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Hotel Metropol, Warsaw

Marszałkowska 99a, Sródmiescie, 00-693 Warsaw, Poland (show on map)

Expert reviews

The Times review:

“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”

Guest rating

This an aggregated customer review rating of Hotel Metropol, Warsaw. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 10th in Warsaw

52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506

What guests liked

All you need to know

Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.

Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.

Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.

Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

5.0
Yuliia

24 August 2025

Everything is fine

Good location, everything is nearby. Clean and well maintained hotel. The guys at the reception are very friendly.

Cleaning too early. Advertising interferes with the view from the balcony. It would be great if there was a mini-fridge in the room.

4.0
Marlena

23 August 2025

Very good

Breakfast and location

There was a long, black hair on the walls of a shower, which I disliked a lot.

4.0
Aleksandra

20 August 2025

Very good

Location Very good breakfast

Shower was not very clean

4.0
Mingxing

18 August 2025

Very good

Excellent location, right in the center and easy to walk to anywhere. Buffet breakfast very good. Room size ok. Staff very helpful.

Room smells of new paint, a bit noisy due to facing the the busy street. Despite a nice balcony, the whole view is blocked by a huge billboard.

4.0
Radyslava

17 August 2025

Great hotel in fantastic location

Clean and safe

Nothing to dislike

4.0
Piyush

16 August 2025

Satisfied

Cleanliness

Staff mainly kitchen was rude Non smiling

4.0
Gisela

16 August 2025

Excellent choice, great location!

I liked that the family rooms were really spacious and that when we complained about the mattress of the bed sofa, they transferred us to a refurbished room on the 1st floor with two queen beds.

The smell in room 501, the mattress of the bed sofa in room 501 and the beds in room 101 could be king size.

4.5
Anita

13 August 2025

Fabulous

Central location, nice staff,the room was clean and the breakfast delicious.

5.0
Lorena

12 August 2025

Exceptional

everything was very good

5.0
Iryna

11 August 2025

Great stay close to Warszawa Centralna

We're staying at the hotel Metropol for the second time — it's super convenient, a short walking distance from the central railway station, the rooms are tidy, well-equipped and quiet. Everything you need to have a good rest while in Warsaw.

4.0
Dzmitry

11 August 2025

Very good

Location is very good, noise is not a big deal, price is adequate

Breakfast was good, but I missed fried eggs (not omelette) with bacon.

4.5
Piotr

10 August 2025

Great for business and leisure.

Perfect location @ reasonable price. You cant get anything better than that in the center of Warsaw. 30 minutes walk to Old Town. Plenty of restaurants nearby. Small, but bright, very quiet and tidy room with a view! Outstanding comfort. I will be back!

4.5
Karyn

10 August 2025

Friendly staff, clean and comfortable - ideal for a short stay!

Friendly and helpful staff. Good breakfast and restaurant open for evening meals. Clean and comfortable - ideal for a short stay!

4.5
Ben

5 August 2025

Fabulous

Great location near Warsaw central train station and a reasonable walk to the castle/old town. Able to borrow a hotel umbrella which came in handy when sightseeing. Good breakfast selection.

Can hear the trains arriving underground - they did provide ear plugs

4.0
Anthony

4 August 2025

Couldn't as for more .. Thank you for the lovely stay

excellent location, very clean and breakfast was fantastic

na

4.5
Colin

3 August 2025

Comfortable hotel near central station

Convenient location near central station, clean well equipped rooms, excellent breakfast

Nothing

5.0
Nataliia

31 July 2025

Exceptional

All very good

All very good

5.0
Maca

28 July 2025

Perfect stay in Warsaw

Nice, clean hotel in the city centre of Warsaw..

4.5
Stefani

27 July 2025

Fabulous

It’s a central location and it’s very busy and noisy

4.5
Monika

27 July 2025

We enjoyed our stay and definitely would come back.

Hotel was very close to central station, there were many shops nearby. Staff was friendly and helpfull, we could leave our lugagge after check out. Room was nice and clean, comfortable bed. Breakfast was delicious and with lot of space to sit, we never had to wait.

I would welcome a minifridge in the room. The AC was bit too much, sometimes it was really cold in the room/in the breakfast room. Maybe I would like a little bit more of a choice for breakfast - bigger cheese selection, some sweet pastry (for example cinnamon buns),but it was not that big of deal.

4.5
Maryna

27 July 2025

Fabulous

Great location and good breakfasts.

Smell in the room and too noisy. Though it is city center, so it is expected.

4.0
Edward

27 July 2025

Good Location, Still Good Value for Money

Location

Nothing in particular, I have however stayed there many times in the past and they are clearly cutting corners to save money, for example the breakfast choice is not as good as it used to be. It is now more expensive than it was and so I can no longer say that it is the excellent value that it used to be

4.0
Venera

27 July 2025

Very good

Location The dinner with asparagus dishes Water dispenser

Very expensive

4.0
Kerenh

26 July 2025

Very good

The room was spacious and clean. The beds are comfortable, and there's an ac. There are blackened drapes so the sun won't wake you in the morning and the breakfast is good. There's a water bar in every floor with cold and sparkling water.

The balcony is quite small and there is an advertising sheet that blocked our view. The outside noise is very noticeable all day long even with ear plugs. There was no coffee machine or mini fridge.

4.0
Ilona

20 July 2025

Very good

Double price in comparison to the ordinary pricing

4.5
Inese

11 July 2025

A pleasant reunion.

Had already been in this hotel before and it completely lived up to our expectations.

4.0
Olexandr

11 July 2025

Very good

Room 812 from 05.07.2025 till 07.07.2025 had a terrible smell of fresh paint, even 24/7 opened window did not help

4.0
David

8 July 2025

Centrally located hotel with easy access to everything.

Large room. Clean. Superb central location.

Our room faced the main road, so was very noisy through the night. The hotel even provided ear plugs by default.

4.0
Isabel

8 July 2025

Excellent hotel in great location. Friendly, helpful staff. Highly recommended.

Excellent location, courteous staff. Good, varied breakfast buffet. Well equipped room for price range.

Surprised when a cleaner burst into the room early evening, particularly as the room had already been cleaned.

5.0
Joanna

5 July 2025

My Hotel Pick in Warsaw

This is my favorite hotel in the city, not least because of its location, comfortable rooms, reliability, and budget-friendly price. Speaking of location location location - right across from the Palace of Culture and Science, walking distance from the main train station and major public transportation lines, and even walking distance to the city center. The staff are always super polite and helpful. The room was a good size, clean, comfortable, quiet, and the AC was efficient (so important in the summer!). The internet was fast. I would stay here again and again.

N/A

4.5
Steve

2 July 2025

LOVE Hotel Metropol - Would Stay Again

First and foremost, the location is vibrant and centrally located with abundant transportation options within a few block radius. We selected the location as being just a short walk to the central train station (Warszawa Glowny) where we would catch the EIP train to Gdansk (Krakow and other major cities). We LOVED the water filtration stations in the elevator lobby on each floor, which enabled us to refill our water bottles for free (with cold or room temperature water). We opted to include the buffet breakfast during our stay and were very pleased with both the quality of the food and the very wide selection available. And we loved the balcony overlooking the street with great views of the roundabout below. The hotel staff were highly responsive to our questions and requests (for more towels, etc.), and two packaged sets of earplugs were provided free of charge.

The noise and vibration of the trams crossing the tracks in the roundabout below are loud and strong. The first night it woke me up and I thought we might have been experiencing an earthquake! The earplugs help but do not eliminate the issue. Once we realized what was causing the vibration and noise we were able to ignore it for the most part. The view of the city from our room was worth the tradeoff of the noise.

5.0
Catherine

30 June 2025

Lovely Hotel

Lovely hotel in a great location. Staff were friendly and helpful.

4.0
Bostonlinder

30 June 2025

Very good

Convenient to downtown..shopping..museums...has a nice restaurant and the food was good..offers a happy hour with drink specials. Lots of people available for check in..easy to get in and out of shower ..u don't have to climb into a bathtub...

Lacking places to put stuff in the room..it needs additional shelves..unfortunately the air conditioner didn't work in my 1st room and there wasn't anyone around to fix it so they moved me to another room.. still never got cold enough..then in the morning maintenance came up and fixed the a/c so it worked

4.5
Ioannis

28 June 2025

Would stay there again!

Perfect location!!!close to all major sights and central train station!

Since it is super central it is true that there is outdoor noise but we were not bothered!

4.0
Honorata

27 June 2025

Very good

Very good location, few minutes from the railway station and just next to the metro station. Late check out.

Some people from the Staff could be more committed to their work. Some issues with air conditioning. Too small duvet.

5.0
Aliona

24 June 2025

will stay again, if go to Warsaw, thanks

Very friendly staff, nice breakfast, very good coffee, fully satisfied, thanks

Nothing to say

4.0
Vivek

24 June 2025

A pleasant one, in the center of Warsaw.

Very good breakfast. The room is normal size, and bathroom meets the need of a disabled person. Location of the hotel is perfect ~ at the city center with well-connected public transport network.

May be due to some major construction/renovation, the balcony & hotel front were covered. There was no view.

5.0
Sefa

23 June 2025

Perfect

Everything is ok

Nothing

5.0
Alan

22 June 2025

Great place

Great location and very clean

All great

4.5
Craig

21 June 2025

Pleasant stay in a good location.

I liked the location most of all, not too far from the train station, and not far at all from what we were in Warsaw to do. The room having AC was a great help due to the weather being very warm.

The only issue I had with the room was that there was a giant advertising hoarding covering the balcony. I would have loved to have sat out on it and had a drink whilst watching people pass by.

4.5
Daniela

19 June 2025

The good choice for my vacation

The location was perfect.

4.0
Evi

19 June 2025

Overall, I had a great stay and would definitely come back!

I really enjoyed my stay at this hotel! The staff were incredibly kind and helpful, everything was very clean, and the location was perfect, close to bus, metro, and tram stations, as well as shops and restaurants. I especially appreciated the free water available at all times, which is a rare but thoughtful touch.

The only downside was that it could get a bit noisy from the public transport outside, but it was totally manageable and didn’t affect the experience.

4.0
Jordan

18 June 2025

Great location. Value for money. Recommended!

Early breakfast

Can’t recall

4.0
Tony

13 June 2025

Very good

A good hotel very conveniently located near Centrum metro station & easy walking distance from central station. Good size room with a comfortable bed. Good breakfast. Stayed here before.& Will stay again if I'm ever in Warsaw again

4.0
Astrid

12 June 2025

Very good

It wasn't a quiet room but I managed to have a good night sleep

Noise

4.0
James

11 June 2025

In the heart of things

Central location, excellent breakfast

Street noise from police sirens

5.0
Mohamad

11 June 2025

Exceptional

The room is Very Nice and clean, and the location is very good, near to everything

Everything is good. Nothing could be better

4.0
Abdullaeva

8 June 2025

Lovely

Location is excellent.

Less options for hot meals in breakfast

4.0
Catherine

4 June 2025

Pleasant City Centre Hotel

Great Location near train station.. 25 mins walk to Old Town. Friendly helpful staff.

5.0
Iryna

3 June 2025

Best hotel in the city center

Favorite hotel to stay, everything is perfect each time. No complains, highly recomend this place

Nothing, very comfortable hotel

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Cleaning services

  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Street parking

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506