PURO Centrum, Warsaw

Simply amazing experience, absolutely loved the property. Also would highly recommend using the spa facility, I had the best massage in ages (performed by Karol) and the admin girl (Medina) been very sweet and helpful. Hope to be back soon!

1) A nice welcoming staff from reservation office, reception desk to restaurant staff as well. 2) The very convenient location, close to the train station and main sites.

1) Although we’ve requested an early check in, my partner and I had to wait until almost 3pm to get our room while her sister and brother go their respectives rooms one hour before us. 2) The “Classic Plus” room that we were provided has a kettle instead of a coffee maker as mentioned in the description.

Clean and nice position close to shopping, center and public transport.

There wasn't any control of temperature in the room.

Location was great, room was good size, clean and comfortable. The breakfast was excellent.

Clean, chic, very comfortable

amazing

Excellent breakfast choices, great location, friendly and professional staff, lovely well-equipped room. Everything very clean and tidy. Cannot fault the hotel in any way.

Everything

Nothing

Breakfast plenty of choices and some typical polish dishes.just a bit overpriced

An excellent hotel. Great location – in a walking distance from the Warsaw Central train station and close enough to the city center if you're willing to walk for 10-15 minutes. Friendly staff; really nice design and a cozy but dynamic atmosphere, good gym. Great food in their restaurant, too. Loved everything about this hotel.

Everything was perfect.

Fancy fresh nice place. Breakfast was good. Will stay again

Clean, modern hotel.

All good nothing not to like.

Nice room, cosy hotel, nice restaurant

nothing

Modern but with a warm and cosy twist. The rooms are spacy and modern and the design of the hotel is relaxing but upmarket. Restaurant for dinner was lovely, would highly recommend. Breakfast was great with a broad choice. Spa was very nice and clean and we enjoyed using it. We were on a little staycation break as we have a place in Warsaw, but fancied a treat. This felt like it.

Liked everything. We would stay again.

Everything was great. Most of all we liked the location and cleanest. The staff are very kind and very helpful. The coffee machine by front desk was very convenient in early morning. Good kind of coffee! Delicious breakfast for the people who likes to eat all sorts of food in the morning.

I can't think of anything.

The room is clean and comfortable, and the staff are exceptionally friendly and helpful. I particularly appreciate the coffee machine in the lobby, offering guests a cozy spot to relax and enjoy complimentary coffee each day.

The price is on the high side, not exactly cheap. It would be even better if it were slightly lower.

Please change the pillows - these ones are very uncomfortable :(

Great experience

Facility clean

All ok

One of the best hotel breakfasts I have had in a long time. Hotel staff also very lovely. Generally excellent experience.

Only small issue was the pillow. No matter how many you put under your head, you still feel you are laying flat, so the sleeping was not 100%.

This hotel exceeded my expectations. The staff were so friendly and helpful, and the hotel was so nice.

Nothing that I noted!

Overall, hotel was very comfortable, offering a fantastic breakfast with a wide variety of options. I was in Warsaw for a concert in PGE Narodowy and it was amazing! It is conveniently within walking distance to the stadium and city centre, which made everything even more enjoyable. The hotel restaurant was so good that we decided to have lunch there for few days.

Good location

Cleanliness the towels were dirty, and a lot of dust in some places , honestly we stayed in other PuRo and this is one I didn’t like it

Breakfast is superb, fitness centre and sauna also fantastic. Love there are twin bed options. The hand and body lotion is wonderful too!

Wish we knew there was a pillow menu, the pillows provided weren’t great. There was also no response to my messages in the chat.

Great hotel!

Really nice hotel, but the wellness area is quite small. I expected something bigger. Otherwise everything was perfect. The hotel location is very central. The fitness room is really modern as well. The food at the Italian restaurant next door is really nice as well!

Quite expensive!

A fabulous hotel in a wonderful city! The PURO is an ideal hotel for anyone who wants to have a comfortable, clean and pleasant stay in the wonderful city of Warsaw. The staff are excellent, the rooms are spotlessly clean and the hotel is in a perfect location to explore Warsaw. The breakfast is delicious, an extensive selection of fresh local produce. The evening restaurant serves equally delicious Italian food. A 10/10 hotel and I will definitely be back.

I could not fault anything - it was perfect.

Very clean - staff nice and helpful

Location is good. The interior design is amazing, very comfortable. The facilities including sauna and programs offered are unexpected delight. I had an opportunity to have a guide tour on Saturday morning, which was fun and productive time to look around Warsaw.

Nothing

Location as,well as the overall design of the hotel and the rooms

The rooms can be a bit bigger to be more comfortable and maybe better pillows as they were on the soft side

Loved everything. The staff was amazing, very helpful and super friendly. Breakfast spread was wonderful (loved Pavlova desert). Linen was crispy, something that you won't find nowadays in 5 star hotels. And I especially enjoyed pillows that very just exceptionally great!

Excellent location. Quiet. Excellent breakfast. Friendly and helpful staff

Nothing

Central location, clean and stylish hotel with friendly and helpful staff and a great breakfast. No complaints at all, we loved our stay.

Nothing

Amazing, central location. Breakfast was great. Shared a twin room, vert nice with tremendous shower. Good gym too

The staff is always exceptionally helpful and nice, thank you guys so much for the individual approach to luggage storage service :) The interior is stylish, the room has everything you may need. It was not my first stay here and definitely not the last one.

This is one of my favorite hotels in Warsaw, with cosy and quiet rooms and very nice and professional staff. Highly recommended!

Only one small suggestion: I'd love to see more variety in the light and healthy lunch and dinner meals. Everything is delicious but as your regular guest I'd love to have something different from time to time.

Super nice rooms, beautiful decor, cosy sauna, good breakfast

The tablet solution fot thenrooms is nice but impossible to turn it off and it emits light during the night

Rooftop, corner view room, soft mattress, clean room, amazing design.

Excellent location in the city center. Very nice rooftop bar. Excellent food and cocktails in the restaurant. The staff is extremely friendly.

Great location. Great design. Fabulous breakfast and coctail bar. Extremely nice shower gel and hand wash. Very nice staff. Great gym. Spa looks great but had no time to use it.

No Earl Grey Tea for breakfast. Twin beds are a bit narrow.

Beautifully appointed rooms. Quiet and clean. Staff extremely helpful. Breakfast excellent. Facilities great. Highly recommend. Centrally located.

brand new and beautiful design, great coffee in the lobby

Room was very small, not much space to clothes away or organize

Great !!!

Everything, especially the roof top bar. Great rooms, lovely comfy beds. Delicious breakfasts with healthy options. Free coffee and tea. Great location. 2 restaurants opposite but the hotel restaurant is great too. There is nothing not to like.

Nothing, its my second visit and as Arnie said, I’ll be back.

Everything. Large room, comfortable bed. It was quiet. Bathroom was great with lots of small useful things (cotton buds, sewing kit, shoe cleaner, slippers…). I liked the general atmosphere and design of the hotel. Free city tour was very interesting. Breakfast was excellent. Good restaurant. Nice location

Room temperature cannot easily be controlled. There is a +3 / -3 device but I couldn’t figure out how it worked exactly. It was too cold, air conditioning could not be switched off which is contradictory for a “green” hotel. So my only option was to open the window. I guess I could have asked the staff but I think it should be explained better as it is clearly not obvious

Amazing food, bed was a cloud

Nothing

Always beautiful, everyone is incredibly nice. Perfect location and the most comfy beds!

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Really lovely staff and the rooms were sleek yet sophisticated. Really functional, couldn’t be better. Loreta Bar was also fab!

Great location. Great staff. Nice gym. Nice room

Not to big room

The accommodations were lovely and the staff was very friendly and helpful. We couldn’t have enjoyed it more.

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