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Hotel Metropol, Warsaw

Marszałkowska 99a, Sródmiescie, 00-693 Warsaw, Poland (show on map)

Expert reviews

The Times review:

“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”

Guest rating

This an aggregated customer review rating of Hotel Metropol, Warsaw. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 10th in Warsaw

52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506

What guests liked

All you need to know

Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.

Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.

Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.

Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

5.0
Myrtsa

2 November 2025

Exceptional

Everything is like waiting for the next stage. We're all satisfied with everything. Mega locking is sober Good staff Clean

4.0
Borga

2 November 2025

Very good

Great location: we could walk to most tourist attractions, and the tram is right outside. The breakfast was good and the rooms were clean. There was also a water dispenser on our floor, very useful!

The speaker in the room beeps lightly, which becomes annoying when you are trying to sleep. The room comes with ear plugs but we would have preferred that they change the speaker altogether!

4.5
Ychilton

30 October 2025

Fabulous

Convenient location Clean spacious room Very good breakfast

Traffic noise from outside

4.5
Ychilton

30 October 2025

Fabulous

Convenient location, Clean spacious room Lovely breakfast

Traffic noise from outside

4.0
Paul

30 October 2025

Handy location and nice, bright rooms

Central location - and easy reach to Old Town if using public transport (tram out the front and super easy to get a ticket - via app)

Depending where your room, can be quite noisy (gave out ear plugs) but well insulated windows alleviates most things. Also no fridge in case you buy milk for your cup of tea (or beer).

4.0
Ivona

30 October 2025

Good hotel

Good breakfast, very good restaurant services.

The rooms were quite cold and there was no way to raise the temperature. Instead, we were given an extra blanket. The taxi services requested through the hotel caused problems: check if you can pay by card and whether they give receipts.

4.5
Ricky

28 October 2025

Fabulous

Helpful Staff,

All good nothing to dislike,

4.0
Jeng-chang

28 October 2025

worth a stay

good

nothing

4.5
Alina

28 October 2025

Fabulous

No drink water in the room

5.0
Ahmet

26 October 2025

Perfect location with comfortable beds

Cleaning of the rooms, fresh breakfast

Price was may be less, shower water was cold

4.0
Andrae

25 October 2025

Very good

The room was tidy and comfortable, the location was excellent, and the staff were very friendly and helpful throughout my stay.

The hallways felt a bit dated, especially compared to the more modern look of the executive floor where my friend stayed.

4.5
Cristina

23 October 2025

Fabulous

Location was ideal - very close to the metro station and just around the corner from the Palace of Culture. The hotel was clean, our room was lovely, breakfast was great as well. Very friendly and helpful staff.

Nothing

4.5
Joanne

22 October 2025

Ideal location

Staff were great. Very close to train station

Its on a very noisy street - traffic noise was significant

4.0
Fotios

22 October 2025

Great location good for city break

Location, staff and cleanliness

Shower was going from warm to cold in the morning making it difficult to wash.

4.5
Vilijam

21 October 2025

Fabulous

Location is perfect, best one in Warsaw, rooms are very clean, staff is great, brekfast is wonderful. I highly recomend Metropol.

4.5
Marija

21 October 2025

Fabulous

Breakfast was diverse and very tasty. Room and bathroom were clean and warm. Location is excellent.

4.0
Hetale

20 October 2025

Very good

The breakfast is excellent with a lot of local dishes. The hotel is located in the middle of everything, so it's very easy to get around the city. The room was very clean.

The is no fridge in the room and the street underneath was very noisy, so we had to use the ear plugs provided by the hotel. We also kept the window open so that the air would change inside. The water preassure was so low that it was practically impossible to wash our hair, so if you wish to do so, choose another hotel.

4.0
Jakub

18 October 2025

Good for transit / business stay

Location perfect, simple, all you need is in your room, perfect for short stay, might be noisy during the late evening and night - as it’s next to main junction but they give you earplugs 🙌🏼👀☺️

The TV has very bad channel reception. Only few channels works - that could be looked after

4.0
Ted

17 October 2025

Clean comfortable stay close to train station.

Close to train station and within walking distance of Old Town. Lots of eating options in all price ranges nearby.

If you aren't used to the city it could be a bit noisy (street noise) however it wasn't a concern for us. Difficult hotel for getting dropped off by an Uber (you will get dropped off behind the hotel and will have to walk a ways to get to the hotel).

4.0
Kuan

16 October 2025

Good value for money within Warsaw City Centre

Good location near Warsaw Central train station with many eateries nearby. Staff were reasonably friendly and drinking water dispenser is available at every floor. Clean and comfortable room with good basic amenities.

Not so close to tourist attractions but many nearby public transport, such as metro, bus stops and tram stops. The hotel is located at the busy crossroads with noisy traffic from trams and sirens from the police cars. Ear plugs are provided but not-so-ideal if you’re a light sleeper.

4.0
Diana

12 October 2025

Great 1 day stay

Comfy room, good staff and great location.

A small toothpaste and a bigger or an extra towel would be better.

5.0
Alejandra

11 October 2025

Excellent facilities, spacious rooms, great breakfast and professional staff.

It was very well located. The area is very lively.

4.5
Molly

10 October 2025

Great location and very clean. Good breakfast

Great location near train station

Shower water everywhere in bathroom

4.0
Anna

4 October 2025

Very good

Very good location. Good quality beds and amenities. Basic, but adequate.

Noisy street close by.

4.5
Ian

4 October 2025

Excellent location, friendly staff, clean and comfortable.

The location of the hotel was excellent, right next to the Palace of Science and Culture and central transport links. That staff were friendly, helpful, and spoke good English. The room was clean and comfortable. The breakfast buffet was nice and varied.

4.0
Евгений

4 October 2025

price increased too much

room, breakfast

price

4.0
Kaushal

29 September 2025

Very good

The staff was very accommodating. But very rare that the hotel of this status doesn't have housekeeping services.

Night staff very rude n not aware of things like if there is no tea n creamer in the room...she was unable to provide me...neither tea nor the creamer...n was really rude n said I dont have any neither I know.

4.5
Pawel

29 September 2025

We were very satisfied with our stay at the Metropol hotel.

Breakfast catered for everyone. We had a two single beds in our room with a great bathroom. Location is close to the main road, so gets a bit noisy but it's very close from the metro and bus stops. Room was ready for us when we arrived from our journey so that was awesome.

Bit noisy at night, due to being on the main road. But not a major issue.

5.0
Victoria

21 September 2025

Great location

Proximity to train and city center

5.0
Genevieve

21 September 2025

Darling hotel, great facilities, incredible location

The location can’t be beat! The rooms were darling and comfortable. Brunch was worth every penny!

Sliding barn doors never work on bathrooms- unless you are REALLY comfortable with your travel companions if you know what I mean!

5.0
Mihailescu

20 September 2025

Exceptional

I really enjoyed my stay, especially because of the daily housekeeping, the breakfast, and the excellent central location.

4.0
Oleksiy

18 September 2025

Very good

Good hotel in the city centre. Stuff was helpful. Perfect location. Good breakfast.

4.5
Arnold

17 September 2025

Nice quiret and uneventful

Nice, quite and uneventful

There was nothing i did not like, all good

4.0
Jarkko

16 September 2025

Good option for city center stay

Hotel is quite new and everything looks new and clean. Staff is excellent. Breakfast area is a bit small /crowded. Breakfast itself is nice with some variety. Location is really good with many public transport options right on doorstep.

Room has a balcony, but it is completely covered by a huge advertisement. Hence, you can see hardly anything else than a white background. Would have been nice to have a drink and enjoy the city view but alas, this is not possible.

4.5
Catherine

15 September 2025

Fabulous

Great location! Right in the center. You can do everything on foot.

I would have liked to have a mini fridge in my room.

4.0
Elisabeth

14 September 2025

Great location, good bathroom, clean room, and pleasant & efficient staff

Close to railway station & tram Their policy not to use plastic bottles

I missed a fridge Street side is very noisy at night

4.0
Korhonen

14 September 2025

Very good

Stuff is friendly and helpful. Breakfast was good.

4.0
Nataliia

12 September 2025

Very good

Location was very good. Easy reac to everything

It was very noisy from the street. No earplugs could help

5.0
Margelmo

8 September 2025

Wonder spot!

Perfect location for the centre of Warsaw, very clean, lovely breakfast, staff were friendly and helpful

Nothing!

5.0
Rafaela

8 September 2025

Very nice ⭐️⭐️⭐️⭐️

Very nice room with a nice location Staff are lovely and breakfast with a big variety

Nothing

5.0
Rengsen

4 September 2025

Will return if I am back in Warsaw

Very pleasant staff

Nothing

5.0
Christopher

4 September 2025

Exceptional

Good

Walking too far to get water. More water stations needed.

5.0
Katarzyna

3 September 2025

Exceptional experience, definitely recommend! :)

From the moment I arrived, the staff were incredibly kind, professional, and genuinely helpful – something that, sadly, isn’t always the norm these days. They took the time to explain everything clearly and went out of their way to accommodate my specific requests, especially around storing my luggage and arranging a few things in advance. I really appreciated that level of care. The room itself was spotless, well-maintained, and exactly like the photos – which is always a relief. Comfortable, quiet, and everything I needed for a relaxing stay. The breakfast service was also excellent: great variety, fresh food, and attentive staff making sure everything ran smoothly. Overall, I felt genuinely welcomed and well taken care of. It’s rare to find this combination of great service, clean and comfortable rooms, and friendly, attentive staff. I’d happily stay here again and highly recommend it to others.

5.0
Ledvich

2 September 2025

Excellent hotel. I recommend it for family trips.

Excellent breakfasts. A water cooler including sparkling water is located near the room. Excellent location.

4.5
Michael

1 September 2025

A very good value in central Warsaw

Central location, clean, good breakfast choices, helpful staff, easy access to public transportation, didn’t have a big hotel vibe

Lack of air conditioning. Street noise, but foam ear plugs provided.

4.0
Diana

1 September 2025

The great location

The hotel has a very good location, the rooms are fair, the breakfast was very nice. We appreciated the extra despenser for water and a coffee corner in the room.

The hotel rooms are a bit small but for a short term visit they are enough. The airconditioning was not working properly and switching off by itself without reaching the wanted temperature,so it was a bit too hot in the room.

5.0
Antonis

31 August 2025

Exceptional

Everything was excellent and the accomodation was very good. Recommended!

4.5
Tomasz

29 August 2025

Fabulous

Clean rooms. Good for an overnight stay. Pretty close to central railway station.

Close to busy street so it may be noisy at times.

4.5
Jiaxin

29 August 2025

Good place in the city centre

Wonderful place. Clean and good facilities. Great location just near the central station. Walkable neighbours and transport links

The perfume in the room is a bit strong to me personally

4.5
Radyslava

27 August 2025

Great location for city stay

Location

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Cleaning services

  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Street parking

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506