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Hotel Metropol, Warsaw

Marszałkowska 99a, Sródmiescie, 00-693 Warsaw, Poland (show on map)

Expert reviews

The Times review:

“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”

Guest rating

This an aggregated customer review rating of Hotel Metropol, Warsaw. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 10th in Warsaw

52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506

What guests liked

All you need to know

Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.

Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.

Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.

Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

5.0
Eytan

15 December 2025

Exceptional

Location was perfect. Good staff. Fair price.

We had to call cleaning. ....twice.

4.0
Ivelina

14 December 2025

Very good

Location

4.5
Maarja

14 December 2025

Fabulous

Location, breakfast

Shower - water was sometimes too hot, then cold

5.0
Panicos

13 December 2025

Excellent choice. Polite and helpful people.

Everything was excellent. The location the stuff the reception the breakfast everything.

5.0
Athanasios

10 December 2025

The perfect spot for staying in Warsaw as a visitor

Location, staff, services

No bottles of water in the breakfast

4.5
Wayne

10 December 2025

Fabulous

Everything was Great, but (as a fat American) I would've appreciated a microwave and refrigerator in the room :-)

Everything was Great, but (as a fat American) I would've appreciated a microwave and refrigerator in the room :-)

5.0
Олена

6 December 2025

Exceptional

Everything was great. I enjoyed staying at Metropol.

5.0
Mohamed

6 December 2025

Wonderful every think thanks

Every think

Location and clean and comfortable

5.0
Valentina

4 December 2025

Will return to this hotel

Great location, good food

5.0
Emine

2 December 2025

Location of the hotel is really good. Bed was comfortable. Room was super clean. Hotel staff qas so kind and helpful.

Location, friendly and helpful staff

Everything was good. I would prefer to have a small fridge.

5.0
Slaven

30 November 2025

Exceptional

Good breakfast, good location, comfortable room

4.0
Jan

30 November 2025

Very good

Restaurant, location, friendly staff, water machines at each floor

Extremely weak stream of water from shower, which prolongues multiple-times the shower time

4.0
Alexandru

28 November 2025

Hotel was good

The location was excellent, right downtown. Breakfast was great and the room had a great view too.

The rooms are not sound proof so there’s a lot of noise from the nearby trams / traffic. In fact - the hotel offers ear plugs which help to an extent but isn’t a real solution. No mini fridge available.

5.0
Zvonimir

25 November 2025

Will come again

Great location and a high quality facility!

All good

5.0
Aleksandr

24 November 2025

Exceptional

Location of the hotel is in the center

All was good there

4.5
Naidoo

24 November 2025

Wonderful stay

Excellent location. Close to buses, trams and metro. In the city centre. On site restaurant served good food that was affordable.

Nothing to complain about.

5.0
Megan

23 November 2025

Lovely hotel, lovely staff, great location

Clean & friendly

Nothing

4.5
Raluca

23 November 2025

Fabulous

Clean, good location, good breakfast.

A bit noisy, the earplugs they provide came in quite handy

4.0
Alessio

22 November 2025

Very good

Always very good, as usual. Whenever I need to be in Warsaw it’s the perfect compromise in terms of location and price, super close to train station.

5.0
Yonatan

20 November 2025

Great stay in central Warsaw

The second time here was quite the charm - in addition to the location, spacious room, lovely staff and great breakfast - the restaurant is really good, affordable, and serving great food. Would come back in my next visit to Warsaw.

5.0
Yuka

19 November 2025

Exceptional

our stay was perfect - as always! :-)

4.5
Lala

19 November 2025

Hotel Metropol

The hotel is located in the heart of Warsaw, within walking distance of a shopping mall and the train station. The rooms were clean and modernly equipped. The breakfast was delicious and varied.

There was no refrigerator in the room, but you can ask for one to be brought.

5.0
Thiago

19 November 2025

Very convenient stay in Warsaw.

Very comfortable room with a nice bathroom. Staff was friendly and helpful. Breakfast was crowded, but good.

The view from the window was obstructed by a huge banner. The soundproofing was not so good, and the avenue was very noisy at night.

4.5
Remo

18 November 2025

Fabulous

Location, cleanliness, staff, breakfast

N/A

4.5
Karol

14 November 2025

Perfect for short business trip

Location, breakfast

5.0
Sviatlana

14 November 2025

Exceptional

The room is spacious, clean and well equipped. Breakfast is excellent. Lovely and helpful staff.

No complains.

5.0
Joanna

13 November 2025

Exceptional

Very clean room,good view

4.5
Yonatan

12 November 2025

Great stay at a prime location in Warsaw

Wonderful stay at a prime location. Staff are lovely and helpful, breakfast is great, the room is spacious, clean and equipped. Reachable by train and bus from the airport. Great value for money. A great stay!

Outside noises from passing trainsand trams can be a nuisance at times.

4.5
Genevieve

11 November 2025

Lovely hotel in a great location with a great breakfast

Room was lovely. Great breakfast. Great location.

Noisy. The hotel itself is quiet but the noise from the street is very loud.

5.0
Nikoletta

11 November 2025

Exceptional

Everything

4.5
Alexandru

10 November 2025

Fabulous

Near everything because it was in the City Center and near the transport (tram, bus, train). The breakfast was good and you can choose from everything. The room is decent, not big, but decent. Of course, there are people and people which they make noise with, but it was ok. Overall, I recommend!

4.5
Ranko

9 November 2025

Fabulous

Perfect central location close to all public transport. Small but comfortable room. Very good breakfast. Good value

Some noise from the street even with the windows closed

5.0
Rachel

5 November 2025

Very nice and comfortable stay.

Breakfast was very good. Hotel is very central near train station, shops and restaurants.

4.0
Marion

4 November 2025

Very good

Comfortable bed, excellent breakfast. Location is amazing

4.5
Pryesnyakova

2 November 2025

Fabulous

Nice price/quality ratio. Amazing location. Good hotel, nice friendly personnel. Kinda loud at night, but they provide earplugs for free, so that was not a problem.

5.0
Myrtsa

2 November 2025

Exceptional

Everything is like waiting for the next stage. We're all satisfied with everything. Mega locking is sober Good staff Clean

4.0
Borga

2 November 2025

Very good

Great location: we could walk to most tourist attractions, and the tram is right outside. The breakfast was good and the rooms were clean. There was also a water dispenser on our floor, very useful!

The speaker in the room beeps lightly, which becomes annoying when you are trying to sleep. The room comes with ear plugs but we would have preferred that they change the speaker altogether!

4.5
Ychilton

30 October 2025

Fabulous

Convenient location Clean spacious room Very good breakfast

Traffic noise from outside

4.5
Ychilton

30 October 2025

Fabulous

Convenient location, Clean spacious room Lovely breakfast

Traffic noise from outside

4.0
Paul

30 October 2025

Handy location and nice, bright rooms

Central location - and easy reach to Old Town if using public transport (tram out the front and super easy to get a ticket - via app)

Depending where your room, can be quite noisy (gave out ear plugs) but well insulated windows alleviates most things. Also no fridge in case you buy milk for your cup of tea (or beer).

4.0
Ivona

30 October 2025

Good hotel

Good breakfast, very good restaurant services.

The rooms were quite cold and there was no way to raise the temperature. Instead, we were given an extra blanket. The taxi services requested through the hotel caused problems: check if you can pay by card and whether they give receipts.

4.5
Ricky

28 October 2025

Fabulous

Helpful Staff,

All good nothing to dislike,

4.0
Jeng-chang

28 October 2025

worth a stay

good

nothing

4.5
Alina

28 October 2025

Fabulous

No drink water in the room

5.0
Ahmet

26 October 2025

Perfect location with comfortable beds

Cleaning of the rooms, fresh breakfast

Price was may be less, shower water was cold

4.0
Andrae

25 October 2025

Very good

The room was tidy and comfortable, the location was excellent, and the staff were very friendly and helpful throughout my stay.

The hallways felt a bit dated, especially compared to the more modern look of the executive floor where my friend stayed.

4.5
Cristina

23 October 2025

Fabulous

Location was ideal - very close to the metro station and just around the corner from the Palace of Culture. The hotel was clean, our room was lovely, breakfast was great as well. Very friendly and helpful staff.

Nothing

4.5
Joanne

22 October 2025

Ideal location

Staff were great. Very close to train station

Its on a very noisy street - traffic noise was significant

4.0
Fotios

22 October 2025

Great location good for city break

Location, staff and cleanliness

Shower was going from warm to cold in the morning making it difficult to wash.

4.5
Vilijam

21 October 2025

Fabulous

Location is perfect, best one in Warsaw, rooms are very clean, staff is great, brekfast is wonderful. I highly recomend Metropol.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Cleaning services

  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Street parking

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506