Hotel Metropol, Warsaw
Expert reviews
“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”
What guests liked
- Top location
- Friendly staff
- Family-friendly
- Free Wifi
All you need to know
Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.
Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.
Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.
Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
3 January 2026
Exceptional
Everything! Location, stuff, everything is new and super clean. Exceptional!
1 January 2026
Great location
Great location, close to everything
Everything was fine except the water in the bathroom. We put it on full heat and after 10 sec it starts to get icy, but everything else was very good
31 December 2025
Great choice for travelers who need to stay in Central Warsaw for a day or two.
Great location, friendly staff, clean well lit room, kettle + instant coffee included, power outlets near beds, wifi is easy to connect to. Excellent breakfasts and easy check-in/checkout, own restaurant on the ground floor, cosy common area there as well.
I hope they'll put small capsule coffee makers in the rooms in the future.
30 December 2025
Very good position
The location next to the Palace of culture and many restaurants and shops, relatively close to the old town
-
29 December 2025
Best Hotel to stay in Central Warsaw
Excellent Location, super friendly and helpful reception and staff, very spacious and comfortable family room with an amazing view of Warsaw City Center , highly recommend
29 December 2025
Good all round, well
Just a good all round, well located hotel with everything you need. Comfortable nights sleep. Some noise from outside (no problem for us) but ear plugs were provided should you need them. Excellent breakfast.
Nothing!
29 December 2025
Exceptional
I stayed at Hotel Metropol in Warsaw for one night and had a very pleasant experience. The hotel is very clean, and the towels were fresh and perfectly white, which made the stay especially comfortable. I was pleasantly surprised by the breakfasts — they were varied and delicious. There was a small issue with a double charge, but the staff resolved it quickly and apologized, which showed a high level of service. I will definitely stay at this hotel again.
28 December 2025
Exceptional
Breakfast had a great variety of food and tastes, the staff was very helpful and the rooms were very clean, hot (we visited on Christmas vacations) and comfortable! The location is very good, next to a train station, bus and tram stop (public transportation is frequent and very good)!
27 December 2025
Medium
Place
Not the room I wanted
27 December 2025
Very good
The beds were comfortable, dinner was good. All but one wait staff was friendly.
Carpet in the room was dirty from first walking in.
24 December 2025
Very good
Great location, clean but nothing crazy
The noise
23 December 2025
Exceptional
Our stay at the hotel was excellent in every aspect. The room was very comfortable, and clean. The breakfast was complete, with a great variety of options and very good quality. The reception staff were always helpful , with special mention to Alicja, who was exceptionally friendly and polite. I would highly recommend this hotel and would definitely choose it again.
23 December 2025
Excellent base for visiting Warsaw
Ideal spot as a base to explore Warsaw and Poland. The airport train drops you at a station with an unpronounceable Polish name (Warszawa Śródmieście, meaning city centre), right across the road from the hotel. (The central station, Warszawa Centralna, is one stop further but is itself in sight of the hotel.) Hotel is clean and comfortable with friendly and efficient staff. Breakfast is excellent. There is a restaurant in the hotel with a limited but affordable menu... excellent pizza and pasta for those on a budget. Trams, buses and metro are a few metres away and fares are cheap. It is about 2 km to the old town... quite walkable if you feel like the exercise.
Nothing to complain about
22 December 2025
Fabulous
Excellent location, tasty breakfast, clean room. We have room for 4, it was big. There was the wall that divided room to two parts, it was very comfortable.
The toilet is too small
20 December 2025
Well specced modern affordable hotel
Well specced out modern hotel that is very well priced for its standards, nice breakfast selection, comfortable bed. Comfortable 10-15 min walk away from old town hence the affordable price, therefore well located away from crowds and noise, but still close enough.
Nothing.
19 December 2025
I will visit soon again thank u
Wonderful
Nothing
16 December 2025
Higher is better
Hotel is in the very center of Warsaw. Good connection to trains, busses and trams. Shopping malls, restaurants - minutes walking. Cosy bed. Small safe. Wonderful breakfast (not included in room price!).
Room was small. Single liquid for hands, body and hair. No drinking water, no minibar, no refrigerator. Sleeping cosiness depends of room position - we had earplugs near beds, but room was enough far from noise source (vents systems). No way to get bottled water after 10 pm in a hotel.
16 December 2025
Very good location and helpful staff
Location. Cleanness. Breakfast.
The traffic noise.
15 December 2025
Fabulous
Close to the station. A 500 metre walk
Difficult to get to attractions due to underground tunnels
15 December 2025
Exceptional
Location was perfect. Good staff. Fair price.
We had to call cleaning. ....twice.
14 December 2025
Very good
Location
14 December 2025
Fabulous
Location, breakfast
Shower - water was sometimes too hot, then cold
13 December 2025
Excellent choice. Polite and helpful people.
Everything was excellent. The location the stuff the reception the breakfast everything.
10 December 2025
Exceptional
I liked my room and how clean it was
The duvet could have been a little bit bigger so I could cover myself entirely without undoing the bed
10 December 2025
The perfect spot for staying in Warsaw as a visitor
Location, staff, services
No bottles of water in the breakfast
10 December 2025
Fabulous
Everything was Great, but (as a fat American) I would've appreciated a microwave and refrigerator in the room :-)
Everything was Great, but (as a fat American) I would've appreciated a microwave and refrigerator in the room :-)
6 December 2025
Exceptional
Everything was great. I enjoyed staying at Metropol.
6 December 2025
Wonderful every think thanks
Every think
Location and clean and comfortable
4 December 2025
Will return to this hotel
Great location, good food
2 December 2025
Location of the hotel is really good. Bed was comfortable. Room was super clean. Hotel staff qas so kind and helpful.
Location, friendly and helpful staff
Everything was good. I would prefer to have a small fridge.
30 November 2025
Exceptional
Good breakfast, good location, comfortable room
30 November 2025
Very good
Restaurant, location, friendly staff, water machines at each floor
Extremely weak stream of water from shower, which prolongues multiple-times the shower time
28 November 2025
Hotel was good
The location was excellent, right downtown. Breakfast was great and the room had a great view too.
The rooms are not sound proof so there’s a lot of noise from the nearby trams / traffic. In fact - the hotel offers ear plugs which help to an extent but isn’t a real solution. No mini fridge available.
25 November 2025
Will come again
Great location and a high quality facility!
All good
24 November 2025
Exceptional
Location of the hotel is in the center
All was good there
24 November 2025
Wonderful stay
Excellent location. Close to buses, trams and metro. In the city centre. On site restaurant served good food that was affordable.
Nothing to complain about.
23 November 2025
Lovely hotel, lovely staff, great location
Clean & friendly
Nothing
23 November 2025
Fabulous
Clean, good location, good breakfast.
A bit noisy, the earplugs they provide came in quite handy
22 November 2025
Very good
Always very good, as usual. Whenever I need to be in Warsaw it’s the perfect compromise in terms of location and price, super close to train station.
20 November 2025
Great stay in central Warsaw
The second time here was quite the charm - in addition to the location, spacious room, lovely staff and great breakfast - the restaurant is really good, affordable, and serving great food. Would come back in my next visit to Warsaw.
19 November 2025
Exceptional
our stay was perfect - as always! :-)
19 November 2025
Hotel Metropol
The hotel is located in the heart of Warsaw, within walking distance of a shopping mall and the train station. The rooms were clean and modernly equipped. The breakfast was delicious and varied.
There was no refrigerator in the room, but you can ask for one to be brought.
19 November 2025
Very convenient stay in Warsaw.
Very comfortable room with a nice bathroom. Staff was friendly and helpful. Breakfast was crowded, but good.
The view from the window was obstructed by a huge banner. The soundproofing was not so good, and the avenue was very noisy at night.
18 November 2025
Fabulous
Location, cleanliness, staff, breakfast
N/A
14 November 2025
Perfect for short business trip
Location, breakfast
14 November 2025
Exceptional
The room is spacious, clean and well equipped. Breakfast is excellent. Lovely and helpful staff.
No complains.
13 November 2025
Exceptional
Very clean room,good view
12 November 2025
Great stay at a prime location in Warsaw
Wonderful stay at a prime location. Staff are lovely and helpful, breakfast is great, the room is spacious, clean and equipped. Reachable by train and bus from the airport. Great value for money. A great stay!
Outside noises from passing trainsand trams can be a nuisance at times.
11 November 2025
Lovely hotel in a great location with a great breakfast
Room was lovely. Great breakfast. Great location.
Noisy. The hotel itself is quiet but the noise from the street is very loud.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Snack bar
- - Special diet menus (on request)
- - Kids' meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Cleaning services
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Street parking
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available

More photos

4 January 2026
Exceptional