PURO Centrum, Warsaw

Lovely hotel with very helpful staff - the hotel walking tour was a highlight and my husband loved the spa. We’ll be back!

Good location!

Great location, breakfast

Staff on the night shift, they were young and with no experience to deal with client

Very clean, Conveniently positioned in the city center with easy access to public transport, Complimentary coffee is available for guests in the lobby

Amazing hotel! We had such a good time !

The style of the hotel and rooms. Breakfast was really good 👌

The mattress was too hard for me.

Everything

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staff, location, very clean

the price lol

Everything, all details in the room, coffee capsules, Bathrobes and slippers, and other small things which make the stay more cozy and comfortable and feeling welcome.

Tv without youtube/nextflix, so why don’t you have smart tv. It’s weird to be able to watch only polish tv channels

I like the delicious and varied breakfast, the modern rooms, and the care for pets.

Poor sound insulation in standard rooms; you can hear what’s happening in the corridor, especially when noisy neighbors are walking to their room.

Modern, stylish hotel with great complimentary coffee station, staff was very helpful and nice. Location is great too. Our short stay was perfect! Definitely will stay in PURO the next time we’ll come to Warsaw.

No such thing.

Great location!! Amazing rooftop!!! Nice design! Vey comfortable room!

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Amazing looking room and facilities. Yummy breakfast.

Breakfast is very good, a lot of options and very good services. Location is great.

It was Excellent

Everything was perfect , clean room , confertable bed also wonderfull atmosphere in room totally was amazing , reception was so friendly team , it's so closer to center , you have around of hotel so many restaurants bars and caffes also so quiet area , you can go out for walk easy and nicely , who like to enjoy city of Warsaw and rest well at same time definitely have to choose this hotel , you could take caffe as much you would like to have ! One of top hotel was !

This hotel was one of absolutely was great hotel I ever saw in my life in Europe !

Beautifully designed interiors + rooms. The lobby + restaurant are both welcoming, warm + cosy. Staff were always friendly and helpful. The spa is also well worth visiting - I had 2 massages + they were so good. Sauna + steam were added bonuses that I valued given how chilly the weather was outside - great to relax at end of day in a sauna.

I liked everything to be honest - all I would say is that 'vegan options' which are listed on website (or maybe booking.com) are very limited in both the breakfast + the dinner menu. Ideally to see more options here would be good.

Super nice staff. Iron and ironing board in the room. Comfortable mattresses. Attention to detail visible everywhere. Welcome drink and rich breakfast options.

Location, clean, good vibes, amazing breakfast

I liked everything

Very comfortable and clean hotel. The savory side of the breakfast. Good position.

The sweet side of the breakfast should be reinforced. A bit expensive.

I chose the hotel for the wooden floor, (I don't like carpets), and its spacious shower good for handicap. Varied and healthy breakfast.

place to put toiletry bag much too small

Brilliant location. Modern design. Great helpful staff.

No coffee machine in the rooms. There was a communal coffee machine in the lobby. At this price point guests do not like an all in one shampoo and body wash. No body uses the same product in their hair as they do for their body.

We loved the room at Puro Warsaw. It exceeded our expectaions, the staff were amazing and the facilites were fantastic. What an amazing Hotel. Also the carpark underground was very helpful. Even though our car was slightly

Honestly, there was nothing we didn't like from the hotel during our stay.

Cozy room. Underground parking. Reachable by car elevator only. Fits up to 4.6m length cars. Good location - walkable to old town.

This hotel exceeded my expectations with its comfort, style, and perfect atmosphere—I absolutely loved my stay. I love everything about this hotel. Every corner and space is well designed. The common areas & my room are impeccable & feel luxurious. Close to everything like shopping & restaurants. The breakfast has plenty of selections. Last but not least you get great value for your money

Nothing

Breakfast, spacious rooms, cleanliness of the rooms

Little availability of drinking water in the room

Very nice staff, super clean and comfortable rooms

I didn’t get the chance to use the spa and bar, but hope to do it next time I’m in the city

Everything was excellent: location, personnel, cleanliness, quality of rooms, freshlw brewed coffee at the lobby, selection of pillows... Highly recommended

Room was sightly small, a bit more space would have been appreciated

We loved everything about this hotel. Everything was of the highest quality, beautifully appointed and so comfortable. The staff were friendly, efficient and helpful. We have stayed in a lot of hotels all around the world and this ranks amongst the best. It’s really well located and we simply wouldn’t stay anywhere else in Warsaw.

Nothing. We loved everything

Location, cleanliness, a very comfortable room.

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Excellent service. Location is fantastic. Rooftop bar is lovely, so is the garden restaurant. Delicious food. We left our son’s beloved plushie behind and the hotel staff kept it for us and it got shipped across the world back to us.

Nothing to complain about!

Very nice hotel, in a good location. Rooms not big, but nice. We had dinner at the italian restaurant twice, the food was very good. The staff was friendly and helpful.

The staff were all super friendly and helpful! The location was really good, felt comfortable walking around even when dark. The room was clean and had room for our luggage without blocking us from walking around, and the beds were comfortable. Also great sound proofing, we were on the last floor of rooms right below the bar and heard nothing through the night. (If you can you should totally grab a drink on the roof, the bartender was super nice and accomodating) The messag at spa was great, and also the sauna. A 10/10 experience as a guest!

Very modern hotel. Staff is always polite. Complimentary drinks at reception were life-saving at 6am flight

We really liked our stay but have a few comments. On arrival, I feel like there should be more explanation in regards to tablet controls in the room. We have only been told that you can see WiFi code on there. Later on, we figured out other options like blinds control or calls to reception. We stayed for 3 nights and our room hasn't been cleaned once, neither towels were changed. On 1st day, we didn't want the service, but Im not sure it wasn't included in another day.

Nice design and central great breakfast nice staff

The spa area has some issues, the clerk isn’t always there, if you leave key in the locker you get stuck outside naked, no available towels (always have to ask and as I said there’s not always who to ask) .. it was the opposite of relaxing just a big unnecessary mess to save a towel or two and monitor every entrance

I never gave a hotel a score of 10 before this one. - Room was lovely - Facilities were great - Wonderful staff - Great breakfast - Excellent location - Bar on 7th floor is very nice

Basically nothing. Maybe the pillows are too soft. You can ask for a firm one - but it wasnt comfy for me

Beautiful food great service great location!

The beds were amazing. Food was amazing and was really well located.

Nice a new hotel with affordable offer

Quite busy at hotel, old Warsaw surroundings want to be refurbished) but of course hotel itself is good looking. Small parking space - only for car up to 4,5m

Excellent location! The rooms were spotless, with very comfortable beds and bedding. The staff was always friendly, smiling, and eager to help. We’ll definitely be returning.

Great hotel with amazing amenities and staff.

really nice

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Everything

I love everything about this hotel. The design, how comfortable it is, location is perfect and staff super helpful. I stay here every time I’m in Warsaw

I loved everything there - staff, design, location, restaurant. Breakfast was exceptional. We will be back there for sure.

The location, room size and cleanliness were excellent. But the most incredible features were the breakfast (worth its prize), the help of the reception people and the free services (bicycle, spa).

Amazing

I didn’t stay long, so don’t have much to say. Beautiful hotel with excellent location. Cleaning was good.

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The design is amazing

Beautiful, modern

Interior design, working and clean amenities, close walking distance to eateries, transportation and places of interest

The attitude of one of the staff could be better