Hotel Metropol, Warsaw
Expert reviews
“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”
What guests liked
- Top location
- Friendly staff
- Family-friendly
- Free Wifi
All you need to know
Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.
Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.
Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.
Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
16 October 2025
Good value for money within Warsaw City Centre
Good location near Warsaw Central train station with many eateries nearby. Staff were reasonably friendly and drinking water dispenser is available at every floor. Clean and comfortable room with good basic amenities.
Not so close to tourist attractions but many nearby public transport, such as metro, bus stops and tram stops. The hotel is located at the busy crossroads with noisy traffic from trams and sirens from the police cars. Ear plugs are provided but not-so-ideal if you’re a light sleeper.
12 October 2025
Great 1 day stay
Comfy room, good staff and great location.
A small toothpaste and a bigger or an extra towel would be better.
11 October 2025
Excellent facilities, spacious rooms, great breakfast and professional staff.
It was very well located. The area is very lively.
10 October 2025
Great location and very clean. Good breakfast
Great location near train station
Shower water everywhere in bathroom
4 October 2025
Very good
Very good location. Good quality beds and amenities. Basic, but adequate.
Noisy street close by.
4 October 2025
Excellent location, friendly staff, clean and comfortable.
The location of the hotel was excellent, right next to the Palace of Science and Culture and central transport links. That staff were friendly, helpful, and spoke good English. The room was clean and comfortable. The breakfast buffet was nice and varied.
4 October 2025
price increased too much
room, breakfast
price
29 September 2025
Very good
The staff was very accommodating. But very rare that the hotel of this status doesn't have housekeeping services.
Night staff very rude n not aware of things like if there is no tea n creamer in the room...she was unable to provide me...neither tea nor the creamer...n was really rude n said I dont have any neither I know.
29 September 2025
We were very satisfied with our stay at the Metropol hotel.
Breakfast catered for everyone. We had a two single beds in our room with a great bathroom. Location is close to the main road, so gets a bit noisy but it's very close from the metro and bus stops. Room was ready for us when we arrived from our journey so that was awesome.
Bit noisy at night, due to being on the main road. But not a major issue.
21 September 2025
Great location
Proximity to train and city center
21 September 2025
Darling hotel, great facilities, incredible location
The location can’t be beat! The rooms were darling and comfortable. Brunch was worth every penny!
Sliding barn doors never work on bathrooms- unless you are REALLY comfortable with your travel companions if you know what I mean!
20 September 2025
Exceptional
I really enjoyed my stay, especially because of the daily housekeeping, the breakfast, and the excellent central location.
18 September 2025
Very good
Good hotel in the city centre. Stuff was helpful. Perfect location. Good breakfast.
17 September 2025
Nice quiret and uneventful
Nice, quite and uneventful
There was nothing i did not like, all good
16 September 2025
Good option for city center stay
Hotel is quite new and everything looks new and clean. Staff is excellent. Breakfast area is a bit small /crowded. Breakfast itself is nice with some variety. Location is really good with many public transport options right on doorstep.
Room has a balcony, but it is completely covered by a huge advertisement. Hence, you can see hardly anything else than a white background. Would have been nice to have a drink and enjoy the city view but alas, this is not possible.
15 September 2025
Fabulous
Great location! Right in the center. You can do everything on foot.
I would have liked to have a mini fridge in my room.
14 September 2025
Great location, good bathroom, clean room, and pleasant & efficient staff
Close to railway station & tram Their policy not to use plastic bottles
I missed a fridge Street side is very noisy at night
14 September 2025
Very good
Stuff is friendly and helpful. Breakfast was good.
12 September 2025
Very good
Location was very good. Easy reac to everything
It was very noisy from the street. No earplugs could help
8 September 2025
Wonder spot!
Perfect location for the centre of Warsaw, very clean, lovely breakfast, staff were friendly and helpful
Nothing!
8 September 2025
Very nice ⭐️⭐️⭐️⭐️
Very nice room with a nice location Staff are lovely and breakfast with a big variety
Nothing
4 September 2025
Will return if I am back in Warsaw
Very pleasant staff
Nothing
4 September 2025
Exceptional
Good
Walking too far to get water. More water stations needed.
3 September 2025
Exceptional experience, definitely recommend! :)
From the moment I arrived, the staff were incredibly kind, professional, and genuinely helpful – something that, sadly, isn’t always the norm these days. They took the time to explain everything clearly and went out of their way to accommodate my specific requests, especially around storing my luggage and arranging a few things in advance. I really appreciated that level of care. The room itself was spotless, well-maintained, and exactly like the photos – which is always a relief. Comfortable, quiet, and everything I needed for a relaxing stay. The breakfast service was also excellent: great variety, fresh food, and attentive staff making sure everything ran smoothly. Overall, I felt genuinely welcomed and well taken care of. It’s rare to find this combination of great service, clean and comfortable rooms, and friendly, attentive staff. I’d happily stay here again and highly recommend it to others.
2 September 2025
Excellent hotel. I recommend it for family trips.
Excellent breakfasts. A water cooler including sparkling water is located near the room. Excellent location.
1 September 2025
A very good value in central Warsaw
Central location, clean, good breakfast choices, helpful staff, easy access to public transportation, didn’t have a big hotel vibe
Lack of air conditioning. Street noise, but foam ear plugs provided.
1 September 2025
The great location
The hotel has a very good location, the rooms are fair, the breakfast was very nice. We appreciated the extra despenser for water and a coffee corner in the room.
The hotel rooms are a bit small but for a short term visit they are enough. The airconditioning was not working properly and switching off by itself without reaching the wanted temperature,so it was a bit too hot in the room.
31 August 2025
Exceptional
Everything was excellent and the accomodation was very good. Recommended!
29 August 2025
Fabulous
Clean rooms. Good for an overnight stay. Pretty close to central railway station.
Close to busy street so it may be noisy at times.
29 August 2025
Good place in the city centre
Wonderful place. Clean and good facilities. Great location just near the central station. Walkable neighbours and transport links
The perfume in the room is a bit strong to me personally
27 August 2025
Great location for city stay
Location
24 August 2025
Great location and overall value for money
Great location, great breakfast, fast check in / check out, overall tidiness and comfort.
Our room card didn't always work in the elevator, causing it to stall on lobby floor.
24 August 2025
Fabulous
Huge room!
24 August 2025
Exceptional
Location, service, room - everything is great! Special thanks for possibility to leave our luggage for free during the day after checkout.
24 August 2025
Everything is fine
Good location, everything is nearby. Clean and well maintained hotel. The guys at the reception are very friendly.
Cleaning too early. Advertising interferes with the view from the balcony. It would be great if there was a mini-fridge in the room.
23 August 2025
Very good
Breakfast and location
There was a long, black hair on the walls of a shower, which I disliked a lot.
20 August 2025
Very good
Location Very good breakfast
Shower was not very clean
18 August 2025
Very good
Excellent location, right in the center and easy to walk to anywhere. Buffet breakfast very good. Room size ok. Staff very helpful.
Room smells of new paint, a bit noisy due to facing the the busy street. Despite a nice balcony, the whole view is blocked by a huge billboard.
17 August 2025
Great hotel in fantastic location
Clean and safe
Nothing to dislike
16 August 2025
Satisfied
Cleanliness
Staff mainly kitchen was rude Non smiling
16 August 2025
Excellent choice, great location!
I liked that the family rooms were really spacious and that when we complained about the mattress of the bed sofa, they transferred us to a refurbished room on the 1st floor with two queen beds.
The smell in room 501, the mattress of the bed sofa in room 501 and the beds in room 101 could be king size.
13 August 2025
Fabulous
Central location, nice staff,the room was clean and the breakfast delicious.
12 August 2025
Exceptional
everything was very good
11 August 2025
Great stay close to Warszawa Centralna
We're staying at the hotel Metropol for the second time — it's super convenient, a short walking distance from the central railway station, the rooms are tidy, well-equipped and quiet. Everything you need to have a good rest while in Warsaw.
11 August 2025
Very good
Location is very good, noise is not a big deal, price is adequate
Breakfast was good, but I missed fried eggs (not omelette) with bacon.
10 August 2025
Great for business and leisure.
Perfect location @ reasonable price. You cant get anything better than that in the center of Warsaw. 30 minutes walk to Old Town. Plenty of restaurants nearby. Small, but bright, very quiet and tidy room with a view! Outstanding comfort. I will be back!
10 August 2025
Friendly staff, clean and comfortable - ideal for a short stay!
Friendly and helpful staff. Good breakfast and restaurant open for evening meals. Clean and comfortable - ideal for a short stay!
5 August 2025
Fabulous
Great location near Warsaw central train station and a reasonable walk to the castle/old town. Able to borrow a hotel umbrella which came in handy when sightseeing. Good breakfast selection.
Can hear the trains arriving underground - they did provide ear plugs
4 August 2025
Couldn't as for more .. Thank you for the lovely stay
excellent location, very clean and breakfast was fantastic
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Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Cleaning services
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Street parking
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available

More photos

17 October 2025
Clean comfortable stay close to train station.