel 10/10 and will definately choose it for the next stay in Warsaw.

Great location and value for money. The rooms are very clean and bed is comfortable! I enjoyed food in the restaurant, both à la carte dinner and breakfast buffet. Excellent place for a short stay in Warsaw.

The gym was very basic.

Comfortable and well equipped room. Excellent breakfast

Breakfast-Big choice. Tasty. Clean and nice room.

Great location, modern hotel with great amenities. Especially loved the blinds closely completely for a good night sleep.

I liked the crew and hospitality, sauna aand italian food

All was super good, modern and clean .

Everything

Nothing

Everything! The hotel is gorgeous, the room is clean, comfortable and the shower is simply fantastic. The restaurant is amazing, breakfast is rich and later on it turns into an Italian restaurant. The location is also great, right in the middle of everything.

Hotel with a relaxed feel to it. Friendly, very helpful staff. Clean room with super comfertable bed.

Simply amazing experience, absolutely loved the property. Also would highly recommend using the spa facility, I had the best massage in ages (performed by Karol) and the admin girl (Medina) been very sweet and helpful. Hope to be back soon!

1) A nice welcoming staff from reservation office, reception desk to restaurant staff as well. 2) The very convenient location, close to the train station and main sites.

1) Although we’ve requested an early check in, my partner and I had to wait until almost 3pm to get our room while her sister and brother go their respectives rooms one hour before us. 2) The “Classic Plus” room that we were provided has a kettle instead of a coffee maker as mentioned in the description.

Clean and nice position close to shopping, center and public transport.

There wasn't any control of temperature in the room.

Location was great, room was good size, clean and comfortable. The breakfast was excellent.

Clean, chic, very comfortable

amazing

Excellent breakfast choices, great location, friendly and professional staff, lovely well-equipped room. Everything very clean and tidy. Cannot fault the hotel in any way.

Everything

Nothing

Breakfast plenty of choices and some typical polish dishes.just a bit overpriced

An excellent hotel. Great location – in a walking distance from the Warsaw Central train station and close enough to the city center if you're willing to walk for 10-15 minutes. Friendly staff; really nice design and a cozy but dynamic atmosphere, good gym. Great food in their restaurant, too. Loved everything about this hotel.

Everything was perfect.

Fancy fresh nice place. Breakfast was good. Will stay again