Hotel Metropol, Warsaw
Expert reviews
“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”
What guests liked
- Top location
- Friendly staff
- Family-friendly
- Free Wifi
All you need to know
Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.
Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.
Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.
Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
23 August 2025
Very good
Breakfast and location
There was a long, black hair on the walls of a shower, which I disliked a lot.
20 August 2025
Very good
Location Very good breakfast
Shower was not very clean
18 August 2025
Very good
Excellent location, right in the center and easy to walk to anywhere. Buffet breakfast very good. Room size ok. Staff very helpful.
Room smells of new paint, a bit noisy due to facing the the busy street. Despite a nice balcony, the whole view is blocked by a huge billboard.
17 August 2025
Great hotel in fantastic location
Clean and safe
Nothing to dislike
16 August 2025
Satisfied
Cleanliness
Staff mainly kitchen was rude Non smiling
16 August 2025
Excellent choice, great location!
I liked that the family rooms were really spacious and that when we complained about the mattress of the bed sofa, they transferred us to a refurbished room on the 1st floor with two queen beds.
The smell in room 501, the mattress of the bed sofa in room 501 and the beds in room 101 could be king size.
13 August 2025
Fabulous
Central location, nice staff,the room was clean and the breakfast delicious.
12 August 2025
Exceptional
everything was very good
11 August 2025
Great stay close to Warszawa Centralna
We're staying at the hotel Metropol for the second time — it's super convenient, a short walking distance from the central railway station, the rooms are tidy, well-equipped and quiet. Everything you need to have a good rest while in Warsaw.
11 August 2025
Very good
Location is very good, noise is not a big deal, price is adequate
Breakfast was good, but I missed fried eggs (not omelette) with bacon.
10 August 2025
Great for business and leisure.
Perfect location @ reasonable price. You cant get anything better than that in the center of Warsaw. 30 minutes walk to Old Town. Plenty of restaurants nearby. Small, but bright, very quiet and tidy room with a view! Outstanding comfort. I will be back!
10 August 2025
Friendly staff, clean and comfortable - ideal for a short stay!
Friendly and helpful staff. Good breakfast and restaurant open for evening meals. Clean and comfortable - ideal for a short stay!
5 August 2025
Fabulous
Great location near Warsaw central train station and a reasonable walk to the castle/old town. Able to borrow a hotel umbrella which came in handy when sightseeing. Good breakfast selection.
Can hear the trains arriving underground - they did provide ear plugs
4 August 2025
Couldn't as for more .. Thank you for the lovely stay
excellent location, very clean and breakfast was fantastic
na
3 August 2025
Comfortable hotel near central station
Convenient location near central station, clean well equipped rooms, excellent breakfast
Nothing
31 July 2025
Exceptional
All very good
All very good
28 July 2025
Perfect stay in Warsaw
Nice, clean hotel in the city centre of Warsaw..
27 July 2025
Fabulous
It’s a central location and it’s very busy and noisy
27 July 2025
We enjoyed our stay and definitely would come back.
Hotel was very close to central station, there were many shops nearby. Staff was friendly and helpfull, we could leave our lugagge after check out. Room was nice and clean, comfortable bed. Breakfast was delicious and with lot of space to sit, we never had to wait.
I would welcome a minifridge in the room. The AC was bit too much, sometimes it was really cold in the room/in the breakfast room. Maybe I would like a little bit more of a choice for breakfast - bigger cheese selection, some sweet pastry (for example cinnamon buns),but it was not that big of deal.
27 July 2025
Fabulous
Great location and good breakfasts.
Smell in the room and too noisy. Though it is city center, so it is expected.
27 July 2025
Good Location, Still Good Value for Money
Location
Nothing in particular, I have however stayed there many times in the past and they are clearly cutting corners to save money, for example the breakfast choice is not as good as it used to be. It is now more expensive than it was and so I can no longer say that it is the excellent value that it used to be
27 July 2025
Very good
Location The dinner with asparagus dishes Water dispenser
Very expensive
26 July 2025
Very good
The room was spacious and clean. The beds are comfortable, and there's an ac. There are blackened drapes so the sun won't wake you in the morning and the breakfast is good. There's a water bar in every floor with cold and sparkling water.
The balcony is quite small and there is an advertising sheet that blocked our view. The outside noise is very noticeable all day long even with ear plugs. There was no coffee machine or mini fridge.
20 July 2025
Very good
Double price in comparison to the ordinary pricing
11 July 2025
A pleasant reunion.
Had already been in this hotel before and it completely lived up to our expectations.
11 July 2025
Very good
Room 812 from 05.07.2025 till 07.07.2025 had a terrible smell of fresh paint, even 24/7 opened window did not help
8 July 2025
Centrally located hotel with easy access to everything.
Large room. Clean. Superb central location.
Our room faced the main road, so was very noisy through the night. The hotel even provided ear plugs by default.
8 July 2025
Excellent hotel in great location. Friendly, helpful staff. Highly recommended.
Excellent location, courteous staff. Good, varied breakfast buffet. Well equipped room for price range.
Surprised when a cleaner burst into the room early evening, particularly as the room had already been cleaned.
5 July 2025
My Hotel Pick in Warsaw
This is my favorite hotel in the city, not least because of its location, comfortable rooms, reliability, and budget-friendly price. Speaking of location location location - right across from the Palace of Culture and Science, walking distance from the main train station and major public transportation lines, and even walking distance to the city center. The staff are always super polite and helpful. The room was a good size, clean, comfortable, quiet, and the AC was efficient (so important in the summer!). The internet was fast. I would stay here again and again.
N/A
2 July 2025
LOVE Hotel Metropol - Would Stay Again
First and foremost, the location is vibrant and centrally located with abundant transportation options within a few block radius. We selected the location as being just a short walk to the central train station (Warszawa Glowny) where we would catch the EIP train to Gdansk (Krakow and other major cities). We LOVED the water filtration stations in the elevator lobby on each floor, which enabled us to refill our water bottles for free (with cold or room temperature water). We opted to include the buffet breakfast during our stay and were very pleased with both the quality of the food and the very wide selection available. And we loved the balcony overlooking the street with great views of the roundabout below. The hotel staff were highly responsive to our questions and requests (for more towels, etc.), and two packaged sets of earplugs were provided free of charge.
The noise and vibration of the trams crossing the tracks in the roundabout below are loud and strong. The first night it woke me up and I thought we might have been experiencing an earthquake! The earplugs help but do not eliminate the issue. Once we realized what was causing the vibration and noise we were able to ignore it for the most part. The view of the city from our room was worth the tradeoff of the noise.
30 June 2025
Lovely Hotel
Lovely hotel in a great location. Staff were friendly and helpful.
30 June 2025
Very good
Convenient to downtown..shopping..museums...has a nice restaurant and the food was good..offers a happy hour with drink specials. Lots of people available for check in..easy to get in and out of shower ..u don't have to climb into a bathtub...
Lacking places to put stuff in the room..it needs additional shelves..unfortunately the air conditioner didn't work in my 1st room and there wasn't anyone around to fix it so they moved me to another room.. still never got cold enough..then in the morning maintenance came up and fixed the a/c so it worked
28 June 2025
Would stay there again!
Perfect location!!!close to all major sights and central train station!
Since it is super central it is true that there is outdoor noise but we were not bothered!
27 June 2025
Very good
Very good location, few minutes from the railway station and just next to the metro station. Late check out.
Some people from the Staff could be more committed to their work. Some issues with air conditioning. Too small duvet.
24 June 2025
will stay again, if go to Warsaw, thanks
Very friendly staff, nice breakfast, very good coffee, fully satisfied, thanks
Nothing to say
24 June 2025
A pleasant one, in the center of Warsaw.
Very good breakfast. The room is normal size, and bathroom meets the need of a disabled person. Location of the hotel is perfect ~ at the city center with well-connected public transport network.
May be due to some major construction/renovation, the balcony & hotel front were covered. There was no view.
23 June 2025
Perfect
Everything is ok
Nothing
22 June 2025
Great place
Great location and very clean
All great
21 June 2025
Pleasant stay in a good location.
I liked the location most of all, not too far from the train station, and not far at all from what we were in Warsaw to do. The room having AC was a great help due to the weather being very warm.
The only issue I had with the room was that there was a giant advertising hoarding covering the balcony. I would have loved to have sat out on it and had a drink whilst watching people pass by.
19 June 2025
The good choice for my vacation
The location was perfect.
19 June 2025
Overall, I had a great stay and would definitely come back!
I really enjoyed my stay at this hotel! The staff were incredibly kind and helpful, everything was very clean, and the location was perfect, close to bus, metro, and tram stations, as well as shops and restaurants. I especially appreciated the free water available at all times, which is a rare but thoughtful touch.
The only downside was that it could get a bit noisy from the public transport outside, but it was totally manageable and didn’t affect the experience.
18 June 2025
Great location. Value for money. Recommended!
Early breakfast
Can’t recall
13 June 2025
Very good
A good hotel very conveniently located near Centrum metro station & easy walking distance from central station. Good size room with a comfortable bed. Good breakfast. Stayed here before.& Will stay again if I'm ever in Warsaw again
12 June 2025
Very good
It wasn't a quiet room but I managed to have a good night sleep
Noise
11 June 2025
In the heart of things
Central location, excellent breakfast
Street noise from police sirens
11 June 2025
Exceptional
The room is Very Nice and clean, and the location is very good, near to everything
Everything is good. Nothing could be better
8 June 2025
Lovely
Location is excellent.
Less options for hot meals in breakfast
4 June 2025
Pleasant City Centre Hotel
Great Location near train station.. 25 mins walk to Old Town. Friendly helpful staff.
3 June 2025
Best hotel in the city center
Favorite hotel to stay, everything is perfect each time. No complains, highly recomend this place
Nothing, very comfortable hotel
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Cleaning services
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Street parking
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
24 August 2025
Everything is fine