Hotel Metropol, Warsaw

Large room. Clean. Superb central location.

Our room faced the main road, so was very noisy through the night. The hotel even provided ear plugs by default.

Excellent location, courteous staff. Good, varied breakfast buffet. Well equipped room for price range.

Surprised when a cleaner burst into the room early evening, particularly as the room had already been cleaned.

This is my favorite hotel in the city, not least because of its location, comfortable rooms, reliability, and budget-friendly price. Speaking of location location location - right across from the Palace of Culture and Science, walking distance from the main train station and major public transportation lines, and even walking distance to the city center. The staff are always super polite and helpful. The room was a good size, clean, comfortable, quiet, and the AC was efficient (so important in the summer!). The internet was fast. I would stay here again and again.

N/A

First and foremost, the location is vibrant and centrally located with abundant transportation options within a few block radius. We selected the location as being just a short walk to the central train station (Warszawa Glowny) where we would catch the EIP train to Gdansk (Krakow and other major cities). We LOVED the water filtration stations in the elevator lobby on each floor, which enabled us to refill our water bottles for free (with cold or room temperature water). We opted to include the buffet breakfast during our stay and were very pleased with both the quality of the food and the very wide selection available. And we loved the balcony overlooking the street with great views of the roundabout below. The hotel staff were highly responsive to our questions and requests (for more towels, etc.), and two packaged sets of earplugs were provided free of charge.

The noise and vibration of the trams crossing the tracks in the roundabout below are loud and strong. The first night it woke me up and I thought we might have been experiencing an earthquake! The earplugs help but do not eliminate the issue. Once we realized what was causing the vibration and noise we were able to ignore it for the most part. The view of the city from our room was worth the tradeoff of the noise.

Lovely hotel in a great location. Staff were friendly and helpful.

Convenient to downtown..shopping..museums...has a nice restaurant and the food was good..offers a happy hour with drink specials. Lots of people available for check in..easy to get in and out of shower ..u don't have to climb into a bathtub...

Lacking places to put stuff in the room..it needs additional shelves..unfortunately the air conditioner didn't work in my 1st room and there wasn't anyone around to fix it so they moved me to another room.. still never got cold enough..then in the morning maintenance came up and fixed the a/c so it worked

Perfect location!!!close to all major sights and central train station!

Since it is super central it is true that there is outdoor noise but we were not bothered!

Very good location, few minutes from the railway station and just next to the metro station. Late check out.

Some people from the Staff could be more committed to their work. Some issues with air conditioning. Too small duvet.

Very friendly staff, nice breakfast, very good coffee, fully satisfied, thanks

Nothing to say

Very good breakfast. The room is normal size, and bathroom meets the need of a disabled person. Location of the hotel is perfect ~ at the city center with well-connected public transport network.

May be due to some major construction/renovation, the balcony & hotel front were covered. There was no view.

Everything is ok

Nothing

Great location and very clean

All great

I liked the location most of all, not too far from the train station, and not far at all from what we were in Warsaw to do. The room having AC was a great help due to the weather being very warm.

The only issue I had with the room was that there was a giant advertising hoarding covering the balcony. I would have loved to have sat out on it and had a drink whilst watching people pass by.

The location was perfect.

I really enjoyed my stay at this hotel! The staff were incredibly kind and helpful, everything was very clean, and the location was perfect, close to bus, metro, and tram stations, as well as shops and restaurants. I especially appreciated the free water available at all times, which is a rare but thoughtful touch.

The only downside was that it could get a bit noisy from the public transport outside, but it was totally manageable and didn’t affect the experience.

Location

Noisy at night due to proximity to busy road- traffic noise

Early breakfast

Can’t recall

A good hotel very conveniently located near Centrum metro station & easy walking distance from central station. Good size room with a comfortable bed. Good breakfast. Stayed here before.& Will stay again if I'm ever in Warsaw again

It wasn't a quiet room but I managed to have a good night sleep

Noise

Central location, excellent breakfast

Street noise from police sirens

The room is Very Nice and clean, and the location is very good, near to everything

Everything is good. Nothing could be better

The location is perfect

The closet was supertiny and smelled - now need to sent my belongings to the dry cleaning because of this chemical smell (probably something anti-insect)

Location is excellent.

Less options for hot meals in breakfast

Location. Good breakfast.

Street noise. Room soundproofing from outside noise not good enough. At 5am end of sleep.

Great Location near train station.. 25 mins walk to Old Town. Friendly helpful staff.

Favorite hotel to stay, everything is perfect each time. No complains, highly recomend this place

Nothing, very comfortable hotel

The breakfast was very good, with a variety of foods. Great location, very close to public transport. Also, not so far from the city center. Some stores near by.

Some noisy neighbours, probably drunk, tried to open the door during one night. Not the hotel's fault, but an unpleasant experience, nonetheless.

Well located, friendly staff , good breakfast

In the centre of the city, near the realway.

All

The location is great

Great location for city centre and stary miasto, cleaned every day. Amazing choice in breakfast. Even had an evening meal here which was very nice. Comfy bed. Good sized room.

The empik outside had bright lights that shone through the curtains all night, the curtains also let a lot of daylight in so was quite bright in the room when trying to sleep.

My sister and brother stayed here for 3 nights and had a great time. The staff were really kind and helpful. The location was great, in the city centre.

breakfast, shuttle bus

twin bed room rather tight in spaces

Room is renovated, good. Bed is comfortable. Breakfast was excellent with good choice of products. Location is perfect to explore the center of Warsawa. Plenty of cafes bars and restaurants all around.

When you open the window in your room it is very noisy, feel like tram or train are going every 10 seconds all the night. But there are earplugs in the room. And also - it is better not to open the window during night. Then you could sleep well.

Everything

Nothing

The location was perfect in the center The stuff were very friendly and good breakfast. The negative point is very noisy asif you were sleeoing on the street with open windows

The negative point is very noisy because the rooms are faced to the busy street

Very central and right near the metro, bed was comfortable, the itallian restaurant attached to the hotel was good and well priced. All staff were really polite and friendly and would always be there to help if needed

The breakfast was ok but nothing special, but that is just a country specific thing for others or locals it may have been fine. No toaster available.

Very central

Nothing

One of my Executive class rooms was the right size, but the other was half the size of the first. And it was actually the smallest room on the floor. The room was so small that there was nowhere to put my suitcase. I was disappointed that I paid extra for Executive class.

Brilliant location and excellent breakfast.

Very few facilities in the hotel. The extractor fan in our bathroom didn't work.

Location is excellent, food good

Road noise on a Friday night, they do automatically provide earplugs in the room

I would like to express gratitude to Adam at reception

A great location at the center near the train station.

The traffic noise was loud and at times the whole building shook because of the traffic.

Clean, staff helpful , location

Efficient hotel well located near the central railway station Bathroom facilities excellent, including plenty of shelf space for toiletries

Some traffic noise

Very nice family room although "on the street", well soundproof when doors closed

They are working apparently, and during the weekday there is a lot of noise in the room. I assume they should have mention that...

Excellent location, very close to all the main landmarks. Easy and quick check-in, and the staff was kind and helpful.I really appreciated being able to leave my luggage after check-out.

Beautiful

Shower is weak

It was great breakfast, and on each floor near the elevator there was water refil machine. Very central area, will transport connections and things to do.

Only thing what I didnt liked, that I needed help to unscrew my adaptor, what is few second job to do, and no one could provide screw driver. Maintenance staff supposed to have, and its matter of few minutes to call. As I am workign also at the reception, and we always help with such tasks to our guests.

We visited Hotel Metropol twice in one week and had a wonderful experience both times. During our stay from 30th April to 1st May, the service was exceptional. We arrived early and were pleasantly surprised to find a spacious room ready for us. I have some food intolerances, and dining at the hotel’s restaurant made me feel both safe and cared for. A trainee staff member, who was working during lunch on 30th April and breakfast on 1st May, offered superb service and made the experience even more enjoyable. When we returned later in the week, although the room was smaller, we still thoroughly enjoyed our stay, as we were already familiar with the hotel and its warm atmosphere. The location was also ideal for us.